Chamberlain Road Nursing Home

We are so pleased you have found the home both welcoming and helpful, as well as your specific needs being met.Thank you for taking the time to send in this review.

Thank you so much for this review. We always appreciate people taking the time to do this and are delighted that you have had such a positive experience. We are always keen to ensure people see the hard work of the staff and their person-centred approaches, so glad you have welcomed this too.

Thank you for submitting this review. We are so pleased that you have found your experience positive and feel the staff have been attentive and positive. Your comment about genuine interest is lovely to read as this is something we strive for, here at Elder Homes.

Thank you for your review - lovely to read that you felt that not only your friend, but you too were made to feel so welcome. Friendships are valuable and we are pleased to have been able to ensure yours was able to continue, even with your friend moving into Chamberlain.

Thank you for taking the time to post this review. Although moving into a care home can be a very difficult time for all involved, we are pleased the team made such a difference to your mum's time with us at Chamberlain. We are keen to make sure these important parts of each person's life are celebrated and developed during their stay with us too.

We are so grateful that you have taken the time to write this lovely review, particularly as this is such a difficult time. To know we have helped support a person and their family during their last months is a real privilege and we are so pleased the food and activities were enjoyable during this time.

We are so pleased that your friend (and you) have found the move to be a positive one. Moving into a care home can be very difficult, but we hope to help the transition with some of the areas you have noted. We also hope you have been able to join in some of the activities too, as ensuring relationships can continue once someone moves into care is something we try hard to facilitate.

We appreciate you taking the time to write this review and are so pleased you have been able to see this improvement in your friend's wellbeing since admission. The links with the community and friends are so important to everyone, so we are glad we have been able to help with this part of your ongoing friendship.

Thank you for taking the time to complete this review. It is great to hear that you feel so welcome when visiting. This is something we strive to do as we appreciate that time together is precious and doing this in a positive atmosphere is vitally important.

We are grateful that you have taken the time to review Chamberlain and pleased to read your observations. We try hard to ensure we deliver a high quality care at all times, but it is always good to see positive feedback such as this.

Thank you for taking the time to submit this review. We are pleased that the re-introduction of the relative's meetings has been well received, and we do hope to expand these in future months. It is also good to read about your positive experience with the care at Chamberlain.

Thank you so much for taking the time to post this review. We appreciate that this can be such a difficult time and we are pleased to have made these transition periods just a little easier.
We will ensure that all within the team at Chamberlain see these lovely comments.