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- Eleanor Palmer Trust - Nursing & Residential Care Home







Eleanor Palmer Trust is a nursing and residential care home situated on a quiet road, close to local shops and amenities, about half a mile from Barnet High Street. The modern, two-storey building has wheelchair access and is set in well-maintained, landscaped gardens.
Eleanor Palmer Trust provides safe, comfortable and bright accommodation for older people. Most of the single bed-sitting rooms have en-suite facilities, while all rooms have 24-hour nurse call...
Care Provided by Eleanor Palmer Trust - Nursing & Residential Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 34 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
We offer a range of additional services including Chiropodist, GP Services, Hairdressers, and Massage & Relaxation Therapies.
The price(s) shown are provided by the care home. Contact Eleanor Palmer Trust - Nursing & Residential Care Home for full pricing details and T&Cs.
Contact Eleanor Palmer Trust - Nursing & Residential Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Owner
- Eleanor Palmer Trust
- Voluntary / Not for Profit Owned
Person in charge
- Andrea Aboud (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2022
Room Information
- Single Rooms (32)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (10)
Parking
- Parking is available
Eleanor Palmer Trust - Nursing & Residential Care Home Reviews (33)
Eleanor Palmer Trust - Nursing & Residential Care Home has a Review Score of 9.9 (9.880) out of 10, based on 19 reviews in the last 2 years.
Over all time Eleanor Palmer Trust - Nursing & Residential Care Home has 33 reviews.
My mother is well cared for, looked after in respect of hygiene, cleanliness and treated with care and dignity. The staff are polite, friendly and pursue their duties effectively and with the utmost professionalism. Social activities are varied and fun. The bi-monthly meetings with the home manager and her "crew" are very welcome as a means of being kept informed of the present and future events. Overall, I am exceptionally pleased and extremely fortunate that my mother is in such good hands.
My mum has recently moved into Cantelowes Nursing Home. She had previously spent 5 weeks in Hospice over Christmas due to end-of-life stages of heart failure. Over the past few weeks, mum has started to feel really lonely and isolated and made it her choice to go into a nursing Home. We actually didn't look at any other homes, as I just knew that Cantelowes would be perfect for us all, and we definitely haven't been disappointed.
When my mum arrived she was welcomed by all members of the staff. The main thing that sticks with me, is that they welcomed her to the and the family, which was so nice to hear when someone so special to you will be in their capable hands. My mum has a beautiful room. The handyman went above and beyond to get mum's room exactly how she wanted it. The care home provides delicious home cooked meals with a great variety. The facilities are very clean and well-maintained. I highly recommend this nursing home, for your loved one needing additional care.
As a family we were listened to and supported throughout her time there, I can’t thank all the staff enough for the loving care they gave her. There always seemed there was something to celebrate from music to national holidays to keep the residents engaged.
Mum always complimented the food, the cleanliness, and the care of her clothes.
The ethos of the Eleanor Palmer Trust was a big plus for us too as it embedded the home in the heart of the Barnet community.
After 88 years of living in the same council accommodation and after 2 hospital operations and lengthy stays in close succession my 90-year-old Uncle went initially into the care home for respite care. It soon became apparent to both him and us that the care afforded to him aided his recovery and would also on an ongoing basis give him the safety nets and level of all-round care that he needed. To our surprise, he settled into the home extremely quickly and to date has not looked back. He has even forged friendships with fellow residents after having lived a fairly solitary existence for the last 20 years. The whole of the care team at the home is friendly and professional and I’m sure that this has aided his “feeling at home” in his new environment - his own words are “I love this place” - this says it all really.
My mother is so well cared for and looks better than she has done for ages. The home is comfortable, spacious, airy and welcoming. All the staff go the extra 150 miles for the residents and visitors. I cannot praise everyone enough.
I feel safe and secure and really well cared for. My room is lovely and cosy with my ensuite bathroom. All the staff are very polite and helpful and can't do enough for me. There's always lots to do if I want to.
Our mother was well cared for and respected at Cantelowes (Eleanor Palmer Trust - Nursing & Residential Care Home). She enjoyed the friendly communications between the staff (all the staff) and all of us. We all became friends.
The activities coordinator knows the residents well and provides a variety of activities, thinking about what might appeal. The management team is approachable and helpful, willing to listen and be flexible. The care my relative has received has been very good, especially important as dementia takes its hold. Finally, a mention must be made of the cat who is a friendly, calming presence and much appreciated by my relative.
The first impression of the care home is that it is situated in a quiet and peaceful location with amenities nearby. On entering the building the lobby area is comfortably furnished with the use of easy chairs for guests and the added reassurance of a friendly greeting from the staff. There is a well-maintained garden complimenting the home and a summer house available which is for the use of residents and their relatives. The staff are friendly, accommodating and professional and care is provided on an individual basis depending on the different needs. There are daily and varied activities available to suit different interests and abilities. The management is forthcoming with information and we have found them easy to approach with queries and suggestions as needed and received help and support with this. Family involvement in our opinion is welcomed and encouraged by the care home.
Since the first time we visited and every other time, we have been welcome by friendly staff. My sister-in-law appeared to settle in well. The staff are always happy to help and keep us informed by phone or email.
I would like to thank you for taking the time to leave a review. We will continue to give the excellent care here at Cantelowes that we pride ourselves on providing to all the residents in our care.
My Mum moved into Cantelowes House at the start of the lockdown, from hospital. I am so glad that she is in such a warm and caring environment. The care staff are always kind and willing to sit and talk to the residents. The kitchen staff makes really good food. The nursing staff are excellent often picking up on things that others have missed. The administration team are wonderful. All together they provide an excellent service, and especially now during the pandemic they have been very protective of the residents.
I would like to thank you for taking the time to leave a review. We take great pride in ensuring the stay our residents have with us is as should be expected, as though they are in their own home. We will continue to provide the excellent care we give to your loved one now and in the future. Kindest regards, the whole team at Cantelowes House.
My father has been a resident for the last two years and I have to say I am very pleased with the care he has been given. The food is excellent and the staff can not do enough to make him as comfortable as possible. If he requires assistance it is there straight away with care and consideration to his wellbeing. With dementia, he is in the last part of his life and I would not want him anywhere else. I am kept informed of any mishaps he has and I thank them from the bottom of my heart.
Thank you for your wonderful review. We really appreciate the time that you have taken to leave your comments. We will continue to provide good care for your father now and in the future. Best wishes. Kirsty and the Team at Cantelowes House.
We are extremely happy and grateful to the staff who care for our dad during the national lock-down. Dad was moved from hospital straight to the care home during the lock-down, and the staff have reassured him and helped him settle into his new surroundings. The staff from the carers to the nurse in charge of the manager are always helpful and ensure Dad's needs are catered for especially, as we cannot visit at this moment in time. At the moment our only connection to our Dad is through the staff, they have always got time to answer your call and put you at ease any time of the day. The rest of the review is based on the response we have from the staff and how our Dad looks on video calls as we cannot visit our him and have not been able to see the place first hand.
Thank you very much for your kind review. It has been a pleasure to look after your Father, and we look forward very much to when we can welcome family and friends back into the Care Home for visits.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 17 June 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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Accreditations
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