Forest Manor Nursing Home

Mansfield Road, Sutton-in-Ashfield NG17 4HG

Forest Manor is located just 5 minutes walk from the centre of Sutton-in-Ashfield and is easily accessible by public transport. The purpose built home is beautifully decorated to create a warm and homely environment for the residents, whilst providing the best care possible. The home welcomes relatives at anytime and they are encouraged to take part in all the activities that take place in the home.

Group: A S H A Healthcare

Person in charge: Janice McNeil (Home Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Specialist Care Categories: Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Epilepsy • Hearing Impairment • Huntington's Disease • Multiple Sclerosis • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 34

Shared Rooms: 3

Rooms with ensuite WC: 0

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Independent Living Training • Sheltered Housing • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Forest Manor Nursing Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Forest Manor Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews over all time. This Average Rating is also the rating value for Forest Manor Nursing Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 6 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.929 for Forest Manor Nursing Home is calculated as follows: ( (182 Excellents x 5) + (14 Goods x 4) ) ÷ 196 Ratings = 4.929

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Forest Manor Nursing Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 6 Reviews ÷ 8 Target = 0.750

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Forest Manor Nursing Home has a Review Score of 9.7 (9.679) from 17 Reviews


Average Ratings

  • Excellent
    16
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Forest Manor Nursing Home?

  • Extremely LIKELY
    17
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Forest Manor Nursing Home

  • Daughter of Resident/Service User
    7
  • Friend of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Daughter-in-law of Resident/Service User
    1
  • more

My brother has been a resident of Forest Manor for a number of years and is included as part of the family. We have a day out together every week which we enjoy, however, I have no reservations in leaving my brother in the warm, friendly and capable hands of all the staff employed. Thank you for the opportunity for me to express my thanks in this review, I cannot praise them enough.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Dad is settled at Forest Manor, the care is good, we have no concerns.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

I'm at peace knowing my mother-in-law is well looked after by all the staff.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My father in law received wonderful care whilst he was at Forest Manor, unfortunately, he has just passed away.
All staff are friendly, caring and compassionate. The home never has any unpleasant odours. I would like to take this opportunity to recommend Forest Manor to anyone wanting brilliant care in a nursing home.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The care that my mother is given is excellent, the staff in all departments are excellent. The care staff deliver wonderful care and take time to speak to families making us aware if any problems arise.

My mum remains well due to the nursing team reacting to any symptoms quickly.

My family all recommend Forest Manor to all friends that are looking for a nursing home.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

As my Dad has been seriously ill over the last few months and after returning from hospital, the staff at Forest Manor have been fantastic and supportive with Dad and family. The staff have made fantastic efforts to get Dad to eat and drink and have enabled Dad to get on the road to recovery.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Average Rating:   5 out of 5

Dad is well looked after at Forest Manor Nursing Home. Excellent choice of food and the Sunday roast is great. Dad has been a smoker for many years and he is able to still enjoy this as there is a smoking area which makes him happy.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Excellent facilities with friendly and caring staff who make the care home feel like one big happy family. The best care home of all, in my opinion.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother has always struggled with allowing anyone to help her with her personal care, but the carers at Forest Manor Nursing Home have managed it very well and my mum is very happy.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My grandmother is a resident at Forest Manor Nursing Home and when I visit there is always plenty of staff to attend to my grandmother.
My grandmother has been very ill this year but thanks to Forest Manor staff she was encouraged with drink and diet and no longer suffers from continuous water infections they pick up on things early.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

All the staff are friendly and helpful, my mum is well looked after, she especially enjoys the entertainment. What a wonderful nursing home.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My Mother came into Forest Manor, following a bad experience at another nursing home. I came to visit this nursing home manager and was immediately impressed and reassured my Mother would be looked after excellently well and this was to be the case. My Mother is very happy here (she is very hard to please!) she enjoys the company and her daily newspapers, delivered to her, and always having her hair done weekly.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I had to make a life-changing decision to choose a permanent home for my Mum. The decision was a heavy burden as Mum was unable to give me input. When I chose Forest Manor I felt it shone out particularly with the staff. The Manager and a nurse assessed Mum and they really impressed Mum. A weight was lifted. When Mum was eventually transferred the staff were outstanding in friendliness and very warm. They put Mum at ease immediately. This is not a job to us, it is a life changing moment and I cannot thank the staff enough for their genuine care. It is extremely well managed and Mom is settling in nicely. She said, "you have chosen well".

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My husband has been in Forest Manor for over a year and I can honestly say he is well looked after by all the staff. I am very happy with his care.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My friend was close to death I was very worried. Thanks to the love the staff gave him he is back to his "old ways" In biblical terms, it is a miracle.
Myself and his family will always be in your debt.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Rooms

Value for Money

Average Rating:   5 out of 5

The staff are excellent as I have stated in the questionnaire and are all a credit to Asha Healthcare even thou you find one or two that give that little extra.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Average Rating:   4.5 out of 5

During the six weeks my mother has been at Forest Manor I have found the care she has received to be excellent. Both staff and management have been friendly and caring. Nothing too much trouble for them. The home was recommended to us and will also be recommended by us to others.

How likely would you be to recommend Forest Manor Nursing Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Submit a Review for Forest Manor Nursing Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

April 2017

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Forest Manor Nursing Home