Alexander House provides a needs-focused, caring and respectful service. The well-established residential care home is located in a desirable and upmarket residential area within walking distance of Richmond Park, the East Sheen shopping centre and other amenities.
The home emphasises the traditional values of compassion, care and dignity whilst celebrating life to the fullest. The experienced team goes above and beyond to assist in any way they can to ensure residents'...
Alexander House provides a needs-focused, caring and respectful service. The well-established residential care home is located in a desirable and upmarket residential area within walking distance of Richmond Park, the East Sheen shopping centre and other amenities.
The home emphasises the traditional values of compassion, care and dignity whilst celebrating life to the fullest. The experienced team goes above and beyond to assist in any way they can to ensure residents' needs and requirements are met.
In addition, Alexander House is currently expanding into Home Care services to better meet the growing demand for comprehensive and personalized health support.
Contact Alexander House to confirm what's included and get a personalised quote:
The above is standard rate which may varies subject to the dependency level.
Alexander House has a Review Score of 9.2 (9.160) out of 10, based on 3 reviews in the last 2 years.
Over all time Alexander House has 22 reviews.
Lovely staff always very helpful with my grandad's needs. Always very tidy when we visit and are very nice offering drink or snack. I feel my grandad is taken care of and happy.
Lovely staff always very helpful with my grandad's needs. Always very tidy when we visit and are very nice offering drink or snack. I feel my grandad is taken care of and happy.
Staff excellent and friendly.
Staff excellent and friendly.
Very good care home. Really pleased with how they look after my Dad.
Very good care home. Really pleased with how they look after my Dad.
It was a very welcoming care home with highly motivated and dedicated staff.
It was a very welcoming care home with highly motivated and dedicated staff.
Alexander House employs carers of the highest calibre. They are patient, kind, and effective. They cared for my Mother night and day with integrity, intelligence, and imagination. I would highly recommend this small, personal care home in the centre of East Sheen.
Alexander House employs carers of the highest calibre. They are patient, kind, and effective. They cared for my Mother night and day with integrity, intelligence, and imagination. I would highly recommend this small, personal care home in the centre of East Sheen.
My father has been here now for over two years, and I am very happy with the way he has been looked...
My father has been here now for over two years, and I am very happy with the way he has been looked after.
Our visits are always nice.
Our visits are always nice.
Excellent care home and staff. My wishes were taken into consideration always. My mother died peacefully at the home which is exactly what I wanted.
Excellent care home and staff. My wishes were taken into consideration always. My mother died peacefully at the home which is exactly what I wanted.
My dear friend has been a resident at Alexander House for a long time and has been beautifully taken care of ever since she moved in there. Whenever I have visited her, I have been impressed by the loving care and attention given to her at all times; the staff don't just do what is necessary, they...
Because I live quite a long way from the home, and cannot visit my friend as often as I would like to, I am always very grateful that I am kept up to date on her progress. I would like to thank everyone so much for their continued care and attention. Well done!
When we visit my mum we would like to sit in a room with just her rather than with all the other people.
When we visit my mum we would like to sit in a room with just her rather than with all the other people.
I'm very happy everyone here is excellent.
I'm very happy everyone here is excellent.
I am always impressed by the friendliness and professionalism of the staff, and the cleanliness of the care home.
I am always impressed by the friendliness and professionalism of the staff, and the cleanliness of the care home.
I would have no hesitation in recommending Alexander House to any friends or family...
The needs for each individual are taken care of with respect, dignity and compassion.
Alexander Care Home has provided exceptional care and service for my grandma. The staff's compassion, attentiveness, and dedication have made a significant difference in her life. The welcoming environment, personalized care, effective communication, and attention to nutrition have all contributed...
Alexander Care Home has provided exceptional care and service for my grandma. The staff's compassion, attentiveness, and dedication have made a significant difference in her life. The welcoming environment, personalized care, effective communication, and attention to nutrition have all contributed to a positive and fulfilling experience for her and our family. I highly recommend this care home to anyone seeking compassionate and reliable care for their loved ones.
