Devonshire Dementia Care Home & Day Centre

Dad has been a resident now for two years and seems to be happy and contented. All the staff are caring and attentive, and they put up with his sometimes challenging behaviour. The exceptional standard of care has been maintained during Covid, and information has flowed throughout. I am so glad that we found the Devnshire.

Mum has settled fairly well, considering her confusion. The staff and carers are very attentive and compassionate. The food is lovely, and Mum enjoys her meals.

The staff at Devonshire care home provide outstanding levels of care and support to the residents. They consistently exceed my expectations and are a pleasure to meet and provide a very friendly and caring approach and look after my mother's needs.

Good communication with staff and regular updates.

This is an excellent care home. My Mum has been there for 3-years, and my family are so glad we chose Devonshire. Staff are amazing and probably know my mum better than me now. The care, dedication and how much they love the residents stand out. The staff are always happy, and there is also a lovely ambience of positiveness and making the best of everything. There is so much effort made for all celebrations like Easter, Christmas etc. They wear me out just thinking how much work has to go into all of this, plus run the home, and do all the normal things they have to do. The food is good, and Mum is well looked after. They have coped extremely well during Covid19, and it has been a really stressful time for all the staff. Their workload has increased because of the pandemic, but they just get on with it. Marvellous people and a really caring, happy environment.

Thank you so much for everything you do for my mother and everyone in the care home.

The care that my mother received was second to none. The home is run like a family environment and each resident is treated with respect and keeps their dignity. Mum loved the meals too! Families are updated immediately if there are any changes. I would recommend this home to anyone.

The Devonshire has maintained high standards of care and management during these difficult times. They look after my mother with constant attention to whatever can improve her daily life and well being. They are responsive to the requests of clients' families and our need for information when we can't visit our loved ones.

The staff at the Devonshire are truly exceptional. They take the time to get to know residents and their families in order to provide the very best of care and treat every resident as if they were a member of their own family. I can't thank the Devonshire enough for their warm, caring and compassionate approach where nothing is impossible. My nan spent two very happy years at the Devonshire where staff did everything possible to give her a very good quality of life. This includes upskilling themselves in the latest research into dementia and providing a wide range of therapies to help residents cope with this terrible disease. The Devonshire will always hold a special place in my heart. The staff are true heroes.

Her quality of life was much enriched by humour, stimulating activities and encouragement until her death seven months later.

The staff are all so very friendly and caring, I have not yet come across one member of staff that is unapproachable. It doesn't matter what time of day you visit, they are always very welcoming. No complaints about laundry or food. My mother has been there for a year now and I am very pleased with her care. Lots of communication and the rooms are kept up to standard.

She enjoys the daily minibus outings to local parks.

My mother has been in this care home for 3 years (after being in 3 different ones). From day one the staff have been amazing and with the wrap around care and hour by hour care (which I had never heard of) she has been looked after with the most caring staff I have ever met. I get regular monthly updates and yearly reviews. We have quarterly advocates meetings where other relatives can meet and speakers are often arranged. My mother has twice daily outings in their very own bus which she loves! They have a little pub area which is open daily from 4 pm to 5 pm for residents and visitors and are always thinking of new ideas to make life more comfortable and homely for the residents. They have annual BBQs and Xmas parties and other events too. I can call or visit at any time day or night and nothing is ever too much trouble. The staff are always understanding and really have the time to care for my mothers needs and I feel relaxed knowing she is so well looked after.

The Xmas party was fantastic with everyone involved. Wonderful.

The staff are endlessly kind and there is humour and fun that I would not have expected. I have no reservations about recommending this home.

She is always clean and very happy.

The Devonshire Care Home has provided my mum with an environment that is familiar, comfortable and where all her needs are met and encouraged to be as active as she chooses to be. The staff are truly amazing. They are well informed regarding all aspects of Dementia care. Thoroughly professional at all times, the staff are positive and always find time to be involved one to one with each resident, listening to stories from the past, sharing a laugh and a joke, holding a hand or giving a reassuring hug. I can recommend The Devonshire Care Home without hesitation.

First, visit to the home I was made to feel very welcome and taken to my aunt. Offered a drink and spent one and a half hours with my aunt in the lounge area. Lots of staff visible and available for residents. Staff happy to answer any questions I had.