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Nightingale House

57 Main Road, Gidea Park, Romford, London RM2 5EH
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Nightingale House, Romford

Nightingale House has been part of the organisation for almost 20 years, providing high-quality, person-centred care for older people and specialising in supporting individuals living with dementia. As part of a small group of care homes across Essex and Surrey, Nightingale House is committed to delivering exceptional care through comprehensive care planning, regular reviews, and a dedicated team focused on meeting each resident’s individual needs.

Located in the heart of Romford,...  

Care Provided by Nightingale House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,600N/A
Residential Dementia CareFrom £1,600N/A

Contact Nightingale House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Joanne Peel (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (7)

Visiting

  • No restrictions.

Parking

  • On site parking.

Nightingale House Reviews (21)

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9.7

Nightingale House has a Review Score of 9.7 (9.722) out of 10, based on 15 reviews in the last 2 years. Over all time Nightingale House has 21 reviews.

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Showing 21 reviews matching selected criteria
Review from Debbie T (Daughter of Resident) published on 27 February 2026 Submitted via Website
Overall Experience
There are not enough Positive Words to describe what a wonderful Care Home Nightingale House is and all that it offers. They kindly took mum under their wing in October 2025 and the care she has received since, to help her settle in, has been outstanding. Staff crucially understand the individual needs of residents and treat them all with the utmost respect, care, dignity, kindness, compassion, warmth and love which I witness on every visit to mum.
All staff are very approachable, friendly, polite, dedicated and efficient. No matter how busy, they are always available for a chat and to offer a listening ear to relatives if needed (usually with a nice cup of tea!). The Home is always clean, tidy, homely and welcoming of relatives at any time. Regular activities are in abundance with great interaction and encouragement from all involved.

I cannot praise the Whole Team enough & would highly recommend 100%. It is very reassuring to know your loved one is safe & well cared for, THANK YOU!

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Review from C H (Stepdaughter of Resident) published on 20 February 2026 Submitted via Website
Overall Experience
Nightingale House provides the best possible care for residents. They are safe and very well cared for by the staff.
The staff are always welcoming and friendly to families and friends of residents.
The manager is always helpful and supportive and always takes the time to make visitors feel included.
The home is very good at communicating with families and will call with updates if your resident is unwell.

Overall there is a lovely, homely atmosphere and I would recommend it to other people.

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Review from Lynn L (Daughter of Resident) published on 24 October 2025 Submitted via Website
Overall Experience

Care home perfectly describes Nightingale House. The care given by the staff is outstanding and my parents quickly felt at home. They became residents in July 2025, following mum becoming extremely unwell and being admitted to hospital. On her discharge, the hospital said that she would need 24/7 care. Prior to this, mum and dad had lived mostly independently, with mum caring for dad as he has very limited sight. Mum and dad have been married for 73 years and did not want to be apart. We visited Nightingale House and immediatedly felt its warmth and knew that this was where they would be happy and safe. They are both thriving due to the amazing staff who always take time to chat to them and make them smile. Daily activities are provided and regular outside entertainment is brought in including singers, Pearly Queen, therapy dogs and pilates. Family and friends are warmly welcomed at all times. Recently we enjoyed a trip to Southend. It was a fantastic day enjoyed by all. Thank you

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Review from D M (Daughter of Resident) published on 31 July 2025 Submitted via Website
Overall Experience
Both my parents were initially in Nightingale House as Dad had several strokes and was no longer safe to live at home anymore. Mum insisted on entering Nightingale with Dad. Nightingale were extremely good with both of them.
Now Mum is on her own in Nightingale. She is safe and well looked after. The staff are all very pleasant and work very hard. There is lots of opportunities in relation to entertainment from chair yoga, games in the home, trips out, they are going to Southend soon, but also take them around the park for a bit in good weather, they have a wide variety of musical entertainment and visits from pets, normally dogs.
The staff are very responsive to relatives if you need to speak to them about anything. They have formal meetings, information sent out via email and have a good social media website for relatives to tap into if they are not able to go to Nightingale so that they can see what their loved ones are up to.

