Care Homes Owned by Towans Care Ltd

9.8 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Towans Care Ltd
Towans Care is a provider of high-quality residential care services in Cornwall and Somerset.

Care services are mainly provided for older people and those with dementia and its associated conditions.

Care packages are person-centred and staff work hard to build good relationships with residents and their families.

Both homes are decorated to a high standard and are nearby to local amenities and transport links.

Towans Care Ltd Locations (2)

2 Care Homes owned by Towans Care Ltd
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The Towans

Berrow Road, Burnham-on-Sea TA8 2EZ 

9.9 36 reviews
"We chose The Towans for our mother to have 2 weeks respite after a hip replacement. The staff were very helpful and patient with her, even…"   Read all 36 reviews
Location Type Care Home

The Towans care home is located on the coast in Burnham on Sea, Somerset, with many of the rooms having sea views. The home cares for up to 28 people and residents are encouraged to bring personal possessions such as pictures and mementos to make… Read more about The Towans

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Physical Disability
  • Palliative Care
  • Acquired Brain Injury
  • 28 Rooms
  • from £1,300 / week
Castle Hill House

Castle Street, Bodmin PL31 2DY 

9.7 62 reviews
"From the first moment I arrived at Castle Hill, I was so impressed with everyone's kindness and friendliness. My father has settled in so…"   Read all 62 reviews
Location Type Care Home

Castle Hill House is a family owned care home, situated in landscaped gardens in a quiet area of Bodmin. The home specialises in providing 24-hour sympathetic, professionally given care to mainly elderly clients. The team cater for residential clients… Read more about Castle Hill House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Physical Disability
  • Palliative Care
  • Mental Health
  • Visual / Hearing Impairment
  • 43 Rooms
  • from £1,400 / week

Towans Care Ltd Reviews (98)

9.8

Towans Care Ltd has a Group Review Score of 9.8 (9.842) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Towans Care Ltd must have a Review Score.

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Review of

The Towans

from L H (Daughter of Resident) published on 13 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We chose The Towans for our mother to have 2 weeks respite after a hip replacement. The staff were very helpful and patient with her, even though she didn't want to mix with others. We agreed a plan of action to help her recovery, and with their care and help we managed to keep her safe and physically
she has recovered well. Definately recommend this home 'from home' for anyone.
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Review of

Castle Hill House

from Peter G (Resident) published on 8 December 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I would say Castle Hill House is good value.
Reply from Lucy Ledger, Business Manager at Castle Hill HouseThank you for taking the time to leave a review. it is really helpful for families looking into care for their loved ones to have independent opinions to aid them in making their decisions.
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Review of

The Towans

from L H (Daughter of Resident) published on 3 December 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Leaving her birth place, friends and home of over 50 years to relocate to a care home was the hardest decision for Mum and for me. The Towans was recommended by a close friend and in August Mum came for respite care, with a view to staying long term.
From the minute we walked in, we both felt a huge
sense of relief. The atmosphere at Towans is warm and welcoming, the staff are caring and respectful, going to great lengths to get to know the residents and what is important to them. We were very impressed with the cleanliness, food, stunning house / garden and quality of the furnishings. Three months in, these impressions are absolutely reinforced. Mum isnt great at mixing but loves her weekly tai chi session and musical entertainment with gentle encouragement but no pressure from the Activities Manager.
She is really settled and happy and has even started to call it " home". We cannot thank the staff and management enough for all their care and kindness over and above the call of duty.
Reply from Lucy Ledger, Director at The TowansThank you for such a wonderful review. It is such a big step for families we are so happy to support everyone during this process. It has been a pleasure getting to know you all and welcoming you into The Towans.
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Review of

Castle Hill House

from Clare F (Daughter of Resident) published on 19 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first moment I arrived at Castle Hill, I was so impressed with everyone's kindness and friendliness. My father has settled in so well, is very happy there and always tells people he loves his new home!
The planned activities are amazing always well thought out to ensure that all the resident
are able to join in. My father is well fed and looked after. It is always a pleasure to visit him at Castle Hill.
Reply from Lucy Ledger-Wielkopolska, Admin/Accounts at Castle Hill HouseThank you so much for the delightful review, it is incredibly helpful for our future families to be able to get the personal opinion of families like yours. Thank you so much for taking the time to leave a review we will be sure to pass your wonderful comments onto our teams.
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Review of

