
The home is very clean and the staff and management are excellentSydney G(Husband of Resident/Service User)

Mum had a birthday cake made for her by the chef which was lovelyMary P(Daughter of Resident/Service User)

The facilities, care and overall standard is excellentDavid G(Son of Resident/Service User)

The home is very clean and the staff and management are excellentSydney G(Husband of Resident/Service User)

Mum had a birthday cake made for her by the chef which was lovelyMary P(Daughter of Resident/Service User)

The facilities, care and overall standard is excellentDavid G(Son of Resident/Service User)

Castle Hill House is a family owned care home, situated in landscaped gardens in a quiet area of Bodmin. The home specialises in providing 24-hour sympathetic, professionally given care to mainly elderly clients. The team cater for residential clients with varying care needs.
The bedrooms at Castle Hill House are nicely decorated and furnished throughout. Designed for maximum comfort, each room also has its own modern nurse-call system so that staff...
Care Provided by Castle Hill House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 43 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Room rate depends on individual care needs and room choice (Luxury rooms available)
The price(s) shown are provided by the care home. Contact Castle Hill House for full pricing details and T&Cs.
Contact Castle Hill House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Towans Care Ltd
- Private Owned
Person in charge
- Careen Harris(Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (39)
- Couples/Companion Rooms (2)
- Single Rooms with ensuite Wet Room (1)
Visiting
- Visiting is welcome and anyone who would like to join in the daily activities is welcome.
Parking
- Parking on site for visitors
Castle Hill House Reviews (63)
Castle Hill House has a Review Score of 9.7 (9.702) out of 10, based on 22 reviews in the last 2 years.
Over all time Castle Hill House has 63 reviews.
I have no experience of the care home Castle Hill & has dealt with my brother who can be challenging very well. He is now settled and secure. The care team are very good.
Pamela has been a resident for four years now and in all that time her care has been of the highest order. Staff are as attentive and as caring as time and circumstances allow. They are always aware of her dignity and maintain it to the highest levels. There is adequate opportunity for her mentalhealth to be maintained with stimulating activities Pamela is usually upbeat and responds well to the staff members. It is to my continued thankfulnes that Pamela is lucky to be a resident of Castle Hill House Bodmin.
Thank You so much for your heartwarming review. We will share your encouraging words with our staff team.
Overall I would say Castle Hill House is good value.
Thank you for taking the time to leave a review. it is really helpful for families looking into care for their loved ones to have independent opinions to aid them in making their decisions.
The planned activities are amazing always well thought out to ensure that all the resident are able to join in. My father is well fed and looked after. It is always a pleasure to visit him at Castle Hill.
Thank you so much for the delightful review, it is incredibly helpful for our future families to be able to get the personal opinion of families like yours. Thank you so much for taking the time to leave a review we will be sure to pass your wonderful comments onto our teams.
Very friendly and simultaneously professional care in a very secure environment and an agreeable setting. Over several weeks of respite over the last year, I parked easily too. Many thanks, one and all.
Thank you so much for your review - we really value feedback from all our residents, a lot of families check these independent reviews for a variety of potential residents so having one from a regular respite family is really useful.
My mum has been a resident at Castle Hill House in Bodmin for almost a year. She is being looked after as if she is a part of a loving family there. The carers always appear cheerful and welcoming and always focus on each resident's needs. Mum always looks clean and tidy and enjoys the lovely meals. She especially enjoys all the activities, games, and sing-alongs she takes part in, along with many residents of varying needs, under the watchful eyes of the carers, who are all clearly happy in their role and dedicated to them all. Mum is very happy there.
Thank you so much for the delightful review, it is really wonderful when residents make the most of all life has to offer at Castle Hill House. Thank you so much for taking the time to leave a review we will be sure to pass your comments onto our team.
We found the staff to be very caring and friendly. Both parents were happy with their stay and the excellent care they received. The rooms in both cases were clean, tidy and well presented with a pleasant view.
The food is of a high standard with good variety. Nothing was too much trouble.
Thank you Castle Hill.
