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Rutland House is a family-run care home specialising in dementia care, dedicated to providing a warm, homely atmosphere in a comfortable and safe environment whilst encouraging and supporting residents' independence.
All care staff are trained at NVQ Level 2, in dementia care and are dedicated to providing high standards of person-centred care for residents. A weekly schedule of activity includes; reminiscence therapy, music therapy with a professional musician, chair-based exercises...
Care Provided by Rutland House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Dementia Residential Care
- For a maximum of 20 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
The fee level is dependent on the needs and may vary from the base rate.
Contact Rutland House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Rutland House Care Home Ltd
- Private Owned
Person in charge
- Donna Konthasinghe (Owner/Manager)
Local Authority / Social Services
Admission Information
- Female only (entire home)
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2023
- Number of floors: 2
Room Information
- Single Rooms (16)
- Couples/Companion Rooms (2)
Rutland House Reviews (33)
Rutland House has a Review Score of 9.0 (9.044) out of 10, based on 7 reviews in the last 2 years.
Over all time Rutland House has 33 reviews.
The care home is close to my own home making it easy to get to. The carers are friendly and mum is well looked after.
Thank you for the review and appreciate you have acknowledged the hard work of our dedicated care team. Your loved one is a delight to look after and only have kind words towards the staff that looks after her. We take pride in the service we offer and strive to treat our residents with utmost...
Since my mother has been in Rutland House I have been very happy with their service and personal. The staff are very polite and always happy so its a very nice place to go. The owner Easha is very helpful and always got time for conversation and keeps me informed of any problems with my mother.
The staff are always so accommodating and will try to do anything to help my mother have a good day. They will even make her fish and chips if she asks for it. The staff always have a smile on their faces even though they do a difficult job. We appreciate how the home cares for my mother. Thank you.
My mum has now been in Rutland House since April 2024. It is a small care home and the property is older style Victorian House which some may found not to appealing. The house is very clean, no smells at all when you walk in the property which many care homes have. There is always many care workers on hand to help with the residents at all times which I was very impressed with the kindness and patients they show to all including visitors. The rooms have personal things which residents are encouraged to bring to make them feel at home and rooms always kept very clean and tidy at all time. The menu is right for older people and good choice and my mum has put on weight since living there and they have activities during the day as well. My mum is always clean and tidy and if she has any problem they inform me. The most important thing at this home I feel is the care and help they give to all living there. My mum is much more alert and happy since she has been living there.
The ladies that work there are also very nice and friendly.
Rutland House is a caring, calm and supportive environment led by a dedicated and loving team who treat my mother with the respect she needs. I have complete trust and confidence in the team at Rutland and would highly recommend this wonderful home.
Many thanks for all your care from all of our family.
My elderly mum moved into Rutland House in early April 2024. Premises very clean and staff very friendly. My mum has settled in well, she seems very happy and so am I that my mum is being looked after and cared for, which has been a huge worry when she was living alone.
It was, therefore, disappointing to see the recent inspection which, overall, judged Rutland House as ‘Requires improvement’.
Any inspection process that downgrades an overall rating to ‘requires improvement’ when three of the indicators are recognised as ‘good’ is, by any objective measure, odd. Perhaps it is the inspection process that 'requires improvement'.
Either way, if you’re considering Rutland House for a loved parent or relative please read beyond the ‘Requires improvement’ headline. That’s certainly not my experience. I’m able to relax, safe in the knowledge that my mum is well cared for with kindness and understanding.
Communication with the Manager is excellent; she responds quickly to any queries and keeps us fully informed about any changes in Mum's health.
The home itself is quite dated, but this is more than made up for by the caring staff and family-oriented ethos that you can feel as soon as you enter.
We were very disappointed to see that the recent CQC inspection gave an overall rating of 'requires improvement' this is certainly not our experience. We wouldn't want Mum to be anywhere else.
Since my nan's been at Rutland House Care Home she’s been well looked after, staff are very good to her and she comments on how lovely they are to her. My nan is content and happy which is the most important thing for us to see.
Mum settled well despite not wanting to leave home.
I cannot praise the entire staff team enough for the nurturing and empathetic care they give to the residents.
My mother would constantly say how lovely the staff were.
She also enjoyed the food.
Thank you Rutland House.
We were very worried and upset when we could no longer manage Nan’s care at home but all our concerns were put to rest when Nan settled so well and quickly in to Rutland House. She is very happy there and tells us every time we visit about how everyone is lovely to her. She eats well and always looks clean and well cared for. The staff and management are very gentle and caring and have been very supportive of our family while we are also caring for our sick father. It has been a huge help knowing Nan is happy and settled.
My aunt is very happy and well looked after. She has settled in well and despite being very frail with poor quality of life she has been given as much assistance as possible to help her live more comfortably and for her needs to be met on a daily basis. The standards in the home are excellent and the staff are all amazing.
This is a private care home and they are dementia specialists. All the staff are competent and caring. There are two carers in particular who are very good with my wife. The food standards are high. All aspects of the running of the care home are first class.
The staff are very kind. During covid, they have taken extra care. They have lots of things to do there if any problems are notified at once.
Our aunty is very happy in the home. They are very caring and keep her clean. Due to Covid and being unable to visit, they have kept us updated on her condition and are even sending photos. The staff at this care home treat us as family as well.
My aunty is very happy in the home and says they are all so caring and look after her well. They were very good at updating us during the Covid-19 pandemic when we couldn't go to visit and they regularly send us photos of my aunty as all her family live away. At the moment my aunty is very ill so they have let us visit her anytime we can as we live in Wales. Whenever we have visited my aunty always looks clean and well dressed and it is obvious she is well looked after. The home is like a home from home.
A small care home where residents and staff are like a family. There is well-kept outside space with comfortable seating and shade. During the pandemic management was proactive and all residents remained safe. This was very important to us as a family. There is a wide range of activities such as pet therapy, music group, reminiscence art and craft, pilates and bingo outside the pandemic. During fine weather, residents can enjoy tending raised flower and vegetable beds.
My wife is an interim respite resident. Rutland House has been so good in enabling my wife to settle in. They have been very supportive of me and my family. The staff are excellent and I feel that she is now receiving the correct care for her condition.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 March 2025Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rutland House.
There are no upcoming events for Rutland House.
Awards / Recognitions (2)
- 01 Apr 2017Recipient: Rutland House
- 01 Feb 2015Recipient: Rutland House
Accreditations
There are no accreditations posted yet for Rutland House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rutland House
What types of Care is Rutland House registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rutland House have?
There are 16 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Rutland House?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rutland House to the centre of Sutton?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rutland House to verify any information. View our terms and conditions. Rutland House has an Enhanced Service -more info.