
staff have clearly put the safety and comfort of their residents as their highest priorityAnthony B(Son of Resident/Service User)

The standard of food, hygiene and care are 1st class. All good things come in little packages.Nicholas S(Son of Resident/Service User)

Clean, residents are all very friendly. Staff are lovely. It's a lovely little home.R A(Resident / Service User)

staff have clearly put the safety and comfort of their residents as their highest priorityAnthony B(Son of Resident/Service User)

The standard of food, hygiene and care are 1st class. All good things come in little packages.Nicholas S(Son of Resident/Service User)

Clean, residents are all very friendly. Staff are lovely. It's a lovely little home.R A(Resident / Service User)

Aveley Lodge is an award winning care home providing residential care for the elderly and those with dementia in a bright, warm and welcoming environment.
At Aveley Lodge Care Home, the team are very proud of the luxurious standard of accommodation and the high standards of both care and living environment offered by their lovely home. They pride themselves on providing and promoting a bright, warm and welcoming environment in which...
Care Provided by Aveley Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact us directly to discuss your requirements for Respite of both Self-Funded Care & Self-Funded Residential Dementia Care
The price(s) shown are provided by the care home. Contact Aveley Lodge Care Home for full pricing details and T&Cs.
Contact Aveley Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Parmentercare LLP
- Private Owned
Person in charge
- Stephanie Philbrick (Registered Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1989
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (28)
Visiting
- The home is open 24 hours 7 days a week. Aveley Lodge regularly reviews its visiting policy for all guests and visitors. For the latest visiting details, please see the website or telephone ahead of any planned visit to avoid disappointment. All staff are able and willing to welcome guests and provide any information that may be required. However, wishing to see Senior Management, please telephone in advance to make an appointment to avoid disappointment.
Parking
- Ample parking is available to all visitors including designated disabled parking and bike racks for cyclists.
Aveley Lodge Care Home Reviews (67)
Aveley Lodge Care Home has a Review Score of 9.7 (9.661) out of 10, based on 11 reviews in the last 2 years.
Over all time Aveley Lodge Care Home has 67 reviews.
Aveley Lodge were an absolute godsend for our family. Following a sudden, massive heart attack it was very obvious that my 93-year-old, blind, and fiercely independent Auntie could no longer live on her own, even with help. I live 150 miles away and needed to find her end-of-life care very quickly. With Stephanie's help, we achieved the almost impossible, and from investigatory phone call to moving her into her room was about six hours, which was nothing short of miraculous. Once there she was treated with enormous dignity, care and love and received exemplary care for three and a half weeks before sadly passing away. We are hugely grateful to all the staff for all the love, care and attention they gave towards making her last few weeks as comfortable and well looked after as they were, and for their care towards her family and friends. Thank you.
Thank you so much for your wonderful review of Aveley Lodge. We were delighted to have been able to help your family and lovely Auntie in her final weeks. Your kind comments will be passed onto our wonderful, hardworking staff team. We wish you and your family the very best.
My mother has been at Aveley Lodge since September 2025. Her dementia had got to the point where we were really struggling to look after her in her own home. Aveley Lodge is excellent and I have complete confidence that my mother is being well cared for. Which has been a hugh relief. I visit regularly and always recieve a warm welcome and the staff let me know how my mother is doing. My mother is happy living there, and she always looks clean and well cared for. The meals are very good and varied. We will often go out into the garden when I visit which my mother loves. The activities co-ordinator is excellent and comes up with very imaginative things for the residents to get involved in, with lots of visiting musical performances. All the staff are very caring, kind and lovely. Overall I could not have wished for a better home for my mother.
Thank you very much for your feedback and lovely comments, it is greatly appreciated and will be passed onto our hardworking team. We are thrilled that you are extremely satisfied with the care provided here.
The staff are always very attentive with the residents, welcoming towards family members and happy to share information. In the past 4 years it appears that the staff personnel largely remains unchanged.
The home always presents itself as clean and well maintained, food is prepared on site on a daily basis where they cater for the majority as well as individual requirements to a good standard.
An activities organiser is employed during weekdays but unfortunately not of a weekend. After witnessing the benefits the residents receive we do feel it's a pity that this cannot continue over the weekend.
There is always a member of management on site at all times if any issues were to arise.
Thank you very much for your feedback. This will be passed onto our hard working staff team. We have made a note of your comments regarding an Activities Coordinator at the weekends which has been passed to the Senior Management team for further consideration.