Castle Hill House

from Vincent R (Son of Resident) published on 19 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very friendly and simultaneously professional care in a very secure environment and an agreeable setting. Over several weeks of respite over the last year, I parked easily too. Many thanks, one and all.
Reply from Lucy Ledger-Wielkopolska, Admin/Accounts at Castle Hill HouseThank you so much for your review - we really value feedback from all our residents, a lot of families check these independent reviews for a variety of potential residents so having one from a regular respite family is really useful.
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Review of

Castle Hill House

from Hilary S (Daughter of Resident) published on 19 November 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Castle Hill House in Bodmin for almost a year. She is being looked after as if she is a part of a loving family there. The carers always appear cheerful and welcoming and always focus on each resident's needs. Mum always looks clean and tidy and enjoys the lovely meals.
She especially enjoys all the activities, games, and sing-alongs she takes part in, along with many residents of varying needs, under the watchful eyes of the carers, who are all clearly happy in their role and dedicated to them all. Mum is very happy there.
Reply from Lucy Ledger-Wielkopolska, Admin/Accounts at Castle Hill HouseThank you so much for the delightful review, it is really wonderful when residents make the most of all life has to offer at Castle Hill House. Thank you so much for taking the time to leave a review we will be sure to pass your comments onto our team.
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Review of

Castle Hill House

from R E (Son-in-law of Resident) published on 13 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
We have used Castle Hill House for respite care for both my Mum and now my Father in law.
We found the staff to be very caring and friendly. Both parents were happy with their stay and the excellent care they received. The rooms in both cases were clean, tidy and well presented with a pleasant view.
The
food is of a high standard with good variety. Nothing was too much trouble.
Thank you Castle Hill.
Reply from Lucy Ledger, Support at Castle Hill HouseThank you for such a lovely review, we are pleased both your mum and father in law were happy and well cared for on their respite stays. We are very proud of our team for the atmosphere they create in the home for our residents as well as the exceptional care they provide. We will certainly pass on your remarks to them all.
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Review of

Castle Hill House

from Patricia A (Wife of Resident) published on 4 November 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband moved into Castle Hill in September. The staff could not have been more welcoming. Their exceptional care and kindness to him have been wonderful. Their efforts to help us celebrate our wedding anniversary were amazing. Can not thank them enough for their care.
Reply from Lucy Ledger, Business support at Castle Hill HouseThank you for taking the time to leave such a lovely review. We are very proud of the Castle Hill House team and all the extra gestures and effort the staffing team makes for our residents and their families we believe it really sets our home apart from others. To have recognition and such kind, positive words from families is greatly appreciated - we will be sure to share with out amazing staff.
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Review of

The Towans

from K R (Wife of Resident) published on 26 March 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband started attending the Towans care home, for day care last year. It is a beautiful home which is set in its own grounds and is close to the sea.


It is a home in the true sence of the word, having a very friendly and warm atmosphere. The staff are extremely dedicated to the residents,

caring and respectful. They provide tailord care, support and encouragement to suit each residents individual needs, which I have found goes over and beyond, exceeding any expectation.


There is a wide range of exceptionally well planned activities each day, providing stimulation, interaction and much laughter. This includes singers, musicians and much more.


Meals are varied, tasty and prepared to a high standard.


The Towans provides outstanding care and support for both residents and their family's.


I have found it so reasuring to know that my husband is in such safe hands and can't thank you enough for all you do. I have no hesitation in "highly recommending" the Towans to to others.

