Fairmount Residential Care Home

Mottingham Lane, Mottingham, London SE9 4RT

Fairmount Residential Care Home, London, London
Fairmount Residential Care Home, London, London
Fairmount Residential Care Home, London, London

Fairmount Residential Care Home offers care and accommodation for older people living with physical frailty and dementia. The family-run business is proud of the team of staff who strive to make every day happy and comfortable for the residents.

The gardens that surround Fairmount are extensive and offer a safe environment for residents to engage with the outdoors, while accommodation and living spaces are of an extremely high standard.

Activities are always on offer including regular reminiscence projects, arts and crafts, games, armchair fitness, seasonal engagement, singing and entertainment.

Fairmount are proud to have their own pet cat called Arthur. He brings much joy and comfort to the residents' daily lives.

Group: Chislehurst Care Ltd

Person in charge: Sam Jeffery (Manager)

Local Authority / Social Services: London Borough of Bromley Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 38 Service Users

Registered Care Categories*: Dementia • Learning Disability • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Parkinson's Disease • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 32

Shared Rooms: 3

Rooms with ensuite WC: 34

Weekly Charges Guide: Personal Care Single £580 – £1154 , Personal Care Shared (per person) from £570 (These prices are only a guideline, please contact Fairmount Residential Care Home to find out the exact price for your requirements.) (These prices are only a guideline, please contact Fairmount Residential Care Home to find out the exact price for your requirements.)

Facilities & Services: Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

No visiting restrictions

Parking:

Free parking on site

Latest Care Quality Commission* Report on Fairmount Residential Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Fairmount Residential Care Home has a Review Score of 9.6 (9.638)

The Review Score of 9.6 (maximum of 10) for Fairmount Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 23 Reviews over all time. This Average Rating is also the rating value for Fairmount Residential Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 19 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.638 for Fairmount Residential Care Home is calculated as follows: ( (190 Excellents x 5) + (72 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 276 Ratings = 4.638

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Fairmount Residential Care Home is based on 19 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 7.6 positive Reviews (38 registered maximum number of service users ÷ 5). 19 Reviews ÷ 7.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Fairmount Residential Care Home?

  • Extremely LIKELY
    21
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Fairmount Residential Care Home

  • Daughter of Resident/Service User
    11
  • Granddaughter of Resident/Service User
    2
  • Resident / Service User
    2
  • Son of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

I am very comfortable here. Well fed, treated with respect, sympathy and (not always deserved) patience!
After living here for 2 years I have been allowed to keep my self-respect and my opinion, about what I am and have always been.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy Mum is in this care home as my mind is at ease knowing the excellent care she is receiving and the care shown to all the residents and visitors. Everyone is treated with kindness and respect. Thank you to all the staff for your patience and excellent work.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Quite good.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I went to see my grandmother today at the home and it was lovely, not what I had expected at all, friendly staff, homely atmosphere and great support for those at the home.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mother has only been a resident at Fairmount for 2 weeks now, but so far we are happy with the care and support she is receiving. She seems to have settled in well and we have had no complaints. Let's hope it continues. Thank you!

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My mum has been with you for 9 years and her care has always been excellent. She is very happy here.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our mum has been here since October 2016 and we are all extremely happy with her care. She has dementia and needs help with even the most basic tasks. She is treated with kindness and dignity and good humour by all the staff. She is very settled and content. We would recommend Fairmont Residential Care Home to everyone.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mum always looks well cared for. All the carers are professional and have the best interest of the residents at heart.

How likely would you be to recommend Fairmount Residential Care Home? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

I have experienced some excellent care regarding my mother and other residents during the month of August.

How likely would you be to recommend Fairmount Residential Care Home? Likely

Average Rating: 

 3.4 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

I recommend Fairmount unreservedly. My mum has been there for 11months and was happy there from day one. The buildings and gardens are beautiful but it is the staff that really makes it exceptional. It is a happy place, where visitors are welcomed warmly at any time. The staff are friendly and open really care about helping each resident, according to their particular needs. The place is spotless and the food always made to a high standard. A lovely place.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Management and staff very helpful and supportive. Fairmount Care Home is very clean and there are daily activities for the residents. There are gardens that are well kept and offer quiet outside space to the residents. The rooms are furnished to a high standard.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

This is an extremely well-run care home with the carers providing professional and compassionate care.
My mum has been a resident for 3 years and we have all been very pleased with the friendly approach to her care. There are plenty of seating areas and entertainment to give the residents a variety of daily activities to keep them amused.
Hairdresser, laundry, podiatrist and doctor all on hand.
What a find!

