I've seen care staff go above and beyond the normal call of duty to provide outstanding careS J(Daughter of Resident/Service User)

The home was full of life and energy, the staff were all friendly and greeted us with smilesDarren A(Son-in-law of Resident/Service User)

the events are fun and age/ ability-appropriate, there's a beautiful garden with roses and fruitCarla F(Daughter of Resident/Service User)

I've seen care staff go above and beyond the normal call of duty to provide outstanding careS J(Daughter of Resident/Service User)

The home was full of life and energy, the staff were all friendly and greeted us with smilesDarren A(Son-in-law of Resident/Service User)

the events are fun and age/ ability-appropriate, there's a beautiful garden with roses and fruitCarla F(Daughter of Resident/Service User)

Cloyda Care Home is a family-run residential and dementia care home located in New Malden, Surrey, providing compassionate, person-centred care for up to 33 older people in a warm and welcoming environment.
The home offers both long-term residential care and specialist dementia care, with support tailored to each resident's individual needs, preferences and routines. A dedicated and experienced care team is available around the clock, helping residents maintain their independence, dignity...
Cloyda Care Home is a family-run residential and dementia care home located in New Malden, Surrey, providing compassionate, person-centred care for up to 33 older people in a warm and welcoming environment.
The home offers both long-term residential care and specialist dementia care, with support tailored to each resident's individual needs, preferences and routines. A dedicated and experienced care team is available around the clock, helping residents maintain their independence, dignity and quality of life while providing reassurance to families.
Residents enjoy comfortable bedrooms, bright communal lounges and dining areas designed to encourage social interaction and relaxation. The home also benefits from a large outdoor garden space where residents can go on walks and enjoy the fresh air.
A varied programme of activities is organised to promote physical, mental and emotional wellbeing, including music, exercise classes, arts and crafts, games and celebrations. The wide variety of activities are tailored to residents' interests and abilities, ensuring everyone has the opportunity to remain active and involved.
Freshly prepared meals are served daily, with menus designed to cater for individual tastes, dietary requirements and nutritional needs.
Cloyda Care Home aims to create a homely atmosphere where residents feel relaxed, safe and supported, while families have confidence that their loved ones are receiving high-quality care in a friendly and caring setting.
Care Provided by Cloyda Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Cloyda Care Home to confirm what's included and get a personalised quote:
Dependent on care needs. Includes fully furnished room, personal care, all meals and snacks, activities. Excludes chiropody and hair dressing.
The price(s) shown are provided by the care home. Contact Cloyda Care Home for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Cloyda Ltd
- Private Owned
Person in charge
- Louise Sutton (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Number of floors: 2
Room Information
- Single Rooms (35)
Visiting
- Call for an appointment to look around.
Parking
- Lots of free parking on site.
Cloyda Care Home Reviews (21)
Cloyda Care Home has a Review Score of 9.8 (9.837) out of 10, based on 21 reviews in the last 2 years.
Over all time Cloyda Care Home has 21 reviews.
My mum's care at Cloyda has been exceptional, a difficult decision for us for mum to go into a home but we have been so fortunate to have chosen Cloyda. It's a lovely, caring home with staff that really care about their residents. She is happy and settled well over the last year. It's a real homely...
My mum's care at Cloyda has been exceptional, a difficult decision for us for mum to go into a home but we have been so fortunate to have chosen Cloyda. It's a lovely, caring home with staff that really care about their residents. She is happy and settled well over the last year. It's a real homely atmosphere for all residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 January 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Cloyda Care Home.
There are no upcoming events for Cloyda Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Cloyda Care Home.
Accreditations
There are no accreditations posted yet for Cloyda Care Home.
Meet the Team (6)

Registered care home manager.

Registered deputy manager

Registered activities coordinator

Register head cook.

Registered senior carer.

Registered carer.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cloyda Care Home to verify any information. View our terms and conditions. Cloyda Care Home has an Enhanced Service -what an Enhanced Service includes.