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- Devonshire Dementia Care Home & Day Centre







The Devonshire Care Home is a specialist dementia care home and day centre with over 36 years of experience, with outstanding CQC ratings.
The home has been successful in breakdown placements from other homes where needs could not be met. Small adjustments in care make a huge difference.
The unique care model supports the exceptional staff to weave thoughtful and subtle interventions and therapies into the daily life of residents and...
Care Provided by Devonshire Dementia Care Home & Day Centre
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please call for more information
The price(s) shown are provided by the care home. Contact Devonshire Dementia Care Home & Day Centre for full pricing details and T&Cs.
Contact Devonshire Dementia Care Home & Day Centre to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- A Mangalji
- Private Owned
Person in charge
- Smithmon Sasi (Care Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2018
- Number of floors: 3
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
Visiting
- Flexible, encourage visits to take in the ambiance.
Parking
- Parking in front of building
Devonshire Dementia Care Home & Day Centre Reviews (38)
Devonshire Dementia Care Home & Day Centre has a Review Score of 9.6 (9.614) out of 10, based on 12 reviews in the last 2 years.
Over all time Devonshire Dementia Care Home & Day Centre has 38 reviews.
Excellent, genuinely caring, lovely staff. Dad tells me regularly how friendly everyone is and that they look after him very well. The day centre is fantastic, keeping dad mentally stimulated, which has been scientifically proven to help slow progression. I am convinced dad's ability to keep mobile and talking, is due to the friendly sociable atmosphere and daily activities he does at the day centre. The decor in the home is a little dated, but I'd much rather money was spent on the fantastic staff, food and facilities. The Devonshire feels homely, warm and safe. Dad is the happiest I've ever known him and very well looked after, which is all that I could want for him in his twilight years. Thank you all for doing a smashing job.
Thank you so much for your beautiful words. It means the world to us to know that Dad feels happy, safe and truly cared for. Your recognition of our team and the day centre touches us deeply. Seeing him thrive is the greatest reward. Thank you for trusting us and for sharing such a heartfelt review.
It's not easy to give a full detailed view of Devonshire Care Home in this space. I had visited quite a number prior to my first visit. What impressed me was the apparent standard of care and tolerance of staff. I should say I ave experienced the opposite and unfortunately removed my wife within three days from one so called care home. Fortunatley my impression was correct. I have learnt in time that Dementia is a degrading disease and affects the sufferer in many different ways. Some can be aggressive others loose physical as well as mental capacity and all seem to change character. I visit my wife most days when possible and the staff are nothing short of excellent. I have not even once witnessed a carer being impatient or inappropriate or unkind. Thus us what makes Devonshire special. I am 83 and have been married for 59 years and her condition was such that I realised my own health was being affected and I was unable to give her the care she needed. Thank god for Devonshire and my wife is happy there, notwithstanding of course we would both prefer to be together. Thank you to Devonshire staff.
Thank you for your kind words and for providing such a detailed and thoughtful review. We are pleased to read that you have had an excellent experience with us. As always, the Devonshire are here to support you.
I would highly recommend Devonshire to any one looking for dementia care, their knowledge of dementia shows in the care and activities they provide.
We are so pleased to read your kind words. It is an absolute pleasure caring for your Mother and we love having her. We are always here to support you and your loved one.
I have every respect for them doing what is a very difficult job. As a family we believe it provides the best care for my husband.
Thank you for your lovely review. It is so pleasing to read all your positive comments. Learning that you & your family feel we provide the best care for your loved one fills us with tremendous joy.
Thank you everyone at The Devonshire
On behalf of everyone, we thank you for taking the time to write such a lovely review!
With warmest thanks and appreciation,
Thank you for spending the time to write such a lovely review!
Firstly, I found the Devonshire and spoke to the day care manager who was absolutely lovely and made me feel very welcome over the phone. I then visited With my son, when we went to see the Devonshire we both liked it immensely the staff were welcoming and friendly.
It seemed very organised and they said that they could help my husband who has brain damage to become more independent.
Well, my goodness they were right. Since he has been there, he is now started to feed himself. He is far more alert. His progress is absolutely phenomenal every time he's picked up. They say good morning to him and when they drop him home they say good night we hope you've had a good day. My husband is also speaking more because they put the time and effort into helping him. I cannot find fault in this home at all.
On behalf of everyone, we thank you for taking the time to write such a lovely review!
Welcome and always felt part of loving environment. Sadly dad passed in March and whilst I miss him terribly I feel comforted knowing the last 2 and a half years of his life couldn't have been better.
