Caddington Grove Care Home

175 London Road, Dunstable LU6 3DX
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9.8 91 Reviews
  • Caddington Grove Care Home, Dunstable
Caddington Grove in Dunstable offers a warm, friendly, and homely environment where residents can lead fulfilling lives as part of a welcoming community.

Caddington Grove features spacious, stylish en-suite bedrooms. Residents are supported by highly trained staff who are dedicated to meeting their individual needs with care and compassion.

Amenities include a charming café where residents can enjoy coffee with friends, bright and inviting living spaces for socialising, and a beauty salon offering hairdressing, manicures, pedicures and relaxing hand massages.

For entertainment, the on-site deluxe cinema provides the perfect setting to enjoy classic favourites or the latest films.

Caddington Grove takes pride in preparing nutritious, delicious meals tailored to residents’ dietary needs, ensuring everyone enjoys mealtimes.
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Care Provided by Caddington Grove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395

These prices are only a guideline, please contact Caddington Grove Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emma Burns (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • No time restrictions on visiting

Parking

  • Onsite parking available

Caddington Grove Care Home Reviews (91)

9.8

Caddington Grove Care Home has a Review Score of 9.8 (9.813) out of 10, based on 23 reviews in the last 2 years.
Over all time Caddington Grove Care Home has 91 reviews.

Overall Experience
  • 75
  • 14
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Date Published
  • 91
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  • 23
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Reviewer Connection to Caddington Grove Care Home
  • 32
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  • 6
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  • 1
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Total of 91, showing 21-40
Review from S S (Daughter of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are so happy with the care Mum receives at Caddington Grove in Dunstable. Caddington is Mum's 3rd care home so we have other experiences to compare with. The staff are so friendly and caring, make time for Mum, and are just kind.
Reply from Emma Burns, Home Manager at Caddington Grove Care Home

Thank you for time the time to publish your review. Your feedback is important to us as we strive to create a kind home environment.

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Review from Carol K (Daughter of Resident) published on 15 February 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved into Caddington Grove in June 2023 as she was no longer able to care for herself. From day one, the staff and management were very supportive to both myself, my family and of course my mother. She always looked well cared for, clean and happy to be in their care. My mum’s health declined
in January and, after a short stay in hospital, my mum returned to Caddington Grove, but unfortunately she was then bedbound. The staff were amazing and so attentive to her needs and we also really appreciate how caring they were to my sister and I during my mum's last days. This home is ‘the best’ and we would definitely recommend them; the staff get to know the relatives and are very good at ‘updates’ on the relative's care! Thanks to you all for making my mum's last days as peaceful as possible!
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave a review for us and we are sorry for your loss and wish to extend our heartfelt condolences. We appreciate your kind words, expressing not only the care given to your mum but also to yourself and your sister in the final days. The team work very hard and it is nice you felt you could relay this and in turn, this will help others in the same situation.

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Review from Helen H (Daughter of Resident) published on 8 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum moved into Caddington Grove in August and has settled well. It has made a big difference for her to be able to bring her own small items of furniture and her personal pictures and ornaments to her room. Every member of staff has been very friendly and welcoming, including towards visiting friends
and relatives. Mum is now able and keen to take part in the many activities and also enjoys visits from her friends and family. Any minor health issues are picked up by staff very quickly and monitored, and escalated to her GP if necessary, which is very comforting for her family to know that she is well cared for. The home is very well maintained and nothing seems to be too much trouble for the maintenance team who have done their part to help Mum to settle. I would certainly recommend Caddington Grove.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you so much for taking the time to leave a review for Caddington Grove. The team greatly appreciate such shining reviews and this in turn helps other families seeking care, feel confident to place a loved one with us.

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Review from Samantha M (Daughter of Resident) published on 13 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents were residents of Caddington Grove Care Home receiving end-of-life care, my dad most recently and mum about eighteen months ago. The level of care and kindness they both received was excellent, this care and kindness also extended to me and my sister when Dad passed away recently. Although
both my parents were only cared for by the home for a short period of time, I would not hesitate to recommend the home.
As well as the staff being kind and caring, the home is beautifully decorated and maintained and gives a real "home from home" feel as soon as you walk through the door.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Please accept our condolences at the loss of both of your parents and most recently your dad. We are grateful for the time you have taken to leave such a kind and helpful review. I will pass your review on to the team with thanks.

