Devon Lodge Residential Home

18 Theydon Avenue, Woburn Sands, Milton Keynes MK17 8PL
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9.7 32 Reviews
  • Devon Lodge Residential Home, Milton Keynes
Devon Lodge Residential Home combines specialist care with security and companionship, looking to enable each resident to enjoy a satisfying and relaxing lifestyle, at the same time as receiving the highest standards of personalised care from the dedicated team.

Long-term and short-term needs are both welcome, including day care and convalescence. Carers are experienced in helping with the transition from hospital to the home.

There are comfortable communal areas, a sun terrace and mature grounds, while residents also have use of their own IT area. It is a short walk from the home to all the shops and facilities that Woburn Sands has to offer.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 26 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1385 – £1600
  • Self-Funded Residential Dementia Care: £1400 – £1650
  • RESPITE Self-Funded Residential Care: £1400 – £1600
  • RESPITE Self-Funded Residential Dementia Care: £1400 – £1650

All meals, laundry and care are included in the price. The exclusions are discussed during the assessment / admission process. For example, Dry cleaning, Chiropody, Hairdressing and Newspapers are not included in the weekly price.


Please discuss fees with the manager as they are dependent on the type of room and care needs.

These prices are only a guideline, please contact Devon Lodge Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Stacey Pym (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (3)

Visiting

  • Devon Lodge Residential Home currently uses an advanced booking system for safe visiting. Visitors are requested to telephone 5-10 minutes before entry. The home advises anyone with cold/flu symptoms to not enter the home due to the risk of infection. Visitors have their temperature checked and masks can be provided when visiting Devon Lodge. Garden Visits and indoor visits available, please speak to (Registered Manager).

Parking

  • Visitor's car park and unrestricted parking in the street.

Devon Lodge Residential Home Reviews (32)

9.7

Devon Lodge Residential Home has a Review Score of 9.7 (9.693) out of 10, based on 21 reviews in the last 2 years.
Over all time Devon Lodge Residential Home has 32 reviews.

Overall Experience
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  • 6
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Date Published
  • 32
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Reviewer Connection to Devon Lodge Residential Home
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  • 1
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Total of 32, showing 21-32
Review from A W (Niece of Resident) published on 5 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely, caring staff with low staff turnover. High-quality provision, highly recommended. People are treated with dignity and there are always activities for residents to get involved with. Very safe and secure.
Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your kind words, I will ensure the Devon Lodge Team see your review, thank you for your ongoing support.

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Review from Alison B (Daughter of Resident) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
What makes a good care home is the staff. Devon Lodge staff are exceptional. They are compassionate considerate and caring. We realise Mum is in safe hands, very comfortable and happy to be living at Devon Lodge.
Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your ongoing support. We are happy you feel Mum is safe and comfortable with us, thank you.

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Review from Liz W (Daughter of Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Devon Lodge is a very cosy home for my mum - friendly, helpful and caring staff. Mum loves the food, quizzes and company of her fellow residents
Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Hello, thank you for your positive feedback. Your mum said she really enjoyed the Disco Bingo the other day with myself and the staff on duty. Thank you for your support, we really appreciate it, take care.

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Review from P W (Daughter of Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Devon Lodge's care for my late mother was exemplary in her last days, as it had been throughout her eight years in this happy home.
Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your insight. 8 years of having the honour of looking after your mother, the first resident to welcome me on my first day at Devon Lodge!
You, mum and your family will be remembered. You are always welcome to pop by and say hello, take care and keep safe.

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Review from N G (Son of Resident) published on 5 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very happy and content at Devon Lodge. She is treated with kindness and dignity. The food is good, the garden and flowers are always lovely. Covid was well managed. The staff are always so caring and kind. Everyone is good at communicating with the family. She just loves everyone at Devon
Lodge.
Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your review. I would like to take this opportunity to thank you and your family for being so supportive throughout the toughest time Devon Lodge has ever faced, Covid-19. Your mother is a delight to care for, we appreciate your comments, thank you.

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Review from Chris R (Daughter of Resident) published on 9 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The overall experience in Devon Lodge Retirement Home is very good and has a family feel about it. The adaptation of the old building works well and makes it feel less like an institution!
Reply from Stacey Pym, Registered Manager at Devon Lodge Residential Home

Thank you for your kind words, we appreciate your feedback.

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Review from Patricia W (Daughter of Resident) published on 5 January 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Devon Lodge for eleven years. I was so fortunate to find this home which has become Mother's home. She is treated with care, dignity and very much love. As her daughter, I am very grateful for everything that is done for her.
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Review from D A (Resident) assisted by family/friend published on 17 July 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very happy with this residential home and feel very at ease.
Reply from Stacey Pym, Deputy Manager at Devon Lodge Residential Home

Thank you so much for your feedback.
Feeling at ease is so important. We would like to thank you for your support throughout the years, especially during the pandemic! Thank you for your review.

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Review from G R (Daughter of Resident) published on 24 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a family, we have been extremely impressed with Devon Lodge Retirement Home. They were able to admit our mother during Covid-19, an extremely challenging time. Since our mother has been at the home, the care and support have been excellent. The staff are courteous, caring and always have time for
us. The care for our mother is second to none and the staff all go the extra mile. It feels like a home from home.
Reply from Stacey Pym, Deputy Manager at Devon Lodge Residential Home

Thank you for your kind words; we cannot believe that your family member has been a part of our Devon Lodge family for nearly a year already. She has settled in very well and enjoys socialising with the other residents. She participates in activities on a daily basis and tells us how much she loves the fresh, home-cooked meals. Thank you for your efficient communication and support throughout this pandemic. Honest feedback like yours is definitely what the team need to hear; we will pass this on to the staff. Thankfully, we all see the light at the end of the tunnel.

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Review from P H (Stepbrother of Resident) published on 21 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My stepmother has lived at Devon Lodge quite contently for several years now. She is quite a private person and preferred to spend time in her room, rather than mix with the other residents, but happily chatted with the carers, who are very fond of her. She is now 102 and very frail and has to have
a lot of personal care and attention. I visited her recently in her room with the necessary PPE, and she looked so cared for, and her room was fresh and clean, it was very reassuring. I have never had any doubts about Devon Lodge.
Reply from Stacey Pym, Deputy Manager at Devon Lodge Residential Home

Thank you for your positive feedback. We believe that your (Step) mother really enjoyed the ten years she lived at Devon Lodge. Thank you for being such great support to your family member and the staff. You always made sure we had everything needed, from her background/history to toiletries and correct footwear. This helped us to give the best possible person-centred care. You and your family will always have a place in our hearts. Thank you for the 10 years of memories!

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Review from Anne C (Daughter of Resident) published on 10 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A small, well run and friendly retirement home where residents individual needs are taken into consideration and all are treated with great care and dignity (relatives too). The home has a family atmosphere and visitors always made welcome. My 92-year-old mum frequently comments 'I can't believe we've
found such a wonderful place, and the food is so good'.
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Review from N H (Son of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A lovely care home - just like being 'at home'. Very friendly and helpful staff.
I feel my mother is safe in good hands - which is so important.
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Current Review Score: 9.7 (9.693)

Overview of Review Score

The Review Score of 9.7 (9.693) out of 10 for Devon Lodge Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 21 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.693 for Devon Lodge Residential Home is calculated as follows: ( (183 Excellents x 5) + (47 Goods x 4) + (14 Satisfactorys x 3) ) ÷ 244 Ratings = 4.693
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Devon Lodge Residential Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 21 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Mar 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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