Care Homes Owned by Elder Homes Ltd

I enjoy the bus trips to all cafes and enjoy the picnics I go to all activities. Im very happy

Our dad has been much happier and healthier since moving to Cluny. He enjoys the company, the food is great and all of his needs are met to a high standard. We are so much more relaxed knowing he is safe and well looked after.

My mum was distraught at losing her independence and having to move into a nursing home. Everyone at Cluny Lodge worked incredibly hard to personalise her experience, listen to her, and accommodate her wishes. They were kind, professional, and willing and able to take time to chat and treat her as an individual. Everything is at a high standard - nursing and personal care, physiotherapy, catering, and the physical environment including the gardens. I am very happy to recommend Cluny Lodge to people I know.

Excellent home with caring staff.

Wonderful, caring and highly professional staff in a high quality and tranquil setting. We were very happy with the care that he received at Cluny Lodge.

My sister has improved by taking part in exercise classes, quizzes and songs of praise as part of mixing with other residents and staff. She is now able to sit out in a wheelchair and go shopping in near by shops and attend coffee mornings in the local church and church service in her own church. She is being well cared for and safe with kind people looking after her. She has a nice sunny room, facing south with her own pictures on the walls, reclining chair and tv. She is very happy.

My friend has had a new lease of life since she moved to Chamberlain Road Nursing Home. Her mobility has improved with the help of the in-house physiotherapists and staff. She now enjoys the exercise classes and particularly loves the quizzes I love taking her to the local shops and cafe's (ice cream is a firm favourite). Her room is bright and sunny and has tasteful decor. She has her own paintings and 'furry friends' and plants to make it feel very homely. The staff are so kind and patient with her and she has benefited greatly from the socialisation that the home provides. The food is beautiful and varied. I am very happy to know that she is in such a safe and nurturing environment. Thank you to all the staff at Chamberlain.

My mother has lived at Cluny Lodge for 9 months. I am delighted with the care and support she receives there. The staff team are warm and friendly and so attentive. They respect her desire to be as independent as possible and make her own choices while also gently encouraging her to keep active and involved. They are also proactive about finding the best way to manage my mum's pain or confusion. I'm kept well informed and consulted so I feel I know what's going on with my mum, even when she cannot remember herself. I can visit her any time and whenever I go in there's a gentle buzz of residents, staff and relatives around the shared spaces, with various activities happening throughout the day. Mum herself often says how lovely everything and everyone is at Cluny Lodge and, now that she cannot live at home any more, it's the next best thing to home.

My friend reluctantly moved into Cluny Lodge after 18 months of engaging with carer providers in her own home. She has not looked back since making the move. The care she now receives has been transformational to her quality of life and her physical and mental health.

My mum moved in to Chamberlain Road in mid-July 2025. At the time we felt it would be for end of life care but since arrival the change in her has been amazing. She is so happy & will tell you that she is well cared for, safe, warm & well fed. She loves all of the staff & is joining in in many activities & has even been on a few field trips. I could not be happier with the care my mum recieves. 5 star service across the board. The staff always have time to speak to me & always deal with my queries professionally & diligently.

Going into Cluny Lodge gave her the chance to continue with her hobbies in her last year, and we are incredibly grateful for the care and comfort she received. It also gave us all a chance just to be with her, enjoying her company and not have to look after her. She used to say to me you don't worry about me anymore do you? And I would say no. She thought of everyone at Cluny as her friends. We cannot thank you enough and there are too many names to mention here - a heartfelt thank you.

My mother spent her last ten months in Cluny Lodge where she was looked after with great care and compassion. Mum was a midwife and district nurse before she married and when I was a child she nursed both her mother-in law and her own father in their final illnesses, so she knew how caring should be done. She had nothing but praise for all the staff at Cluny Lodge and loved chatting to everyone she met there. What struck me on my visits was how much effort each member of staff put into getting to know my mother as an individual. It was only after Mum died that I heard about the physiotherapist urging another resident's visitor to take her baby granddaughter to visit my mother in her room, because the physiotherapist remembered how much my mother loved to see babies.

From start to finish, the care mum received at Cluny Lodge has been totally brilliant. Most importantly the patience and kindness of the staff has been first class - in her latter days she mentioned all her friends being around her and by that she meant the people who looked after her. She knew from visiting older friends there that if a care home was ever necessary it was the one she wanted to go to, and it was her decision to stay on following respite care. Says it all.

My experience has been very good. The staff are exceptional in their care, kindness and respect. I have no complaints.

My husband and I visited the Chamberlain in August as we were looking for respite care for my Dad. Lindsay met us at the door and was extremely friendly and welcoming. She showed us around the home and the room that they had set aside for Dad and explained the procedures regarding meal times, privacy, social events, etc. We left feeling elated that we had found somewhere that Dad would be happy to live there. All of the staff were amazing and went beyond their roles to ensure that Dad felt as happy as possible. They showered him if he didn't want to shower himself and left him, but were close by, he wanted to shower himself. Lesley is a master in persuading residents to join in the social events. The nurses, Lindsay, Anca, Gabriella and Lilli are all amazing and are there to help and encourage the residents in whatever they want. Dad was very sad to leave, as were we, but he had an amazing experience there and I would wholeheartedly recommend The Chamberlain and all of the staff there

Brilliant, just what my aunt needs at the age of 104! She is treated with dignity, staff often stop to chat, take care of her individual needs, and keep my (next of kin) informed of any medical or procedural events concerning her.

Food and drink is "dont know", but I am not given that option.

Overall I feel very much at home in Cluny Lodge. Hard working staff remain cheerful and supportive. Communal areas are welcoming and attractively decorated. The gardens are a joy and beautifully maintained. Unfortunately the standard of meal preparation is inconsistent. Good quality ingredients are poorly cooked. Overall Cluny Lodge provides a comfortable, caring environment.

I cannot praise all the staff enough. I visit a friend in a nearby care home, which does not compare favourably! Either in food or activities, both of which are extremely important.

Conveniently situated for visitors, with warm greetings on arrival from the staff. Staff make sure of understanding English and remembering residents' likes and dislikes. Extremely helpful where I have swallowing difficulties, providing a liquid diet. Need to be cool, calm and collected. Activities are many & various, something for everyone. Rooms are well cleaned every day.

We are extremely grateful for the extraordinary care our relative received at Cluny Lodge Care Home. Every member of the team showed immense compassion, patience and professionalism - qualities that never wavered, even on the most challenging days. They took the time to get to know her story, habits, likes and dislikes. The environment was always calm, clean, and welcoming. The rooms felt like home, and the food was of a fantastic quality and great choices. The activity programme (shared with us by email each week) was diverse and enjoyable. We had regular updates on her well-being. The medical care was exceptional, along with the exceptional emotional support to the resident, friends and family.