- UK Care Homes Search
- Care Homes in England
- Care Homes in London
- Care Homes in Redbridge Borough
- Rowallan House care home







Rowallan House is a traditional family care home with its own unique atmosphere.
With over 45 years of experience providing exceptional care for older people, Rowallan enjoys an enviable reputation in the local community, with most referrals coming from personal recommendations. As an organisation, they are committed to offering degrees of care, support, and assistance appropriate to individuals’ needs, ensuring their right to dignity, respect, choice, and control over their own...
Rowallan House is a traditional family care home with its own unique atmosphere.
With over 45 years of experience providing exceptional care for older people, Rowallan enjoys an enviable reputation in the local community, with most referrals coming from personal recommendations. As an organisation, they are committed to offering degrees of care, support, and assistance appropriate to individuals’ needs, ensuring their right to dignity, respect, choice, and control over their own lives.
Rowallan offers a range of services tailored to individual residents in an informal, traditional, and homely setting, delivered by a team of long-serving, dedicated, and caring staff. Rowallan provides long- and short-term care, including respite care.
Care Provided by Rowallan House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 41 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rowallan House for full pricing details and T&Cs.
Contact Rowallan House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Marina Stack
- Private Owned
Person in charge
- Elvis Ngu (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1998
- Last Refurbishment: 2025
- Number of floors: 2
Room Information
- Single Rooms (41)
- Single Rooms with ensuite Wet Room (17)
Visiting
- Visitors welcome at any time however, they ask that, if possible, visitors refrain from coming to the home around at meal times which are 12-2pm and 4-6pm.
Parking
- Free onsite parking at the front of the building.
Rowallan House Reviews (46)
Rowallan House has a Review Score of 9.1 (9.073) out of 10, based on 7 reviews in the last 2 years.
Over all time Rowallan House has 46 reviews.
I feel that Rowallan House is an excellent care provider. It is very homely and welcoming. The staff are always obliging and friendly, ditto the management. I could now wish for a better place for my mother.
I feel that Rowallan House is an excellent care provider. It is very homely and welcoming. The staff are always obliging and friendly, ditto the management. I could now wish for a better place for my mother.
2020-21 has been a difficult year and the fact that Mum is alive, well and cheerful at 101 and has so far survived a global pandemic is a testament to the love and diligent care shown by all Rowallan staff. Mum has deteriorated quite a bit during the year but at every stage, all the staff have...
2020-21 has been a difficult year and the fact that Mum is alive, well and cheerful at 101 and has so far survived a global pandemic is a testament to the love and diligent care shown by all Rowallan staff. Mum has deteriorated quite a bit during the year but at every stage, all the staff have risen to the challenge and Mum is still very much herself. It's good to know they treat her as a person with a life history and not as a resident. Care has also been shown to the family: staff kept us up to date and facilitated contact even in that dark period when in-person visiting was not allowed. That was an additional burden that everyone took on with sympathy and courtesy. We cannot thank Rowallan enough.
I can honestly say they looked after her extremely well. Staff were always polite, and...
I can honestly say they looked after her extremely well. Staff were always polite, and upon my visits, I witnessed first hand their care and attention for their patients. Thank you for making this very difficult time for myself and mum an experience we are very grateful for. 10 out of 10 Rowallan House! Many thanks for your help, in particular the manager, for his patience with us keep changing the dates of her visit!!
I feel I could ask for their advice about anything to do with my mother and they would help.
My Mum, unfortunately, is too ill to appreciate their care but I appreciate it and feel she is in safe hands....
I feel I could ask for their advice about anything to do with my mother and they would help.
My Mum, unfortunately, is too ill to appreciate their care but I appreciate it and feel she is in safe hands. I think a lot of the staff and the care they take of my Mum.
Thank you to all of them.
I would not like to see mum anywhere...
I would not like to see mum anywhere else, this is a unique place to be cared for.
