Compton Lodge

Now, some months after his gentle, peaceful death there, with our son and me constantly at his bedside, I reflect on why we are so grateful to the whole team at Compton Lodge. We knew we were investing in care and safety for our loved one. We all received so very much more.

Loneliness and memory loss had left my friend of sixty years isolated, depressed and extremely vulnerable. With no family of her own, a care home was the only option, although I had serious concerns that she - not always the easiest of people to deal with - would determine never to settle to such a life. However, the wonderful staff at Compton Lodge Care Home, and the great care they provide, very soon made a world of difference to her quality of life, so that she settled in quicker and better than I could ever have imagined. She has regained her old sense of humour and is enjoying life again, secure in the knowledge that she is well looked after, safe and content. She is enjoying the companionship, the excellent food, the art and exercise classes and has become tremendously fond of all of the staff who, she says, are "the best". I cannot recommend Compton Lodge and its wonderful, caring staff highly enough.

Compton Lodge is a real 'home' with carers that really care.

Compton Lodge provides a consistently secure home. There is structure to the day and the carers display eternal cheerfulness and are always available. The garden is a huge advantage for residents and during the pandemic the garden pod has been a genuinely welcoming place for visitors. Perhaps the food could be better but knowledge of other care homes is not available. Overall, our resident is particularly happy in this welcoming place.

My last 3 words - so much gratitude.

The staff are very caring and some will put in the extra effort to spend a little quality time with him, despite being very busy, each day. It has been tough during the pandemic and the residents have not been getting all the activities that they usually have, which keeps them stimulated. I hope that these can be resumed as soon as possible. In the meantime, the staff have been doing their best to keep everyone amused and well cared for. I can't thank them enough for their dedication.

Dad is very fortunate to live in such a friendly comfortable home.

My friend has been a resident at Compton Lodge for the last four years and throughout that time there has been a marked improvement in his physical and mental condition, no doubt a result of the good care he is receiving. Compton Lodge is homely and doesn't have an atmosphere of an institution with a lovely garden for residents to take advantage of. The staff are very friendly and communicative, I would recommend it to anyone.

Compton Lodge is a decent, solid care home. The staff are lovely and know the residents individually. It feels more like an actual 'home' than an institution, with rooms reflecting individual residents' tastes and possessions. The home has been under new management since spring/summer 2018 (new manager in place) and things are now improving as a result: management response to all questions/problems is prompt and helpful. There is a friendly atmosphere in the home and visits are welcomed at any time of day. Food (choices and delivery) could be improved and cleanliness also but overall very happy with the care.

Compton Lodge is an excellent Home, with very caring and committed staff, whose love and support has made a huge difference to the resident. The room (especially after the move), management, safety, medical care, information etc have all been of a high order. Mum complains about the food, but this could be a general loss of appetite and taste! The one area we feel could be modernised is with a more varied physical program (a small gym, even personal training, suitable yoga, Tai Chi, meditation, massage, physio and neuro-physio, more dance etc - all possible - and swimming sessions. With the nearby leisure centre, this should also be possible); hence to encourage a more active environment and community. There is a best selling book which has shown how activity and “well being” go hand in hand! The price of such a program should be offset by improvements in health and fitness!

We're twelve thousand miles away in NZ and find communication can be tricky, but when we do need to catch up with someone they are always happy to liaise with us. We are now making weekly phone calls to monitor the condition of our relative and find the staff happy to bring us up to date.

My sister and I find the care at Compton Lodge is exceptional.

Following our mother's recent stay in the hospital, they could not have been more helpful in putting the necessary care in place for her.

The carers are without exception a professional, caring, and kind team.

My only criticism is that there could be more pastimes arranged eg books on tape, classical music/cd sessions and targeted tv eg DVDs rather than the dire all day tv that is on in the main sitting room.

Lovely house and gardens - there's a fine manager and loyal staff who have been there some years.

Activities are limited but there is an excellent art club and a music afternoon. There are regular visits from choirs and other community groups, as well as parties marking important days in the calendar.

Our stepfather has been at Compton Lodge for a year and is settled and content. We chose this home out of 6 North London care homes visited, as it has a friendly and relaxed atmosphere, in a lovely building, which does not feel institutional. The Edwardian house retains its charm while meeting the needs of the elderly residents. There's a large, attractive garden and three nice lounges.

Our stepfather enjoys the weekly art and music classes, run by fantastic professionals. There are also church services, and a Friday social evening, run by friends of the home.

Compton Lodge has a stable senior management team, and low staff turnover, with little need for agency staff. Staff are committed and caring, and ready to talk to relatives and review care plans. Friends and family can visit at any time, and are made welcome. There is parking on the doorstep for several cars.

Compton Lodge was given a "good" rating at the last CQC assessment.

This care home is exceptional. Of many it was the only one that did not feel institutional. It is in a beautiful Edwardian house with the feel of a country hotel. There is a garden for residents and my mother is in a comfortable decent sized room with ensuite facilities.

The home's management and carers are superb. There is a sense of continuity, low staff turnover and a family feel. My mother has been happy throughout her long stay - she had top quality care, is always well dressed and clean, and has been encouraged to take part in activities varying over time - art, gardening, computer, music, yoga, singing sessions with regular celebrations including BBQs, summer fairs, Christmas concerts and parties.

The management listen and respond. There are regular consultative meetings for relatives/friends and every opportunity to shape the running of the home and resident management. Relatives are very positive and in the last CQC assessment it was given a 'Good' rating.

I only see one lunchtime. The food is not always served hot. There is no alternative to mushy peas. Activities are very sparse, only art and music, which are frequently cancelled. There is a marked lack of information to residents. Toilets are not always clean, rooms are not secure, but I realise why. The staff are pleasant and helpful.