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The Elms Residential Care Home

147 Barry Road, East Dulwich, London SE22 0JR
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The Elms Residential Care Home, London
The Elms Residential Care Home, London
The Elms Residential Care Home, London

The Elms Residential Care Home in East Dulwich provides a welcoming home for people who need care and support.

Trained, friendly staff give people personalised care in a supportive environment.

Residents can take part in a variety of activities and have their personal interests and hobbies taken into account.

Delicious, nutritious food is served and the care home can cater to specific dietary requirements.

Care Provided by The Elms Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,676From £1,676
Residential Dementia CareFrom £1,676From £1,676

Please contact our Business Support Team directly.

Contact The Elms Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Renold Manuel(Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2010
  • Number of floors: 2

Room Information

  • Single Rooms (25)
  • Single Rooms with ensuite Wet Room (10)

Visiting

  • The home has protected meal times, therefore they do ask if you can avoid visiting between 8:30am to 9am, 12:30pm to 1:30pm and 5pm to 6pm. Thank you.

Parking

  • Free parking in surrounding roads.

The Elms Residential Care Home Reviews (16)

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9.2

The Elms Residential Care Home has a Review Score of 9.2 (9.150) out of 10, based on 7 reviews in the last 2 years. Over all time The Elms Residential Care Home has 16 reviews.

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Showing 16 reviews matching selected criteria
Review from Angela W (Respite Resident) published on 25 June 2026 Submitted via Postal Card
Overall Experience

This care home proved to be a safe haven after a traumatic emergency admission to hospital with pneumonia. Six weeks bed bound left me doubly incontinent, very weak and no longer able to walk. A convalescent rehabilitation spell at The Elms was a godsend and the truly caring supportive staff have quelled my anxiety and enabled me to face returning to my own home in a fresh positive frame of mind, 'healed' body and spirit. Contact with full time residents has also been revelation on how we humans were meant to all help one another.

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Review from S C (Friend of Resident) published on 3 June 2025 Submitted via Website
Overall Experience

I have been visiting my friend at the Elms monthly for approximately 6 years and throughout this time have been extremely impressed with the caring, fun and friendly staff. My friend is especially positive about the delicious food which is served and feels safe and well cared for.

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Review from Sarah P (Friend of Resident) published on 20 May 2025 Submitted via Postal Card
Overall Experience

I have visited my friend who lives at The Elms every week for the last two years. In that time he has received excellent care provided by a consistent staff team. The residents are cared for by familiar friendly faces, who take the time to understand their preferences. The staff take my friend's wellbeing seriously. My friend is very happy with the care he receives. And there is no pressure to join any faith-based activities. It smells fine too.

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Review from J D (Daughter of Resident) published on 1 May 2025 Submitted via Postal Card
Overall Experience

Staff greet & welcome with a smile, they can/did direct me to find my mother. I was told how she's doing and was informed of a couple of adjustments needed to ensure the space in her room does not create trip hazards. Staff are understanding that its taking time for her to settle in (has been resident for 5 months now).

Reply from Georgia Raymond, Business Support Manager at The Elms Residential Care Home

Thank you for your thoughtful feedback. We're glad to hear that you felt welcomed by our team and that we could assist you in finding your mother and updating you on her well-being. It's important to us that both residents and their families feel informed and supported, and we're committed to...  

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Review from B A (Friend of Resident) published on 28 April 2025 Submitted via Postal Card
Overall Experience

When I visit The Elms I am struck by how many staff are around and how well they interact with the residents. They are patient, kind and accommodating taking account of each individual's needs rather than following a regimented routine. I also really appreciate staff's friendliness to visitors.

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Review from K G (Regular Volunteer) published on 15 October 2024 Submitted via Website
Overall Experience

We make regular visits to The Elms with a group of students to spend time with residents in their communal space; chatting, delivering a quiz, music etc. The staff at The Elms are always welcoming and helpful. The residents, we visit, are engaged and often tell us how well they are cared for at The Elms.

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Review from G E (Son of Resident) published on 9 September 2024 Submitted via Postal Card
Overall Experience

Excellent care for my mother who suffers from dementia and is bed-ridden. The care staff are very committed and caring. They go beyond to care for her and are always helpful and supportive.