My mum has been in this home for 3 months and has been shown nothing but love and dignity and respect. Great place.
My mum has been in this home for 3 months and has been shown nothing but love and dignity and respect. Great place.
The manager is excellent and always happy to make time for the family to discuss anything we wish.
The carers are all great - it has always felt a home from home which is very special for us and mum.
The manager is excellent and always happy to make time for the family to discuss anything we wish.
The carers are all great - it has always felt a home from home which is very special for us and mum.
My father-in-law is looked after and cared for with dignity and respect. The home is warm and relaxed and welcoming at all times. The...
My father-in-law is looked after and cared for with dignity and respect. The home is warm and relaxed and welcoming at all times. The staff are friendly and approachable and I would recommend Rowallan House to anyone that is considering a care home for a loved one.
The nursing home has looked after my husband for 3 1/2 years. The staff have been excellent and caring and professional in their jobs. At the nursing home there is a good team of workers who help my husband in dressing, bathing and putting him into bed at night.
The nursing home has looked after my husband for 3 1/2 years. The staff have been excellent and caring and professional in their jobs. At the nursing home there is a good team of workers who help my husband in dressing, bathing and putting him into bed at night.
My wife noticed an advert for Rowallan House and my mum took up residence shortly after. My wife died during that year and now 5 years later, mum has died in July of this year. Mum was virtually blind but sound of mind and the activities provided by the care home helped in keeping her mind active....
My wife noticed an advert for Rowallan House and my mum took up residence shortly after. My wife died during that year and now 5 years later, mum has died in July of this year. Mum was virtually blind but sound of mind and the activities provided by the care home helped in keeping her mind active. She remembered most of the words of the old music hall songs and the regular parties at the home gave her the opportunity to sing which she enjoyed very much. Getting dressed each day in her day clothes was beneficial as when she was in her own home, she invariably kept her night clothes on all day. Her room was always clean and tody, her clothing when laundered in the home were replaced in one of her two wardrobes.
My mother was a resident of Rowallan House for 5 years. She had early stage dementia when she first entered Rowallan House. Prior to becoming a resident, she had three accidents in her own home. She no longer felt safe there. Without a doubt, her time in Rowallan House extended her life. She was...
My mother was a resident of Rowallan House for 5 years. She had early stage dementia when she first entered Rowallan House. Prior to becoming a resident, she had three accidents in her own home. She no longer felt safe there. Without a doubt, her time in Rowallan House extended her life. She was very happy there, very well looked after and she felt safe. The house has excellent facilities, the rooms are clean and the management and staff are very professional.
My mother was taken into Rowallan House 2 1/2 years ago. Throughout that time she was cared for and looked after by the staff and management team superbly. Their reassurance and approachability was consistent whenever we had a problem or issue. In the last few weeks of my mother's life, everything...
My mother was taken into Rowallan House 2 1/2 years ago. Throughout that time she was cared for and looked after by the staff and management team superbly. Their reassurance and approachability was consistent whenever we had a problem or issue. In the last few weeks of my mother's life, everything was geared to making her comfortable for which my family and I will be eternally grateful.
A very caring environment. My sister was treated with great care and consideration. The management were extremely efficient and coped well with what could be difficult situations concerning the elderly.
The care and wellbeing of the residents was always at the forefront of their thoughts and...
A very caring environment. My sister was treated with great care and consideration. The management were extremely efficient and coped well with what could be difficult situations concerning the elderly.
The care and wellbeing of the residents was always at the forefront of their thoughts and actions.
My mother went into Rowallan House in May 2015. From the very beginning, it became apparent that the care shown to the residents by the staff was exceptional. My mother had been diagnosed with Alzheimer's and the patience and understanding of all the staff meant that she was stimulated and happy....