Dad became a resident in November 2022 after mum passed away and social care refused him rights to return to his own home. Dad had suffered from a bad fall and was in hospital with mum at the same time. Moving into Aveley Lodge was a worrying time as he needed to familiarise himself in new accommodation and being on his own for the first time in 65 years. I honestly don't know what I would have done without such a wonderful caring and supportive team. Dad loves his food and being cooked from scratch, was a major winning point. If hungry, dad would soon ask for more. He joins in with the activities that he is able to do. Having alzheimer's in dementia dad continues to receive excellent care and attention. He loves having a good hair cut and always looks smart and clean. He likes to sit in the garden overlooking the countryside with a visiting sheep or cow wandering in the fields. The rooms are lovely and all your needs have been thought of. This is a 'care home from home'!
Thank you so much for your wonderful review and your kind words. They are very much appreciated and we are thrilled to hear how happy you are with dads care here at Aveley. Your comments will be fed back to our hard working team, thank you.
Mum was well supported during during the settling in period and has consistently told me she feels content and well cared for. I am pleased care staff respect her individual needs and preferences - she can be a bit of a quirky non conformist!
Other positives include excellent home cooked food, attractive rear garden looking over fields, light and bright internal decor, diverse weekday resident activities, 100% ground floor.
Thank you for your kind words, these will be passed onto our hard working staff team.
What a fantastic care home. Everyone is so helpful, they can't do enough for residents and visitors. Plenty of activities for residents, great food and company.
The facilities are exceptional, especially for a small establishment such as Aveley Lodge.
I would not hesitate in recommending Aveley Lodge to anyone
Thank you so much for your lovely review, your feedback will be passed onto our hard working staff team.
I am so pleased with this care home. My mother always looks clean and well dressed when I visit and the interior is kept very clean. The nursing side of things is good too, with the local surgery always politely informing me of issues or changes. The staff are friendly and caring and there is usually a very good atmosphere. Residents are treated with courtesy. The home is run as a community so most residents are in the communal areas most of the day, This is good for mental health. There is also a nice garden and plenty of activities. I would highly recommend this excellent care home.
Thank you for your wonderful review. We very much value your feedback and your comments will be passed to our hardworking staff team.
When I walk into Aveley Lodge I can feel the warmth and kindness that makes this care home so special. The staff are not only professional and highly skilled, but they also go above and beyond to ensure residents feel valued, respected, and genuinely cared for.
The atmosphere is welcoming and homely, with every effort made to create a safe, comfortable, and stimulating environment. The activities are engaging and inclusive, and the home itself is beautifully maintained.
There is compassion and patience shown to each individual, treating every resident as though they were a member of their own family.
I would highly recommended to anyone seeking a place where quality care and genuine kindness go hand in hand.
Thank you for your kind words, these will be passed onto our hardworking staff team.
Visit once a week and always very clean and staff are very friendly and helpful. My aunt is very well looked after and everything she requires is available at Averley . We would highly recommend this care home for your family members .
Thank you for your kind words, these will be passed on to our hard working staff team.
Dad moved into Aveley Lodge at the end of July 2024. The staff were excellent at getting him settled in and the dedicated activities team soon had him joining in with all the different activities that they were organising and spent much time finding out about his interests and his past. Sadly my mum passed away in August and all the staff were fantastic with Dad and really supported us as a family during that sad time. Every member of staff knows each resident so well and can't do more to make them all comfortable and safe. Dad had a birthday in November and the chef made him a personalised cake which was so kind. I would highly recommend Aveley Lodge to anyone who is looking for an excellent home for their loved one.
Dear Jonathan. Thank you very much for your wonderful review. We very much appreciate your kind words and feedback and I will ensure these are passed onto the team. It's a delight to look after your Dad and we as a team are thrilled to see how happy he and you as a family, are with the care we provide. Thank you.
My mother initially went into Aveley Lodge Care Home in October 2018 for three weeks whilst I was on holiday. Upon my return she was given the option of returning home or staying in Aveley Lodge permanently. She had no hesitation in saying that she wanted to stay there. She was in very good health initially but after 9 months or so was diagnosed with Dementia which got worse as the years progressed. I was a very regular visitor and can honestly say that never once did I have any concern about how my mum was being cared for. She was always well presented, her hair was done beautifully and she even had her nails painted. I have nothing but thanks and praise for the wonderful staff who looked after her for the 6 years she was a resident. When it became evident that she was nearing the end of her life I was with her as much as I could, day and night and the staff still treated her with the love and dignity she had always received from them. Thank you so much.
Thank you so much for your wonderful review. It has been an absolute pleasure looking after your mum all these years and she is and always will be very much missed by all of us here at Aveley Lodge. Your kind words will be passed onto the staffing team. Thank you.
