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- The George Brooker Care Society Ltd care home






George Brooker Care Society Limited is a place residents can call their own and there have been compliments about the feeling of being a home from home environment. Residents are able to enjoy the privacy of their own bedroom, combined with the companionship of 45 other residents and they have 24-hour support from the dedicated team of workers.
The home offers high quality home-cooked meals and the catering team endeavour to...
Care Provided by The George Brooker Care Society Ltd
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 45 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The George Brooker Care Society Ltd for full pricing details and T&Cs.
Contact The George Brooker Care Society Ltd to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- The George Brooker Care Society Ltd
- Voluntary / Not for Profit Owned
Person in charge
- Margaret Strong (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2002
- Number of floors: 2
Room Information
- Single Rooms (45)
Visiting
- There are no specific visiting times at the house but the team do ask that everyone is mindful of the other residents who live here, especially when visiting during the evening.
Parking
- Parking needs to be paid for from 8.30am to 5.30pm from Monday to Friday, due to there being parking restrictions.
The George Brooker Care Society Ltd Reviews (26)
The George Brooker Care Society Ltd has a Review Score of 9.9 (9.947) out of 10, based on 26 reviews in the last 2 years.
Over all time The George Brooker Care Society Ltd has 26 reviews.
My Mum became a resident at George Brooker House in November 2022. When myself sister and brother went to view George Brooker House we were immediately impressed. The management, senior carers, carers, activity team, housekeepers, kitchen staff, maintenance form a whole home approach for the residents and their families. My Mum was looked after with respect and dignity throughout the time she was in George Brooker House. My Mum became ill towards the end of March and sadly passed away at the beginning of April. As a family we could not fault the support of the staff that we received. I would truthfully recommend George Brooker House to anyone thinking of putting a relative or friend in a care home
Thank you for your kind and heartfelt feedback, Jackie. We are truly sorry for your loss and were honoured that you entrusted your dear Mum into our care for the past few years. Your words mean a great deal to our whole team, and we're grateful for your recommendation. Please do not hesitate to stay in touch - our thoughts remain with you and your family.
My Mum went into George Brooker in November 2022 and sadly passed April 2026. In the 3 1/2 years she was there I can honestly say that she could not have been cared for any better. All the staff, from the cleaners, laundry, kitchen, carers up to management could not have been more kinder, considerate and caring than they were. They are also very friendly to relatives. The food is absolutely excellent and any small issue we had (which was very rare) was immediately sorted. In Mum's last few weeks, the staff could not do enough for her, or for myself, my sister and my brother. I would thoroughly recommend George Brooker to anyone considering a care home.
We are truly grateful for your kind words and deeply honoured to have cared for your mum during her time with us. It means a great deal to know that both your mum and your family felt supported, cared for, and...
George Brooker have looked after my Mum since November 2022 and it is just a wonderful place. All of the staff, cleaners, laundry, chefs, carers, senior carers, the activity team and the management are first class. They take a real interest in the residents, entertain them brilliantly, interact so well with them and nothing is too much trouble. The whole team has a really positive attitude and outlook which makes it a really great place for the residents.
The interaction with relatives is also great, the team will listen and act on any queries or concerns quickly and keep relatives fully informed.
Putting a parent in a care home is not easy and can be unsettling, but I would have no hesitation in recommending George Brooker House as a first class care home. Unfortunately, my Mum passed away in April, but the support in her final days from all the team both to my Mum, myself and my two sisters was just incredible. Thank you George Brooker for making my Mum so happy in her later life.
I have had my dad in here & now my mum is in here , amazing place & amazing staff , they do their absolute best to ensure everyone's needs are taken care of . It's very relaxed in here which makes it feel very homely. My mum is so happy in here & has a great social life now . The entertainment, food & staff are the best , would be hard to find a better care home .
Thank you so much for your lovely review of the care that we provided for both your late Dad and now your Mum. It is always refreshing to hear that your loved ones are happy and settled in their new home and we hope that this continues.
Went to visit my Aunty today for the 4th time. Lovely display of Christmas raffle prizes as my sister and I entered. Staff are so helpful, kind and friendly. And the place is clean and homely. My Aunt seems very content there. Thank you for looking after her.
Thank you for your kind review. It is always nice to hear positive feedback about the care that is being delivered and even more importantly, your Aunt is content in her new home.
It was such a hard thing to do for your parent but I have to say with such a grateful heart that it was the best thing for mum and us as her children.
The carers and staff are such lovely caring understanding people you would ever meet. Nothing is too much and always have a happy understanding caring attitude. Always getting the residents involved with whatever is going on that day. My mum is involved with the dementia choir, and they take residents out regularly nothing is ever too much for them.
They all treat our mum with respect compassion and love. Making sure she is comfortable happy eating well and personal care, nothing is EVER too much trouble.
I would recommend this wonderful home as the staff say to us it's mums home now.
Visiting mum there is always a pleasure as she has a lovely rapport with all the staff.
It's a blessed place.
It means so much to hear that you feel supported and that your...
My sister has been a resident for just over 3½ years. She has Alzheimer's and when her behaviour is challenging, the staff and management deal with this in a kind and professional manner. Management is also supportive of me, which is much appreciated. The residents are safe, the staff friendly, the Home clean and the food very good.
Hi Phil, it is wonderful to hear that you feel supported by our management and that our staff have been able to respond to your sister's needs...
I think this is the loveliest place to be! No one wants to be in a care home but this one I cannot fault the carers are lovely and hard working the management get involved too I am so glad my mum got a place in here!
Hi Lisa, thank you so much for your kind words. We're thrilled to hear that you feel confident and happy with the care your mum is receiving. Our team works hard to create a supportive, home-like environment, and it means a lot to know that it's making a difference. We truly appreciate your trust in us.
Omg where do I begin , what a fantastic care home , within 2 minutes of viewing George Brooker we knew this was going to be my mums home, the staff literally go above and beyond, never ever thought a care home could literally be like home from home, the chefs food is freshly cooked and it's restaurant standard, the activities they offer all the residents is outstanding, my mum has only been there 5 weeks and we are so happy we found such an outstanding home, when we visit the staff are so welcoming and caring, they all feel like family, from the bottom of our hearts thank you so so much for everything you have done and are doing for our lovely mum