My mother went into Rowallan House in May 2015. From the very beginning, it became apparent that the care shown to the residents by the staff was exceptional. My mother had been diagnosed with Alzheimer's and the patience and understanding of all the staff meant that she was stimulated and happy. As my mother's health deteriorated and she was eventually placed into palliative care the staff's kindness and consideration not only to Mum but to our family as well was outstanding. Our mother was able to pass away with dignity and love thanks to all the staff. Their kindness will always be remembered.
I found the home to be clean and organised. The residents were treated with dignity and respect and were well looked after. The staff were very friendly and caring.
I found the home to be clean and organised. The residents were treated with dignity and respect and were well looked after. The staff were very friendly and caring.
The premises are bright and well looked after.
The staff are willing to talk about the care of residents and take note of any concerns you may have.
There has been a recent change of management and this has been...
The premises are bright and well looked after.
The staff are willing to talk about the care of residents and take note of any concerns you may have.
There has been a recent change of management and this has been well managed.
A new activity worker has been appointed and a good program of events is published.
There is a good atmosphere of care and safety.
My mum came into this care home at the age of 98. She was very happy and content here. She was encouraged to bring personal items with her such as photos, ornaments etc. She found the staff very friendly and obliging in doing things for her. I arranged a birthday party with the help of management...
My mum came into this care home at the age of 98. She was very happy and content here. She was encouraged to bring personal items with her such as photos, ornaments etc. She found the staff very friendly and obliging in doing things for her. I arranged a birthday party with the help of management for mum's 99th. Inviting all the family, staff and residents. In her final days, the care she received was outstanding. The staff could not do enough for her and made her very comfortable until she passed away. If I needed to go into a care home now, this one would be my first choice.
Very pleased with how Mum was looked after. She was always clean and generally very happy and laughing when we visited. A well-run care home.
Very pleased with how Mum was looked after. She was always clean and generally very happy and laughing when we visited. A well-run care home.
My father (96) has been a resident for the past three years and visit usually three times a week. During this time, I have always found the staff professional, polite, cheerful and friendly. Recently, dementia has made my father really bad tempered and difficult to manage but all the staff take...
My father (96) has been a resident for the past three years and visit usually three times a week. During this time, I have always found the staff professional, polite, cheerful and friendly. Recently, dementia has made my father really bad tempered and difficult to manage but all the staff take this in their stride. The whole site is kept scrupulously clean and the maintenance man attends to every DIY type job quickly and well. Any time our experience of an 'old people smell', it is cleaned as soon as mentioned. Overall, if I needed a care home, this is the one for me. There is a lovely garden, secluded, lawned with plenty of greenery. I love taking Dad out there in his wheelchair.
All staff are supportive and aware of residents' needs. My Mother relates extremely well to all staff and is always clean and well fed. I am always kept informed of her condition, i.e. doctor's visits. My sister and I have a good friendly relationship with all the carers/staff who are always...
All staff are supportive and aware of residents' needs. My Mother relates extremely well to all staff and is always clean and well fed. I am always kept informed of her condition, i.e. doctor's visits. My sister and I have a good friendly relationship with all the carers/staff who are always approachable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 February 2020Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 16 Aug 2026
Yee-haw! What a fantastic time we had at Rowallan House Care Home’s annual summer party! This year’s theme was Country and Western, and our residents and staff embraced it wholeheartedly...
There are no upcoming events for Rowallan House.
Awards / Recognitions (3)
- 05 Jun 2022Recipient: Rowallan House
- 16 Sep 2020Recipient: Rowallan House
- 01 Jul 2019Recipient: Rowallan House
Accreditations
There are no accreditations posted yet for Rowallan House.
Meet the Team (10)

