Fairmount Residential Care Home

Mottingham Lane, Mottingham, London SE9 4RT
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8.1 48 Reviews
  • Fairmount Residential Care Home, London
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 38 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1494 – £1700
  • Self-Funded Residential Dementia Care: £1494 – £1700
  • RESPITE Self-Funded Residential Care: £1494 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1494 – £1700

These prices are only a guideline, please contact Fairmount Residential Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Violeta Sullivan (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 3

Room Information

  • Single Rooms (38)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Visiting

  • No visiting restrictions

Parking

  • Free parking on site

Are you the Owner/Manager of Fairmount Residential Care Home? View your Advertising Options

Fairmount Residential Care Home Reviews (48)

8.1

Fairmount Residential Care Home has a Review Score of 8.1 (8.132) out of 10, based on 1 reviews in the last 2 years.
Over all time Fairmount Residential Care Home has 48 reviews.

Overall Experience
  • 36
  • 11
  • 1
  • 0
  • 0
Date Published
  • 48
  • 1
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  • 1
  • 47
Reviewer Connection to Fairmount Residential Care Home
  • 22
  • 4
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  • 3
  • 2
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  • 1
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Total of 48, showing 21-40
Review from Camilla M (Daughter of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been in Fairmount since July 2018. We are very happy with his care. He is always clean and seems happy. The home is very clean and has a genuine "happy" staff.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are pleased you are happy with the care your relative is receiving and we will pass on your comments to the staff.

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Review from M O (Brother-in-law of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff very caring and attentive, always there to answer any questions. Residents seem very contented.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We will pass on your lovely comments to the staff.

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Review from Dorothy L (Sister of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always welcomed by staff when we visit my sister. We are included when doing some of the entertainment. They care for my sister very well.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We will pass on your lovely comments to the staff.

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Review from G O (Son of Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After viewing half a dozen homes I came across Fairmount. I found it had a warm homely feel to it, probably because it's a large Victorian house with extensions. The staff are friendly and care for the residents. It has a lovely large flat garden which is used by all in the fairer weather. Rooms are
clean and modern and I hope my children put me in there if the need arose.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write a review. We are fortunate to have a great team of staff. We will pass on your comments to the home.

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Review from Pam H (Resident) published on 18 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have lived in this care home for a period of time since 2011 (about 3 years) and permanently since 2014.
I don't think I could have been happier allowing for the pain of giving up control of a busy and exciting life as the matriarch are a largish family - now numbering 24 persons between the ages
of 89 and 120 years.
Reply from Anita Rodriguez, Admin at Fairmount Residential Care Home

Thank you for taking the time to write this review. We are very pleased you are happy with your care at Fairmount Care Home and we will pass on your lovely comments to the staff.

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Review from John D (Son of Resident) published on 13 April 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Fairmount Residential Care Home for a couple of weeks and settling in well and making friends. We were overjoyed with what we had seen, kindly staff, lovely home cooked food and joyful entertainment and a lovely room. Sadly she became ill and was taken to the hospital for 10 days
which was not a good experience. She was taken back to Fairmount Residential Care Home at 7:30 in the evening where the night staff did everything they could to reassure her and settle her back in with a cup of tea and cake. I have every confidence in the Fairmount staff that my mum is being cared for by lovely, kind and caring staff. We feel blessed she is there.
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Review from Pamela H (Resident) published on 13 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very comfortable here. Well fed, treated with respect, sympathy and (not always deserved) patience!
After living here for 2 years I have been allowed to keep my self-respect and my opinion, about what I am and have always been.
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Review from Cindy T (Daughter of Resident) published on 22 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy Mum is in this care home as my mind is at ease knowing the excellent care she is receiving and the care shown to all the residents and visitors. Everyone is treated with kindness and respect. Thank you to all the staff for your patience and excellent work.
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Review from Terence B (Brother of Resident) published on 15 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Quite good.
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Review from Emily B (Granddaughter of Resident) published on 13 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I went to see my grandmother today at the home and it was lovely, not what I had expected at all, friendly staff, homely atmosphere and great support for those at the home.
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Review from L E (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our mother has only been a resident at Fairmount for 2 weeks now, but so far we are happy with the care and support she is receiving. She seems to have settled in well and we have had no complaints. Let's hope it continues. Thank you!
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Review from F H (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our mum has been here since October 2016 and we are all extremely happy with her care. She has dementia and needs help with even the most basic tasks. She is treated with kindness and dignity and good humour by all the staff. She is very settled and content. We would recommend Fairmont Residential Care
Home to everyone.
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Review from Lesley S (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been with you for 9 years and her care has always been excellent. She is very happy here.
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Review from Sally C (Resident) published on 11 September 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum always looks well cared for. All the carers are professional and have the best interest of the residents at heart.
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Review from F M P (Daughter of Resident) published on 7 September 2017 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I have experienced some excellent care regarding my mother and other residents during the month of August.
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Review from J N (Niece of Resident) published on 6 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My aunt has settled in really well. She is eating well. All of the staff are very kind and caring. The home is very bright and clean. There are several activities each week. There is a beautiful garden with a large fish pond and a decking area and summer house. It's more like someone's home rather
than a care home!
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Review from Ian M (Son of Resident) published on 18 August 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Management and staff very helpful and supportive. Fairmount Care Home is very clean and there are daily activities for the residents. There are gardens that are well kept and offer quiet outside space to the residents. The rooms are furnished to a high standard.
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Review from Jacqueline J (Daughter of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an extremely well-run care home with the carers providing professional and compassionate care.
My mum has been a resident for 3 years and we have all been very pleased with the friendly approach to her care. There are plenty of seating areas and entertainment to give the residents a variety
of daily activities to keep them amused.
Hairdresser, laundry, podiatrist and doctor all on hand.
What a find!
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Review from Christine G (Friend of Resident) published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My friend has been a resident for only a short time and Fairmount is fantastic. Due to problems in her original home she had to be moved. Fairmount staff are extremely compassionate to all clients and their families and friends and made this transition time extra comforting for all. My friend has seemed
so much more content here!! Thank you.
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Review from J L (Daughter of Resident) published on 4 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has vascular dementia and is very hearing impaired. She has been a resident at Fairmount since 2013. Since she moved in, she has gained weight and has been well cared for generally. The staff are caring and attentive and friendly and approachable to relatives and visitors. Her bedroom
is clean and pleasant.
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Current Review Score: 8.1 (8.132)

Overview of Review Score

The Review Score of 8.1 (8.132) out of 10 for Fairmount Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Fairmount Residential Care Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.132 Points relating to the number of positive Reviews for Fairmount Residential Care Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 38 registered maximum number of service users is 7.6. 1 Positive Reviews ÷ 7.6 = 0.132
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Apr 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (0)

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