Reply from Lucy Ledger-Wielkopolska, Business Support at The TowansThank you so much for such a thoughtful and detailed review. We are thrilled that both your husband and yourself are happy with The Towans, the care received and the extended support we offer with our 'extended family' mentality. We all look forward to seeing you both when you are here.
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Review of

The Towans

from Pam J (Resident) published on 26 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following cancer treatment to my husband and myself having a replacement hip surgery we came to the Towans for respite care. This was an extremely good decision. The home was so welcoming. Every member of staff was kind caring and considerate, nothing was too much trouble. The food was delicious, well
cooked and presented. The general appearance cleanliness and decoration were perfect. We would have no hesitation in recommending the Towans to anyone needing respite or full time care. Thank you everyone.
Reply from Lucy Ledger, Business Support at The TowansThank you so much for such a wonderful review, it was an absolute pleasure to have you both stay with us. We will be sure to pass onto our teams your kind and positive words about all aspects of your stay.
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Review of

Castle Hill House

from Paulette J (Daughter of Resident) published on 18 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We were so lucky to find Castle Hill and mum has lived here now for nearly two years. Everyone has been so supportive in that time. The atmosphere is always welcoming and the staff are so friendly and caring. The activities are so well planned, going above and beyond for the residents to have a wonderful
time. Everything is always covered from medical matters to laundry and beyond. The food is excellent and chef's birthday cakes a great favourite. The list of praise goes on! We cannot thank you all enough.
Reply from Lucy Ledger, Support at Castle Hill HouseThank you so much for your glowing review, we are incredibly proud of the effort every department puts into giving all our residents that little extra they all deserve.
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Review of

The Towans

from Ian H (Son of Resident) published on 6 March 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at the Towans for eighten months and the care she has received has been exceptional. The staff are all friendly, professional and genuinely care about the welfare of the residents. Everyone is encouraged to get involved in the many activities available and a wonderful family
atmosphere is achieved. The Towans is a very special place.
Reply from Lucy Ledger, Support at The TowansThank you so much for such a kind review, at The Towans we strive to create the home from home feel and when people mention the extended family atmosphere we feel as though we have achieved what we are aiming for. We will pass your wonderful comments onto our staff.
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Review of

Castle Hill House

from Jill S (Daughter of Resident) published on 19 February 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum moved into Castle Hill House in December 2024. We were so pleased she settled so well. She is 90 and needed more nursing than I could give at home. The staff are so nice, nothing is too much trouble. Thank you Castle Hill.
Reply from Lucy Ledger-Wielkopolska, Admin/Accounts at Castle Hill HouseThank you for taking the time to leave such a lovely review. We are really pleased that your Mum has settled in so well to Castle Hill House. It is greatly appreciated when families take the time to review and pass on such wonderful comments about our teams, we will be sure to pass this onto them.
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Review of

Castle Hill House

from S C (Son of Resident) published on 4 February 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
After being discharged from hospital and unable to cope at home, dad has spent over eighteen months at Castle Hill House where he has been very well cared for. Everyone has been very supportive and always available to chat with him, establishing good relationships.
The home is in a nice setting, is
clean and welcoming with good facilities. A wide and regular range of entertainments is offered and visitors always felt welcomed.
Both the care team and management have communicated well with me as events unfold.
I am very grateful for the quality of care offered and friendly attitude of everyone at Castle Hill House.
Reply from Lucy Ledger, Business support at Castle Hill HouseThank you for such a lovely review, it means a lot of all of our teams to hear such positive words and receive recognition from our residents families. We are glad your dad settle in so well and is enjoying so many aspects to home life with us.
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Review of

The Towans

from C M (Respite Resident) published on 29 January 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have been in care after a second hip operation and the quality and professionalism given here have exceeded all expectations. I cannot speak highly enough of each individual working here. I would recommend it to anyone. The Towans the help with recovery or to anyone who needs to come in as a resident.
Am very grateful to each on here. They treat each one in their care as special.
Reply from Lucy Ledger-Wielkopolska, Admin/Accounts at The TowansThank you so much for such a lovely review, we will be sure to pass your glowing review and incredibly thoughtful words on to our team who will all be so appreciative to hear your feedback.
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Review of