Thank you for such a lovely review, we are pleased both your mum and father in law were happy and well cared for on their respite stays. We are very proud of our team for the atmosphere they create in the home for our residents as well as the exceptional care they provide. We will certainly pass on your remarks to them all.
My husband moved into Castle Hill in September. The staff could not have been more welcoming. Their exceptional care and kindness to him have been wonderful. Their efforts to help us celebrate our wedding anniversary were amazing. Can not thank them enough for their care.
Thank you for taking the time to leave such a lovely review. We are very proud of the Castle Hill House team and all the extra gestures and effort the staffing team makes for our residents and their families we believe it really sets our home apart from others. To have recognition and such kind, positive words from families is greatly appreciated - we will be sure to share with out amazing staff.
We were so lucky to find Castle Hill and mum has lived here now for nearly two years. Everyone has been so supportive in that time. The atmosphere is always welcoming and the staff are so friendly and caring. The activities are so well planned, going above and beyond for the residents to have a wonderful time. Everything is always covered from medical matters to laundry and beyond. The food is excellent and chef's birthday cakes a great favourite. The list of praise goes on! We cannot thank you all enough.
Thank you so much for your glowing review, we are incredibly proud of the effort every department puts into giving all our residents that little extra they all deserve.
My mum moved into Castle Hill House in December 2024. We were so pleased she settled so well. She is 90 and needed more nursing than I could give at home. The staff are so nice, nothing is too much trouble. Thank you Castle Hill.
Thank you for taking the time to leave such a lovely review. We are really pleased that your Mum has settled in so well to Castle Hill House. It is greatly appreciated when families take the time to review and pass on such wonderful comments about our teams, we will be sure to pass this onto them.
The home is in a nice setting, is clean and welcoming with good facilities. A wide and regular range of entertainments is offered and visitors always felt welcomed.
Both the care team and management have communicated well with me as events unfold.
I am very grateful for the quality of care offered and friendly attitude of everyone at Castle Hill House.
Thank you for such a lovely review, it means a lot of all of our teams to hear such positive words and receive recognition from our residents families. We are glad your dad settle in so well and is enjoying so many aspects to home life with us.
Dad uses Castle Hill House for respite care and always returns home happy, full of praise for the staff and accommodation and always happy to go back. It's very reassuring for our family to know he is happy where he is.
Thank you for such a lovely review, we will pass you wonderful comments onto our staff. We are so pleased you dad enjoys his time with us and hope to see him again.
I'm very pleased with the standards, my uncle is very happy. Staff quick to spot anything wrong. The is always clean, with no smells that you can get. All the residents have a lovely time with entertainment they provide. Everyone on the staff is very friendly and helpful. I wouldn't want my uncle to be anywhere else. Top marks.
Thank you for such a wonderful review, it honestly means so much to all of us to hear families positive words and hear how appreciated all of our staff teams are. We will be sure to pass on your wonderful words to our staff.
As a family, we feel very fortunate that our dad is settled in such a lovely, privately owned care home. The staff are helpful, friendly, efficient and most importantly caring in their work. Walking into Castle Hill House you are always greeted with a smile and are made to feel welcome. It has a comfortable, homely feel. Dad has a good size, light and clean room, with easy access to his bathroom and a nearby lounge. There's always an extensive range of activities on offer, the musical entertainment visits are a particular favourite for him. The food looks delicious too and visitors are always welcome, with no constraints on timings, which is beneficial as I live a distance away. Well done to everyone at Castle Hill, we appreciate your thoughtfulness and caring.
Thank you for your glowing review of our home, the words of our resident's loved ones means so much to us. All of our staff departments work very hard to provide residents with outstanding provision across the board. We are very proud of all the teams and appreciate you taking the time to leave a review, we will be sure to pass your words onto the team.
Mum regularly comments on how kind, friendly and helpful all the staff are and this fits with my experience when I visit. I have also found the senior staff to be very helpful and professional whenever I have had a query, and they make sure I am kept up to date.
The activities are exceptionally well organised and varied and mum has been given a lot of support to get involved.
The kitchen copes well with mum's dietary needs.