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Review from Ann L (Regular Volunteer) published on 1 May 2024 Submitted via Postal Card
Overall Experience

I have visiting The Elms for some years to lead the Wednesday afternoon Christian service. The transition to becoming part of Mission Care has been interesting to observe. I would commend all involved, both staff and residents for navigating that challenging process of integrating on influx of new residents successfully. From a weekly observation, The Elms is a settled community with a much wider programme of activities than before. Even though our Wednesday service suffers from such competition, it is great to see such activities! Several of the staff go out of their way to plan specific events, knowing the capabilities of the residents. The staff are also welcoming to me and my dogs!

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Review from Anthony K (Friend of Resident) published on 9 April 2024 Submitted via Postal Card
Overall Experience

I have always found all members of the team at The Elms Residential Care Home to be caring, friendly and supportive. The Elms always feels a cheerful place to visit and there is always a good programme of events and activities for residents.

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Review from Philippa S (Daughter of Resident) published on 18 March 2024 Submitted via Postal Card
Overall Experience

The Elms are tireless with the standard of care that is given, all the staff are exceptional, motivated, kind and a joy to be around, the home feels so homely and a super place to be, everyone is brought together and nothing is too difficult. I am allowed to pop in as and when I can, they could not be more perfect.

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Review from Annika M (Sister of Resident) published on 14 March 2024 Submitted via Website
Overall Experience

All the staff we have met have been kind and helpful, it is so reassuring to know that my brother is being cared for in an environment where he feels comfortable and at home and that he is in good hands we have had no negative experiences at The Elms.

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Review from Seth S (Grandson of Resident) published on 5 March 2024 Submitted via Website
Overall Experience

Exceptional care home! Staff are compassionate, facilities are impeccable, and residents are treated like family. Highly recommend this place! I can't express enough gratitude for the exceptional care they provide. From the moment we walked in, the warm and welcoming atmosphere put us at ease. The staff's dedication is truly commendable; they treat residents with dignity, respect, and genuine compassion.

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Review from Roan S (Grandson of Resident) published on 5 March 2024 Submitted via Website
Overall Experience
Lovely staff, most caring and lovely people. The hospitality was amazing.
The food quality is good and it tastes nice.
Nice and clean environment with it being made homely.

The staff are always greeting at the door with smiles.

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Review from A S (Daughter of Resident) published on 23 February 2024 Submitted via Postal Card
Overall Experience

My mother is well cared for and seems content, she is given a mixture of homecooked and processed prepared food. The staff seem to be caring and in good humour.

Reply from Georgia Raymond, Business Support Manager at The Elms Residential Care Home

Thank you for your review. Mission Care provides freshly prepared homemade meals daily. Our Catering Manager has also clarified that any residents on a puree diet are equally served the same freshly prepared meals. We hope this gives reassurance that all our meals are fresh and not processed.

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Review from R S (Friend of Resident) published on 22 February 2024 Submitted via Postal Card
Overall Experience

The Elms underwent a transition in 2023 when it was taken over by Mission Care. Prior to that one manager had to go and a new one left very suddenly. Also a new care group entered from another care home. Things seem to have settled and residents seem settled and well cared for. I am a former trustee and local priest and now visit a church member with advanced dementia. He is on end-of-life care and is cared for excellently.

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Review from H N (Daughter of Resident) published on 15 February 2024 Submitted via Website
Overall Experience

The staff at the Elms are extremely caring and kind. They know my mother well and go to great lengths to support her effectively. Her room is comfortable, the food is excellent and she enjoys all the activities offered. Visitors are always welcomed and as a family we have great peace of mind knowing that our mother is so settled.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for The Elms Residential Care Home.

Accreditations

There are no accreditations posted yet for The Elms Residential Care Home.

Meet the Team (1)

Feba Thomas
Feba ThomasJob Title:Home ManagerJoined: 2022

Feba joined Mission Care in March 2022 and has since worked in a variety of clinical roles across our homes. Her extensive clinical knowledge, compassionate approach, and dedication to providing outstanding care have made a lasting impact on both residents and colleagues. In recognition of her commitment and leadership, she was recently promoted to Home Manager at The Elms.

Frequently Asked Questions about The Elms Residential Care Home

What types of Care is The Elms Residential Care Home registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Elms Residential Care Home have?

There are 25 Single Rooms.

What are the Facilities & Services at The Elms Residential Care Home?

Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is The Elms Residential Care Home to the centre of London?

4.9 mile(s) as the crow flies, distance by road may be significantly further.

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