The Towans

from D R (Day Care) published on 29 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
Some Five months ago I started attending The Towans Care Home, for respite care, once or twice a week. I feel that the staff have been excellent in understanding my needs, and make me feel very welcome and safe in their hands. They are approachable and nothing is too much trouble for them. They work
very well together to support the residents and make us feel part of a family. The Towan's activities are quite outstanding and very well organised. We do various activities such as Tai Chi, entertaining games, like Name That Tune, and Musical Bingo. We have visiting singers and musicians, also Alpacas and Owls have come to see us, which is very interesting. The food is excellent, very well cooked and varied. I never expected everything to turn out so well and it certainly has opened my eyes. I've been, able to make new friends and attending The Towans has enriched my quality of life. I have no hesitation, whatsoever in recommending The Towans to anyone.
Reply from Lucy Ledger, Business Support at The TowansThank you for such a wonderful review. The staff and residents all really enjoy your company when you come in to see us. We will be sure to pass your wonderful comments on to the teams.
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Review of

Castle Hill House

from Joanne R (Daughter of Resident) published on 22 January 2025
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad uses Castle Hill House for respite care and always returns home happy, full of praise for the staff and accommodation and always happy to go back. It's very reassuring for our family to know he is happy where he is.
Reply from Lucy Ledger, Business support at Castle Hill HouseThank you for such a lovely review, we will pass you wonderful comments onto our staff. We are so pleased you dad enjoys his time with us and hope to see him again.
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Review of

The Towans

from Jean B (Daughter of Resident) published on 10 January 2025
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into The Towans, for 2 weeks respite care, in November 2024, following a couple of falls in her home. The respite care was quickly converted to permanent residency as we were delighted with the home and care received. The staff are amazing. So kind, caring and cheerful. They are very
dedicated to the residents, helping them to live their best lives, in their remaining years. My mother hadn't wanted to move into care, but she was soon won over. She can't fault the care received. The food is excellent. Great choice for each meal with sensible, tempting portions. My mother had become quite isolated at home, seeing only her daily carers and occasional friends and family. She is now taking part in most of the activities. She enjoys the company of the other residents and has made some very nice friends. She even tried knitting recently, something she hadn't done for about 30 years. We couldn't praise The Towans highly enough. It's a wonderful home with superb staff.
Reply from Lucy Ledger, Business Support at The TowansWhat can we say? That review has really touched us, such wonderful and thoughtful words. It means so much to our staff to hear what families have to say about the care their precious loved ones receive here. We are thrilled your dear mum wanted to stay at The Towans and love having you all as part of our extended Towans family.
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Review of

Castle Hill House

from Nigel E (Nephew of Resident) published on 17 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I'm very pleased with the standards, my uncle is very happy. Staff quick to spot anything wrong. The is always clean, with no smells that you can get. All the residents have a lovely time with entertainment they provide. Everyone on the staff is very friendly and helpful. I wouldn't want my uncle to
be anywhere else. Top marks.
Reply from Lucy Ledger, Business Support at Castle Hill HouseThank you for such a wonderful review, it honestly means so much to all of us to hear families positive words and hear how appreciated all of our staff teams are. We will be sure to pass on your wonderful words to our staff.
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Review of

Castle Hill House

from Peter H (Husband of Resident) published on 6 December 2024
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear wife has been a resident in Castle Hill House now for almost 4 years and my satisfaction and utmost thanks to all the staff grows and grows with each day. The facilities are all of the highest order as is the food and standard of care. I am continually awed at the generous behaviour towards
myself and the fabulous regard felt towards us both. There are many organised activities with outside visitors adding to the variety. I am so pleased that my wife is a resident in this outstanding care home.
Reply from Lucy Ledger-Wielkopolska, Admin/Accounts at Castle Hill HouseThank you so much for such a heart felt review. We are so pleased to care for your wife and we all love having you both as part of our extended family here at Castle Hill House.
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Frequently Asked Questions about Towans Care Ltd

Costs for care homes owned by Towans Care Ltd

Average costs per week for care homes owned by Towans Care Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by Towans Care Ltd, based on 2 out of 2 settings.
Type of Care Provided Average Weekly Cost
Residential Care £1,350
Residential Dementia Care £1,400
All Care Types £1,350
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does Towans Care Ltd own?

Towans Care Ltd own 2 Care Homes.

Which Towans Care Ltd Care Homes have the highest review score?

The Towans & Castle Hill House have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Towans Care Ltd to verify any information. View our terms and conditions. Towans Care Ltd has a Platinum Service – more info.