Thank you very much for your feedback, it encourages all the staff at Alexander House to maintain the consistency for the care provision of those who selected us to do. Your feedback is vital and a keystone in improving the care services at Alexander House Care Home.
I have found Alexander House to be an excellent care home and provider of services for my friend. She is happy and very well cared for. Wonderful staff, attention to clients and devoted and respectful care, I can't thank them enough.
I have found Alexander House to be an excellent care home and provider of services for my friend. She is happy and very well cared for. Wonderful staff, attention to clients and devoted and respectful care, I can't thank them enough.
An excellent care home with love and attention provided at all times for my mother.
An excellent care home with love and attention provided at all times for my mother.
Thank you for your honest opinion of our services. We do consider and take actions to improve our services according to the feedback provided by all residents, visitors and any public members. You can have all the confidence in our team at Alexander House Care Home that we will not leave any stone...
Thank you for your honest opinion of our services. We do consider and take actions to improve our services according to the feedback provided by all residents, visitors and any public members. You can have all the confidence in our team at Alexander House Care Home that we will not leave any stone unturned to ensure that your loved ones receives the best care to maintain their quality of life according to their choices and preferences. We believe in caring with our service users, not only caring for them.
I cannot speak highly enough of the staff at Alexander House. The care and love that they showed to my dear Dad in the 2 and a half years he was there was outstanding. Thank you from the bottom of my heart for always making him smile.
I cannot speak highly enough of the staff at Alexander House. The care and love that they showed to my dear Dad in the 2 and a half years he was there was outstanding. Thank you from the bottom of my heart for always making him smile.
My father is well looked after by the whole team at Alexander House. The managers are also always available to discuss any needs regarding my father's care. The care home has different events for the residents to enjoy. My father speaks highly of the team. Thank you to all the staff for a fantastic...
My father is well looked after by the whole team at Alexander House. The managers are also always available to discuss any needs regarding my father's care. The care home has different events for the residents to enjoy. My father speaks highly of the team. Thank you to all the staff for a fantastic job!
My mym has settled in well. The staff are very caring. The home feels like a real home, and the ethos of staff visiting the resident's home to do their work rather than regarding it as their place of work helps achieve this. A warm and welcoming place that carers well.
My mym has settled in well. The staff are very caring. The home feels like a real home, and the ethos of staff visiting the resident's home to do their work rather than regarding it as their place of work helps achieve this. A warm and welcoming place that carers well.
My father has been in Alexander Care Home since April 2022, initially, he entered the home on respite but we were so happy with the care he was receiving that we decided it was in his best interest to remain at Alexander House. All the staff are so caring and attentive to my father's needs. It was...
My father has been in Alexander Care Home since April 2022, initially, he entered the home on respite but we were so happy with the care he was receiving that we decided it was in his best interest to remain at Alexander House. All the staff are so caring and attentive to my father's needs. It was a very hard decision for my father to go into a home and they have been so helpful with the process to make it easier for us. The staff treat my father with respect and dignity and I couldn’t be happier with the care. They give lots of feedback and have regular contact with us. The care home is homely, clean, and in a lovely location. The garden is big, beautiful and relaxing. All my father's medical needs are cared for and activities. The manager and his team are amazing! I know my father is cared for and they genuinely love the residents. Thank you!
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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Dr Rao Ali is a qualified medical doctor (MD since 2003), specialised in Dermatology (2007). Dr Ali has 16 years extensive experience in medicine,...
Dr Rao Ali is a qualified medical doctor (MD since 2003), specialised in Dermatology (2007). Dr Ali has 16 years extensive experience in medicine, working in different settings abroad and in the UK, including hospitals, GP surgery and care sector, and also worked in different international charities through World Health Organisation (WHO).
