Fairmount Residential Care Home

Mottingham Lane, Mottingham, London SE9 4RT
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8.1 48 Reviews
  • Fairmount Residential Care Home, London
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1494 – £1700
  • Self-Funded Residential Dementia Care: £1494 – £1700
  • RESPITE Self-Funded Residential Care: £1494 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1494 – £1700

These prices are only a guideline, please contact Fairmount Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Violeta Sullivan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Visiting

  • No visiting restrictions

Parking

  • Free parking on site

Are you the Owner/Manager of Fairmount Residential Care Home? View your Advertising Options

Fairmount Residential Care Home Reviews (48)

8.1

Fairmount Residential Care Home has a Review Score of 8.1 (8.132) out of 10, based on 1 reviews in the last 2 years.
Over all time Fairmount Residential Care Home has 48 reviews.

Overall Experience
  • 36
  • 11
  • 1
  • 0
  • 0
Date Published
  • 48
  • 1
  • 1
  • 1
  • 47
Reviewer Connection to Fairmount Residential Care Home
  • 22
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 48, showing 1-20
Review from M B (Friend of Resident) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friend of ours went into the home in March 2023 and I can honestly say she had the best of care. Everyone was friendly and welcoming, nothing was too much bother. The house felt very homely, everywhere is clean and relaxed, plenty of activities to keep residents amused, meals are fresh and well prepared,
clothing laundered everyday and medical assistance is available when needed. The grounds are lovely and well kept, residents are able to enjoy the fresh air in a safe environment. Management and staff work hard to ensure the wellbeing of the people in their care and are always willing to answer any questions. We cannot recommend them highly enough.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such a lovely review. I will pass on your comments to the staff.

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Review from Keri D (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad went to Fairmount 11/22 and I can truly say care from the start the team have the highest standards. The home is clean cosy and bright. Walking in feels like home. The team are welcoming and they genuinely care for the residents. We are part of the Fairmount family and the staff are happy to communicate
we feel, blessed that dad is here. The management team make time for residents to explain processes.


Very organised. Lots of staff to help residents with fun daily activities. Access to dedicated GP, podiatrist etc. Hygiene control is a high standard, and visiting times are well managed. Residents' dignity is paramount it's natural. Dad is in the safest place. The team always make time to chat and suggest items to bring for dad. Clothing is well cared for and cleaned daily. Catering goes above and beyond providing outstanding meals. Dad settled my last visit after 40 min said it's been lovely to see you I need to get back to the others. Went home with a happy heart knowing he is safe and well looked after. Well done Fairmount medals for outstanding commitment to your residents.

Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such an amazing review. We are very lucky to have such a great team at Fairmount Residential Home and we are very pleased you are happy with the high standard of care that your father is receiving. I will certainly pass on your lovely comments to the team.

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Review from Ann C (Daughter of Resident) published on 13 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Fairmount Residential Care Home staff exceptional. The home has no smells and mum says how happy to live there.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. I will pass on your lovely comments to the staff.

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Review from June G (Husband of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband transferred to Fairmount following a fall. He has vascular dementia and following assessment remained in care. This year marks one year of his stay. At the start there were a few minor hiccups but they were rapidly sorted. Mainly due to my stress/guilt and being unaware of procedures. Fairmount
is an excellent home for my husband. The setting is homely but efficient for its purpose. My only problem is the location. I do not have a car and have difficulty visiting but that's personal. My husband's appearance is clean, groomed and cared for. His bedroom is faultless, as are the other areas in the home. Beautiful garden facilities and varied activities are regularly organised by a good activity team. The Fairmount team, from the manager, carers, and admin to background unseen staff are always welcoming and helpful and respond to requests or problems with efficiency and positivity. I feel safe and comforted to leaving my husband in Fairmount's excellent care and surroundings. Thank you to all.
Reply from Mandy Finn, Nursing Director at Fairmount Residential Care Home

Thank you for your review, I will pass on your kind words to the staff at Fairmount.

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Review from Carol O (Daughter of Resident) published on 29 June 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been a resident at Fairmount for the past three years. I have always found the staff to be considerate, kind and polite when dealing with my Mother. During the Pandemic, the home made an effort to make sure that I was able to see my mother each week by means of window visits. My Mother
always appears to be in good spirits when I visit her. The staff are friendly and always have a smile on their faces. Her room is spacious and always tidy and clean. The areas where the residents sit are clean and warm and the gardens out the back have a big veranda where residents can sit in the Summer. My mother is 94 years old and sadly suffers with dementia. In my opinion, she has the best care at Fairmount.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such a lovely review. We are very lucky to have a great team at the home and we will pass on your lovely comments to the home.

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Review from Donald H (Husband of Resident) published on 16 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
On the recommendation of Princess Royal University Hospital in Farnborough Kent, my wife was placed in Fairmount Care Home for a period of six weeks following being discharged from hospital after completing surgery and treatment for a fall at home resulting in a damaged hip. My wife sadly suffers from
dementia. The care that my wife received was excellent. The buildings are spacious and very clean, but most importantly the staff are professional and very caring of their guests. My wife has now returned home having benefited hugely from her time spent at Fairmount and if in the future she should need to return to residential care I would be entirely happy for Fairmount to provide this.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write such a lovely review. We are very pleased you were happy with the care your wife received and pleased she has benefited from her stay at Fairmount Residential Home. I will pass on your lovely comment to the staff.

