175 Ashburnham Road, Luton LU1 1JW
Owner: Bhavna Kara
Person in charge: Marie Zsentko (Manager)
Local Authority / Social Services: Luton Borough Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 26 Service Users
Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Alzheimer's
Admission Information: All require care needs assessment prior to admission.
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Hindi, Panjabi, Punjabi, Urdu
Single Rooms: 22
Shared Rooms: 2
Rooms with ensuite WC: 2
Weekly Charges Guide: Personal Care Single from £449 (These prices are only a guideline, please contact St Brendan's to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on St Brendan's: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
St Brendan's has a Review Score of 7.9 (7.942)
The Review Score of 7.9 (maximum of 10) for St Brendan's is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for St Brendan's in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.75 for St Brendan's is calculated as follows: ( (9 Excellents x 5) + (3 Goods x 4) ) ÷ 12 Ratings = 4.75
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.192 Points relating to the number of positive Reviews for St Brendan's is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 5.2 positive Reviews (26 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5.2 Target = 0.192
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Linda B (Niece of Resident) on Wednesday 8 February 2017. Relates to February 2017.
Popped into see my Aunt today ...been away for a couple of months.. my aunt was very calm and happy and clearly well looked after. I was made welcome and the house was clean with a calm atmosphere. Thank you to the manager and all the staff for all the good work you have done and continue to do caring for my aunt..who is 94. I am very reassured that she is in good hands.
How likely would you be to recommend St Brendan's? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent
There are currently no Care Home Idol entrants who have performed at St Brendan's