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Review from Catherine S (Daughter of Resident) published on 25 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been here for eight months and the improvement in her has been enormous, despite her Alzheimer’s. She was in very poor health when she first arrived after a time in hospital, bedridden and unable to feed herself. She now spends her days in the lounge, feeds herself and is happy and settled
which would have been hard for us to believe given her level of anxiety on admittance. We can’t speak highly enough of the staff who have always treated Mum with care and respect. There is a stable team who we have come to know through our daily visits. Would thoroughly recommend Caddington Grove Care Home, it has truly become a home for our mum.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

We value the time taken to leave a review for Caddington Grove and are happy that we meet your expectations and also that Mum is happy and settled. We pride ourselves on giving the best care and we are blessed to have such a stable dedicated team. I will forward this on to our staff, with thanks.

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Review from Colin J (Power of Attorney of Resident) published on 12 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed by the level of care and concern shown to the resident I support. When she has had issues that have required an ambulance, I have been kept informed and always in the picture about how we should proceed to offer the best care. I have no hesitation in recommending Caddington
Grove Care Home.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave a kind and honest review. We pride ourselves on communication with family members and our manager's door is always open for support if need be. I will pass your comments on to the team.

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Review from Anne S (Daughter of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My stepmother moved in here after a stroke left her unable to live independently. She is loving it!
She has a great room, private bathroom, laundry done, three meals a day and a variety of entertainment and activities. We've put some personal items in, e.g. chair, pictures, ornaments and lamps to
make it feel like her home. She now takes her medications correctly and has hospital appointments taken care of.
She's made new friends but still spends time with her old friends. She's able to go out with friends/relatives to the theatre, cafes and zoo.
The staff are friendly and approachable. They are good at giving me any information I need.
The move to the care home has meant that we (daughters) feel happy knowing that she is cared for, can't get into any danger and is happy. She's involved in activities in the home that she wouldn't do whilst living at her home. So she's definitely improved her quality of life.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

It is our absolute pleasure having Mum here with us and she is always so happy and gets involved in everything we do. Thank you for leaving such a kind review. I will pass this on to the Caddington team.

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Review from Andrea W (Daughter of Resident) published on 17 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot rate this home and their team highly enough!
Unfortunately, my dad was only there a short time as he approached the end of his life but during our time there I experienced a first-class level of care and commitment from a brilliant, dedicated and well-trained team.
The truly wonderful staff
went above and beyond to meet my dad's needs, as well as trying to look after me too whilst I stayed with him.
If you need to find somewhere safe and beautiful where love, care and dignity are the priorities for your family member, look no further than Caddington Grove Care Home!
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave such a kind review at a time when things were difficult for you. We appreciate your words and the whole team works very hard to make sure all our residents are treated with warmth, care, love and dignity. We thank you for choosing Caddington Grove and wish you well.

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Review from Stephen D (Son of Resident) published on 3 November 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Caddington Grove Care Home for over three years now and is well looked after. Despite the deterioration in Mum's dementia, the staff still show the same level of care and the ability to engage with her even though she can no longer engage with all the activities. Overall, I am very satisfied
with the level of care provided, although the level of staff turnover is a concern. Some continuity would be very welcome.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for leaving a positive review for Caddington Grove. We appreciate your kind comments about the continuous level of care that Mum receives and we are proud that our staff work tirelessly to ensure all our residents are cared for in the best way possible with a happy environment.

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Review from Stuart N (Son of Resident) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was only there for approximately eighteen months but in that time she developed a wonderful relationship with the care staff who treated her with dignity and kindness which was heartwarming to see. Normally not a mixer, they encouraged her to participate in activities and despite her really
wanting to be in her own home, she was very happy with her lot. The home itself is very comfortable and clean. The end-of-life care was wonderful with the staff bending over backwards to make her remaining days as joyous as possible. The chef even cooked meals for her that she could manage. I'm putting my name down now.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave such a kind review. We all loved your mum and her character so much. Her beaming smile will never be forgotten by anyone who met her. We welcome such positive comments from you and hope this will assist other families in their decision when choosing a home for their loved ones.