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Review from Elaine J (Granddaughter of Resident) published on 19 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I just wanted to say thank you to the staff and management for looking after my nan. Everyone has been so caring and considerate to both my nan and my family. We are all so grateful. It is so nice to see my nan smile and laugh.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We will pass on your lovely comments to the staff.

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Review from Joyce J (Daughter of Resident) published on 10 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Fairmount, after being in another care home and a very bad experience. I cannot praise this home and staff enough. My mother has a beautiful room and has been extremely well cared for. The staff are so helpful, and although we haven't been able to go in, we have been able to visit
regularly. We are kept updated on activities etc with a weekly email. Mum will be 96 in March and has dementia, so we were so relieved that she has settled and is happy. She has gained some weight and looks a lot healthier. Nothing you ask is too much trouble, and the manager and staff are always helpful. We are looking forward to going into the beautiful garden with mum soon.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased that your mother has settled in well at Fairmount and I will pass on your lovely comments to the Home Manager and staff.

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Review from C W (Daughter of Resident) published on 24 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My Mum has lived in Fairmount since May 2017. So far we are happy with everything in the home. She is well looked after and is as settled as she will every be considering her dementia. The home is clean and bright, it is a welcoming place to visit. The food is good and cooked on the premises. The care
is good and all residents are treated with dignity. There are many activities going on, group get-togethers, one to one and entertainment brought in.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care your mother is receiving. We will pass on your lovely comments to the staff.

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Review from Wendy C (Daughter of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are lovely, a very cheerful environment.
There are lots of activities that the residents can partake in.
The bedrooms are decorated to a very high standard and are very comfortable.
The communal areas are also bright and airy.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We will pass on your lovely comments to the home.

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Review from J S (Daughter of Resident) published on 8 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went to Fairmount for 2 weeks respite care. She seemed to be treated very well. She was clean, tidy, well fed and entertained.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review, we will pass on your lovely comments to the staff.

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  • Care / Support
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Review from Marie G (Daughter of Resident) published on 1 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The kindness and compassion shown by the carers at Fairmount are what sets it apart from other care homes. Nothing is too much trouble for them. The place is spotless and the food always of a very high standard. The entertainment and activities organised at Fairmount are interesting and varied. Individual
interests are catered for with everyone being encouraged to join in at their own level. The family members are always welcome too. A wonderful home for my mum.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very fortunate to have such a great team of staff at Fairmount and we are pleased you are happy with the care your mother receives. We will pass on your lovely comments to the home.

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Review from Gina O (Daughter of Resident) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live in Ireland so do not get to visit as often as I could if I was local. However, on each visit, I have found the staff friendly and attentive, the home to be clean and welcoming and the residents happy. I really like the look and feel of the building. It is like a family home and not institutional
at all. All in all, I am happy that my mother is here.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care your mother receives and we will pass on your lovely comments to the home.

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  • Care / Support
  • Cleanliness
  • Treated with Dignity
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Review from Louise J (Granddaughter of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandmother has been a resident for 2 years and she is happy and well cared for. The carers are the best I've seen. They look after nan and use humour and kindness. The entertainment team are brilliant. Always something going on and they always include all residents and us if we want too!
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care and entertainment your relative receives. I will pass on your lovely comments to the home.

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Review from K A (Friend of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came to visit my best friend's mother who has been my family friend since childhood. The atmosphere and staff are amazing. I met the care home manager and I am so impressed with the love and care. I became emotional on seeing her room. It was beautiful. The extra special care on making each hallway
into different themes was incredible. The joke box bought back beautiful memories. Thank you.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very fortunate to have a great team at Fairmount and we will pass on your lovely comments to the staff.

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Review from Tracy C (Daughter of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has only recently arrived but the improvement in him is great to see. All the staff have gone out of their way to welcome us and get to know about dad. There is a lot of interaction with staff and residents which is such a positive thing to see. It feels like you are in a real home, not a care home.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased your father has settled in and that you are both happy. We try our very best to make Fairmount a home from home place. We will pass on your lovely comments to the staff.

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Review from Alice B (Sister of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always greeted with a smile and made to feel my sister is well looked after. All of the carers are very kind to the people they care for. I could not ask for more.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are very pleased you are happy with the care your sister is receiving at Fairmount Care Home. We are very fortunate to have such a good team. We will pass on your lovely comments to the Manager and staff.

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Review from Michael C (Friend of Resident) published on 25 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
If ever I need to go into a care home, I have told my family it must be Fairmount.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. Thank you for the lovely comments, we will pass this on to the staff.

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Review from Ann M (Niece of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has been a resident for over a year. Her care is amazing. Staff are always available if you have any concerns. Very friendly care home and lots of activities to do for all residents with all different abilities.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are pleased you are happy with the care your relative is receiving. We are fortunate to have a great team. We will pass on your lovely comments to the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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Review from Natasha D (Daughter of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My dad has been well looked after, always clean and tidy. He has enjoyed many activities, especially the music.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write this review. We will pass on your lovely comments to the staff.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money
Current Review Score: 8.1 (8.132)

Overview of Review Score

The Review Score of 8.1 (8.132) out of 10 for Fairmount Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Fairmount Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.132 Points relating to the number of positive Reviews for Fairmount Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 1 Positive Reviews ÷ 7.6 = 0.132
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Fairmount Residential Care Home

What types of Care is Fairmount Residential Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Fairmount Residential Care Home have?

There are 38 Single Rooms.

What are the Facilities & Services at Fairmount Residential Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Fairmount Residential Care Home to the centre of London?

9.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Fairmount Residential Care Home to verify any information. View our terms and conditions. Fairmount Residential Care Home has an Basic Service - more info.