





The Swallows care home is situated in Catford, London
Trained staff encourage people to be as independent as possible whilst following their individual care and support plans.
Health care support is made available to people when their needs changed. They have plans in place so prompt actions are taken to respond to an emergency.
Staff and residents develop mutually respectful relationships.
Staff understand residents' needs and are kind and caring towards them.
Residents have their nutritional needs met by the care home.
Care Provided by The Swallows
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 33 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Gardens
- Television point in own room
Funding & Fees
Contact The Swallows to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Swallows Care Home Ltd
- Private Owned
Person in charge
- Sharon South-Gould(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (33)
- Single Rooms with ensuite Wet Room (21)
The Swallows Reviews (25)
The Swallows has a Review Score of 9.4 (9.403) out of 10, based on 8 reviews in the last 2 years.
Over all time The Swallows has 25 reviews.
My mum is a resident in The Swallows care home. She is well cared for. The staff are exceptional, always kind and caring. I am truly grateful to them.
Thank you for your review - I will pass your kind words onto the staff, as they do go above and beyond to ensure the residents are well cared for.
My mum has been a resident for over 5-years in The Swallows, and she really likes the staff and the things laid on for the residents to enjoy. The visiting has just restarted at the home under Covid conditions, and they take great pride in keeping the residents safe.
Thank you for your review, and we are so pleased to read that your mum is happy here at The Swallows. It has been wonderful to open up the home again for the relatives to see their loved ones, even under the strict Covid restrictions. We thank you for your ongoing support for the staff in what has been a very difficult year.
I cannot fault the care that my mum receives from The Swallows, the staff have so much empathy towards my mum and genuinely care and understand her needs as she has Alzheimer's.
My mum is a tough nut to crack but she is finally settling and enjoying living at The Swallows. Mum is eating and has put on a little weight, which to us as a family welcome the new look for Mum. Every Tuesday the residents have a pamper day, hair done and nails polished.
The staff put on a lot of activities for the residents to take part in if they want to. My mum seems to like joining in with them all. Her favourite is the pamper session and the music and dancing afternoons.
Mum's bedroom is spotlessly clean, and homely, so is the whole of The Swallows
All bright and welcoming.
The weekly menus look really nice.
I can't thank the staff enough for taking care of and loving my mum like they do.
Thank you so much for this heartfelt review - we do try to keep the residents occupied and both our activities organiser and 'pampering' lady love ensuring the residents are mentally stimulated, entertained and treated to a little beautifying! We are glad that your mum is happy and thriving here.
When we came across The Swallows Care Home we absolutely knew we had found exactly what we were looking for. The accommodation, activities, facilities and general ambience were first-class but it was the staff members who stood out like a beacon on a very dark day.
My sister has been resident at The Swallows Care Home for 15 months during probably the toughest time in care home history due to the Coronavirus pandemic. The amazing team of staff at every level have strived for the last year to do everything possible and more to protect and care for our loved ones. The activities have been a tremendous boost. In short, The Swallows Care Home is in my opinion much more than we could have hoped for. In the words of the song “simply the best”.
Thank you very much for your kind words. It does give all our staff a tremendous boost to receive positive affirmation of their efforts.
I have always found the carers in this home to be very understanding of my aunt's dementia needs. We are kept informed of her health and wellbeing. They take care of all my aunt's personal needs. The home is clean and bright. All the staff have a good report with my aunt, and she responds well to them. The admin team are also very responsive.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 April 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Swallows.
There are no upcoming events for The Swallows.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Swallows.
Accreditations
There are no accreditations posted yet for The Swallows.
Meet the Team (0)
There are no Team Members posted yet.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Swallows to verify any information. View our terms and conditions. The Swallows has an Enhanced Service -more info.