The improvement and well-being of Mum since being in your care is phenomenal
C F (Daughter of Resident)
Wow! Just wow! I cannot begin to express just how pleased I am.
Hilary A (Wife of Resident)
We can’t speak highly enough of the staff who have always treated Mum with care and respect.
Catherine S (Daughter of Resident)
These prices are only a guideline, please contact Caddington Grove Care Home to find out the exact price for your requirements.
No time restrictions on visiting
Onsite parking available
Caddington Grove Care Home has a Review Score of 9.8 (9.795) out of 10, based on 19 reviews in the last 2 years. Over all time Caddington Grove Care Home has 87 reviews.
Review from L M (Daughter of Resident) published on 29 July 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thankyou so much for taking the time to leave us a review, we will be sure to pass your review to the team. You are welcome anytime and we look forward to seeing you soon.
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Review from J J (Granddaughter of Resident) published on 21 May 2025
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Nothing is ever an issue and nothing is ever too
I have firsthand witnessed the way in which she speaks to our grandad, she speaks so clearly and slowly allowing our grandad to be able to process what she's saying. She's completely engaged within the conversation.
Our grandad was bedbound for six weeks prior to coming. The carer with a team of amazing staff was able to get our granddad outside! Something which we wasn't sure was ever going to happen again
She is a credit to the team! She's truly amazing. She brings that home feeling back!
Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you sharing your kind words and appreciation for our team at Caddington Grove. We pride ourselves on providing a person sensed approach to all of the people we care for here and always appreciate when this is recognised by our families. Your words will be shared with the team so thank you.
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Review from Elaine D (Daughter-in-law of Resident) published on 12 May 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for your kind words and support to the home. She was loved by us all and your family showed the team kindness and gratitude it was a privilege to be part of her journey.
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Review from B E (Son of Resident) published on 1 May 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thankyou for taking the time to leave us a review and we are comforted to know you and your relative felt supported during this time. Please do not hesitate to contact u if you require any further information.
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Review from C H (Friend of Resident) published on 23 April 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for taking the time to leave a review. Our aim is to provide excellent person centred care to everyone and it's lovely to hear that this has been achieved.
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Review from A M (Son-in-law of Resident) published on 21 February 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for sharing your feedback, it is lovely to hear how happy you are with our home and team.
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Review from Karen H (Daughter of Resident) published on 18 February 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for your heartfelt words. It means so much to us to know that your mum has felt cared for, respected, and supported in every way during her time at Caddington Grove. It has been an absolute privilege to be able to provide the very best for you all.
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Review from Lesley M (Daughter of Resident) published on 18 February 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for your kind words. We pride ourselves on providing the very best care and support and to have this recognised is wonderful for the team. It has been a privilege to support you all.
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Review from L G (Wife of Resident) published on 27 January 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for your heartfelt and touching words during such a difficult time. On behalf of everyone at Caddington Grove, it was truly an honour to care for your beloved husband over the past 10 months. It's our priority to ensure every resident feels cared for with compassion and dignity, and knowing that this brought you peace of mind means so much to us. We will will make sure all of the team know how much their dedication and kindness meant to your husband and family. Thank you once again for taking the time to share your experience.
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Review from K B (Granddaughter of Resident) published on 21 January 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for your kind words about your nan's experience at Caddington Grove Care Home. We are truly honoured to have been part of her journey and are so touched to know that she felt safe, happy, and loved during her time with us.It means the world to hear how she embraced life in our home -finding joy in activities, making friends, and being part of our community. Knowing that we could help her regain her strength, happiness, and a sense of connection is exactly why we do what we do and to know that her final months were filled with love, laughter, and precious memories is testament to the wonderful team we have.
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Review from V J (Daughter of Resident) published on 20 January 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for taking the time to share your thoughts about your mother's stay with us. We're so pleased to hear that she had such a positive experience with our team, from receiving attentive care to making a new friend and participating in activities. Seeing residents regain their confidence and enjoy their time with us is what we strive for every day. We appreciate your constructive feedback regarding the decor of our respite rooms. Creating a warm, welcoming environment is important to us, and your suggestion about adding personal touches like pictures and cushions is something we'll review to enhance the experience for future residents. We're sorry to hear that your mother didn't enjoy the food during her stay. We will pass this feedback along to our catering team, as we're always looking to improve and cater to individual preferences where possible.We hope to welcome her again in the future, should she ever need our support.
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Review from Sue W (Daughter of Resident) published on 16 January 2025
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for taking the time to leave us a review. We are happy you felt supported and if there is anything else we can do to support please do let us know.
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Review from Donna M (Daughter-in-law of Resident) published on 18 November 2024
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Reply from Amba Shaw, Regional Community Relations Lead at Caddington Grove Care Home
Thank you so much for taking the time to feedback. We really value your feedback and will share the positive message with the team.
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Review from C F (Daughter of Resident) published on 8 August 2024
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for taking the time to review our home. It is a pleasure to support your Mum and we are thrilled how well she has improved and is enjoying her new home.
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Review from Hilary A (Wife of Resident) published on 6 August 2024
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you so much for taking the time to feedback, we really value this and will share the positive message with the team
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Review from N E (Daughter-in-law of Resident) published on 23 July 2024
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for your feedback, as a team we try to support both our residents and their families in any way we can. We appreciate you taking the time to feedback to us.
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Review from S S (Daughter of Resident) published on 27 June 2024
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Reply from Emma Burns, Home Manager at Caddington Grove Care Home
Thank you for time the time to publish your review. Your feedback is important to us as we strive to create a kind home environment.
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Review from Carol K (Daughter of Resident) published on 15 February 2024
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Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home
Thank you for taking the time to leave a review for us and we are sorry for your loss and wish to extend our heartfelt condolences. We appreciate your kind words, expressing not only the care given to your mum but also to yourself and your sister in the final days. The team work very hard and it is nice you felt you could relay this and in turn, this will help others in the same situation.
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Review from Helen H (Daughter of Resident) published on 8 December 2023
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Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home
Thank you so much for taking the time to leave a review for Caddington Grove. The team greatly appreciate such shining reviews and this in turn helps other families seeking care, feel confident to place a loved one with us.
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Review from Samantha M (Daughter of Resident) published on 13 June 2023
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Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home
Please accept our condolences at the loss of both of your parents and most recently your dad. We are grateful for the time you have taken to leave such a kind and helpful review. I will pass your review on to the team with thanks.
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The Review Score of 9.8 (9.795) out of 10 for Caddington Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.795 for Caddington Grove Care Home is calculated as follows: ( (186 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 224 Ratings = 4.795
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Caddington Grove Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Care Home Manager
Joined: 2022
A registered nurse, Emma came to Caddington Grove as the Clinical Lead and was promoted to Home Manager in October 2022. With a Diploma in Adult Nursing with over 15 years experience, Emma led teams in the acute and primary sector before joining Hamberley. A skilled people manager, Emma enjoys recruiting and leading dedicated and skilled teams to provide outstanding care. Outside of her professional life, Emma loves Christmas - and if it were up to her, the Christmas decorations would be up in July! Emma enjoys every moment spent with her children and extended family.
“Our care home is a sanctuary of comfort and care, thoughtfully designed to meet your needs. Every member of the Caddington team is committed to providing personalised support in an environment filled with warmth and understanding.”
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caddington Grove Care Home to verify any information. View our terms and conditions. Caddington Grove Care Home has an Enhanced Service - more info.