Forest View

45 Upper Walthamstow Road, Walthamstow, London E17 3QG
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9.3 21 Reviews
  • Forest View, London
Forest View Care Home offers residential care and dementia care in a welcoming and friendly care home.

Situated near Epping Forest and Wanstead, the care home has skilled, trained staff who ensure residents' dignity is maintained.

Staff aim to create a home for residents where they feel welcome, safe and truly cared for.

Each resident has a personalised care and support plan bespoke to them, with their wishes, best interests and those of their family at its core.

Under the guidance of an experienced manager and the friendly care team, 24-hour personal and social care is given to give comfort to residents in a relaxed environment.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

These prices are only a guideline, please contact Forest View to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Forest View Care Ltd

Person in charge

  • Oksana Shakhunova (Care Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2024
  • Number of floors: 3

Room Information

  • Single Rooms (26)
  • Single Rooms with Ensuite Wet Room (9)

Parking

  • Off Street Parking

Forest View Reviews (21)

Total of 21, showing 21-21
9.3

Forest View has a Review Score of 9.3 (9.263) out of 10, based on 9 reviews in the last 2 years. Over all time Forest View has 21 reviews.

Overall Experience

  • 18
  • 2
  • 0
  • 0
  • 1

Date Published

21
5
7
9
12

Review from Joan B (Wife of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Husband has had Alzheimer's Dementia for 3 years and has been in Forest View since January 2018. I had to give up caring for him at home after 2 very hard years and I couldn't have placed him in a better place. He is always well cared for and is happy being there. The owners/management organise various
activities for the residents for much-needed stimulation and I am often there to join in with this. At Christmas, the owners gave the staff time off and prepared the food and activities themselves. They invited me to stay for dinner and join in the festivities and it was a thoroughly enjoyable time. Nothing is too much trouble for the staff and the care manager, who unfortunately is soon to retire, is second to none with her care and understanding of the residents. I visit my husband every other day and the staff, as well as the owners, are very friendly and easy going and always willing to help with any request you have. I would highly recommend this home to anyone.

Reply from Robert Heath, Director at Forest View

We are very grateful for your kind words. Getting feedback like this is uplifting. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.263)

Overview of Review Score

The Review Score of 9.3 (9.263) out of 10 for Forest View is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.463 for Forest View is calculated as follows: ( (76 Excellents x 5) + (20 Goods x 4) + (3 Satisfactorys x 3) + (4 Poors x 2) + (5 Very Poors x 1) ) ÷ 108 Ratings = 4.463

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Forest View is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Feb 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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