Care Homes Owned by Towans Care Ltd

caring and respectful. They provide tailord care, support and encouragement to suit each residents individual needs, which I have found goes over and beyond, exceeding any expectation.

There is a wide range of exceptionally well planned activities each day, providing stimulation, interaction and much laughter. This includes singers, musicians and much more.

Meals are varied, tasty and prepared to a high standard.

The Towans provides outstanding care and support for both residents and their family's.

I have found it so reasuring to know that my husband is in such safe hands and can't thank you enough for all you do. I have no hesitation in "highly recommending" the Towans to to others.

cooked and presented. The general appearance cleanliness and decoration were perfect. We would have no hesitation in recommending the Towans to anyone needing respite or full time care. Thank you everyone.

time. Everything is always covered from medical matters to laundry and beyond. The food is excellent and chef's birthday cakes a great favourite. The list of praise goes on! We cannot thank you all enough.

atmosphere is achieved. The Towans is a very special place.

clean and welcoming with good facilities. A wide and regular range of entertainments is offered and visitors always felt welcomed.
Both the care team and management have communicated well with me as events unfold.
I am very grateful for the quality of care offered and friendly attitude of everyone at Castle Hill House.

Am very grateful to each on here. They treat each one in their care as special.

very well together to support the residents and make us feel part of a family. The Towan's activities are quite outstanding and very well organised. We do various activities such as Tai Chi, entertaining games, like Name That Tune, and Musical Bingo. We have visiting singers and musicians, also Alpacas and Owls have come to see us, which is very interesting. The food is excellent, very well cooked and varied. I never expected everything to turn out so well and it certainly has opened my eyes. I've been, able to make new friends and attending The Towans has enriched my quality of life. I have no hesitation, whatsoever in recommending The Towans to anyone.

dedicated to the residents, helping them to live their best lives, in their remaining years. My mother hadn't wanted to move into care, but she was soon won over. She can't fault the care received. The food is excellent. Great choice for each meal with sensible, tempting portions. My mother had become quite isolated at home, seeing only her daily carers and occasional friends and family. She is now taking part in most of the activities. She enjoys the company of the other residents and has made some very nice friends. She even tried knitting recently, something she hadn't done for about 30 years. We couldn't praise The Towans highly enough. It's a wonderful home with superb staff.

be anywhere else. Top marks.

myself and the fabulous regard felt towards us both. There are many organised activities with outside visitors adding to the variety. I am so pleased that my wife is a resident in this outstanding care home.

homely feel. Dad has a good size, light and clean room, with easy access to his bathroom and a nearby lounge. There's always an extensive range of activities on offer, the musical entertainment visits are a particular favourite for him. The food looks delicious too and visitors are always welcome, with no constraints on timings, which is beneficial as I live a distance away. Well done to everyone at Castle Hill, we appreciate your thoughtfulness and caring.

whenever I have had a query, and they make sure I am kept up to date.
The activities are exceptionally well organised and varied and mum has been given a lot of support to get involved.
The kitchen copes well with mum's dietary needs.

and seem to have a very good rapport with my relatives.

around which must be good for residents with dementia. The surroundings at the home are pleasant and everything seems well organised, especially the amount of activities on offer which mum enjoys. I find any issues I need to raise are promptly dealt with. My only negative comment is the call system in operation which means an almost constant background noise of the call bell ringing. Also, I have only given 4 stars for cleanliness as there are sometimes cobwebs in Mum's room and bits and pieces of things she has dropped left under the bed.

commented on how the food looks very nice. The staff I have met seem very kind and friendly, which is very important. My only negative comment is that his walls could do with a coat of paint, but I think the home is aware.