Hello Nicola, thank you so much for your wonderful feedback. We're delighted to hear that your mum feels at home and that you and your family are happy with the care she's receiving. Our team works hard to create a welcoming, supportive environment, and it means the world to know it's making a difference. We truly appreciate your kind words and trust in us.
My mum has been a resident at George Brooker for 2years and has always been treated with kindness and dignity. There are a very varied set of activities that everyone is encouraged to take part in also family entertainment events for fundraising . Food is of a very high quality and plentiful. If my mum doesn't feel like joining in a main activity the staff have come to her room and she has enjoyed that. Overall no faults to be found .
Thank you for your positive feedback, which is greatly appreciated. . We're delighted to hear that your mum has been treated with kindness and dignity at George Brooker House. It's wonderful that she enjoys the varied activities and high-quality food. We are glad the teams personalised attention has and continues to make Mums stay comfortable.
When we visit my mum, we are always made to feel welcome by the team, who are all friendly and helpful.
My mum's room is nicely decorated, spacious and always kept clean and tidy.
The home is very well run by the management, who are very professional, helpful and supportive.
The carers do a wonderful job with my mum, they are kind, caring, helpful and patient with her and, she has grown very fond of them.
There are a range of meaningful and fun activities and outdoor trips provided by the activities team, who encourage my mum to participate in the activities, which enjoys and is really good for her general well-being.
My mum enjoys the selection of healthy, well-presented and home-cooked meals and deserts.
The team at The George Brooker do a really good job and, my family and I appreciate them all.
Thank you so much for your kind words and thoughtful review. We're delighted to hear that Mum feels happy, supported, and at home at George Brooker House. It means a lot to know that our team's care, the welcoming environment, and the activities we provide are making a positive difference. Your appreciation truly encourages us to keep doing our best for each of those who are living here.
Can't thank the staff enough for all the great work with my mum great communication with the staff and management good energy in the room, cleanness hard-working staff always available keep up the good work
Thank you so much for your kind words! We're truly grateful for your appreciation. It means a lot to our team to know that our efforts made a positive difference. We'll be sure to share your feedback with everyone
My mum has been a resident at the care home for nearly four years. She has very challenging behaviour due to her dementia, which can make her difficult to manage and care for. The staff and management do a fantastic job meeting all her needs, they are patient, understanding, and consistently go above and beyond. We would truly be lost without them. Knowing Mum is receiving the best care possible brings our family great comfort, and I would wholeheartedly recommend this home to anyone facing the difficult journey of finding the right care for a loved one.
Thank you for your kind and thoughtful words. We're truly grateful for your trust and are honoured to care for your mum. Supporting residents with complex needs is something our team approaches with compassion and dedication every day. Knowing that our care brings comfort to your family means so much to us, all.
My husband has been residing at George Brooker House for a few months now. The staff are very caring and they create a lovely atmosphere you feel it as soon as you walk in. He has settled in quite well due to all the lovely staff. Each day there are different activities for residents to get involved and interact with others. The home is lovely and clean he has a very nice room. The food is always nice . I am kept informed if there are any issues by phone. My husband is so well cared for by all the staff that it has put me at ease now. I thank everyone that works there and i would definitely recommend George Brooker House.
Thank you for your lovely feedback. We're so pleased to hear that your husband has settled in well and that you feel at ease knowing he's well cared for. Our team works hard to create a warm, welcoming environment, and it's wonderful to know that this is felt by our residents and their families. Your kind words mean a great deal to us.
We were advised that my mum who was sadly diagnosed with dementia would benefit from a care home. We were offered a room for her at George Brooker House. She has been there since 24th March 2025. Initially mum was quire unsettled with the chance. For a few weeks she was distressed and stayed in her room but due to the staffs understanding and support and care mum is now enjoying the activities that are offered and enjoys relaxing in the lounge with the other residents and chatting to them as well as the staff who do an all round fantastic job of making mum feel a part of the home and the constant care is a massive weight of my kind knowing she is safe when I'm not with her. Thank you
Thank you so much for your kind words. We're truly grateful for your trust in George Brooker House and are delighted to hear that your mum is now feeling more settled and enjoying her time with us. Our team is dedicated to providing compassionate and supportive care, and it means a lot to know that it's making a difference.
I believe more should be done to help train the staff to look after patients with medical illnesses. Unfortunately we've learnt its all about money at the end of the day and that's a big shame.
Well done GBH, keep going xx and thank you from our mum's family xx
Thank you so much for your positive feedback regarding the care provided by our team, whilst Mum was living at George Brooker Care Society. We so wish that when residents come to live here , it could be their forever home but sadly this cannot always be the case.
My ex mother in law and my friend had both been residents in the home too and both of their lives were significantly improved.
Absolutely amazing home!!!! So caring, loving and supportive.
They ensure that the person remains safe and well looked after.
They treat everybody individually and ensure they gather important information to be able to support our relative in a way that they wish to be supported.
They are very welcoming when we visit and there is always a great homely happy atmosphere.
Thank you so much for positive feedback about George Brooker Care Society. It means a lot to us to know that you feel our services are safe, caring, and tailored to to meet your loved ones individual needs. Your feedback is very encouraging and we will continue to strive to meet your expectations.
My husband has been at George Brooker House for only a short time, but I have been so impressed with the care he has received. I wouldn't hesitate to recommend George Brooker House to any family looking for support with their loved one at any level.
Hi Rebecca, thank you for your lovely feedback about the service being delivered is to a very high standard. We hope that your husband continues to be happy in his new forever home, which will also give you peace of mind that he is being well cared for.
They have helped me and my family cope through a difficult times
thank you for providing such a lovely review of George Brooker Care Society. We are pleased to hear that you and Mum are happy with the overall experience and that it has helped you and your family cope during such a difficult time. It is also so nice to hear words like well managed and complete confidence used to describe our team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 25 February 2026Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledOutstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The George Brooker Care Society Ltd.
There are no upcoming events for The George Brooker Care Society Ltd.
Awards / Recognitions (1)
- 30 Jan 2026Recipient: The George Brooker Care Society Ltd
Accreditations
There are no accreditations posted yet for The George Brooker Care Society Ltd.
Meet the Team (4)

