Care Homes Owned by A S H A Healthcare

issues raised by myself in last 12 months one in February 2025 and one in August 2025 for Sores on mum the staff knew NOTHING ABOUT despite care notes saying she had a full body wash each morning!
During the process of mum moving back to original care home following refurbishment, the staff, during her assessment, were not able to confirm whether or not she had had any falls in the last 12 months.
The manager at that time (no. 5) was not even aware of either of the 2 previous safeguarding issues that had been fully investigated.
Meetings taking place about my mum and that was not made aware of despite me having POA for her health and welfare. I would not put a relative in this home.

for help.
Everyone is working so hard to improve this home so keep up the excellent work and thankyou for making him welcome and to me for all your support
Thankyou.

days always keeping them busy .

that he is in a very well-run care home.

if I ever have a worry they explain, or if they are unsure they will contact the GP nothing is ever too much trouble for all staff, the receptionist, greets us daily with a smile and a warm welcome. I appreciate all they do for mum, I always say they are the most thoughtful people but sadly at times they are the most thought least of by many. I feel bad but due to the residents that live within the care home it's a battle to keep on top of cleaning, but my mum's room is always clean, and the cleaners are always around, anytime I have had an issue they have seen to it immediately. The rooms are dated but clean. I have never eaten there but it looks good, it's hard to cater for all tastes.

this about 6 months ago and spoke to someone to sort it out and then last month we got another letter chasing the same amount and saying that we hadn't paid again so we had to spend another couple of hours looking at bank statements to prove that all cheques had been cashed. The accounts clearly aren't being kept up to date.
Not all of the rooms have ensuite which would be better.

staff, and she is now slowly recovering. The management is always very pleasant and helpful.

came bursting through the door barking 'apron on now', even though she could see I had one on which was disgusting behaviour from her. Then on the day my dad died, just about to take his last breath this lady (who was a nurse there at the time) and the manager came through the door because we’d wipe my father's lips. They both came in barking 'you can’t do that, you are stopping us from doing our job'. It was one of those pink lollipop things with water on. How dare they do that as my dad is about to take his last breath. This care home has staff and management who have absolutely no decorum and disgusting behaviour.

is a diamond in care homes. Thank you.

has been excellent in all departments. All the staff are wonderful and Mum's care is exceptional. I have no doubt whatsoever that the manager has turned Ashfield into the best Nursing Home in the area. It deserves an 'Outstanding' review in their next CQC Inspection.

are lifting and hopefully get back to a more easier and normal time for everyone. Thank you all.