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My mother has vascular dementia and is very hearing impaired. She has been a resident at Fairmount since 2013. Since she moved in, she has gained weight and has been well cared for generally. The staff are caring and attentive and friendly and approachable to relatives and visitors. Her bedroom is clean and pleasant.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My friend has been a resident for only a short time and Fairmount is fantastic. Due to problems in her original home she had to be moved. Fairmount staff are extremely compassionate to all clients and their families and friends and made this transition time extra comforting for all. My friend has seemed so much more content here!! Thank you.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A lovely building that doesn't feel like a care home so has been very easy for my great aunt to settle. Very friendly and helpful staff that are almost all very welcoming. Residents aren't just left to sit with no contact. Nice food, so I'm told. A number of activities to keep residents busy. Day trips. Management are easy to talk to and are very helpful. We fell very fortunate to have found Fairmount.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum is very happy and settled at Fairmount. All of the staff are caring and respectful to the residents. They offer a varied timetable of activities and often book entertainers.
The surroundings are clean and practical as well as being comfortable and attractive.
It is priceless to be able to know that my mum is being well looked after as well as being treated with kindness and respect.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

We never imagined our mum in care, but having to admit it was necessary, we were so relieved to find a home as attractive and welcoming as Fairmount. Mum is treated with affection and respect and has become very fond of the wonderful team of carers. The daily activities keep her busy and engaged, and the glorious gardens give her a sense of freedom she would otherwise sorely miss. Since moving to Fairmount both her health and her mood has improved and perhaps most importantly for all of us, she has regained a sense of dignity and belonging.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My aunt has settled in really well. She is eating well. All of the staff are very kind and caring. The home is very bright and clean. There are several activities each week. There is a beautiful garden with a large fish pond and a decking area and summer house. It's more like someone's home rather than a care home!

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff are very kind and attentive
Gardens are beautiful and staff encourage residents to sit outside when possible.
Wheelchair access, very impressed.
I have had no contact with management so can't comment
No real experience of food reported to be very nice. I am offering this review on the basis of my visit to see my aunt who is being well looked after. Also from contact with other relatives who spoke to me and who I like to see on my regular visits
One young woman visiting her nan told me they had been very happy when her nan was looked after at Fairmount and had since arranged for another nan to be looked after there
I spent a lovely afternoon yesterday visiting and enjoying the company, the garden and friendliness of the staff.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

My mother lived in Fairmont Care Home for two years up until her recent death. She was very happy there, and we were very happy with her care and safety. Very friendly and professional staff, always treated residents with dignity.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

My mum entered Fairmount for a few weeks respite after being in hospital following a fall at home. She improved so much over the first few weeks that even with her dementia, she realised she was so much better than before and asked to stay. Regular homecooked meals, her medication given on time, 24 hour care - all this contributed to us getting our Mum back. She has continued to thrive at Fairmount and we are delighted with her progress and continued good health and well being. It is an attractive building with lovely decor, good quality fittings and furnishings, plenty of sitting areas and a lovely garden to enjoy in the warmer weather. Mum enjoys the knitting circle, scrabble group and jigsaw sessions, as well as the singalongs and quizzes. There is always something nice going on at special times of the year: Christmas, Easter, Valentines Day, etc as well as celebrating what's going on in the World.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My partners nan is currently in Fairmount care home. The atmosphere, care provided and staff are amazing. There is so many different activities going on, all residents look well looked after, content and always clean. Would definitely recommend to anyone!!

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Fantastic place, friendly staff and both my nan's were really happy here. They provide great activities with firework night, Christmas party and they even had Santa visit last year! The place is homely and caring and all staff try their best to cater to people's needs. They have healthy food options daily, hairdresser and fingernails painted! My nan has completely settled in and looks at it as home. Would recommend to anyone, I can leave after visiting my nan feeling happy and relaxed, knowing she is being looked after.

How likely would you be to recommend Fairmount Residential Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2017

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