I'm very happy with Nightingale House Romford.

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Review from Paul O (Brother of Resident) published on 22 July 2025 Submitted via Website
Overall Experience

There was always excellent monitoring of residents. The staff always knew where my sister was in the home when I arrived to visit her. I was always welcomed by the staff and asked to sign the visitor's book on my arrival.

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Review from Debbie M (Daughter of Resident) published on 17 July 2025 Submitted via Website
Overall Experience
Great care home, all staff supportive of residents with care & consideration.
Plenty of activities throughout the day.

Family / friends can visit whenever they like & the home also offer 'quiet lounge' should you want to sit & chat in a private room with your relative.

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Review from Deborah W (Daughter of Resident) published on 17 July 2025 Submitted via Website
Overall Experience

My mother has been a resident for over two years and is completely happy here. As visitors we are always made to feel so welcome and the staff are very approachable and friendly. They provide plenty of activities as well as a well maintained shady garden with outdoor seating. I am always kept well informed of all the activities and trips that are planned and really welcome the updates in the social page.

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Review from N P (Son of Resident) published on 16 July 2025 Submitted via Website
Overall Experience

My mother has been in care home for three years and she has been well looked after by nursing staff. Staff are very polite and doing excellent job and always ask us if want drink tea, coffee and water. I am so happy with care facilities provided.

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Review from X S (Daughter of Resident) published on 26 May 2025 Submitted via Website
Overall Experience

We came across Nightingale House as a respite for my dad, he was there for 2 weeks he mentioned that he was well looked after and that he would go back there again. The staff where very friendly right from the start and even after getting Dad back home.

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Review from L H (Daughter of Resident) published on 8 April 2025 Submitted via Website
Overall Experience
Our mum was a resident in Nightingale house for 1 year January 2024 - 1st January 2025. Nightingale is a friendly well run care home. It is clean and welcoming. Family and friends can visit any time of the day and don't have to make appointment to visit. Although our mum never wanted to join in there were activities going on everyday, bingo, art and crafts, singalongs etc. Nice bright communal lounge and separate dining room. A varied menu with a choice of dishes..
Staff- All staff were professional , kind, caring, hardworking and friendly. Nothing was too much trouble for them. They treated our mum with compassion, love and respect until her dying day.

I just want to say thank you very much to all the amazing staff for looking after our mum. and I would definitely recommend this home.

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Review from Jacqui O (Daughter of Resident) published on 7 October 2024 Submitted via Website
Overall Experience

Our mum received outstanding care from all the staff at Nightingale House, we can't thank them enough. She was always well-presented and very content. Even if she was feeling a little under the weather she was encouraged to join the other residents in the welcoming communal lounge. The home was always spotless, with a great homely feel to it. Management are very approachable and proactive, and all feedback is listened to and acted upon. I would thoroughly recommend this home for your loved ones, we are so glad our mum spent her last few years here.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind comments. It was an honour for us to be part of your mum's story.

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Review from Maureen C (Sister of Resident) published on 29 August 2024 Submitted via Website
Overall Experience
If anyone is looking for care for their loved one then Nightingales is the place. My brother is so happy and is absolutely thriving. The staff are always happy to help and greet you with smiles. He's been there for 6 months now and all my worries are behind me as I know he's being cared for with love and affection. My recommendation is 100!

I actually think this home saved my sanity.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you Maureen for your kind words. It's an absolute pleasure to have you brother here and he loves that you pop in whenever you want. The door is always open! We look forward to seeing you soon and continuing to keep you sane.

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Review from D L (Son of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

Dad was moved here earlier this year, his move was unplanned and unexpected due to an accident. So we didn't get to visit beforehand or prepare ourselves or Dad for his move. But we have been pleasantly surprised and impressed with the way that the staff have made huge efforts to help Dad to adjust and to make him feel at home and to settle him into his new life.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you, your words are appreciated. It's great having Dad here and lovely seeing you and your sister enjoy each evening with Dad. The door is always open for you all.

