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Rowallan House

17 Little Heath, Chadwell Heath, Romford, London RM6 4XX
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Rowallan House, Romford
Rowallan House, Romford
Rowallan House, Romford

Rowallan House is a traditional family care home with its own unique atmosphere.

With over 45 years of experience providing exceptional care for older people, Rowallan enjoys an enviable reputation in the local community, with most referrals coming from personal recommendations. As an organisation, they are committed to offering degrees of care, support, and assistance appropriate to individuals’ needs, ensuring their right to dignity, respect, choice, and control over their own... 

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Care Provided by Rowallan House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 41 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,500 - £1,600£1,500 - £1,600
Residential Dementia Care£1,400 - £1,500£1,400 - £1,600

Contact Rowallan House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Marina Stack
  • Private Owned

Person in charge

  • Elvis Ngu (Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1998
  • Last Refurbishment: 2025
  • Number of floors: 2

Room Information

  • Single Rooms (41)
  • Single Rooms with ensuite Wet Room (17)

Visiting

  • Visitors welcome at any time however, they ask that, if possible, visitors refrain from coming to the home around at meal times which are 12-2pm and 4-6pm.

Parking

  • Free onsite parking at the front of the building.

Rowallan House Reviews (46)

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9.1

Rowallan House has a Review Score of 9.1 (9.073) out of 10, based on 7 reviews in the last 2 years. Over all time Rowallan House has 46 reviews.

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Showing 46 reviews matching selected criteria
Review from D S (Daughter of Resident) published on 1 September 2026 Submitted via Postal Card•
Overall Experience
Review from P H (Daughter of Resident) published on 31 August 2026 Submitted via Postal Card•
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Review from R G (Son of Resident) published on 26 August 2026 Submitted via Postal Card•
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Review from N R (Daughter of Resident) published on 21 August 2026 Submitted via Postal Card•
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Review from Sandra K (Daughter of Resident) published on 17 October 2024 Submitted via Postal Card•
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Review from D M (Daughter of Resident) published on 3 October 2024 Submitted via Postal Card•
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Review from Yvonne S (Sister of Resident) published on 30 September 2024 Submitted via Postal Card•
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Review from O P (Son of Resident) published on 12 September 2024 Submitted via Postal Card•
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Review from T S (Power of Attorney of Resident) published on 12 September 2024 Submitted via Postal Card•
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Review from Shirley H (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card•
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Review from J D (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card•
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Review from Dawn L (Daughter of Resident) published on 12 September 2024 Submitted via Postal Card•
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Review from Sharrell H (Granddaughter of Resident) published on 12 September 2024 Submitted via Postal Card•
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Review from M R (Son of Resident) published on 11 October 2023 Submitted via Postal Card•
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Review from Geoff L (Brother of Resident) published on 12 December 2021 Submitted via Postal Card•
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Review from R C (Daughter of Resident) published on 12 October 2021 Submitted via Postal Card•
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Review from K H (Stepdaughter of Resident) published on 28 September 2021 Submitted via Postal Card•
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Review from Helen S (Daughter of Resident) published on 24 September 2021 Submitted via Website•
Overall Experience
Review from Dave W (Son of Resident) published on 24 September 2021 Submitted via Postal Card•
Overall Experience
Review from H H (Daughter of Resident) published on 30 August 2021 Submitted via Postal Card•
Overall Experience

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 February 2020
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (1) & Events (0)

News
  • 16 Aug 2026

    Yee-haw! What a fantastic time we had at Rowallan House Care Home’s annual summer party! This year’s theme was Country and Western, and our residents and staff embraced it wholeheartedly...

Upcoming Events

There are no upcoming events for Rowallan House.

Awards / Recognitions (3)

  • 05 Jun 2022Recipient: Rowallan House
  • 16 Sep 2020Recipient: Rowallan House
  • 01 Jul 2019Recipient: Rowallan House

Accreditations

There are no accreditations posted yet for Rowallan House.

Meet the Team (10)

Marina Stack
Marina StackJob Title PartnerJoined 1989
Kevin Stack
Kevin StackJob Title Managing PartnerJoined 1996
Philomena Gormley
Philomena GormleyJob Title Commercial DirectorJoined 1987
Elvis Ngu
Elvis NguJob Title Registered ManagerJoined 2013
Shelia
Shelia Job Title Duty ManagerJoined 2004
Bola
Bola Job Title Duty ManagerJoined 2012
Sue
Sue Job Title Head of HousekeepingJoined 2009
Sophia
Sophia Job Title AdministratorJoined 2020
Wendy
Wendy Job Title Head ChefJoined 2014
Nassim
Nassim Job Title Senior CareJoined 1999

Frequently Asked Questions about Rowallan House

What types of Care is Rowallan House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Rowallan House have?

There are 41 Single Rooms.

What are the Facilities & Services at Rowallan House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Rowallan House to the centre of Romford?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowallan House to verify any information. View our terms and conditions. Rowallan House has an Enhanced Service -what an Enhanced Service includes.