Caddington Grove Care Home

175 London Road, Dunstable LU6 3DX
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9.8 87 Reviews
  • Caddington Grove Care Home, Dunstable
Caddington Grove in Dunstable offers a warm, friendly, and homely environment where residents can lead fulfilling lives as part of a welcoming community.

Caddington Grove features spacious, stylish en-suite bedrooms. Residents are supported by highly trained staff who are dedicated to meeting their individual needs with care and compassion.

Amenities include a charming café where residents can enjoy coffee with friends, bright and inviting living spaces for socialising, and a beauty salon offering hairdressing, manicures, pedicures and relaxing hand massages.

For entertainment, the on-site deluxe cinema provides the perfect setting to enjoy classic favourites or the latest films.

Caddington Grove takes pride in preparing nutritious, delicious meals tailored to residents’ dietary needs, ensuring everyone enjoys mealtimes.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395

These prices are only a guideline, please contact Caddington Grove Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Emma Burns (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (66)

Visiting

  • No time restrictions on visiting

Parking

  • Onsite parking available

Caddington Grove Care Home Reviews (87)

Total of 87, showing 41-60
9.8

Caddington Grove Care Home has a Review Score of 9.8 (9.795) out of 10, based on 19 reviews in the last 2 years. Over all time Caddington Grove Care Home has 87 reviews.

Overall Experience

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Review from Alan y (Nephew of Resident) published on 14 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It took a long time to convince my aunt that for her own safety and wellbeing that she needed to be cared for 24/7, reluctantly she agreed to try a week’s respite.
Living in north London we wondered if staying in a care home Dunstable would suit her, however due to the care given by the staff at Caddington
Grove and the quality of the home she settled after day one. Often referring to be in a 5* hotel with wine etc at dinner.
One of the things we liked about Caddington Grove was that we could monitor all interventions basically on an hourly update via the home’s gateway, this was especially helping when the home went into lockdown.
Although my aunt was only in the home for some 8 months, we know that she enjoyed being there and was looked after extremely well by the caring staff at the home. Unfortunately, she passed away during the lockdown.

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Review from David H (Son of Resident) published on 10 July 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late father-in-law was transferred to Caddington Grove from hospital in Great Yarmouth when it was decided that he needed full-time nursing care. The home was very helpful and even sent two staff the 120 miles to visit him in hospital and check that they could meet his needs. The room they allocated
was very nice and the maintenance staff were very helpful in putting up pictures etc so that he felt at home. The staff were very good and he quickly settled down enjoying the care and especially the food. When the covid-19 situation arose, they arranged for each floor to have staff and equipment so that we could "visit" by Skype and this was made easy for him.
In his final days, they were again very kind and we were allowed to visit him on his final day and say goodbye. I would recommend the home.

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Review from Tracey H (Daughter-in-law of Resident) published on 17 March 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We went to visit the care home before my father-in-law came to stay for a month.
They are very caring and treat them with dignity and always very helpful when you need them or have a question. The food is good home cooking and a lovely variety. My husband has joined his father a couple of times on
a Sunday for roast dinner and said it was lovely.
They really do try and make sure everyone is happy and encouraging for joining in the activities I will certainly recommend them for respite or permanent care.

Reply from Martyn Dawes, Home Manager at Caddington Grove Care Home

Thank you for your lovely review. We really appreciate your comments.

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Review from Hilly D (Daughter of Resident) published on 26 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Caddington Grove was very positive. The managers are approachable and really listened to any concerns we had, proved by the actions they took to provide my mother with the best possible care. Two of mum's carers were superb in the personal care they gave. One, in particular, understood
my mother's personality and cared for her as if she was her own family. What a star! We owe you all a huge debt of gratitude.

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Review from R J (Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I feel really lucky to be here. The staff are really looking after me. It is a really lovely place to be. I am well-fed, and well looked after.
I couldn't ask for any more than that, could I?

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Review from Bert N (Nephew of Resident) published on 8 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since becoming a resident of Caddington Grove I have seen a marked improvement in my uncle's wellbeing, physically and mentally, he has settled in well and has only praise for the staff and his treatment.

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Review from Lorraine B (Daughter-in-law of Resident) published on 2 January 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything was brilliant except for the food, that is the only issue with Caddington Grove. Everyone and everything else was perfect.

Reply from Martyn Dawes, Home Manager at Caddington Grove Care Home

Thank you for your review. I am sorry you feel the food is not to the standard we would hope. We are working hard to address any issues in this area.

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Review from M W (Great-Nephew of Resident) published on 2 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely atmosphere and caring staff. A few little niggles like the size of the television in the room.

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Review from Jane B (Wife of Resident) published on 31 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff here are always referred to as our Caddington Angels. They cared not just for the resident but also, with such compassion, myself and my children as they watched their Father succumb to his brain tumour. They met the residents changing needs with humour, kindness and professionalism, keeping
him safe and happy to the end. I would not wish that situation on anyone, but if you ever have to face it, I cannot imagine a more caring group of people or a better environment to be in. We will be forever grateful.

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Review from Lynda F (Sister of Resident) published on 3 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister has only been here for a short time but every one of the staff have been so friendly and welcoming. The quality of the care and the facilities are second to none and I would definitely recommend Caddington Grove as a beautiful, peaceful home.