Dr Ali opted out from National Health Services and joined in Health and Social Care in 2014 as he served his father as his carer. Dr Ali believes the time when he provided care for his father enlightened the importance of care for vulnerable in Health and Social Care. His background in medicine is a very effective channel in understanding the health and medical conditions of vulnerable, and provision of care when it is needed the most.
Dr Ali started in Health and Social Care as a carer, despite being a qualified doctor to have in depth knowledge of care in care homes. Dr Ali has gained intensive experiences through working in health and social care in different positions, including Clinical Lead to Quality Assurance Manager and as a Registered Manager. Dr Ali has completed his profession qualification of NVQ Level 5 Diploma and ILM NVQ Level 7 Diploma in Strategic Management and Leadership in Health and Social Care.
Dr Ali is a strong believer of team work, and empowering staff and maintaining the transparency at all stages of care provision as a manager. Dr Ali has up-to-date knowledge and profound base of understanding of laws and regulations practiced in UK and abroad. Dr Ali joined in Alexander House in October 2021 as Registered Home Manager, Dr Ali believes that caring with the service user at Alexander House is imperative for their well-beings.
Dr Ali strongly believe we are not caring for the residents but we are caring with them.
Giorgiana’s journey at Alexander House Care Home is an example for all those who are working in the Health and Social Care sector. It is easy to...
Giorgiana’s journey at Alexander House Care Home is an example for all those who are working in the Health and Social Care sector. It is easy to achieve and progress when you are on the same track in the same field but if someone goes the extra mile despite all the barriers in the way and reaches the peak that is called achievement. Giorgiana is one of them who crossed all the barriers, gained knowledge, proved to be compassionate, dedicated and always showed the willingness to progress and learn.
Giorgiana joined our Alexander House Care Home in 2021 as a trainee housekeeper. She was struggling at the beginning with language barriers as she only knew basic English and was not aware of the system at all. Giorgiana’s eagerness and commitment to progress, let her to become not only a competent housekeeper but a head of housekeeping within 6 months.
She spent extra time learning English and the system voluntarily attended training internally and contributed immensely to gaining a good rating for IPC in CQC inspection. It was the early days when the pandemic Covid-19 was subsiding and infection control was a hot topic all over the world, especially in the health and social care sector. Her dedication to controlling infection at Alexander House Care Home prevented all the service users and the home from being infection-free. Giorgiana also trained the newly recruited housekeeping staff and embedded the legacy of cleanliness and an infection-free environment at Alexander House Care Home.
Giorgiana’s compassion and commitment to the care of our service users, enlightened the management about her hidden abilities and potential to be an excellent care staff. Giorgiana started her career in care just 8 months after working as a housekeeper and left no stone unturned to prove that she could be a good carer. She committed herself to learning, sharing, and developing the skills laboriously. She was nominated on serval occasions as ‘The Champion of the Month’ by all staff, next of kin and the management.
Giorgiana flourished, progressed and equipped herself with all the knowledge and skills to be an exemplary team member in care. The management at Alexander House Care Home has no hesitation to say imperiously that if the care sector has a staff like Giorgiana, the services will never fall in the provision of care.
Nowadays, Giorgiana is working as a team leader and completed the course of leadership and management from South Thames College supported by SouthWest London NHS. Giorgiana is in the process of completing her NVQ 2 in Health and Social Care. Giorgiana’s short journey with long-standing barriers from Trainee housekeeper to team leader at Alexander House Care Home is compatible with any efforts made to achieve the goal in someone’s life.
It is a great honour that Giorgiana was selected as Best Carer in 2023 by the National Care Association. I am confident that her story and contributions to the field of care will resonate with the values and mission of all care workers.
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
There are 14 Single Rooms and 1 Couples/Companion Room.
Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
5.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Alexander House to verify any information. View our terms and conditions. Alexander House has an Enhanced Service -what an Enhanced Service includes.