Devonshire Dementia Care Home

It became apparent that because of advancing dementia our elderly mother could no longer remain living alone at home safely despite the attendance of daily carers and the decision was made reluctantly and with a degree of trepidation to transfer her to a care home.
We were extremely fortunate to be able to locate the Devonshire Dementia Care Home where a room became available and where all of our mother's children and their families would be able to visit her regularly.
Because the Devonshire was able to offer specialised care she was moved to an environment in which all of her requirements could be met without distraction by dedicated dementia care staff who would prove to be sympathetic and without exception genuinely very caring.
Our mother's room was redecorated beforehand and personalised by hanging some of her own paintings and family photographs on the walls.
When she was moved she immediately became accustomed to her new surroundings and encouraged by the staff felt very much at home despite being unaware that she was now living in a care home.
Her quality of life was much enriched by humour, stimulating activities and encouragement until her death seven months later.

My mother has been in the home for a number of years. We always find the staff kind and considerate. The home keeps us informed of my mother's condition.
She enjoys the daily minibus outings to local parks.

The moment we walked through the front door, we could feel the friendly atmosphere.
The staff are all so very friendly and caring, I have not yet come across one member of staff that is unapproachable. It doesn't matter what time of day you visit, they are always very welcoming. No complaints about laundry or food. My mother has been there for a year now and I am very pleased with her care. Lots of communication and the rooms are kept up to standard.

My mother has been in this care home for 3 years (after being in 3 different ones). From day one the staff have been amazing and with the wrap around care and hour by hour care (which I had never heard of) she has been looked after with the most caring staff I have ever met. I get regular monthly updates and yearly reviews. We have quarterly advocates meetings where other relatives can meet and speakers are often arranged. My mother has twice daily outings in their very own bus which she loves! They have a little pub area which is open daily from 4 pm to 5 pm for residents and visitors and are always thinking of new ideas to make life more comfortable and homely for the residents. They have annual BBQs and Xmas parties and other events too. I can call or visit at any time day or night and nothing is ever too much trouble. The staff are always understanding and really have the time to care for my mothers needs and I feel relaxed knowing she is so well looked after.

As soon as my mother arrived at Devonshire, it was clear we had chosen very well. The facilities are very good and the staff are wonderful.
Each time I visited, I witnessed extraordinary care, the interaction between staff and residents gave me a satisfaction that my mother was being really well looked after.
The entertainment trips (to the park, art galleries etc) gave my mother quality of life which made our entire family very happy.
The Xmas party was fantastic with everyone involved. Wonderful.

The Devonshire Care Home is a very friendly, welcoming and happy place. There is a real family atmosphere. The staff are very dedicated, experienced and committed to giving the right care to their residents. When you phone them the phone is always answered quite quickly. The staff are conscientious, efficient and have good communication. They are also very approachable.

My Mum had asked to stay in her own home and it was difficult for the family when this was no longer possible. It took a while for us to decide that Mum would benefit from specialist dementia care.
I researched online and found the Devonshire. The initial visit convinced us that the Devonshire was going to be able to provide the kind of care Mum needed. Mum lived in the home for seven months until her death in December. During that time the family spent many hours at the home and were continually impressed by the standard of care and the ethos of the home.
Everyone working at the Devonshire has training about dementia and this provides a safe and stimulating environment for the residents. Mum settled in quickly and was able to go out most weekdays on 'fresh air drives' to places she had loved all her life.
The staff are endlessly kind and there is humour and fun that I would not have expected. I have no reservations about recommending this home.

Very clean and friendly. The staff are really nice. When visiting I feel very relaxed and am always offered refreshments when visiting mum.
She is always clean and very happy.

The Devonshire Care Home has provided my mum with an environment that is familiar, comfortable and where all her needs are met and encouraged to be as active as she chooses to be. The staff are truly amazing. They are well informed regarding all aspects of Dementia care. Thoroughly professional at all times, the staff are positive and always find time to be involved one to one with each resident, listening to stories from the past, sharing a laugh and a joke, holding a hand or giving a reassuring hug. I can recommend The Devonshire Care Home without hesitation.

First, visit to the home I was made to feel very welcome and taken to my aunt. Offered a drink and spent one and a half hours with my aunt in the lounge area. Lots of staff visible and available for residents. Staff happy to answer any questions I had.