The Mallards

My father has been at the Mallards for the past year, since April 2016 and he has been very happy and comfortable. The staff are second to none, friendly, professional, supportive and always have a smile on their face!
The home is well maintained and very clean and welcoming.
My father enjoys the variety of meals offered and the staff ensure that he has some of the traditional food/treats I bring him from time to time.
The Mallards runs numerous activities which my father enjoys participating in and the last Christmas party was excellent, entertaining and enjoyable for the whole family.
I am very happy with my father's care and would highly recommend the Mallards to others without hesitation.

My mother has been a resident for over two years and during this time she has been very well looked after and cared for with great dignity. The staff are all exceptional in their care, interest and unfailing enthusiasm in looking after the residents. Visitors are welcomed and always looked after well with a welcoming cup of tea, often on a tray with biscuits to share with the resident. My mother is happy there too and enjoys all the carte and attention she gets. Finally, the food is very good and exactly what the older residents like and are familiar with.

As my mother and mother-in-law were both previously in care homes what a delight that my cousin was admitted to The Mallards almost two years ago. Now well in her 90's and now suffering some dementia it is so lovely to find her always being spoken to by nearly every member of staff. The visiting nurses also seem to feel this friendship, with humanity with staff and residents, such a pleasant experience and no anxiety for her wellbeing. A visit (often) is always a pleasure.

I have been visiting my friend since she has been in The Mallards. I have always been very impressed by how she is being looked after. All the staff are so caring and sensitive to all the residents. A good description is that it is like a family. My friend is aware of all of this and engages with them in the same way. The Mallards is always warm and very clean and she enjoys the food and as she was a great cook herself, this is a big compliment. I go to may care homes and I have to say that The Mallards is the very best.

My mother had to move to a care home following a serious fall at home in July. We chose The Mallards as it was recommended by a variety of health professionals. Everyone had mentioned how caring and friendly all the staff were. We are very satisfied with our choice. Mum is self-funding so it was important to have value for money as well. She has settled in well and looks forward to the daily activities the home organises. Well done to the manager and her staff!