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Review from Denise P (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

Lovely home, my mum is very happy here. The staff are amazing and very caring, food is good mum is diabetic and well taken care of. Mum has her hair done regularly which we love. Thank you to the manager and all the staff they do a marvellous job.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you, your words are appreciated. We love having Mum here and look forward to seeing you guys again soon. Thank you for how involved you are too!

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Review from Jo L (Daughter of Resident) published on 20 August 2024 Submitted via Website
Overall Experience

Can't praise the staff enough. Lovely homely feel with lovely gardens. All staff listen to requests and understand individual needs. Dad is assisted with all care when needed but also makes correct judgements with my dad when he feels he can manage. All staff seemed happy to be there and always greeted with smiles a good vibes. Keep up the good, hard work.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind words. We've enjoyed getting to know Dad, you and your family members. Thank you to you too for what you bring to us, it's lovely that you welcome Dad's new friends into your visits and involve them too.

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Review from Carol T (Daughter of Resident) published on 25 September 2023 Submitted via Website
Overall Experience

The team are always responsive to our requests in a very positive way. They hold events constantly, which keep the residents happy, interested and promotes their health in this way. They’re forward thinking, by taking residents whenever possible on one to one basis days out. Their page on social media has almost daily updates within the home, exhibiting pictures of the residents enjoying singing, drawing, painting, puzzles etc. I have never known a care home with such a caring outlook from top to bottom.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind words and time taken to write a review. I will pass your comments back to the staff.

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Review from V M (Daughter of Resident) published on 18 September 2023 Submitted via Website
Overall Experience
My father has been a resident for 8 months now, in that time he has been cared for in a professional manner with empathy and kindness.
Staff are well trained and have taken time to get to know him and his individual needs. Although his behaviour, can at times, be challenging they still treat him with courtesy and compassion. Staff keep me updated on his care and contact me if there have been any changes or issues with his care. The home is kept clean at all times and a number of areas have been improved whilst he has been a resident.

Overall, I am confident that he is safe and has been looked after in a professional manner.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking you time to leave us a review and thank you for the positive feedback. It's very much appreciated. I will take note of the areas with less than 5 stars and make them part of the focus for our next stage of improvements. Please feel free to speak to me directly with any ideas you have.

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Review from Kevin B (Next of Kin) published on 18 September 2023 Submitted via Website
Overall Experience

Great level of service for my mother. It is a weight off of our minds to find a team who are so dedicated to her wellbeing and safety. Lots of activities and Mum integrated immediately into her new home. Keep up the fantastic work.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking the time to leave this review Kevin and thank you for the positive feedback. I will pass your comments on to the staff.

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Review from C B (Daughter-in-law of Resident) published on 18 September 2023 Submitted via Website
Overall Experience

My mother-in-law has been a resident since January 2020. She has been very settled at the home and if we take her out, she wants to come back indoors! The staff are wonderful and a lot of thought is put into entertaining the residents. We are very happy with our choice of home for her.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking the time to write this and for the positive comments.

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Review from Karen B (Friend of Resident) published on 15 September 2023 Submitted via Website
Overall Experience

The Nightingale staff are amazing. The home is always clean and welcoming any time you visit - they say to treat it like you would visit at any time, so you don't have to make appointments like some places. They do so many fun activities - every day there is something going on. A lovely home.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Hi Karen, thank you so much for taking the time out to write a review for us and even more so for the glowing and positive comments. I'll pass your feedback on to the staff.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 November 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nightingale House.

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Frequently Asked Questions about Nightingale House

What types of Care is Nightingale House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nightingale House have?

There are 29 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Nightingale House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Nightingale House to the centre of Romford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nightingale House to verify any information. View our terms and conditions. Nightingale House has an Enhanced Service -more info.