Lee House, London, London
Lee House, London, London
Lee House, London, London

Lee House is an attractive residential care home located in Wimbledon offering care and support to females over the age of 65.

The home has been carefully designed to offer comfortable accommodation which includes single occupancy bedrooms each with ensuite facilities, a pleasant lounge, dining room and garden. Facilities are also available for family or friends to stay overnight.   Residents may personalise their room with small items of furniture and ornaments to promote familiarity.

Residents are encouraged to join in with a variety of activities and events as well enjoying hobbies old and new. Day trips and visiting entertainers are also part of the busy social calendar.

Group: Abbeyfield Society

Person in charge: Theresa McLaughlin (Manager)

Local Authority / Social Services: London Borough of Merton Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 27 Service Users

Registered Care Categories*: Old Age

Admission Information: Female only. Ages 65+.

Single Rooms: 27

Rooms with ensuite WC: 27

Facilities & Services: Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Stairlift • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Lee House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

8.8 Lee House has a Review Score of 8.8 (8.762)

The Review Score of 8.8 (maximum of 10) for Lee House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for Lee House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.706 for Lee House is calculated as follows: ( (25 Excellents x 5) + (8 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 34 Ratings = 4.706

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 4.056 Points relating to the number of positive Reviews for Lee House is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 5.4 positive Reviews (27 registered maximum number of service users ÷ 5). 3 Reviews ÷ 5.4 Target = 0.556

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Lee House?

  • Extremely LIKELY
    3
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Lee House

  • Friend of Resident/Service User
    1
  • Niece of Resident/Service User
    1
  • Power of Attorney/Solicitor of Resident/Service User
    1

I found the standard of care and support at Lee House to be exceptional, the house is well maintained and the residents needs are catered to a high standard. The manager was always friendly and approachable, and the staff showed care and compassion to the residents. I would highly recommend Lee House to anyone looking for a care environment for their loved one.

How likely would you be to recommend Lee House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Extremely efficient, knowledgeable and caring manager. She knows her residents and staff very well. All conversations and requests have always acted upon with efficiency and speed.

They have made my friend a new person since she entered the home. She walks better, has put on weight and no longer suffers from the various problems she had on entering the home. She always looks nice and all her personal needs are handled with care. The staff show a great deal of empathy (in my opinion) with the residents.

Kind and caring staff.

How likely would you be to recommend Lee House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I cannot describe how caring and nice all the staff are at Lee House. My aunt is 99 and has been her for at least 3 years. I cannot fault any staff they are all so nice.

How likely would you be to recommend Lee House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

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Extremely UNLIKELY

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Awards / Recognitions

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Care Home Idol 2016

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