Care Home Owned by Towans Care Ltd in Cornwall

time. Everything is always covered from medical matters to laundry and beyond. The food is excellent and chef's birthday cakes a great favourite. The list of praise goes on! We cannot thank you all enough.

clean and welcoming with good facilities. A wide and regular range of entertainments is offered and visitors always felt welcomed.
Both the care team and management have communicated well with me as events unfold.
I am very grateful for the quality of care offered and friendly attitude of everyone at Castle Hill House.

be anywhere else. Top marks.

myself and the fabulous regard felt towards us both. There are many organised activities with outside visitors adding to the variety. I am so pleased that my wife is a resident in this outstanding care home.

homely feel. Dad has a good size, light and clean room, with easy access to his bathroom and a nearby lounge. There's always an extensive range of activities on offer, the musical entertainment visits are a particular favourite for him. The food looks delicious too and visitors are always welcome, with no constraints on timings, which is beneficial as I live a distance away. Well done to everyone at Castle Hill, we appreciate your thoughtfulness and caring.

whenever I have had a query, and they make sure I am kept up to date.
The activities are exceptionally well organised and varied and mum has been given a lot of support to get involved.
The kitchen copes well with mum's dietary needs.

and seem to have a very good rapport with my relatives.

around which must be good for residents with dementia. The surroundings at the home are pleasant and everything seems well organised, especially the amount of activities on offer which mum enjoys. I find any issues I need to raise are promptly dealt with. My only negative comment is the call system in operation which means an almost constant background noise of the call bell ringing. Also, I have only given 4 stars for cleanliness as there are sometimes cobwebs in Mum's room and bits and pieces of things she has dropped left under the bed.

commented on how the food looks very nice. The staff I have met seem very kind and friendly, which is very important. My only negative comment is that his walls could do with a coat of paint, but I think the home is aware.

and beyond to bring some fun and sunshine to the resident's lives. The food is very good and all the communal areas are bright, clean, and welcoming. The resident's rooms are cosy, comfortable and can be personalised with personal belongings. I am very happy that Mum has now settled in and is now living her best possible life, in a lovely home!

to enable her to be independent should she need a rest.

is very good and at any time of the day. Medicines are readily given.

Security, care and resident's welfare are high on their agenda. A great place.