Nightingale House

57 Main Road, Gidea Park, Romford RM2 5EH
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9.8 18 Reviews
  • Nightingale House, Romford
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 43 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1600
  • Self-Funded Residential Dementia Care: from £1600

These prices are only a guideline, please contact Nightingale House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Joanne Perk (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (29)
  • Couples/Companion Rooms (7)

Visiting

  • No restrictions.

Parking

  • On site parking.

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Nightingale House Reviews (18)

9.8

Nightingale House has a Review Score of 9.8 (9.765) out of 10, based on 17 reviews in the last 2 years. Over all time Nightingale House has 18 reviews.

Overall Experience

  • 14
  • 3
  • 1
  • 0
  • 0

Date Published

18
7
12
17
1

Review from D M (Daughter of Resident) published on 31 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Both my parents were initially in Nightingale House as Dad had several strokes and was no longer safe to live at home anymore. Mum insisted on entering Nightingale with Dad. Nightingale were extremely good with both of them.
Now Mum is on her own in Nightingale. She is safe and well looked after.
The staff are all very pleasant and work very hard. There is lots of opportunities in relation to entertainment from chair yoga, games in the home, trips out, they are going to Southend soon, but also take them around the park for a bit in good weather, they have a wide variety of musical entertainment and visits from pets, normally dogs.
The staff are very responsive to relatives if you need to speak to them about anything. They have formal meetings, information sent out via email and have a good social media website for relatives to tap into if they are not able to go to Nightingale so that they can see what their loved ones are up to.
I'm very happy with Nightingale House Romford.

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Review from Paul O (Brother of Resident) published on 22 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

There was always excellent monitoring of residents. The staff always knew where my sister was in the home when I arrived to visit her. I was always welcomed by the staff and asked to sign the visitor's book on my arrival.

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Review from Deborah W (Daughter of Resident) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for over two years and is completely happy here. As visitors we are always made to feel so welcome and the staff are very approachable and friendly. They provide plenty of activities as well as a well maintained shady garden with outdoor seating. I am always kept well informed
of all the activities and trips that are planned and really welcome the updates in the social page.

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Review from Debbie M (Daughter of Resident) published on 17 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care home, all staff supportive of residents with care & consideration.
Plenty of activities throughout the day.
Family / friends can visit whenever they like & the home also offer 'quiet lounge' should you want to sit & chat in a private room with your relative.

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Review from N P (Son of Resident) published on 16 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in care home for three years and she has been well looked after by nursing staff. Staff are very polite and doing excellent job and always ask us if want drink tea, coffee and water. I am so happy with care facilities provided.

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Review from X S (Daughter of Resident) published on 26 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We came across Nightingale House as a respite for my dad, he was there for 2 weeks he mentioned that he was well looked after and that he would go back there again. The staff where very friendly right from the start and even after getting Dad back home.

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Review from L H (Daughter of Resident) published on 8 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum was a resident in Nightingale house for 1 year January 2024 - 1st January 2025. Nightingale is a friendly well run care home. It is clean and welcoming. Family and friends can visit any time of the day and don't have to make appointment to visit. Although our mum never wanted to join in there
were activities going on everyday, bingo, art and crafts, singalongs etc. Nice bright communal lounge and separate dining room. A varied menu with a choice of dishes..
Staff- All staff were professional , kind, caring, hardworking and friendly. Nothing was too much trouble for them. They treated our mum with compassion, love and respect until her dying day.
I just want to say thank you very much to all the amazing staff for looking after our mum. and I would definitely recommend this home.

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Review from Jacqui O (Daughter of Resident) published on 7 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum received outstanding care from all the staff at Nightingale House, we can't thank them enough. She was always well-presented and very content. Even if she was feeling a little under the weather she was encouraged to join the other residents in the welcoming communal lounge. The home was always
spotless, with a great homely feel to it. Management are very approachable and proactive, and all feedback is listened to and acted upon. I would thoroughly recommend this home for your loved ones, we are so glad our mum spent her last few years here.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind comments. It was an honour for us to be part of your mum's story.

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Review from Maureen C (Sister of Resident) published on 29 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

If anyone is looking for care for their loved one then Nightingales is the place. My brother is so happy and is absolutely thriving. The staff are always happy to help and greet you with smiles. He's been there for 6 months now and all my worries are behind me as I know he's being cared for with love
and affection. My recommendation is 100!
I actually think this home saved my sanity.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you Maureen for your kind words. It's an absolute pleasure to have you brother here and he loves that you pop in whenever you want. The door is always open! We look forward to seeing you soon and continuing to keep you sane.

