Care Homes Owned by Assured Services Ltd in London

Wonderful care at Tudor House

I am extremely pleased with the care both of my parents receive at Tudor House.

What means the most to me is that the carers don't simply make sure my parents are fed, washed and comfortable. They make a genuine effort to engage with them, stimulate them throughout the day and encourage them to integrate with the other residents. They don't treat my parents as a number; they treat them as human beings, with dignity, kindness and compassion. As their son, that means an enormous amount to me.

I would particularly like to thank Diana, the medical lead nurse, who has been incredibly supportive and understanding. My parents have been at Tudor House for less than a year, and throughout that time Diana has kept me informed about their wellbeing and any changes in their health, which gives me great reassurance.

Recently, my parents were moved from one room to another, and the whole process was handled seamlessly, professionally and with absolutely no fuss.

I am extremely pleased with the care my husband is receiving. He has settled well and appears comfortable and content with his surroundings. The staff are exceptional - kind, caring, attentive and always treat my husband with dignity and respect. They have made a difficult transition much easier for both my husband and I, and I am very grateful for the high standard of care and support he is receiving daily. The home is modern, clean and welcoming.

I had a very positive experience at the carehome. The staff were kind, respectful and willing to help.

My mother in law has been in Tudor House for 2 weeks and treated so well. She is now end of life and being cared for as well or as good as when she was responding + being able to communicate. The staff from management and all areas of care + housekeeping, kitchen staff have treated her and us with, compassion, dignity, empathy + care. I would rate Tudor House 10/10.

EXCELLENT CARE. EXCELLENT HOME. EXCELLENT STAFF What more can I say. RATED in THE TOP 20 HOMES I am not surprised. Mum is treated with Dignity + Compassion.

My mother was placed in Tudor House on the 25th of June 26. From the day we viewed the home we felt a sense of peace. When the home assessed my mum who was there with me prior to admission we witnessed kindness, empathy, willingness to listen, compassion and they were treating my mum who lives with advanced dementia with dignity. The home is a wonderful place, all staff inc management have been amazing.

Very happy with the care my mother in law receives at Tudor Houe. The home caters for everyone in a tremendous way. My mother in law is now bedridden but still recieves 1 to 1 activities and stimulation in her room. The home has been refurbished and looks great! The food, carers & cleaning staff are all wonderful. Big thank you to management and nursing team, particularly clinical lead who is always available and ready to listen.

thank you for everyting you are doing

Great communication and care from the team on the 2nd floor looking after Anna, she has been in the home for over 10 years and received excellent care. Thanks.

My mother recently moved into her new home and I cannot praise the staff and management highly enough. From the moment she arrived she has been treated with kindness and dignity and compassion. The standard of care is excellent and it is clear that the staff truly care about wellbeing of every resident. The home is welcoming, clean and well maintained.

Family friend for 30 years. I think Sally is looked after very well and she loves all the staff they are very kind, helpful.

My cousin is well looked after by staff who are kind and caring. The home is kept clean and well maintained. I am impressed with the range of activities and also the outings - including a pub visit. My cousin very much appreciates the nursing staff who administer her medication effectively.

My dad has been a resident for 7 months. I have found the staff very caring and my dad is well cared for. They welcome my mother when she visits - this is important to us as my parents have been married for 66 years, and dad's move into care was a big decision. I am really impressed with the cleanliness at the home.

Without using a name I will say that since my dad came to live at this care home everything has been outstanding, my dads care has been amazing and I feel I don't have to worry about him, everyone from clinical lead down to the cleaners are so friendly and professional, as soon as we arrive to see my dad once of the staff will go and get me and my mum a chair and bring us both a coffee. We are all so happy we put my dad into Tudor House.

My grandmother moved into Tudor House after living with us. I was anxious about this for a while, however I had no need to worry, as this is such a special home. My grandmother has a beautiful bedroom which is filled with her favourite things, the residents are treated with love and kindness and are always shown the upmost respect. There is a beautiful garden, sensory room and large lounge which all the residents use. My grandmother has gained weight due to the wonderful food and varied menu, her pain and Parkinsons symptoms are under control as a result of an amazing clinical lead, detailed care plan, professional management and all round fantastic staff.

They have looked after my mum really well. The rooms and social areas are fabulous, and the residents are well looked after by the staff. I am very happy with the care mum has received.

I have a background in adult social care so I was very worried when my mother needed a nursing home - not all care homes are good but I am delighted with Tudor House. The staff are so kind and caring to my mum. My mum is clean - eats very well and she is safe. I have not seen my mum look so well in years. She was lovely at home but she is not lonely anymore. I have not met a staff member who does not know her by name - all so kind - especially the clinical lead who is great.

A new chapter began. Mum has alzeimers, and her behaviour is changing, but mostly she is stable. Uprooting from a home she'd lived in for over 68 years, was going to be frightening. It took a few weeks, but I feel, due to the excellent care, from all the staff Mum has turned a corner. Always kind words, smiles and politeness. Mum's room is always, clean, bright, and homely, more so now, due to a few photos, paintings and ornaments. The food is 'amazing' mum eats well, sleeps well and is often found in the communal lounge, where coffee/tea and 'gorgeous' cakes, are served. Well done, Tudor House.

Having visited several care homes for my husband, we decided that the staff at Tudor House seemed so friendly, helpful and caring that we decided to choose this home. We have not been disappointed. We are impressed with the high level of care and attention afforded to the patients and visitors alike.

My dad stayed at Tudor House for 2 weeks respite. He was looked after very well. We would definitely use Tudor House again.