Aveley Lodge Care Home

Our neighbour and Friend had a massive heart attack and could no longer live alone as she was also blind. She was reluctant to go into residential care and in fact was only in Aveley Lodge for just under a month. She was made very welcome and was well cared for. All her care needs were met and the staff were very caring and kind to her and friends and family. She had settled in well and getting to know the staff and her last days she had more company than she had for years and was encouraged to join in activities with residents which she enjoyed. Thank you to all the staff for looking after her so well in the final few days of a long and well lived life

Aveley Lodge were an absolute godsend for our family. Following a sudden, massive heart attack it was very obvious that my 93-year-old, blind, and fiercely independent Auntie could no longer live on her own, even with help. I live 150 miles away and needed to find her end-of-life care very quickly. With Stephanie's help, we achieved the almost impossible, and from investigatory phone call to moving her into her room was about six hours, which was nothing short of miraculous. Once there she was treated with enormous dignity, care and love and received exemplary care for three and a half weeks before sadly passing away. We are hugely grateful to all the staff for all the love, care and attention they gave towards making her last few weeks as comfortable and well looked after as they were, and for their care towards her family and friends. Thank you.

My mother has been at Aveley Lodge since September 2025. Her dementia had got to the point where we were really struggling to look after her in her own home. Aveley Lodge is excellent and I have complete confidence that my mother is being well cared for. Which has been a hugh relief. I visit regularly and always recieve a warm welcome and the staff let me know how my mother is doing. My mother is happy living there, and she always looks clean and well cared for. The meals are very good and varied. We will often go out into the garden when I visit which my mother loves. The activities co-ordinator is excellent and comes up with very imaginative things for the residents to get involved in, with lots of visiting musical performances. All the staff are very caring, kind and lovely. Overall I could not have wished for a better home for my mother.

There is always a member of management on site at all times if any issues were to arise.

Dad became a resident in November 2022 after mum passed away and social care refused him rights to return to his own home. Dad had suffered from a bad fall and was in hospital with mum at the same time. Moving into Aveley Lodge was a worrying time as he needed to familiarise himself in new accommodation and being on his own for the first time in 65 years. I honestly don't know what I would have done without such a wonderful caring and supportive team. Dad loves his food and being cooked from scratch, was a major winning point. If hungry, dad would soon ask for more. He joins in with the activities that he is able to do. Having alzheimer's in dementia dad continues to receive excellent care and attention. He loves having a good hair cut and always looks smart and clean. He likes to sit in the garden overlooking the countryside with a visiting sheep or cow wandering in the fields. The rooms are lovely and all your needs have been thought of. This is a 'care home from home'!

Other positives include excellent home cooked food, attractive rear garden looking over fields, light and bright internal decor, diverse weekday resident activities, 100% ground floor.

What a fantastic care home. Everyone is so helpful, they can't do enough for residents and visitors. Plenty of activities for residents, great food and company.

The facilities are exceptional, especially for a small establishment such as Aveley Lodge.

I would not hesitate in recommending Aveley Lodge to anyone

I am so pleased with this care home. My mother always looks clean and well dressed when I visit and the interior is kept very clean. The nursing side of things is good too, with the local surgery always politely informing me of issues or changes. The staff are friendly and caring and there is usually a very good atmosphere. Residents are treated with courtesy. The home is run as a community so most residents are in the communal areas most of the day, This is good for mental health. There is also a nice garden and plenty of activities. I would highly recommend this excellent care home.

When I walk into Aveley Lodge I can feel the warmth and kindness that makes this care home so special. The staff are not only professional and highly skilled, but they also go above and beyond to ensure residents feel valued, respected, and genuinely cared for.

The atmosphere is welcoming and homely, with every effort made to create a safe, comfortable, and stimulating environment. The activities are engaging and inclusive, and the home itself is beautifully maintained.

There is compassion and patience shown to each individual, treating every resident as though they were a member of their own family.

I would highly recommended to anyone seeking a place where quality care and genuine kindness go hand in hand.

Visit once a week and always very clean and staff are very friendly and helpful. My aunt is very well looked after and everything she requires is available at Averley . We would highly recommend this care home for your family members .

