






Rowles House is an exclusive, privately owned care home located in Luton. They are dedicated to providing exceptional and compassionate care for individuals aged 55 and above. Rowles House is dedicated to ensuring completely personalised care, encompassing residents’ physical requirements along with their social and emotional needs. Discover a sanctuary of outstanding care and compassion at Rowles House.
Care Provided by Rowles House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 26 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Rowles House for full pricing details and T&Cs.
Contact Rowles House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Rowles House Limited
- Private Owned
Person in charge
- Susan Rees (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 1993
Room Information
- Single Rooms (22)
- Couples/Companion Rooms (2)
Parking
- Large driveway at front of the building
Rowles House Reviews (24)
Rowles House has a Review Score of 9.5 (9.455) out of 10, based on 7 reviews in the last 2 years.
Over all time Rowles House has 24 reviews.
Very good and caring people best care I could wish for thanks to everyone I visit every day and I find everyone very happy at all times including the residents the home does every activity for every occasion
Thank you so much Chris, Really appreaciate your kind review.
My Dad was a resident there for just over a year before he past away in January 2026. I can only say that the love and care all of the staff gave to my Dad was outstanding, from the time he arrived, to the day that he died. The staff are warm and caring to both the residents and family members, and you feel like you are at home when you are there.
I wish only the best for the staff and residents. We miss them all, and will continue to support their fundraising etc.
Rowles House Management
5 star.
Rowles management.
The home itself is warm and welcoming, it is a little tired looking in places but is always clean and tidy.
Thank you for your positive review and we will look in to your suggestions.
The staff go above and beyond, they are caring, they regularly interact with the residents, chatting and acknowledging them.
Very caring, friendly and attentive staff. I visit my wife at least 3 times a week & I always feel welcome. They organise frequent activities and events for both residents & families & make full use of a lovely garden. Both my wife and I are treated like family & I'm convinced my wife is in the best possible place.
My partner has settled in very well. The staff are really good. Really makes you welcome, very helpful. Redoing up bedrooms and other rooms. Lovely gardens in summer to sit out in.
As near to home as possible.
I visit my uncle at Rowles House mainly on Wednesdays. I find the management responsive and approachable. The care staff are generally sociable and polite even with the most difficult residents and always with visitors. The care home arranges activities that families and friends can attend (it's a pity I live an hour away). The care home has been refreshed recently and new security installed.
My husband has been in this care home for approximately two and a half years. He is treated respectfully and with cheeriness and care. He seems very content and is well looked after. The staff are excellent, caring and as kind to visitors as they are to residents. They go above and beyond when it comes to organising trips and entertainment for the residents. They also provide activities on a daily basis which serves to stimulate and encourage the residents. That gives relatives much solace. The manager also keeps relatives well informed.
The relatively small size of the home means that the carers know all of the residents. The residents in turn are familiar with the staff who remain calm and supportive. Visitors are always made welcome. The management team is approachable and accessible.
My mum has been in this care home for approximately a month. Mum is 87 and suffers from dementia. Before arriving at Rowles House Mum had recently spent time in hospital, she fell 3 times in the August month, fracturing her right hip. She had to undergo a hip operation, stayed in the hospital for a while and then arrived in Rowles House at the end of September. I am very close to Mum and found it hard to adjust without her with me. The Rowles House Manager and staff greeted Mum with great care and have looked after her well. She is now up and walking with a zimmer frame stronger than ever, she is socialising and has the most wonderful support from all the staff here. My first visits here were very emotional as Mum can no longer look after herself and gets confused with her dementia. I cannot fault the carers for their ongoing help and support with Mum's dementia and my own emotions upon visits. She is now a lot more settled and I feel rest assured that she is undoubtedly being well cared for.
Mum spent nearly three years at Rowles House. She was treated with love and care by the staff. Due to COVID we were unable to be with her at the end but staff kept us informed and made sure a staff member stayed with her. Thank you again for making the family happy that Mum was contented in your care and thought of the staff as her extended family.
I was lucky enough to visit on the day of the residents Christmas party. All staff including the manager made a huge effort to provide Christmas cheer and support Santa who paid a visit and gave a present to everyone. Plenty of food and non-alcoholic drink (served as if it was alcohol) was enjoyed by all.
Rowles House is a lovely home with lovely staff. Good food and good activities. My grandma has been there for almost 7 years, they are still celebrating success with another great CQC report.
Recent changes have been very positive and resulted in a pleasant and relaxed environment.
I have noticed a big improvement in my Dad since he has been there. The staff are very helpful and friendly and he seems much happier in himself.
Dad has been here only a short while but has settled in nicely. He is joining in activities and is very happy, he is a different man altogether and that is due to the dedication of management and staff.
Mum has been a resident at Rowles House for 6 years. She has always been content and well looked after. We chose Rowles because it was a smaller home and had a 'home from home' feel about it. The staff have always shown love and care to mum and beer helpful and courteous to us as a family. Recent management changes have seen big improvements.
My brother was in several homes before coming to Rowles House and he has settled in well. It is a small home and has a very 'homely' atmosphere. The staff are excellent and this is what makes Rowles House so special - carers who really do care. The rooms are kept clean, though only a few are en-suite. The food is wholesome, plentiful and freshly cooked. My brother always looks well cared for.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 09 November 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Rowles House.
There are no upcoming events for Rowles House.
Awards / Recognitions (1)
- 20 Dec 2018Recipient: Rowles House
Accreditations
There are no accreditations posted yet for Rowles House.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Rowles House
What types of Care is Rowles House registered for?
Older Person Care, Dementia, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Rowles House have?
There are 22 Single Rooms and 2 Couples/Companion Rooms.
What are the Facilities & Services at Rowles House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Rowles House to the centre of Luton?
2.4 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowles House to verify any information. View our terms and conditions. Rowles House has an Enhanced Service -more info.