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Review from Julie Y (Daughter of Resident) published on 21 October 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mum has been at Caddington Grove Care Home nearly three years and is well looked after. Her condition improved when she was admitted and that was down to the care of the staff, their ability to engage with her and the stimulating activities. Despite the deterioration in Mum's dementia, the staff still
show the same level of care and the ability to engage with her even though she can no longer engage with all the activities. Overall, I am very satisfied with the level of care provided.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time out to leave a review for us and we are pleased that you recognise the care and dedication of our staff with all of our lovely residents. We will continue with the standard that you expect.

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Review from B C (Wife of Resident) published on 8 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caddington Grove Care Home is a lovely, clean environment. The staff are all very friendly and patient with people. My husband has had the best care, being looked after day and night.
If needs be, I would definitely try and get him back into Caddinhton Grove.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for taking the time to leave a lovely review. Our team work tirelessly to ensure all our residents are cared for in the best way possible. We will be more than happy to help if you needed more care for your husband in the future months.

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Review from John C (Son of Resident) published on 19 July 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic care. Very sympathetic staff. Respectful. So lovely. Heaven before heaven. Very highly recommended.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

Thank you for such kind words and we would like to pass on our sincere condolences at this sad time. It was our pleasure indeed to help you through such a difficult time and I will pass on your thanks to the team.

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Review from Chris B (Son of Resident) published on 31 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother's stay at Caddington Grove has been an experience that will long live in her memory. The transformation to where she was on arrival to where she is now on departure is quite amazing, and this is all down to the staff and Carers. The medical treatment at the start and their gentle encouragement
to enable her to walk unassisted was pivotal to her recovery, and from there onwards my mother fully embraced life at the Grove. The activities and programmes organised by the staff have helped mum to make many friends and fully enjoy Grove life. Mum would especially want to acknowledge the staff's friendly manner, always ready to lend a helping hand, greet with a smile, or stop for a chat. Much thanks to you all.
Reply from Valerie Foley, Regional Community Relations Lead at Caddington Grove Care Home

We thank you for such a lovely honest review. The staff will certainly miss your mother and we wish her all the best now she has been able to move home again.

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Review from A C (Daughter of Resident) published on 29 May 2022 Submitted via Website • Report
Overall Experience 4.0 out of 5
The home is well presented and clean. The room size is good, storage is limited so consider which possessions to take carefully, but rooms are well maintained. Staff are polite and helpful but very busy so communication can feel rushed. The telephone system makes contact difficult with the residents,
hard to get through and hard to hear on the portable phone they use. Communication is not always shared between staff. My Mum seems happy and looked after but would like more to do and to go outside more frequently. Walking has become an issue now for her and opportunities to exercise are few. Regular walks for those who are able would be beneficial to maintain the fitness levels they had upon moving in. Mum is safe and security is good. It would be nice to know more about her days and things she has been doing, communication is the main thing I would like to see improved.
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Review from Y M (Daughter-in-law of Resident) published on 13 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very friendly people but seem to see different people when we visit, Mum gets frustrated when we don't have a cup of tea with her, I don't know policy on this. Don't know how many baths she has but her fingernails are always dirty, her vase disappeared and it's got her number on.
Reply from Sarah Webber, Marketing and Partnerships Manager at Caddington Grove Care Home

Thank you for taking the time to write this review. Firstly I’d like to take this opportunity to thank you for your comments about our team – they are dedicated to delivering an outstanding care experience for each and every one of our residents and we are incredibly proud of them. To confirm, you are most welcome to have tea and homemade cake with your loved one once again now that restrictions have loosened, please do speak with a member of our team next time you visit and they will be pleased to accommodate this for you and Mum. With regard to nail care, we do our best to offer Mum regular manicures in our wellbeing and beauty salon, but as I’m sure you understand this isn’t something she always wishes to partake in but we will continue to do our best to encourage this. With regard to her vase, I understand this has now been resolved and the vase was safely in Mum’s room all along, but if you ever have any queries please do speak with a member of the team who are always happy to help