Thank you for such a thoughtful review, the words of our resident's loved ones means so much to us. All of our staff departments work very hard to provide residents with outstanding provision across the board. We are very proud of all the teams and appreciate you taking the time to leave a review we will be sure to pass it onto the team.
My brother and sister in law have been residents at Castle Hill House since March 2021. I live 250 miles away so am not able to make regular visits, but when I do I am welcomed and the atmosphere is good. I am kept informed by staff and have regular zoom calls with my relatives. Staff are kind and helpful and seem to have a very good rapport with my relatives.
Thank you so much for taking the time to leave such a lovely review for our team. We are so happy to be able to give families who live further afield support and reassurance while caring for their loved ones.
My mum enjoyed her stay and found that all the staff at Castle Hill House were friendly and very helpful. She is looking forward to staying again.
Thank you for taking the time to leave us a review, we will pass your lovely comments onto the staffing teams. We are all looking to seeing your mum again too.
The home looked after my mother beautifully for almost three years. The staff were lovely. We were very fortunate to find this home. Recommend strongly.
Thank you so much for your lovely review. It means so much to us when family members express how pleased the are with the care provision received.
Mum is generally very happy at Castle Hill House and any complaints from her are really just because she's having an off day rather than anything ongoing. I find the staff extremely friendly and helpful to her. The home does not seem to rely heavily on agency staff so there are always familiar people around which must be good for residents with dementia. The surroundings at the home are pleasant and everything seems well organised, especially the amount of activities on offer which mum enjoys. I find any issues I need to raise are promptly dealt with. My only negative comment is the call system in operation which means an almost constant background noise of the call bell ringing. Also, I have only given 4 stars for cleanliness as there are sometimes cobwebs in Mum's room and bits and pieces of things she has dropped left under the bed.
Thank you for such positive feedback. It is always good to hear that people are pleased with what we are doing. We know we have a fantastic staff team and its lovely to have their efforts mentioned. We will pass on your comments. Your feedback is appreciated and has enabled positive changes to our...
My uncle has been a resident at Castle Hill House for approximately 13 years. He is very happy at Castle Hill. He doesn't participate in any of the organised activities, but that is his choice and he is happy not to do so. He seems to enjoy his food, and when I have visited him at meal times, I have commented on how the food looks very nice. The staff I have met seem very kind and friendly, which is very important. My only negative comment is that his walls could do with a coat of paint, but I think the home is aware.
Thank you for your lovely comments and your input regarding the decor. We have agreed, with the resident, a plan for redecoration that works around their preferences.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 December 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Castle Hill House.
There are no upcoming events for Castle Hill House.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Castle Hill House.
Accreditations
There are no accreditations posted yet for Castle Hill House.
Meet the Team (2)

My name is Careen, I qualified as a nurse in 1985, back in the days when nurses wore large silver buckles and frilly hats. I’ve seen a lot of changes but one thing that never changes is my fascination with people and their stories; I have had the privilege of caring for someone whose job was to press the first new coins for the royal mint, the person who invented the TOG rating for duvets, a lady who travelled across the London Underground during the war with her handbag stuffed full of diamonds after the bank she worked for was bombed, I've even had occasion to sing ‘Happy 111th Birthday to you…’.
My days are as varied as the people that fill them, just one of many reasons why I love my job here at Castle Hill House.

I have worked at Castle Hill House for a total of ten years. I have enjoyed working alongside such a dedicated team, who strive to provide a person-centred approach to care for our wonderful residents.
Due to Claire's wonderful work ethic and care for our residents, she previously got through the Regional Care Finals of the National Care Awards!
Frequently Asked Questions about Castle Hill House
What types of Care is Castle Hill House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Castle Hill House have?
There are 39 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Castle Hill House?
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Castle Hill House to the centre of Bodmin?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
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