Caddington Grove Care Home

175 London Road, Dunstable LU6 3DX
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9.8 94 Reviews
  • Caddington Grove Care Home, Dunstable
Caddington Grove in Dunstable offers a warm, friendly, and homely environment where residents can lead fulfilling lives as part of a welcoming community.

Caddington Grove features spacious, stylish en-suite bedrooms. Residents are supported by highly trained staff who are dedicated to meeting their individual needs with care and compassion.

Amenities include a charming café where residents can enjoy coffee with friends, bright and inviting living spaces for socialising, and a beauty salon offering hairdressing, manicures, pedicures and relaxing hand massages.

For entertainment, the on-site deluxe cinema provides the perfect setting to enjoy classic favourites or the latest films.

Caddington Grove takes pride in preparing nutritious, delicious meals tailored to residents’ dietary needs, ensuring everyone enjoys mealtimes.

Care Provided by Caddington Grove Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 66 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1395

These prices are only a guideline, please contact Caddington Grove Care Home to find out the exact price for your requirements.

Contact Caddington Grove Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Caddington Grove Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Emma Burns (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2018

Room Information

  • Single Rooms (66)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (66)

Visiting

  • No time restrictions on visiting

Parking

  • Onsite parking available

Caddington Grove Care Home Reviews (94)

9.8

Caddington Grove Care Home has a Review Score of 9.8 (9.845) out of 10, based on 25 reviews in the last 2 years.
Over all time Caddington Grove Care Home has 94 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Caddington Grove Care Home
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Total of 94, showing 41-60
Review from Jane M (Daughter of Resident) published on 19 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been looked after incredibly well since coming to the home in August 2021. She has never done so much and she is interactive with the entertainment programmes and other residents. Mum is safe and very well cared for and, as a family, we have peace of mind.
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Review from Tim H (Son-in-law of Resident) published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Only criticism is that updates on visit availability is sometimes lacking. An example is when Covid was at its peak, in some instances Caddington Grove Care Home was closed to visitors but sadly we were not advised immediately.
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Review from Jane L (Niece of Resident) published on 5 April 2022 Submitted via Website • Report
Overall Experience 3.0 out of 5
The staff were very kind but the overall home was completely disorganised. The room on arrival was not checked for fully functioning equipment, double bed bedspread on a single bed, therefore, a trip hazard and had to be asked to be removed. Prior assessment was not communicated, therefore had to start
from the beginning on arrival, staff not in a uniform or have a name badge, therefore, you weren’t sure ‘who actually worked there’ and who were visitors, residents!
The food - not the best (certainly not hot and comforting) and the very few who would go to the dining room for meals had to wait for a long time as the staff were making and then delivering to the rooms on trays!
Even had an incident where when a relative rang to book a visit was told the resident had left that day - very worrying at the time.
Overall the friendly staff made it bearable.
Reply from Sarah Webber, Marketing and Partnerships Manager at Caddington Grove Care HomeThank you for your review and I’d like to take this opportunity to thank you for your comments about our wonderful team. We are sorry to hear other areas didn’t match the high standards we expect and hope to address this for you. Our team are committed to delivering an enjoyable dining experience, and we regularly receive compliments about our seasonal menu. We are disappointed to hear your feedback but will ensure this is addressed. Our residents are welcome to dine privately in their own rooms, or with residents and family, and we have introduced the role of Hotel Services Manager to ensure the continued smooth delivery of this. Our home is, first and foremost, a home for our residents, and it is for this reason that our team don’t wear a uniform. It is important to us that we create a homely environment. We do however have a dress code to ensure clothing is appropriate, and all team members wear name badges. If you’d like to discuss anything though do get in touch.
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Review from Marion J (Niece of Resident) published on 25 August 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Uncle and aunt have resided at Caddington Grove since March 2021, following a stroke. They have both been treated with great dignity, kindness and the care has been second to none. I live over 150 miles away and they have no close support other than the staff. My mind has been completely put at rest
with the care given and the professionalism shown towards their individual needs and requirements. Having visited the home recently, the safety and cleanliness provisions in place together with the Covid awareness is outstanding. I cannot thank the staff enough for the care given despite a lack of acceptance sometimes shown by the recipients. Many thanks.
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Review from Wendy W (Daughter of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum is very happy at Caddington Grove, staff are very caring, it's hard to report about what's going on, as since lockdown I have not been able to go in, when I can I am sure I will be able to do the things I would like for mum e.g. sorting clothes etc. Many thanks to all staff at this trying time.
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Review from Kerry C (Daughter of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Caddington Grove is a wonderful home to live in. My Dad is safe, comfortable, independent, stimulated and smiling again. The homemakers have succeeded in helping him to live his life again where dementia took it away. As a family, we have all been helped to enjoy Dad again and not to worry for him.
We couldn't have asked for more. I look forward to visiting Dad in his new home with all his home comforts and warmth and I never feel I want to leave or that I have to. Our expectations have been far exceeded at Caddington Grove. If ever faced with having to move away from home, we honestly recommend considering this home. Our Dad has kept his independence with the best support he needs to live. Residents are listened to and respected at Caddington Grove and families well informed. We thank you all for your caring approach especially at the most difficult time of life.
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Review from Helen D (Daughter of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care provided at Caddington Grove goes way beyond what we expected for Mum. I live abroad and was just lucky enough to squeeze 3 days visiting before lockdown happened. The standard of care is exceptional. It's care like I have never witnessed. The way the staff are with each resident is charming.
The atmosphere is calm and happy, difficult to achieve in such an environment. Every resident is constantly given the time and dedication that they need when they need it. Residents are encouraged to partake in conversation keeping them stimulated and happy and they are constantly encouraged to drink so that everyone is properly hydrated. The highest respect is given to everyone and this alone creates such a happy place. Mum has blossomed since being there. Previously her behaviour was difficult to control but the change in her is miraculous, to say the least. Lockdown has been incredibly difficult for everyone but the staff have ensured Mum Skypes me each day which has been incredible. I can't praise Caddington Grove enough.