I obviously am not a resident but reviewing what I have seen, what my dealings have been with staff and management and what my mother has said to me. The care home is well run and all the staff members are very helpful. My mother is very happy and tells me that the staff treat her well and she has her favourite staff members. I only have dealings with two on-site managers who are extremely nice and helpful. I do not have much contact with higher management. Overall a good care home.
Dear Peter. Thank you for your review. Your comments will be passed to our hard-working staff team and we thank you for your continued support. In relation to the comment about "higher management", the day-to-day running of the home is indeed met by the onsite RCHM and the team leader. The business...
My dad was in Aveley Lodge for just over 18 months. From the first interaction we had with the manager and the team they have been excellent. Dad was admitted to Aveley following the emergency hospitalisation of my mum at a time when I was isolating due to Covid. To say this was a stressful period would be an understatement. However, the manager and the team came highly recommended and we came to see why. The individualised, personal and attentive care that Dad received throughout his stay made his last 18 months as comforting and enjoyable as they could be. This was noted throughout the team, whether they were care staff, housekeeping or the excellent entertainment team. Even the chef and kitchen team knew Dad's wants and needs and where possible responded to his personal situation. I would not hesitate the recommend it.
Our mother has been a resident at Aveley Lodge for approaching two years now, having been diagnosed with vascular dementia in 2021 and not being capable of looking after herself or safely take her medicine. She has a range of other conditions requiring medication to be taken throughout each day, including morning injections for diabetes. Sadly her condition is slowly changing her, altering her personality and making her behaviour more erratic and difficult for those around her - both her fellow residents and staff - for which we apologise. All the staff at Aveley Lodge are dedicated, very caring, highly professional and generally excellent; keeping all residents comfortable and safe - treating all residents and their visitors with dignity and respect. The staff make great effort to create a happy care home environment, to urge participation in the various activities each day/week and to encourage the positive engagement with our mother despite her variable behaviour.
For any family looking to place a loved one within a care setting, which is a huge decision, we would highly recommend Aveley Lodge and know that your loved one is in safe hands and will receive excellent care, stimulation and good quality of life in their final years.
Dear Nicky, thank you so much for your kind words. It was a privilege to care for your wonderful mum. Your feedback will be passed on to the staff team.
I'd be happy to recommend Aveley Lodge Care Home to friends and family.
Thank you so much for your lovely review of our Home. It's wonderful to hear how happy you are. Your comments will be passed onto our hard-working staff team.
When it was necessary for her to move rooms due to building work she was given a choice of rooms, one being particularly suitable for her with double aspect windows, which made it lighter and was helpful for her loss of sight.
When she passed away the staff were incredible. Their kindness and consideration made it much easier for us. Thank you to all.
Thank you for your kind words and your feedback. This will be passed on to the staff team.
The staff at Aveley Lodge treat the residents as if they were family. They are treated as individuals and attention is paid to their individual likes and dislikes. My mum has lost the ability to initiate conversations (she has severe Alzheimer's) but the warmth of the relationships with staff is still evident as she will blow them kisses and hug them. There has been a change of registered care manager this year but the family-run ethos remains and the manager is clearly determined to keep everyone as independent as possible for as long as possible and ensure everyone is treated with dignity and respect. Mum can have breakfast whatever time she wants it (and can always have her favourite, porridge even if she is asking for breakfast at the wrong time of day) and the on-site cooked meals are delicious. We've been really pleased with the quality of care she has received.
It has been very difficult to cope with the fact that my wife had to go into a care home and that I could no longer look after her. However Aveley Lodge, for three years now, has done a wonderful job in caring for her and keeping her safe. She appears to be very happy and all the staff do their utmost to make sure she is as comfortable as possible. Thank you, Aveley Lodge.
Aveley Lodge Care Home is an excellent care home with dedicated, hard-working staff who treat the residents with kindness and respect in what can, at times, be difficult circumstances. Every resident is encouraged to join in activities relevant to their personal mobility and comprehension. The home doors are always open to visitors who are made very welcome and staff are always happy to discuss any queries or concerns you might have. A friendly and happy home.
Dear Beth. Thank you for your lovely review of Aveley Lodge and your kind words. Your feedback will be passed on to our hardworking staff team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 September 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 28 July 2026Please contact our RCHM for a detailed discussion regarding your individual care needs and to confirm room pricing and funding options as a result.
News (0) & Events (0)
There are no news items for Aveley Lodge Care Home.
There are no upcoming events for Aveley Lodge Care Home.
Awards / Recognitions (41)
- 05 Sep 2024Recipient: Aveley Lodge Care Home
- 07 Dec 2023Recipient: Aveley Lodge Care Home
- 18 Oct 2023Recipient: Aveley Lodge Care Home
Accreditations
There are no accreditations posted yet for Aveley Lodge Care Home.
Meet the Team (6)