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Review from Nigel S (Son of Resident) published on 24 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother spent two weeks at the home, while her daughter (primary carer) took a holiday. The home was well staffed, who themselves were lovely, clearly kind and passionate about what they were doing. The rooms and facilities were excellent. We felt our mother was in safe and capable hands and we took
confidence that she was cared for. Our experience from first approaching the home to when my mother left was excellent.

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Review from Lynda D (Respite Resident) published on 23 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came here for the first time for respite. She thoroughly enjoyed it and the staff looked after her so well. Thank you to all involved. Will be bringing her back again most definitely.

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Review from Sue J (Niece of Resident) published on 20 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is very happy and comfortable at Caddington Grove. After struggling at home alone she is now back to her old self, with help from the staff to manage her personal hygiene. She has her hair styled each week and her nails painted regularly. She joins in activities and particularly enjoys the
visits from a local pre-school and vocal performances. She attends the cinema screenings and has been involved in a choir performance to celebrate the first birthday of the unit. She is encouraged to continue her hobby of knitting. She joins in exercise sessions with the other residents. I feel confident that she is safe and well cared for and that I can approach senior staff about any concerns.

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Review from J G (Resident) published on 10 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have really settled into Caddington Grove. I have embraced the whole thing and have really started to find myself again. I have enjoyed having a bath every day and I fell really relaxed in my surroundings. Everyone here is lovely, from the care staff to the Management. I am being well looked after.

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Review from G B (Resident) published on 4 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy here, everyone is kind. The homemakers are always popping in to make sure I am ok. I wouldn't want to be anywhere else.

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Review from A W (Respite Resident) published on 3 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff have been great and very attentive to both residents and visitors. After my first week of respite, I was feeling much better. The home is clean and I cannot fault the food. I have even eaten dessert and I don't usually eat desserts. I have thoroughly enjoyed my stay.

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Review from Ruth T (Daughter of Resident) published on 7 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Not all care homes are equal but this one is exceptional! We moved Dad into Caddington Grove in July from another home which we felt fell short of it's "outstanding" CQC rating, with compassion and respect being thin on the ground.
Dad has now been settled into Caddington Grove for two weeks and we
feel such gratitude to have found this home. The manager and his team have created a 'culture of caring' which permeates all areas of the home. ALL of the staff are SO caring, kind and patient - if they weren't they wouldn't fit in! The manager is approachable, forward-thinking and responsive. From the cinema room to the spacious lounges and Dad's en suite room (with mini-fridge) on the memory floor; all are fresh light and airy.
Yesterday we attended the home's joyful 1st anniversary and all of the residents received a personalised goody bag - such a special touch.
To conclude, I can only say that Dad is SO much happier and we wish we'd found you sooner - thank you, Caddington Grove.

Reply from Martyn Dawes, Home Manager at Caddington Grove Care Home

Thank you for your lovely comments. We were so happy to have you all as part of our celebrations.

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Review from Debbie (Granddaughter of Resident) published on 17 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan, unfortunately, had to go into a care home as she was unable to no longer live independently. Caddington Grove was everything the family wished for in a home for nan. Lovely large room and own bathroom, very clean, nan loves the food. Staff are very attentive and friendly.

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Review from William W (Son of Resident) published on 15 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has entered the care home a week ago and we went to the weekend summer fair. So impressed with the home, simply stunning and staff that are pleasant and seem to take great pride in keeping the people there totally happy. Thank you all at the home for all you do.

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Review from Claire B (Daughter of Resident) published on 21 June 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is at Caddington Grove for respite.
The staff are extremely kind and attentive and go above and beyond to ensure their residents are cared for, looked after and generally happy and safe. Each resident is chatted with each day.
It is clean, hotel-like décor. Every thing is provided for
the residents. The home have newspapers and make sure mum's choice is on her floor for the residents to read. Anything I have mentioned to the staff has been done immediately and they have been so welcoming to my mum and my family. My mum never wanted to go into a home and I have tried very hard to prevent this. She now needs more attention and so the home was a trial but I haven't seen her so happy for a long time. Every day something is going on to keep the residents entertained and involved. Going to the hair salon, playing pitch and put, meeting nursery children, going on outings, games, cinema clubs, pub nights, quizzes and exercising. Mum actually enjoys being there.

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Current Review Score: 9.8 (9.795)

Overview of Review Score

The Review Score of 9.8 (9.795) out of 10 for Caddington Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.795 for Caddington Grove Care Home is calculated as follows: ( (186 Excellents x 5) + (31 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 224 Ratings = 4.795

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Caddington Grove Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (4)

Meet the Team (1)

Emma

Emma Burns

Job Title: Registered Care Home Manager

Joined: 2022

A registered nurse, Emma came to Caddington Grove as the Clinical Lead and was promoted to Home Manager in October 2022. With a Diploma in Adult Nursing with over 15 years experience, Emma led teams in the acute and primary sector before joining Hamberley. A skilled people manager, Emma enjoys recruiting and leading dedicated and skilled teams to provide outstanding care. Outside of her professional life, Emma loves Christmas - and if it were up to her, the Christmas decorations would be up in July! Emma enjoys every moment spent with her children and extended family.


“Our care home is a sanctuary of comfort and care, thoughtfully designed to meet your needs. Every member of the Caddington team is committed to providing personalised support in an environment filled with warmth and understanding.”

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caddington Grove Care Home to verify any information. View our terms and conditions. Caddington Grove Care Home has an Enhanced Service - more info.