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Review from Alan y (Nephew of Resident) published on 14 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
It took a long time to convince my aunt that for her own safety and wellbeing that she needed to be cared for 24/7, reluctantly she agreed to try a week’s respite.
Living in north London we wondered if staying in a care home Dunstable would suit her, however due to the care given by the staff at Caddington
Grove and the quality of the home she settled after day one. Often referring to be in a 5* hotel with wine etc at dinner.
One of the things we liked about Caddington Grove was that we could monitor all interventions basically on an hourly update via the home’s gateway, this was especially helping when the home went into lockdown.
Although my aunt was only in the home for some 8 months, we know that she enjoyed being there and was looked after extremely well by the caring staff at the home. Unfortunately, she passed away during the lockdown.
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Review from David H (Son of Resident) published on 10 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My late father-in-law was transferred to Caddington Grove from hospital in Great Yarmouth when it was decided that he needed full-time nursing care. The home was very helpful and even sent two staff the 120 miles to visit him in hospital and check that they could meet his needs. The room they allocated
was very nice and the maintenance staff were very helpful in putting up pictures etc so that he felt at home. The staff were very good and he quickly settled down enjoying the care and especially the food. When the covid-19 situation arose, they arranged for each floor to have staff and equipment so that we could "visit" by Skype and this was made easy for him.
In his final days, they were again very kind and we were allowed to visit him on his final day and say goodbye. I would recommend the home.
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Review from Tracey H (Daughter-in-law of Resident) published on 17 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
We went to visit the care home before my father-in-law came to stay for a month.
They are very caring and treat them with dignity and always very helpful when you need them or have a question. The food is good home cooking and a lovely variety. My husband has joined his father a couple of times on
a Sunday for roast dinner and said it was lovely.
They really do try and make sure everyone is happy and encouraging for joining in the activities I will certainly recommend them for respite or permanent care.
Reply from Martyn Dawes, Home Manager at Caddington Grove Care HomeThank you for your lovely review. We really appreciate your comments.
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Review from Hilly D (Daughter of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Caddington Grove was very positive. The managers are approachable and really listened to any concerns we had, proved by the actions they took to provide my mother with the best possible care. Two of mum's carers were superb in the personal care they gave. One, in particular, understood
my mother's personality and cared for her as if she was her own family. What a star! We owe you all a huge debt of gratitude.
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Review from R J (Resident) published on 24 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I feel really lucky to be here. The staff are really looking after me. It is a really lovely place to be. I am well-fed, and well looked after.
I couldn't ask for any more than that, could I?
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Review from Bert N (Nephew of Resident) published on 8 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since becoming a resident of Caddington Grove I have seen a marked improvement in my uncle's wellbeing, physically and mentally, he has settled in well and has only praise for the staff and his treatment.
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Review from Lorraine B (Daughter-in-law of Resident) published on 2 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything was brilliant except for the food, that is the only issue with Caddington Grove. Everyone and everything else was perfect.
Reply from Martyn Dawes, Home Manager at Caddington Grove Care HomeThank you for your review. I am sorry you feel the food is not to the standard we would hope. We are working hard to address any issues in this area.
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Review from M W (Great-Nephew of Resident) published on 2 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A lovely atmosphere and caring staff. A few little niggles like the size of the television in the room.
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Review from Jane B (Wife of Resident) published on 31 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff here are always referred to as our Caddington Angels. They cared not just for the resident but also, with such compassion, myself and my children as they watched their Father succumb to his brain tumour. They met the residents changing needs with humour, kindness and professionalism, keeping
him safe and happy to the end. I would not wish that situation on anyone, but if you ever have to face it, I cannot imagine a more caring group of people or a better environment to be in. We will be forever grateful.
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Review from Lynda F (Sister of Resident) published on 3 December 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has only been here for a short time but every one of the staff have been so friendly and welcoming. The quality of the care and the facilities are second to none and I would definitely recommend Caddington Grove as a beautiful, peaceful home.
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Review from Nigel S (Son of Resident) published on 24 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother spent two weeks at the home, while her daughter (primary carer) took a holiday. The home was well staffed, who themselves were lovely, clearly kind and passionate about what they were doing. The rooms and facilities were excellent. We felt our mother was in safe and capable hands and we took
confidence that she was cared for. Our experience from first approaching the home to when my mother left was excellent.
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Review from Lynda D (Respite Resident) published on 23 September 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum came here for the first time for respite. She thoroughly enjoyed it and the staff looked after her so well. Thank you to all involved. Will be bringing her back again most definitely.
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Review from Sue J (Niece of Resident) published on 20 September 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
My aunt is very happy and comfortable at Caddington Grove. After struggling at home alone she is now back to her old self, with help from the staff to manage her personal hygiene. She has her hair styled each week and her nails painted regularly. She joins in activities and particularly enjoys the
visits from a local pre-school and vocal performances. She attends the cinema screenings and has been involved in a choir performance to celebrate the first birthday of the unit. She is encouraged to continue her hobby of knitting. She joins in exercise sessions with the other residents. I feel confident that she is safe and well cared for and that I can approach senior staff about any concerns.
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Current Review Score: 9.8 (9.845)