Marina is one of the founding partners of Rowallan House and has been at the heart of the home since it first opened its doors. Together with her...
Marina is one of the founding partners of Rowallan House and has been at the heart of the home since it first opened its doors. Together with her husband Alan, she built Rowallan House from the ground up, helping to establish what was one of the early private care homes in the UK.
In those early days, Marina was very much hands-on and involved in every part of daily life at Rowallan House. In fact, she was even the home’s cook, preparing meals for residents herself and making sure that everything was done to the standard she expected. For her, Rowallan House was never simply a business — it was a home, and the people living there were at the centre of everything she did.
Her warmth, dedication and belief in providing genuinely personal care helped create the values that Rowallan House continues to uphold today. Although the home has grown and developed considerably over the years, Marina remains an important part of the Rowallan family and a constant reminder of where our story began.

Kevin has been part of the Rowallan House story for as long as he can remember. Growing up, he actually lived at the home and, from a young age,...
Kevin has been part of the Rowallan House story for as long as he can remember. Growing up, he actually lived at the home and, from a young age, witnessed the love, care and dedication that his parents, Alan and Marina, put into building Rowallan House. He saw first-hand how the home grew from a small family business into the care home it is today, and those early experiences shaped his own passion for caring for people.
He has always remained closely involved in the family business, alongside running his own businesses. He is very much a hands-on member of the team and can be found at Rowallan House most days, working alongside the staff and taking an active interest in the day-to-day running of the home. Despite the many responsibilities that come with running the business, one of the things Kevin enjoys most is simply spending time with the residents.
For Kevin, Rowallan House is much more than a business. It is the family home where he grew up and a place that has been part of his life from the very beginning. He is proud to continue the values his parents established all those years ago and to help ensure that Rowallan House remains a warm, family-run home where residents are genuinely known, valued and cared for.

Philomena has been a valued and incredibly loyal member of the Rowallan Group since 1986, bringing with her almost four decades of experience,...
Philomena has been a valued and incredibly loyal member of the Rowallan Group since 1986, bringing with her almost four decades of experience, commitment and extensive knowledge. Over the years, she has played a key role in running and developing many of the Group’s businesses, helping to provide the stability and commercial experience that has supported the family business through decades of change and growth.
Her deep understanding of the care industry, business operations and the people behind them has been invaluable to Rowallan. Philomena has been a constant presence throughout the Group’s journey, and her knowledge, judgement and loyalty have helped underpin the businesses over many years. More than simply a colleague, Philomena is regarded as part of the family. Her contribution, friendship and unwavering commitment have made her a hugely important part of the Rowallan story, and we are incredibly grateful for everything she has brought to the business over the years.

Elvis is deeply dedicated to his role as Home Manager at Rowallan House, leading by example and setting the standard for excellence across the home....
Elvis is deeply dedicated to his role as Home Manager at Rowallan House, leading by example and setting the standard for excellence across the home. He strongly believes that it is a privilege to work in the residents’ home, and that every individual should be treated with the same care, respect, and compassion as a member of our own family.
He is passionate about creating a positive, supportive environment for both residents and staff, and works tirelessly to ensure the highest standards of care are delivered every day. Elvis strives to inspire and motivate the team, encouraging a culture where kindness, dignity, and attention to detail are at the heart of everything they do.
Through his leadership, Elvis promotes open communication, continuous improvement, and a genuine sense of community within the home, ensuring Rowallan House remains a safe, welcoming, and happy place for all.

Sheila is one of the longest-serving members of the Rowallan House team, with well over a decade of dedicated service. Her experience, commitment and...
Sheila is one of the longest-serving members of the Rowallan House team, with well over a decade of dedicated service. Her experience, commitment and genuine care for our residents make her an incredibly important part of the Rowallan House family.
As Duty Manager, Sheila plays a central role in the smooth running of the home. She coordinates the care team, organises daily duties, supports staff and helps ensure that residents receive the highest standards of care and attention. She works closely with management, families and colleagues to keep communication clear and, most importantly, to make sure our residents’ wellbeing remains at the heart of everything we do.
After more than a decade at Rowallan House, Sheila is much more than a member of staff — she is part of the fabric of the home. Her loyalty, knowledge and dedication are hugely valued, and we are incredibly fortunate to have her as part of our team.

