Chamberlain Road Nursing Home

Excellent home with caring staff.

My sister has improved by taking part in exercise classes, quizzes and songs of praise as part of mixing with other residents and staff. She is now able to sit out in a wheelchair and go shopping in near by shops and attend coffee mornings in the local church and church service in her own church. She is being well cared for and safe with kind people looking after her. She has a nice sunny room, facing south with her own pictures on the walls, reclining chair and tv. She is very happy.

My friend has had a new lease of life since she moved to Chamberlain Road Nursing Home. Her mobility has improved with the help of the in-house physiotherapists and staff. She now enjoys the exercise classes and particularly loves the quizzes I love taking her to the local shops and cafe's (ice cream is a firm favourite). Her room is bright and sunny and has tasteful decor. She has her own paintings and 'furry friends' and plants to make it feel very homely. The staff are so kind and patient with her and she has benefited greatly from the socialisation that the home provides. The food is beautiful and varied. I am very happy to know that she is in such a safe and nurturing environment. Thank you to all the staff at Chamberlain.

My mum moved in to Chamberlain Road in mid-July 2025. At the time we felt it would be for end of life care but since arrival the change in her has been amazing. She is so happy & will tell you that she is well cared for, safe, warm & well fed. She loves all of the staff & is joining in in many activities & has even been on a few field trips. I could not be happier with the care my mum recieves. 5 star service across the board. The staff always have time to speak to me & always deal with my queries professionally & diligently.

My husband and I visited the Chamberlain in August as we were looking for respite care for my Dad. Lindsay met us at the door and was extremely friendly and welcoming. She showed us around the home and the room that they had set aside for Dad and explained the procedures regarding meal times, privacy, social events, etc. We left feeling elated that we had found somewhere that Dad would be happy to live there. All of the staff were amazing and went beyond their roles to ensure that Dad felt as happy as possible. They showered him if he didn't want to shower himself and left him, but were close by, he wanted to shower himself. Lesley is a master in persuading residents to join in the social events. The nurses, Lindsay, Anca, Gabriella and Lilli are all amazing and are there to help and encourage the residents in whatever they want. Dad was very sad to leave, as were we, but he had an amazing experience there and I would wholeheartedly recommend The Chamberlain and all of the staff there

I cannot praise all the staff enough. I visit a friend in a nearby care home, which does not compare favourably! Either in food or activities, both of which are extremely important.

Conveniently situated for visitors, with warm greetings on arrival from the staff. Staff make sure of understanding English and remembering residents' likes and dislikes. Extremely helpful where I have swallowing difficulties, providing a liquid diet. Need to be cool, calm and collected. Activities are many & various, something for everyone. Rooms are well cleaned every day.

Good opportunities to go on visits. Staff always on hand to help and reassure

We moved our 95 year old mother to live in Chamberlain Road Nursing Home in July 2024. She lives with advanced dementia but is physically active. Prior to this, she lived at home with 24 hour care. The manager is excellent and demands excellence from all her staff. She listened to what our mum would want for her room. The staff are all friendly and caring and our mum has thrived in their care. They were patient when she kept trying to leave at first and staff often take her out for walks. I really could not rate the home and staff highly enough.

Selecting a care home for my mother was one of the hardest decisions we have ever made. From the very start the manager and the entire team at Chamberlain Road Nursing Home showed empathy, care and compassion with, genuinely, my mother's best interests at the very heart of their thinking. This has continued throughout. My mother is now settling in a lovely, clean, warm and bright ensuite room and really looks forward to three great meals a day having previously not had much of an appetite. She feels safe and secure and happy that her wishes are respected. We have found the management team always on hand to discuss any issues which arise from time to time and continue to proactively support my mother's transition to a care home setting encouraging positive social interactions through the varied group activities, 1:1 care plan and family liaison. Our thanks to the team for, in our experience, all their continued first-class care.

There is a genuine interest and attentiveness shown at all times. We have never once been anything but delighted with the service provided.

You instantly get a homely feeling when you enter the building. I visited the home for many years and the care, compassion, and friendliness shown to my friend never changed during that time. Every single member of the team contributed to looking after her every need. As a visitor, I was always made more than welcome. Many thanks to the wonderful team.

My mother was in Chamberlayne Road nursing home for 18 months until she died in April 2024. She was very reluctant to go there and was at times quite difficult, but the staff, without exception looked after her extremely well and with respect, and grew to love her despite her idiosyncrasies! An example of the care which touched me very much was that they recognised that she had always enjoyed cooking and collecting recipes. She would discuss the meals with the chef, and he invited her to “help” in the kitchen for a day only 2 weeks before she died. The manager sent us a photo of her that day, looking happier than she had looked for some years. The staff was very kind also to us, her family, and we always felt the respectful love that they gave my mum. She could not have been anywhere better.

From day one she participated in almost all of the activities which she loved. She looked forward to all her meals, varied and delicious. Her room was always cosy and clean and she felt happy and secure there. The staff were not only very caring to her but also to myself, very much a home from home. I cannot fault any of the management or staff, they were so kind right to the very end. Thank you all so very much.

The manager at Chamberlain Road Nursing Home is as sensitive as she is excellent in her work. She really does go above and beyond to lift my spirits by organising trips for me such as the cinema which is so kind and thoughtful. The entertainment evenings are so well thought out, casino nights etc., with great decor and staff costumes. My nutritional support worker understands my needs and is kind and sensitive with a great sense of humour. The staff in general really do take the time to get to know me and I have very good relationships with them. My friends and family are fine to come and go and I get out as much as I can either with them or the staff. I am very happy to be cared for here.

My friend has been in Chamberlain Road for nine months, she was admitted because her dementia meant living at home became too difficult. She has improved physically and mentally since admission. She benefits greatly from the activities programme and loves to go on minibus trips. The staff of all types are exceptionally kind and caring. She has many visitors who are always made welcome and encouraged to provide the stimulation she needs and to maintain contact with the outside world. In short the home is outstanding and I cannot praise it too highly.

Every time I enter the home, I see friendly faces. The staff are smiling and helpful and respectful to residents. There is an amazing programme of activities. It feels like a safe and happy environment, with warmth and care from the top filtering down. I would be happy to be a resident here when the time comes.

I had a chance of seeing the Chamberlain Road Nursing Home from the inside and I found it a wonderful place that is ran by the wonderful staff. The residents are looked after by well-trained staff. Residents could join different activities e.g. exercise classes, bingo, crosswords, etc. Once a week the residents are taken to different places to have varied day trips. Which is lovely for them. The food is fresh, all food is prepared daily and residents can request what they would like to eat. They have a lovely chef in the kitchen with a lovey smile. The rooms are clean and spacious with plenty of lighting and high ceilings. They are well decorated and are well looked after. There is a nice garden at the back where residents can sit out on a nice afternoon to enjoy the sun. The unit’s manager is an amazing manger. She cares about every single resident who stays in the home. She always make sure residents get the best quality of care. Her staff are very tremendous at their jobs.

I appreciated the recent introduction of periodic meetings for the relatives of residents.

My father was at Chamberlain for just over a year, before passing away there. The staff are so compassionate, loving and caring - and it is the staff who have made this care home the special place it is. We were very impressed with the welcoming, comfortable, clean and well-maintained environment, from the moment Dad moved in. The warmth and sensitivity of the staff make it hard to say 'goodbye'. It's been a real home from home for Dad. Thank you everyone.