Overview of Review Score

The Review Score of 9.8 (9.845) out of 10 for Caddington Grove Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 25 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.845 for Caddington Grove Care Home is calculated as follows: ( (257 Excellents x 5) + (33 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 296 Ratings = 4.845
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Caddington Grove Care Home is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 66 registered maximum number of service users is 13.2, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 24 Dec 2025

We have limited availability, please call to discuss your requirements.

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Awards / Recognitions (4)

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Meet the Team (2)

Emma

Emma Burns

Job Title: Registered Care Home Manager Joined: 2022

A registered nurse, Emma came to Caddington Grove as the Clinical Lead and was promoted to Home Manager in October 2022. With a Diploma in Adult Nursing with over 15 years experience, Emma led teams in the acute and primary sector before joining Hamberley. A skilled people manager, Emma enjoys recruiting and leading dedicated and skilled teams to provide outstanding care. Outside of her professional life, Emma loves Christmas - and if it were up to her, the Christmas decorations would be up in July! Emma enjoys every moment spent with her children and extended family.


“Our care home is a sanctuary of comfort and care, thoughtfully designed to meet your needs. Every member of the Caddington team is committed to providing personalised support in an environment filled with warmth and understanding.”

Louise

Louise Chilcott

Job Title: Home Ambassador Joined: 2025

I joined the care sector after many years working with both the UK and US governments, where I advised on and managed relocation policies. While my past career journey gave me valuable experience in problem-solving, communication, and supporting people through big life changes, I felt a strong pull to take my career in a more personal and meaningful direction.


After caring for my late mother, I realised how deeply rewarding it is to support and help families and individuals during challenging times. This experience inspired me to pursue a career in care, where I can give back to society in a hands-on way and make a direct difference in people’s lives.


Outside of work, I have a love for travelling the world and exploring new cultures, as well as reading a wide variety of books to keep learning and broadening my perspective.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Caddington Grove Care Home to verify any information. View our terms and conditions. Caddington Grove Care Home has an Enhanced Service - more info.