Bola is one of the most respected and long-standing members of the Rowallan House team, having dedicated over a decade of service to our community....
Bola is one of the most respected and long-standing members of the Rowallan House team, having dedicated over a decade of service to our community. Her profound experience, unwavering commitment, and the deep, genuine care she shows to every resident make her an indispensable part of the Rowallan House family.
In her role as Duty Manager, Bola is essential to the daily rhythm and excellence of our home. She leads the care team with grace, coordinating daily duties and providing steadfast support to her colleagues. Bola ensures that the highest standards of care are always met, working seamlessly with management and families to ensure that the wellbeing and happiness of our residents remain our absolute priority.
With years of experience behind her, Bola possesses an intuitive understanding of our residents. She knows their individual stories, their unique preferences, and their daily routines, often identifying their needs before they are even spoken. Her presence is a source of calm and reassurance, and she is always the first to offer a helping hand to both residents and staff alike.

Sue leads all housekeeping at Rowallan House, ensuring the home is clean, safe, and welcoming at all times. She manages cleaning schedules, laundry,...
Sue leads all housekeeping at Rowallan House, ensuring the home is clean, safe, and welcoming at all times. She manages cleaning schedules, laundry, stock control, and hygiene standards, while overseeing the housekeeping team and carrying out regular checks across the home. Her attention to detail helps maintain a comfortable and dignified environment for all residents.

Sophia is an important part of the Rowallan House team, helping to keep the day-to-day administration of the home running smoothly. She is often the...
Sophia is an important part of the Rowallan House team, helping to keep the day-to-day administration of the home running smoothly. She is often the person behind the scenes, making sure that paperwork is kept up to date, records are organised, information is communicated, and the many administrative details that go into running a busy care home are dealt with efficiently.
Her role is varied and requires excellent organisation, attention to detail and the ability to work closely with residents, families, staff and management. Sophia provides valuable support across the home and is always willing to help wherever she is needed. Her friendly and approachable manner makes her a familiar face to both residents and their families, while her reliability and attention to detail help ensure that Rowallan House continues to run efficiently and professionally.

Wendy is our dedicated Head Chef at Rowallan House and has been delighting residents with her culinary skills for over 12 years. She brings a wealth...
Wendy is our dedicated Head Chef at Rowallan House and has been delighting residents with her culinary skills for over 12 years. She brings a wealth of experience, creativity, and passion to the kitchen, consistently preparing fresh, nutritious, and delicious meals that cater to a wide range of tastes and dietary needs.
She takes great pride in using quality ingredients to create well-balanced menus, ensuring every meal is both enjoyable and nourishing. Wendy understands the importance of food in daily life and works closely with residents to incorporate their preferences, favourite dishes, and cultural tastes into her cooking.
Her attention to detail and commitment to high standards ensure that every plate served is of exceptional quality. Wendy also leads the kitchen team with care and professionalism, maintaining excellent hygiene and food safety practices at all times.
Through her dedication and love of cooking, Wendy plays a key role in creating a warm, homely environment where residents can truly enjoy mealtimes.

Nassim has been a valued member of the Rowallan House team for over 20 years and is truly at the heart of the home. Known for her calm nature and...
Nassim has been a valued member of the Rowallan House team for over 20 years and is truly at the heart of the home. Known for her calm nature and ever-present cheery smile, she brings reassurance, kindness, and stability to both residents and colleagues every single day.
She consistently goes above and beyond in her role, always willing to help and ensuring that every resident feels supported, respected, and cared for. Nassim has a natural ability to put people at ease, creating a warm and comforting environment where residents feel safe and valued.
Her experience and dedication make her an integral part of the team, and she plays a key role in maintaining the high standards of care that Rowallan House is known for. Loved by residents and trusted by families, Nassim’s compassion and commitment have contributed greatly to the long-term success and reputation of the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowallan House to verify any information. View our terms and conditions. Rowallan House has an Enhanced Service -what an Enhanced Service includes.