Care Homes Owned by Towans Care Ltd in Cornwall

I have no experience of the care home Castle Hill & has dealt with my brother who can be challenging very well. He is now settled and secure. The care team are very good.

Pamela has been a resident for four years now and in all that time her care has been of the highest order. Staff are as attentive and as caring as time and circumstances allow. They are always aware of her dignity and maintain it to the highest levels. There is adequate opportunity for her mentalhealth to be maintained with stimulating activities Pamela is usually upbeat and responds well to the staff members. It is to my continued thankfulnes that Pamela is lucky to be a resident of Castle Hill House Bodmin.

Overall I would say Castle Hill House is good value.

The planned activities are amazing always well thought out to ensure that all the resident are able to join in. My father is well fed and looked after. It is always a pleasure to visit him at Castle Hill.

Very friendly and simultaneously professional care in a very secure environment and an agreeable setting. Over several weeks of respite over the last year, I parked easily too. Many thanks, one and all.

My mum has been a resident at Castle Hill House in Bodmin for almost a year. She is being looked after as if she is a part of a loving family there. The carers always appear cheerful and welcoming and always focus on each resident's needs. Mum always looks clean and tidy and enjoys the lovely meals. She especially enjoys all the activities, games, and sing-alongs she takes part in, along with many residents of varying needs, under the watchful eyes of the carers, who are all clearly happy in their role and dedicated to them all. Mum is very happy there.

Thank you Castle Hill.

My husband moved into Castle Hill in September. The staff could not have been more welcoming. Their exceptional care and kindness to him have been wonderful. Their efforts to help us celebrate our wedding anniversary were amazing. Can not thank them enough for their care.

We were so lucky to find Castle Hill and mum has lived here now for nearly two years. Everyone has been so supportive in that time. The atmosphere is always welcoming and the staff are so friendly and caring. The activities are so well planned, going above and beyond for the residents to have a wonderful time. Everything is always covered from medical matters to laundry and beyond. The food is excellent and chef's birthday cakes a great favourite. The list of praise goes on! We cannot thank you all enough.

My mum moved into Castle Hill House in December 2024. We were so pleased she settled so well. She is 90 and needed more nursing than I could give at home. The staff are so nice, nothing is too much trouble. Thank you Castle Hill.

I am very grateful for the quality of care offered and friendly attitude of everyone at Castle Hill House.

Dad uses Castle Hill House for respite care and always returns home happy, full of praise for the staff and accommodation and always happy to go back. It's very reassuring for our family to know he is happy where he is.

I'm very pleased with the standards, my uncle is very happy. Staff quick to spot anything wrong. The is always clean, with no smells that you can get. All the residents have a lovely time with entertainment they provide. Everyone on the staff is very friendly and helpful. I wouldn't want my uncle to be anywhere else. Top marks.

As a family, we feel very fortunate that our dad is settled in such a lovely, privately owned care home. The staff are helpful, friendly, efficient and most importantly caring in their work. Walking into Castle Hill House you are always greeted with a smile and are made to feel welcome. It has a comfortable, homely feel. Dad has a good size, light and clean room, with easy access to his bathroom and a nearby lounge. There's always an extensive range of activities on offer, the musical entertainment visits are a particular favourite for him. The food looks delicious too and visitors are always welcome, with no constraints on timings, which is beneficial as I live a distance away. Well done to everyone at Castle Hill, we appreciate your thoughtfulness and caring.

The kitchen copes well with mum's dietary needs.

My brother and sister in law have been residents at Castle Hill House since March 2021. I live 250 miles away so am not able to make regular visits, but when I do I am welcomed and the atmosphere is good. I am kept informed by staff and have regular zoom calls with my relatives. Staff are kind and helpful and seem to have a very good rapport with my relatives.

My mum enjoyed her stay and found that all the staff at Castle Hill House were friendly and very helpful. She is looking forward to staying again.

The home looked after my mother beautifully for almost three years. The staff were lovely. We were very fortunate to find this home. Recommend strongly.

Mum is generally very happy at Castle Hill House and any complaints from her are really just because she's having an off day rather than anything ongoing. I find the staff extremely friendly and helpful to her. The home does not seem to rely heavily on agency staff so there are always familiar people around which must be good for residents with dementia. The surroundings at the home are pleasant and everything seems well organised, especially the amount of activities on offer which mum enjoys. I find any issues I need to raise are promptly dealt with. My only negative comment is the call system in operation which means an almost constant background noise of the call bell ringing. Also, I have only given 4 stars for cleanliness as there are sometimes cobwebs in Mum's room and bits and pieces of things she has dropped left under the bed.

My uncle has been a resident at Castle Hill House for approximately 13 years. He is very happy at Castle Hill. He doesn't participate in any of the organised activities, but that is his choice and he is happy not to do so. He seems to enjoy his food, and when I have visited him at meal times, I have commented on how the food looks very nice. The staff I have met seem very kind and friendly, which is very important. My only negative comment is that his walls could do with a coat of paint, but I think the home is aware.