Aveley Lodge Care Home, previously known as Aveley Lodge Retirement Home, was officially opened on 25th July 1989 by Robin Parmenter, the father of the current owners, Michael and Deborah. Having grown up immersed in the family business, Michael and Deborah took over full ownership in 2006 when Robin retired, and they have transformed Aveley Lodge into the care home you see today. They are both very passionate about care, passionate about Aveley Lodge, and passionate about individuals receiving the care, dignity and respect they deserve. They both strongly believe that all those in care should and must be treated fairly and compassionately and that the care offered is governed by our Home’s key principles as well as effective communication, total professionalism, and absolute attention to detail. Keeping Aveley Lodge a small and informal family-run care home has always been central to their ethos. They enjoy the opportunity of giving those in their twilight years a chance to spend their final days in a safe, pleasurable and relaxing environment that they have created here at Aveley Lodge.

Stephanie has worked in the Social Care industry for many years, having started her career at the age of 15, working in various roles across Essex. Eventually, after working her way up through the ranks, she worked for Essex County Council’s Social Services as an Area Manager, where she stayed for 16 years. After taking redundancy, Stephanie initially joined Aveley Lodge as our Team Leader, bringing with her her wealth of knowledge and experience. She was promoted to the position of Registered Manager in Winter 2022.

After leaving school, Tina worked in London at the Co-op Bullion centre. After 18 years, she moved on to work in the Finance, Payroll and HR departments with a franchise of the Bodyshop and was responsible for 18 of their stores. After 22 years however, Tina was made redundant when the franchise was sold off. Tina moved to the Colchester area in 2018 and started working at Aveley Lodge in May 2018 as a carer assistant. In 2020, Tina achieved her Level Three in Health and Social Care and was promoted to a senior role. In July 2023, Tina became the Senior Lead before being appointed Assistant Manager in July 2024. Tina is also one of our Oral Hygiene Champions for the Home.

Katy began her career in care in 2016 when she joined Aveley Lodge as a care assistant. Having had no previous care experience, she very quickly took to her job role and showed potential to go far. By 2018, Katy was promoted to Senior Care Assistant and by early 2020, she took on the role of Assistant Team Manager before being promoted in Autumn 2020 to HR Manager. Katy is currently responsible for all matters relating to our staff’s wellbeing, recruitment and training.

Suzanne graduated from the University in 2004 with a 2:1 (upper second) degree in Law. She went on to work for several years at a local law firm as a Paralegal, where she specialised in Mental Health Law, providing her with a good insight and understanding into working with those with mental health issues across the East Anglian region, including those with dementia. She joined Aveley Lodge in January 2010 for a complete career change and to work alongside and support her husband and business owner, Michael Parmenter, as our HR Manager. Suzanne completed her Level 5 in Business and Administration in 2012 and then took on the role of our Administrator & PR Manager in 2016. She is also one of our Oral Hygiene Champions for the Home and our Homes Environmental / Green Lead.

Jake previously worked as a Care Assistant here at Aveley Lodge Care Home before leaving to complete his Accounting & Finance Degree at The University of Essex. He then went on to complete his Master’s Degree in Private Equity 2024 at University College London. Jake returned to Aveley Lodge in 2024 as our Facilities Manager.
In his spare time, Jake enjoys going to the gym and other fitness-related activities as well as playing his guitar and taking long walks with his dog Rocco.
Frequently Asked Questions about Aveley Lodge Care Home
What types of Care is Aveley Lodge Care Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Aveley Lodge Care Home have?
There are 28 Single Rooms.
What are the Facilities & Services at Aveley Lodge Care Home?
Own Furniture if required, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Aveley Lodge Care Home to the centre of Colchester?
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Aveley Lodge Care Home to verify any information. View our terms and conditions. Aveley Lodge Care Home has an Enhanced Service -more info.