Dad moved into Aveley Lodge at the end of July 2024. The staff were excellent at getting him settled in and the dedicated activities team soon had him joining in with all the different activities that they were organising and spent much time finding out about his interests and his past. Sadly my mum passed away in August and all the staff were fantastic with Dad and really supported us as a family during that sad time. Every member of staff knows each resident so well and can't do more to make them all comfortable and safe. Dad had a birthday in November and the chef made him a personalised cake which was so kind. I would highly recommend Aveley Lodge to anyone who is looking for an excellent home for their loved one.

My mother initially went into Aveley Lodge Care Home in October 2018 for three weeks whilst I was on holiday. Upon my return she was given the option of returning home or staying in Aveley Lodge permanently. She had no hesitation in saying that she wanted to stay there. She was in very good health initially but after 9 months or so was diagnosed with Dementia which got worse as the years progressed. I was a very regular visitor and can honestly say that never once did I have any concern about how my mum was being cared for. She was always well presented, her hair was done beautifully and she even had her nails painted. I have nothing but thanks and praise for the wonderful staff who looked after her for the 6 years she was a resident. When it became evident that she was nearing the end of her life I was with her as much as I could, day and night and the staff still treated her with the love and dignity she had always received from them. Thank you so much.

I obviously am not a resident but reviewing what I have seen, what my dealings have been with staff and management and what my mother has said to me. The care home is well run and all the staff members are very helpful. My mother is very happy and tells me that the staff treat her well and she has her favourite staff members. I only have dealings with two on-site managers who are extremely nice and helpful. I do not have much contact with higher management. Overall a good care home.

My dad was in Aveley Lodge for just over 18 months. From the first interaction we had with the manager and the team they have been excellent. Dad was admitted to Aveley following the emergency hospitalisation of my mum at a time when I was isolating due to Covid. To say this was a stressful period would be an understatement. However, the manager and the team came highly recommended and we came to see why. The individualised, personal and attentive care that Dad received throughout his stay made his last 18 months as comforting and enjoyable as they could be. This was noted throughout the team, whether they were care staff, housekeeping or the excellent entertainment team. Even the chef and kitchen team knew Dad's wants and needs and where possible responded to his personal situation. I would not hesitate the recommend it.

Our mother has been a resident at Aveley Lodge for approaching two years now, having been diagnosed with vascular dementia in 2021 and not being capable of looking after herself or safely take her medicine. She has a range of other conditions requiring medication to be taken throughout each day, including morning injections for diabetes. Sadly her condition is slowly changing her, altering her personality and making her behaviour more erratic and difficult for those around her - both her fellow residents and staff - for which we apologise. All the staff at Aveley Lodge are dedicated, very caring, highly professional and generally excellent; keeping all residents comfortable and safe - treating all residents and their visitors with dignity and respect. The staff make great effort to create a happy care home environment, to urge participation in the various activities each day/week and to encourage the positive engagement with our mother despite her variable behaviour.

For any family looking to place a loved one within a care setting, which is a huge decision, we would highly recommend Aveley Lodge and know that your loved one is in safe hands and will receive excellent care, stimulation and good quality of life in their final years.

I'd be happy to recommend Aveley Lodge Care Home to friends and family.

When she passed away the staff were incredible. Their kindness and consideration made it much easier for us. Thank you to all.

The staff at Aveley Lodge treat the residents as if they were family. They are treated as individuals and attention is paid to their individual likes and dislikes. My mum has lost the ability to initiate conversations (she has severe Alzheimer's) but the warmth of the relationships with staff is still evident as she will blow them kisses and hug them. There has been a change of registered care manager this year but the family-run ethos remains and the manager is clearly determined to keep everyone as independent as possible for as long as possible and ensure everyone is treated with dignity and respect. Mum can have breakfast whatever time she wants it (and can always have her favourite, porridge even if she is asking for breakfast at the wrong time of day) and the on-site cooked meals are delicious. We've been really pleased with the quality of care she has received.

It has been very difficult to cope with the fact that my wife had to go into a care home and that I could no longer look after her. However Aveley Lodge, for three years now, has done a wonderful job in caring for her and keeping her safe. She appears to be very happy and all the staff do their utmost to make sure she is as comfortable as possible. Thank you, Aveley Lodge.