All meals, laundry and care are included in the price. The exclusions are discussed during the assessment / admission process. For example, Dry cleaning, Chiropody, Hairdressing and Newspapers are not included in the weekly price.
Please discuss fees with the manager as they are dependent on the type of room and care needs.
These prices are only a guideline, please contact Devon Lodge Residential Home to find out the exact price for your requirements.
Devon Lodge Residential Home currently uses an advanced booking system for safe visiting. Visitors are requested to telephone 5-10 minutes before entry. The home advises anyone with cold/flu symptoms to not enter the home due to the risk of infection. Visitors have their temperature checked and masks can be provided when visiting Devon Lodge. Garden Visits and indoor visits available, please speak to (Registered Manager).
Visitor's car park and unrestricted parking in the street.
Devon Lodge Residential Home has a Review Score of 9.7 (9.693) out of 10, based on 21 reviews in the last 2 years.
Over all time Devon Lodge Residential Home has 32 reviews.
Hello,Thank you for your kind review; we truly appreciate your feedback. The decorating is progressing well, and our next focus will be the other communal areas-so stay tuned for updates!We are pleased to hear that you approve of both the home and the staff. It's always reassuring to see long-term employees who genuinely love their work, as this greatly enhances the atmosphere and ensures the delivery of high-quality care.
Thank you for completing a review.We are so thankful that Mum is enjoying her time with us at Devon Lodge Residential Home.This is an amazing 5 star review, we thank you for your kind words, we do appreciate it.
Hello,Thank you for completing a review for Devon Lodge. We are happy you feel content with Devon Lodge and are more than satisfied with the service provided - thank you so much for your great review!We look forward to seeing you again soon.
Thank you for your wonderful feedback. Your mother truly cherished all of you as her family, and your support means a lot to us. I appreciate your comment about feeling a 'home from home' because that's exactly the atmosphere we aim to create. The team is grateful for your kind words, and we look forward to seeing you again soon. Thank you so much for all the support you provide.
Hello,Thank you for your feedback. We greatly value all input from residents (and yourselves as friends of course), and we encourage you to share any feedback you receive regarding our services as soon as possible with us. We are always available to meet with you in person or via telephone. It's important to note that the concerns you mentioned do not align with the care we provide at our home. If you would like, I would be happy to meet with you to discuss this further, as we are not aware of any issues with response times or staff/friendliness.Additionally, we are always looking for innovative ways to enhance our menus based on residents' preferences. At Devon Lodge, residents have the opportunity to choose their menu items, and we will be discussing the menus again in our next meeting. We appreciate your feedback and thank you for your input. Your feedback will be listened to and actioned accordingly. Thank you for taking the time to complete the review.
We are happy you feel Mum enjoys living in Devon Lodge. Thank you for the confirmation of the caring, family atmosphere feeling. Thank you so much for your feedback.
Hello,Thank you for your kind feedback, we appreciate your views on Devon Lodge.
Thank you so much for your kind feedback - We are happy knowing you feel confident in Devon Lodge and our ethos. We are fortunate to have such supportive family members, we thank you and look forward to seeing you soon. Thanks again for such an amazing review, we appreciate it.
Thank you so much for your kind words!We are happy that you are content with the service provided and the atmosphere in Devon Lodge.We pride ourselves on a home from home feel, so your feedback, understanding and ongoing support is really appreciated - your review evidences our ethos, thank you!
Hello,Thank you for your response. We genuinely appreciate your feedback and understand that managing finances during these challenging times can be stressful, especially with the rising costs of care across the sector. Please know that we are committed to supporting you by connecting you with resources that may assist you further.We recently welcomed new staff members, and we acknowledge that they may face some initial challenges as they transition into their roles. However, we prioritise keeping all residents informed about changes and ensure that all new team members receive comprehensive training that aligns with our established standards.We are also pleased to report that our staff turnover rate is low, which helps maintain continuity of care for our residents. Your kind words about the safety of your mother and the environment at Devon Lodge mean a lot to us. We are dedicated to upholding those standards.Thank you once again for your feedback and support.
Hello,Thank you for your thoughtful message.We are pleased to hear that your father is content living at Devon Lodge. It's great to know he is socialising well. He enjoys watching the wildlife in the garden and reading his books. We appreciate your feedback and are committed to providing the best care for all our residents.Thanks again for taking the time to complete a review for Devon Lodge.
Thank you for your thoughtful feedback. We truly appreciate your kind words and support as a family member. I understand your view regarding the larger group activities that Mum previously participated in, but which she no longer feels able to join due to her changing circumstances. It's wonderful to hear that she continues to enjoy her one-on-one sessions, especially her pamper sessions and the animal visits. These experiences are important for her well-being. I will make sure to share your positive feedback with the team at Devon Lodge. Thank you once again for your support.
Thank you so much for your kind words, we appreciate your insight into Devon Lodge. We are so pleased that you enjoyed our Christmas Party! Thank you again for taking the time to complete your review.
Thank you so much for your kind words, five-star review and the confirmation that your long-term best friend is content at Devon Lodge. Thank you for the review. We appreciate your kindness, thank you.
Thank you for the great review! 5 stars for everything - brilliant! We are grateful that your relative feels happy at Devon Lodge, thank you for your kind review.
Thank you for your ongoing support, we appreciate your kind words.
Thank you for your feedback, we really appreciate it.
Thank you for your feedback, we are happy you feel Devon Lodge is a home-from-home environment. We are pleased you are happy with the Devon Lodge Team and the home.Thank you
Thank you so much for your kind words, especially the 'scores on the doors 11 out of 10' We appreciate your feedback and ongoing support, thank you.
Thank you so much for your kind words.We are appreciative of all feedback, thank you for your positive review.
The Review Score of 9.7 (9.693) out of 10 for Devon Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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