Compton Lodge, London, London
Compton Lodge, London, London
Compton Lodge, London, London

Compton Lodge is an Edwardian House with scenic surroundings, lovingly converted in a modern care environment that also supports independent living.

A personalised service conducted in a friendly and professional manner, Compton Lodge has regular residents' meetings in order to bring up any concerns, while carers also respect the perspective of visiting loved ones.

Assisted bathrooms help residents with a mobility issues, while the home has CCTV for added security, a garden lounge and its own hairdressing / chiropody rooms.

Group: C&C

Person in charge: Mary Walsh (Home Manager)

Local Authority / Social Services: London Borough of Camden Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 32

Rooms with ensuite WC: 32

Weekly Charges Guide: Personal Care Single from £1095 (These prices are only a guideline, please contact Compton Lodge to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Own Furniture if required • Smoking not permitted • Close to Local shops • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Compton Lodge: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.5 Compton Lodge has a Review Score of 7.5 (7.544)

The Review Score of 7.5 (maximum of 10) for Compton Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Compton Lodge in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4 for Compton Lodge is calculated as follows: ( (13 Excellents x 5) + (14 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 36 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.544 Points relating to the number of positive Reviews for Compton Lodge is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 6.8 positive Reviews (34 registered maximum number of service users ÷ 5). 2 Reviews ÷ 6.8 Target = 0.294

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    2
  • Good
    0
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Compton Lodge?

  • Extremely LIKELY
    2
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Compton Lodge

  • Daughter of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • Stepdaughter of Resident/Service User
    1

Our stepfather has been at Compton Lodge for a year and is settled and content. We chose this home out of 6 North London care homes visited, as it has a friendly and relaxed atmosphere, in a lovely building, which does not feel institutional. The Edwardian house retains its charm while meeting the needs of the elderly residents. There's a large, attractive garden and three nice lounges.

Our stepfather enjoys the weekly art and music classes, run by fantastic professionals. There are also church services, and a Friday social evening, run by friends of the home.

Compton Lodge has a stable senior management team, and low staff turnover, with little need for agency staff. Staff are committed and caring, and ready to talk to relatives and review care plans. Friends and family can visit at any time, and are made welcome. There is parking on the doorstep for several cars.

Compton Lodge was given a "good" rating at the last CQC assessment.

How likely would you be to recommend Compton Lodge? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This care home is exceptional. Of many it was the only one that did not feel institutional. It is in a beautiful Edwardian house with the feel of a country hotel. There is a garden for residents and my mother is in a comfortable decent sized room with ensuite facilities.

The home's management and carers are superb. There is a sense of continuity, low staff turnover and a family feel. My mother has been happy throughout her long stay - she had top quality care, is always well dressed and clean, and has been encouraged to take part in activities varying over time - art, gardening, computer, music, yoga, singing sessions with regular celebrations including BBQs, summer fairs, Christmas concerts and parties.

The management listen and respond. There are regular consultative meetings for relatives/friends and every opportunity to shape the running of the home and resident management. Relatives are very positive and in the last CQC assessment it was given a 'Good' rating.

How likely would you be to recommend Compton Lodge? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I only see one lunchtime. The food is not always served hot. There is no alternative to mushy peas. Activities are very sparse, only art and music, which are frequently cancelled. There is a marked lack of information to residents. Toilets are not always clean, rooms are not secure, but I realise why. The staff are pleasant and helpful.

How likely would you be to recommend Compton Lodge? Neither Unlikely or Likely

Average Rating: 

 2.9 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Very Poor

Management: Poor

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Satisfactory

Romoke Rabiu, Marketing & Communication Lead at Compton Lodge responded to this review on 27 Jul 2017:

Thank you for your review. We appreciate you bringing your concerns to our attention. We strive to provide the best possible care service to our residents. We will be sure to address these concerns with the Care Home Manager and improve in the areas you highlighted.

Kind Regards
Operations Manager

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