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Review from Fiona T (Daughter of Resident) published on 11 May 2022 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The receptionist is very welcoming and nothing is too much trouble. I would like to see all the members of staff wearing name badges. It was lovely to see residents sitting talking to the nurse at her nurses' station and other residents being free to walk up and down the floor. The emailed newsletter
is a great idea, long may it continue. On leaving, it made me happy to see the residents making the most of the gardens.
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Review from Jane M (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been looked after incredibly well since coming to the home in August 2021. She has never done so much and she is interactive with the entertainment programmes and other residents. Mum is safe and very well cared for and, as a family, we have peace of mind.
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Review from Tim H (Son-in-law of Resident) published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only criticism is that updates on visit availability is sometimes lacking. An example is when Covid was at its peak, in some instances Caddington Grove Care Home was closed to visitors but sadly we were not advised immediately.
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Review from Jane L (Niece of Resident) published on 5 April 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff were very kind but the overall home was completely disorganised. The room on arrival was not checked for fully functioning equipment, double bed bedspread on a single bed, therefore, a trip hazard and had to be asked to be removed. Prior assessment was not communicated, therefore had to start
from the beginning on arrival, staff not in a uniform or have a name badge, therefore, you weren’t sure ‘who actually worked there’ and who were visitors, residents!
The food - not the best (certainly not hot and comforting) and the very few who would go to the dining room for meals had to wait for a long time as the staff were making and then delivering to the rooms on trays!
Even had an incident where when a relative rang to book a visit was told the resident had left that day - very worrying at the time.
Overall the friendly staff made it bearable.
Reply from Sarah Webber, Marketing and Partnerships Manager at Caddington Grove Care Home

Thank you for your review and I’d like to take this opportunity to thank you for your comments about our wonderful team. We are sorry to hear other areas didn’t match the high standards we expect and hope to address this for you. Our team are committed to delivering an enjoyable dining experience, and we regularly receive compliments about our seasonal menu. We are disappointed to hear your feedback but will ensure this is addressed. Our residents are welcome to dine privately in their own rooms, or with residents and family, and we have introduced the role of Hotel Services Manager to ensure the continued smooth delivery of this. Our home is, first and foremost, a home for our residents, and it is for this reason that our team don’t wear a uniform. It is important to us that we create a homely environment. We do however have a dress code to ensure clothing is appropriate, and all team members wear name badges. If you’d like to discuss anything though do get in touch.

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Current Review Score: 9.8 (9.813)

Overview of Review Score

The Review Score of 9.8 (9.813) out of 10 for Caddington Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 23 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.813 for Caddington Grove Care Home is calculated as follows: ( (229 Excellents x 5) + (36 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 272 Ratings = 4.813
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Caddington Grove Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Bed Vacancies

Posted: 24 Sep 2025

Residential and dementia care, as well as short breaks.

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Awards / Recognitions (4)

Meet the Team (2)

Emma

Emma Burns

Job Title: Registered Care Home Manager Joined: 2022

A registered nurse, Emma came to Caddington Grove as the Clinical Lead and was promoted to Home Manager in October 2022. With a Diploma in Adult Nursing with over 15 years experience, Emma led teams in the acute and primary sector before joining Hamberley. A skilled people manager, Emma enjoys recruiting and leading dedicated and skilled teams to provide outstanding care. Outside of her professional life, Emma loves Christmas - and if it were up to her, the Christmas decorations would be up in July! Emma enjoys every moment spent with her children and extended family.


“Our care home is a sanctuary of comfort and care, thoughtfully designed to meet your needs. Every member of the Caddington team is committed to providing personalised support in an environment filled with warmth and understanding.”

Louise

Louise Chilcott

Job Title: Home Ambassador Joined: 2025

I joined the care sector after many years working with both the UK and US governments, where I advised on and managed relocation policies. While my past career journey gave me valuable experience in problem-solving, communication, and supporting people through big life changes, I felt a strong pull to take my career in a more personal and meaningful direction.


After caring for my late mother, I realized how deeply rewarding it is to support and help families and individuals during challenging times. This experience inspired me to pursue a career in care, where I can give back to society in a hands-on way and make a direct difference in people’s lives.


Outside of work, I have a love for travelling the world and exploring new cultures, as well as reading a wide variety of books to keep learning and broadening my perspective.

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