Thank you for your really kind words and such a lovely review!
All these activities are put into a monthly newsletter along with photos.
My mum is spoken to with kindness and respect as are the other residents. I am always touched how softly spoken the carers are and their compassion towards my mum.
It really makes a difference to know that my mum is safe and happy and well looked after. Her huge smile to the carers says it all.
What a lovely review! Thank you for taking the time to provide such wonderful feedback.
Every Wednesday a minor miracle takes place, a random group of sufferers from dementia meet for a coffee morning and singsong. My husband can't sing a note in tune - no matter. The staff are wonderful. They are welcoming and treat everyone as a friend. They know what everyone's favourite song is and there is music. Gradually smiles appear, sometimes laughter. Staff dance with visitors, who regain some of their old self. Thank you Devonshire for giving my 95-year-old husband with Alzheimer's a weekly 2 hours of happiness.
Such kind words! Thank you for taking the time to provide this amazing feedback.
It keeps in touch with residents' relatives weekly about their health, activities and progress, and, the home issues a monthly newsletter with photographs of the residents describing their activities and reaction to them.
The key factor to me is the high standard of care the staff show to the residents continually.
Thank you for posting this great review! We are thrilled to read that our compassionate care has left such a great impression.
Staff are always kind and caring. Always a welcoming and nice atmosphere. I take my wife to the Devonshire on Wednesday mornings and she always looks forward to our visits. On occasions when I have had to leave her alone she has always had a lovely time.
Thank you for posting such a great review! We are thrilled to read that our Singing Group & Coffee Morning has left such a great impression on you.
We would have liked our father to have a more bespoke care plan. We gave a lot of information to the home when he first started living there about how to deal with him and distract him and the things he enjoys, but this is often not adhered to. It would be nice to see staff engaging more directly with residents.
Very caring and understanding towards my dad.
Thank you so much for your kind review. This type of feedback is so pleasing to read.
Really appreciate the care that Devonshire provide.
Thank you so much for your kind review. This type of feedback is so pleasing to read.
The Devonshire Dementia Care Home and Day Centre has been an outstanding care home for my Mother. she is always well dressed and happy when I see her and is very settled after being there for early five years. She joins in all the activities and enjoys the food. She has never once complained and she is treated with the utmost respect and dignity. Mum enjoys meeting new people at the Day Centre and the activities they arrange. She is kept busy and I know she is in the best place for her.
Thank you so much for your kind review. This type of feedback is so pleasing to read.
Everyone working at Devonshire Dementia Care Home and Day Centre is so caring and kind. I can see that my mother is treated with respect and is very well looked after. I have no hesitation in recommending the Devonshire to anyone looking for a care home for a loved one with dementia.
Thank you so much for your kind review. This type of feedback is so pleasing to read.
The carers go above and beyond to make her comfortable and content, we couldn’t be more grateful to them all.
Thank you so much for your kind review. This type of feedback is so pleasing to read.
Always understanding, caring, considerate and focused on the needs of the individual. The staff are always welcoming, warm and friendly to family members while going above and beyond in the care of the residents. Throughout the pandemic, they have been exemplary in all areas. I am so pleased and relieved that my mum is here, where she is happy almost all of the time, understood and cared for so diligently. A fantastic, happy home.
When the Day Centre opened she would visit and enjoyed her time there. It's such a great asset to the home.
My mother-in-law passed away recently and the staff couldn't have done more to make her passing a peaceful one. Our family are sending grateful thanks for the care they gave to her and would have no hesitation in recommending The Devonshire Care Home for a family member.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 May 2026Outstanding
- CaringGood
- EffectiveOutstanding
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 06 Aug 2026
It is with immense pride and heartfelt joy that we celebrate a remarkable milestone in our journey of care. For 36 years, our home has upheld strong ratings and consistently...
- 11 Mar 2026
Devonshire Dementia Care Home & Day Centre are delighted to share the incredible news that two of their staff members have been acknowledged for going above & beyond! The award...
- 04 Dec 2025
On the first day of December, we had an early evening to remember as our Residents, Day guests, loved ones and staff gathered to witness the grand unveiling of our...
There are no upcoming events for Devonshire Dementia Care Home & Day Centre.
Awards / Recognitions (5)
- 05 Aug 2026Recipient: Devonshire Dementia Care Home & Day Centre
- 13 Oct 2025Recipient: Devonshire Dementia Care Home & Day Centre
- 28 Feb 2025Recipient: Devonshire Dementia Care Home & Day Centre
Accreditations
There are no accreditations posted yet for Devonshire Dementia Care Home & Day Centre.
Meet the Team (4)

