Park House

Tyringham, Newport Pagnell MK16 9ES
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9.5 24 Reviews
  • Park House, Newport Pagnell
Park House is a family run care home, surrounded by scenic Buckinghamshire countryside, employing a long-standing, highly experienced team and applying values of quality care.

The focus is on promoting dignity, choice and respect at all times, with the home able to offer long-term care for residential needs, as well temporary respite.

Park House offers a homely environment, with staff ensuring they take time to know each resident, understand their background, preferences, likes and dislikes so care can be tailored to the individual; this will include preferences over particular foods/drink as well as activities for example.

Park House believes good staff are the greatest asset they have and thus every member is valued and listened to with ideas/issues shared; they believe in looking after, developing and retaining great staff as this directly reflects on the standard of care. Consistent, familiar and friendly faces are crucial for residents to feel comfortable and content within the home.
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Care Provided by Park House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 35 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1300 – £1350
  • Self-Funded Residential Dementia Care: £1300 – £1350
  • RESPITE Self-Funded Residential Care: £1300 – £1350
  • RESPITE Self-Funded Residential Dementia Care: £1300 – £1350

These prices are only a guideline, please contact Park House to find out the exact price for your requirements.

Contact Park House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Park House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Tyringham Care Ltd
  • Privately Owned

Person in Charge

  • David Wilson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (35)

Visiting

  • Visitors welcome at any time.

Parking

  • Parking is available on site.

Park House Reviews (24)

9.5

Park House has a Review Score of 9.5 (9.541) out of 10, based on 9 reviews in the last 2 years.
Over all time Park House has 24 reviews.

Overall Experience
  • 20
  • 3
  • 1
  • 0
  • 0
Date Published
  • 24
  • 2
  • 4
  • 9
  • 15
Reviewer Connection to Park House
  • 14
  • 6
  • 2
  • 1
  • 1
Total of 24, showing 21-24
Review from Linda Q (Daughter of Resident) published on 14 March 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother has been living at this care home for the past three years and for the first 2.5 years it was a good and positive experience home from home. She was well looked after and I always thought she would stay there as I was told when she went there that it was a home for life. However, when her
behaviour became unpredictable due to the worsening of her dementia, the staff were unable to cope with her anymore so I was asked to find her somewhere else that could better meet her needs. I successfully moved my mother and she is now in a specialist dementia care unit and the staff understand the condition and manage very well. Park House can cope as long as the resident is either happy to sit in a chair or lie in bed but I felt they failed my mother's needs when her behaviour changed. The statement about dementia care is misleading as really they are just a residential home and as a residential home, I feel the fees are too high when compared with what else is available.
Reply from Gillian Broadway, Registered Manager at Park HouseWe were sorry to see your mother go and have to admit that Park House was not the right environment for her. For 9 months we worked closely with the Memory Team and other healthcare professionals to try and find a way we could meet your mother's complex needs.
Park House is a small home catering for 24 residents with varying needs whom we have to consider when an individual becomes more challenging. We do understand your concerns of having to move your mother and tried our best to make that transition to a specialist environment as smooth as possible.
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Review from Tina M (Granddaughter of Resident) published on 2 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
Lovely place that is homely and full of people who really care. The staff know all of the residents and what they like. They know my grandma likes milky coffee and hot chocolate to drink and buy in olives especially for her. I know that seems like a silly thing but it's exactly those things that really
matter for making someone feel cared for. Nothing is generic. They organise activities and pampering in a beautiful home and gardens and guests are always welcome to drop in. Where issues are raised someone is there to listen and try to find a resolution. Whether that's a different room, extra equipment or just updating grandmas wardrobe to something more comfortable. They will always keep my mum updated if there's any change in eating, behaviour or signs of illness. They will do their best to keep someone happily in there care for as long as they are able, even as my grandma's dementia progresses and her mobility reduces, we know she's in the best place to stay happy and comfortable.
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Review from Kathy M (Niece of Resident) published on 2 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been resident at Park House for nearly two years. Choosing a care home for a relative is difficult and places vary so much that it can be hard to decide. However, the first time I walked into Park House, I knew this was the right place and continue to believe that she is getting the best
care.
Her needs are not straightforward as she suffers from dementia. The staff address this in a very professional mannerand I have every faith in them.
There is a wonderful cheerful, homely atmosphere at Park House and all the staff are very friendly and approachable. I am very impressed when I see how they interact with the residents.
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Review from Sally C (Daughter of Resident) published on 11 July 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father stayed at Park House for about six months before his requirements changed and he needed more specialised care. During this time the care home staff and management were very kind and considerate, the family were always informed of any issues and interventions, which we then could plan together
his changing requirements. The home has a very friendly and family feel, the staff are very attentive and easily approachable, all the other residents I spoke to were happy and enjoyed the different activities that were arranged. The home is undergoing structural improvements at the moment, so it is good to see investment in the quality of the surroundings. I would have not hesitation in recommending this home for a loved one, my father always said he was happy and had a smile on his face when visited which was so comforting.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
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  • Value for Money
Current Review Score: 9.5 (9.541)

Overview of Review Score

The Review Score of 9.5 (9.541) out of 10 for Park House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.841 for Park House is calculated as follows: ( (90 Excellents x 5) + (17 Goods x 4) ) ÷ 107 Ratings = 4.841
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.7 Points relating to the number of positive Reviews for Park House is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 35 registered maximum number of service users is 7, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 17 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (10)

David

David Wilson

Job Title: Registered Manager Joined: 2019

Level 5 Diploma in Leadership Management for Adult Care, BA degree in Health and Social Care.

Tom

Tom Broadway

Job Title: Director Joined: 2022

MSc, CFP, BSc, currently studying for his Level 5 Diploma in Leadership and Management for Adult Care. Tom formerly represented Great Britain in rowing before moving into finance for 8years and then finally joining his parents in the family run care home.

Gillian

Gillian Broadway

Job Title: Owner/Director Joined: 1990

BA, Cert Ed, Level 5 Diploma. Previously the Registered Manager at Park House, has been in the industry for over 35years and is the owner along with her husband Ed.

Sue

Sue Horn

Job Title: Office Manager Joined: 2011

Sue has worked at Park House for 13years, previously on the Care Team but now as a valuable member of the office team. NVQ3, Level 5 Diploma in Leadership and Management for Adult Care.

Nicola

Nicola Marks

Job Title: Training Manager Joined: 2021

Diploma in Education and Training, Level 5 Diploma in Leadership and Management in Adult Care.

Heather

Heather Matthews

Job Title: Senior Carer Joined: 2015

NVQ3 , Level 5 Diploma in Leadership and Management for Adult Care

Helen

Helen McClean

Job Title: Senior Carer Joined: 2021

Helen is an experienced member of the team with NVQ3

Sally

Sally Cushion

Job Title: Senior Carer Joined: 2023

Sally has an NVQ3.

Theresa

Theresa Hall

Job Title: Senior Carer Joined: 2022

Theresa leads the team in the Dementia Wing at Park House and has an NVQ3.

Tracey

Tracey Davies

Job Title: Senior Carer Joined: 2022

NVQ3 and Level 5 Diploma in Leadership and Management for Adult Care

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