Castle Hill House

Castle Street, Bodmin PL31 2DY
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9.7 62 Reviews
  • Castle Hill House, Bodmin
Castle Hill House is a family owned care home, situated in landscaped gardens in a quiet area of Bodmin. The home specialises in providing 24-hour sympathetic, professionally given care to mainly elderly clients. The team cater for residential clients with varying care needs.

The bedrooms at Castle Hill House are nicely decorated and furnished throughout. Designed for maximum comfort, each room also has its own modern nurse-call system so that staff can be called 24 hours a day.

There are a variety of bedrooms which are either traditionally styled in the original house which dates back to 1865, or newer purpose built rooms with en suite facilities in the recent extension. Most rooms are single rooms, for clients to enjoy their own space. However there are a few rooms which are larger and are for those who enjoy some company and wish to share.

Trained cooks and the rest of the catering team take great pride in providing home cooked nutritious and varied meals, using fresh produce and high quality ingredients. Vegetarian dishes and special dietary needs are always catered for, as are people's likes and dislikes.
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Care Provided by Castle Hill House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1588
  • Self-Funded Residential Dementia Care: £1400 – £1588
  • RESPITE Self-Funded Residential Care: £1400 – £1588
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1587

Room rate depends on individual care needs and room choice (Luxury rooms available)

These prices are only a guideline, please contact Castle Hill House to find out the exact price for your requirements.

Contact Castle Hill House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Castle Hill House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Careen Harris (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (2)
  • Single Rooms with Ensuite Wet Room (1)

Visiting

  • Visiting is welcome and anyone who would like to join in the daily activities is welcome.

Parking

  • Parking on site for visitors

Castle Hill House Reviews (62)

9.7

Castle Hill House has a Review Score of 9.7 (9.734) out of 10, based on 26 reviews in the last 2 years.
Over all time Castle Hill House has 62 reviews.

Overall Experience
  • 46
  • 15
  • 1
  • 0
  • 0
Date Published
  • 62
  • 6
  • 11
  • 26
  • 36
Reviewer Connection to Castle Hill House
  • 27
  • 11
  • 6
  • 3
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 62, showing 61-62
Review from Mary P (Daughter of Resident) published on 12 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good nursing care, every need is met. Good diet, lovely room, easy to talk to staff, all very caring and helpful. Open hours which are very convenient. Lots of activities for those who can participate, doctor visits regularly. Mum had a birthday cake made for her by the chef which was lovely. We
feel she is safe and in good hands.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Babs T (Wife of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely environment to be in, lovely place with kind, caring and considerate staff.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.734)

Overview of Review Score

The Review Score of 9.7 (9.734) out of 10 for Castle Hill House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.734 for Castle Hill House is calculated as follows: ( (233 Excellents x 5) + (68 Goods x 4) + (7 Satisfactorys x 3) ) ÷ 308 Ratings = 4.734
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Castle Hill House is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Dec 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (2)

Careen

Careen Harris

Job Title: Manager Joined: 2020

My name is Careen, I qualified as a nurse in 1985, back in the days when nurses wore large silver buckles and frilly hats. I’ve seen a lot of changes but one thing that never changes is my fascination with people and their stories; I have had the privilege of caring for someone whose job was to press the first new coins for the royal mint, the person who invented the TOG rating for duvets, a lady who travelled across the London Underground during the war with her handbag stuffed full of diamonds after the bank she worked for was bombed, I've even had occasion to sing ‘Happy 111th Birthday to you…’.


My days are as varied as the people that fill them, just one of many reasons why I love my job here at Castle Hill House.

Claire

Claire Cooper

Job Title: Deputy Manager Joined: 2014

I have worked at Castle Hill House for a total of ten years. I have enjoyed working alongside such a dedicated team, who strive to provide a person-centred approach to care for our wonderful residents.


Due to Claire's wonderful work ethic and care for our residents, she previously got through the Regional Care Finals of the National Care Awards!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Castle Hill House to verify any information. View our terms and conditions. Castle Hill House has an Enhanced Service - more info.