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Review from D L (Son of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad was moved here earlier this year, his move was unplanned and unexpected due to an accident. So we didn't get to visit beforehand or prepare ourselves or Dad for his move. But we have been pleasantly surprised and impressed with the way that the staff have made huge efforts to help Dad to adjust
and to make him feel at home and to settle him into his new life.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you, your words are appreciated. It's great having Dad here and lovely seeing you and your sister enjoy each evening with Dad. The door is always open for you all.

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Review from Denise P (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely home, my mum is very happy here. The staff are amazing and very caring, food is good mum is diabetic and well taken care of. Mum has her hair done regularly which we love. Thank you to the manager and all the staff they do a marvellous job.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you, your words are appreciated. We love having Mum here and look forward to seeing you guys again soon. Thank you for how involved you are too!

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Review from Jo L (Daughter of Resident) published on 20 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise the staff enough. Lovely homely feel with lovely gardens. All staff listen to requests and understand individual needs. Dad is assisted with all care when needed but also makes correct judgements with my dad when he feels he can manage. All staff seemed happy to be there and always greeted
with smiles a good vibes. Keep up the good, hard work.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind words. We've enjoyed getting to know Dad, you and your family members. Thank you to you too for what you bring to us, it's lovely that you welcome Dad's new friends into your visits and involve them too.

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Review from Carol T (Daughter of Resident) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are always responsive to our requests in a very positive way. They hold events constantly, which keep the residents happy, interested and promotes their health in this way. They’re forward thinking, by taking residents whenever possible on one to one basis days out. Their page on social media
has almost daily updates within the home, exhibiting pictures of the residents enjoying singing, drawing, painting, puzzles etc. I have never known a care home with such a caring outlook from top to bottom.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for your kind words and time taken to write a review. I will pass your comments back to the staff.

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Review from V M (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident for 8 months now, in that time he has been cared for in a professional manner with empathy and kindness.
Staff are well trained and have taken time to get to know him and his individual needs. Although his behaviour, can at times, be challenging they still treat him
with courtesy and compassion. Staff keep me updated on his care and contact me if there have been any changes or issues with his care. The home is kept clean at all times and a number of areas have been improved whilst he has been a resident.
Overall, I am confident that he is safe and has been looked after in a professional manner.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking you time to leave us a review and thank you for the positive feedback. It's very much appreciated. I will take note of the areas with less than 5 stars and make them part of the focus for our next stage of improvements. Please feel free to speak to me directly with any ideas you have.

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Review from Kevin B (Next of Kin) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great level of service for my mother. It is a weight off of our minds to find a team who are so dedicated to her wellbeing and safety. Lots of activities and Mum integrated immediately into her new home. Keep up the fantastic work.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking the time to leave this review Kevin and thank you for the positive feedback. I will pass your comments on to the staff.

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Review from C B (Daughter-in-law of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law has been a resident since January 2020. She has been very settled at the home and if we take her out, she wants to come back indoors! The staff are wonderful and a lot of thought is put into entertaining the residents. We are very happy with our choice of home for her.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Thank you for taking the time to write this and for the positive comments.

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Review from Karen B (Friend of Resident) published on 15 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Nightingale staff are amazing. The home is always clean and welcoming any time you visit - they say to treat it like you would visit at any time, so you don't have to make appointments like some places. They do so many fun activities - every day there is something going on. A lovely home.

Reply from Kevin Johnson, Registered Manager at Nightingale House

Hi Karen, thank you so much for taking the time out to write a review for us and even more so for the glowing and positive comments. I'll pass your feedback on to the staff.

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Review from Eileen T (Wife of Resident) published on 2 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Whilst there are some very caring staff, there is a need to remember there are many forms of Dementia, they need treating individually not always as one. Again, I feel Dementia homes should have more staff on to get that individuality, a little better.

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Current Review Score: 9.8 (9.765)

Overview of Review Score

The Review Score of 9.8 (9.765) out of 10 for Nightingale House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.765 for Nightingale House is calculated as follows: ( (155 Excellents x 5) + (36 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 196 Ratings = 4.765

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Nightingale House is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Frequently Asked Questions about Nightingale House

What types of Care is Nightingale House registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nightingale House have?

There are 29 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Nightingale House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Nightingale House to the centre of Romford?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nightingale House to verify any information. View our terms and conditions. Nightingale House has an Basic Service - more info.