Morven House

Thank you for everything you do!

Thank you to the Morven team for continuing to be great.

Just wanted to say I think the staff are doing an amazing job. They treat patients with kindness and dignity.

Two female and one of the male care assistants (I cannot remember his name) were helping to care for our friend. They were so caring and patient.

Thanks so much to every staff member. We can appreciate how difficult the jobs you guys have are so thank you so so much. You’re all amazing.

Morven House Care Home has a new management/ownership and we have so far been very impressed with the ongoing changes that are very evident. The new owners are extremely proactive and want to make the changes that were necessary. Our mother is extremely well looked after and, as a family, we are very happy with the care here.

My friend has been at Morven House Care Home for a month now. We have visited her weekly and have been so impressed with the genuine interest, love and care she has been shown. All the staff are kind amiable and co-operative at all times. We as visitors have been made to feel welcome too and there is a lovely atmosphere here. It's like a wonderful family.

Very easy to book an appointment to see my aunt. COVID protocols were followed and I had confidence that staff were following the guidelines. I found my aunt to be looked after well with regards to appearance and health. One staff member, in particular, has very good knowledge of my aunt's needs and background.

I believe that a yearly review with staff, relatives and the resident invited to the meeting would be helpful. I think that a key worker system would be helpful. A staff member who can be involved in a particular resident's care including clothing requirements, activities etc. Staff are generally very professional and helpful, but they don't always know about a particular resident.

Well done Morven - 5 stars.

Excellent staff and home.

Amazing staff who looked after our Mum who was so poorly and sadly passed away. Kept us informed of any changes, always welcoming, and could see they genuinely care for the people they look after. In a worrying time for the family we were so pleased she got a placement here as such a stunning location too.

I feel that they genuinely care about my husband and his welfare.

Helpful team, excellent service.

Keep up the hard work Morven House and thank you.

My friend has been in this home since December 2016 and I find the home very friendly and look after residents well. Keep you informed of any illness or if the resident has to go into hospital.

Very good.

We appreciate that my mum participates with the activities to keep her active.

Mum has dementia but has improved both physically and mentally since being in the home. The only negatives would be the lift and Mum's small bedroom.

From the beginning of the residence procedure, the manager and staff have been helpful, thoughtful and very attentive to my husband's welfare.

Current management are working hard to make good improvements. Mum has been here for 2 years. Any problems the management are very accessible and respond well to suggestions etc. New activities regime looks very hopeful.

A comfortable and friendly atmosphere.