Chamberlain Road Nursing Home

7/9 Chamberlain Road, Edinburgh EH10 4DJ

Chamberlain Road Nursing Home is a facility purpose-designed to achieve quality care for a range of needs in adults including dementia. En-suite rooms and wheelchair access make for an ideal interior, which is staffed by skilled and attentive carers.

A tasteful interior includes some antique furniture, tasteful artwork and the home also has a private courtyard. Residents are supported in pursuing their own choice of activities and entertaining guests with tea and coffee.

Residents are welcome to decorate bedrooms with their own momentos, making the home versatile towards personal taste.

Group: Elder Homes Ltd

Person in charge: Enid Baines (Unit Manager)

Local Authority / Social Services: Edinburgh City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 29 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • No Medical Intervention • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Asperger Syndrome • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Hearing Impairment • Motor Neurone Disease • Multiple Sclerosis • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Open.

Languages Spoken by Staff (other than English): Spanish; Castilian, French, Polish, Romanian

Single Rooms: 29

Shared Rooms: 0

Rooms with ensuite WC: 25

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Inspectorate* Report on Chamberlain Road Nursing Home: click here

* Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

Overview

The Review Score of 9.9 (maximum of 10) for Chamberlain Road Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Chamberlain Road Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.86 for Chamberlain Road Nursing Home is calculated as follows: ( (92 Excellents x 5) + (15 Goods x 4) ) ÷ 107 Ratings = 4.86

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Chamberlain Road Nursing Home is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5.8 positive Reviews (29 registered maximum number of service users ÷ 5). 8 Reviews ÷ 5.8 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.9 Chamberlain Road Nursing Home has a Review Score of 9.9 (9.860) from 9 Reviews


Average Ratings

  • Excellent
    9
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Chamberlain Road Nursing Home?

  • Extremely LIKELY
    9
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Chamberlain Road Nursing Home

  • Daughter of Resident/Service User
    6
  • Daughter-in-law of Resident/Service User
    1
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1

The home and its facilities are excellent in every respect, but it is the staff who make this home exceptional. The management is professional through and through, the staff are highly trained - as one would hope for and expect - but they all bring genuine kindness, compassion and respect to those in their care and their families. It has been a constant reassurance to know that my wife is safe and extremely well cared for and that is because the staff inspire such confidence and trust. I cannot praise them or thank them enough for the way in which they not only look after my wife but also show such care and understanding to me and my family.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mother-in- law lived here for the last 5 years. She was a very independent lady and it was only her failing sight at aged 97 that compromised her ability to care for herself.
The staff were very tactful in the way they kept her sense of independence whilst managing her increasing need for care.
The low turnover of staff meant that she was able to make long-lasting friendships with the nurses and carers, who were also able to plan and anticipate her care needs well.
In the last 18 months, my mother-in-law developed vascular dementia, which Chamberlain staff managed with skill and tender care.
My mother-in-law died aged 103 peacefully and with dignity. The staff couldn't have been more helpful and supportive to us all.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   4.7 out of 5

My mother now 101 has been in Chamberlain Road Nursing Home since January 2010, this is now eight years. I have always been very pleased indeed with the professional care she has received, changing and adjusting over the years, and I have been especially grateful for the real quality of care in the true sense that she has had at Chamberlain, as I am her only child and have to be away for months at a time. I always know mum is safe and happy.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

My mother was only at Chamberlain Road Nursing home for a few weeks before she passed away. I cannot even begin to thank all the staff for their extraordinary kindness and compassion they showed her. The level of care was superb in every way.
I cannot fault a thing from the beautiful rooms, delicious food but most importantly the wonderful staff.
And not a whiff of wee ever in any part of the home, unlike other homes I've been in! Beyond fabulous. Thank you for everything.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

My mother lived and as cared for at Chamberlain Nursing Home for the last two and a half years. She has always been looked after in a respectful, dignified and personal way. Her vegan diet has been catered for and she was encouraged and enabled to personalise her room as much as she wished.
As a visitor I have always been welcomed and the staff have always made themselves available to discuss any issues.
Of particular note has been my mothers end of life care which I was very happy with and made this time much easier to cope with.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

We are delighted with the care being given to our relative - from the wonderful welcome, consideration during the settling in period and professional and meticulous attention to our relatives personal and care needs.
A homely, caring and delightful place.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   4.6 out of 5

My mother has been resident for 4 months since discharge from hospital. She has settled in very well and seems very happy and well cared for. Visitors are welcome at all times and the staff are always friendly, caring and helpful.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   4.9 out of 5

I am always welcomed and acknowledged when I go to see my mother. I am asked if I would like tea or coffee. Nothing is any trouble to any of the staff. My mother gets on well with staff.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   5 out of 5

Warm, caring, approachable staff who give excellent care to my mum also making me feel very at home. Staff attention to details is spot on, eg my mum's light weight china coffee cup at the dining table. The social/leisure staff run an excellent programme, including weekly 1/2 day but trio and arts and craft sessions. Food is well presented, small portions, very tasty and staff provide alternatives according to what residents would like. Relatives are very welcome at meals also.

How likely would you be to recommend Chamberlain Road Nursing Home? Extremely Likely

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Average Rating:   4.8 out of 5

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