Smithmon, who likes to be called Smith, joined the Devonshire team in 2015.
He has an NVQ Level 3 in Health and Social Care, a Level 7 Postgraduate Diploma in Leadership and Management in Health Care and a Master’s Degree in Business Administration.
Smith started at the Devonshire as an Assistant Manager. Next, he helped establish and run the Devonshire Dementia Day Centre as Director and is now Care Manager of both the Care Home and the Day Centre.
He has studied Dementia and each Montessori method. He is also a Positive Approach To Care® (PAC) Champion Coach, Trainer, Consultant, and Engagement Leader, as he continues to work with Teepa Snow to improve care standards all over the country. Smith is also a certified dementia mapper.
After graduating in India with a Nursing Degree, he worked for two years and then came to London. While studying, he started working in the care industry. His love and respect for his grandparents, his Indian heritage, his gentle manner, and passion to provide exceptional care has led him further down this path. He is leading his team to learn the most effective approaches in dementia care and works tirelessly to make a difference in people's lives.
Smith’s ultimate aim is to provide seamless care for the Residents and Day Guests, at the same time educating and reassuring every family member struggling to provide care to their loved ones.

Donna joined the Devonshire Care Team in May 2013 as a Carer; she had never worked in care before. She was promoted to Assistant Manager in 2016 and Deputy Manager in 2019. Her stellar rise to Deputy Manager is a result of her caring personality, popularity with Residents and her calm nature, together with her organisational skills at multi-tasking and going that extra mile. Donna has a QCF level 3 in Health and Social Care and is a certified dementia mapper. She has taken validation training, is a Positive Approach to Care Champion and is presently completing her Trainers Certificate. She loves every aspect of her job at the Devonshire and says her heart is at the Devonshire, the Residents are like family and she wouldn’t want to be anywhere else. She tries to make every day different and special for the Residents and Day Guests.

Yvette was born and grew up in Uganda. She came to the UK in 1997. Nuwagira joined our care team as a carer in February 2016.and was promoted to Assistant Manager in 2017. She has a degree in Psycho Social Studies and is completing her Mental Health Nursing at the University of Kingston. Yvette's soft, gentle and caring manner is very popular with our Residents and her lovely smile is infectious. Her observational skills together with her attention to detail ensure that our Residents’ needs are all identified. Yvette loves the Residents, Day Guest and Families and feels the culture of the Devonshire feels like home. Yvette particularly enjoys the training and experiences and says that working at the Devonshire has been a life changing experience for her

Jola joined the Devonshire Team in June 2018. She has a Masters degree in Teaching and Translation and before moving to the UK worked as a teacher in Poland for 4 years. Jola has an NVQ Level 2 in Health and Social Care. She loves working at the Devonshire because every day is different and broadens her knowledge about dementia. It makes her appreciate the small details about life even more. She loves being surrounded by friendly people and the special joy she feels when Residents and Day Guests smile!
Frequently Asked Questions about Devonshire Dementia Care Home & Day Centre
What types of Care is Devonshire Dementia Care Home & Day Centre registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Devonshire Dementia Care Home & Day Centre have?
There are 32 Single Rooms and 1 Couples/Companion Room.
What are the Facilities & Services at Devonshire Dementia Care Home & Day Centre?
Own Furniture if required, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Devonshire Dementia Care Home & Day Centre to the centre of New Malden?
0.6 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Devonshire Dementia Care Home & Day Centre to verify any information. View our terms and conditions. Devonshire Dementia Care Home & Day Centre has an Enhanced Service -more info.