Our Board of Trustees plays a vital role in guiding and supporting the continued success of George Brooker House. Acting in a voluntary capacity, each Trustee brings a wealth of experience, knowledge, and dedication to their role.
The Board is committed to ensuring the highest standards of care, governance, and accountability across the home. Working closely with the management team, Trustees provide strategic oversight and support, helping to shape the direction of the service while always keeping the well-being of our residents at the heart of every decision.
Their shared passion for quality care, combined with a strong sense of community responsibility, ensures that George Brooker House continues to be a safe, caring, and supportive environment for both residents and staff. We are extremely grateful for the time, expertise, and commitment they give so generously.

Since 1992, Maggie has dedicated her career to working at George Brooker House, focusing on the care and support of vulnerable adults. Early on, she discovered that meeting their needs was not just a job, but her true vocation. This realisation fuelled her passion and commitment to providing the highest quality of care.
With the unwavering support of her line managers, she embarked on a journey of personal and professional development and successfully completed levels 2 to 5 in Health and Social Care. These qualifications equipped her with a comprehensive understanding of the field.
Additionally, Maggie undertook specialist dementia training, enhancing her ability to support individuals with this condition effectively.
In 2015, her dedication and hard work culminated in her appointment as the Registered Manager. This role has allowed her to lead and inspire a team of workers, ensuring they consistently deliver compassionate and person-centred care.Although Maggie's journey has been both challenging and rewarding, she is very proud of the positive impact she has made in the lives of those she continues to care for.

Sarah recently completed her Level 5 qualification in Health and Social Care, further strengthening her knowledge and leadership skills within her role. This achievement reflects her commitment to continuous professional development and her dedication to maintaining the highest standards of care.
Sarah is passionate about delivering high-quality, person-centred care, always ensuring that residents are treated with dignity, respect, and compassion. She is equally committed to supporting and developing her colleagues, actively encouraging team members to grow and reach their full potential whenever she recognises their strengths.

Malcolm and Nikki are responsible for managing the day-to-day accounts at George Brooker House, ensuring that all financial processes run smoothly and efficiently. From handling invoices and payments to supporting residents and families with any financial queries, they play an essential role in the daily operation of the home.
Both Malcolm and Nikki are known for their friendly and approachable manner. They are always happy to help, taking the time to explain processes clearly and provide reassurance and support whenever it is needed. Their positive attitude and willingness to assist make them a valued part of the team and a reassuring point of contact for residents, families, and colleagues alike.
Frequently Asked Questions about The George Brooker Care Society Ltd
What types of Care is The George Brooker Care Society Ltd registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The George Brooker Care Society Ltd have?
There are 45 Single Rooms.
What are the Facilities & Services at The George Brooker Care Society Ltd?
Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The George Brooker Care Society Ltd to the centre of Dagenham?
0.9 mile(s) as the crow flies, distance by road may be significantly further.
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