
staff have clearly put the safety and comfort of their residents as their highest priorityAnthony B(Son of Resident/Service User)

The standard of food, hygiene and care are 1st class. All good things come in little packages.Nicholas S(Son of Resident/Service User)

Clean, residents are all very friendly. Staff are lovely. It's a lovely little home.R A(Resident / Service User)

staff have clearly put the safety and comfort of their residents as their highest priorityAnthony B(Son of Resident/Service User)

The standard of food, hygiene and care are 1st class. All good things come in little packages.Nicholas S(Son of Resident/Service User)

Clean, residents are all very friendly. Staff are lovely. It's a lovely little home.R A(Resident / Service User)

Aveley Lodge is an award winning care home providing residential care for the elderly and those with dementia in a bright, warm and welcoming environment.
At Aveley Lodge Care Home, the team are very proud of the luxurious standard of accommodation and the high standards of both care and living environment offered by their lovely home. They pride themselves on providing and promoting a bright, warm and welcoming environment in which...
Care Provided by Aveley Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact us directly to discuss your requirements for Respite of both Self-Funded Care & Self-Funded Residential Dementia Care
The price(s) shown are provided by the care home. Contact Aveley Lodge Care Home for full pricing details and T&Cs.
Contact Aveley Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Parmentercare LLP
- Private Owned
Person in charge
- Stephanie Philbrick (Registered Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1989
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (28)
Visiting
- The home is open 24 hours 7 days a week. Aveley Lodge regularly reviews its visiting policy for all guests and visitors. For the latest visiting details, please see the website or telephone ahead of any planned visit to avoid disappointment. All staff are able and willing to welcome guests and provide any information that may be required. However, wishing to see Senior Management, please telephone in advance to make an appointment to avoid disappointment.
Parking
- Ample parking is available to all visitors including designated disabled parking and bike racks for cyclists.
Aveley Lodge Care Home Reviews (67)
Aveley Lodge Care Home has a Review Score of 9.7 (9.661) out of 10, based on 11 reviews in the last 2 years.
Over all time Aveley Lodge Care Home has 67 reviews.
I like being in Aveley Lodge. All the staff are very kind. I am very happy here. I love the entertainment.
Thank you Jack for your wonderful review about Aveley Lodge. We are thrilled that you are very happy here and it is a pleasure to look after you. Your comments will be passed on to our hardworking team. Thank you.
In the twelve months up to March 2022, I have been a volunteer at Aveley Lodge attending one day a week when I have taken responsibility for garden maintenance and the tidiness of the external site. During the time when it has been possible for volunteer personnel to assist with the activities programme for residents, I have spent part of my day working to the direction of the activities organiser. This has included a number of resident-related activities but has principally developed into games of 'Scrabble' played with a regular group of residents who, I believe, find the activity enjoyable and satisfying. By negotiation, it was agreed that I should take lunch with the residents and this has become an occasion when there has been a meaningful exchange of conversation. I am grateful both for the opportunity to repay the kindness shown to my wife in the 30 months she was resident at Aveley Lodge prior to her death and for the welcome that staff and managers have shown me as a volunteer.
Dear Derek. Thank you so much for your kind words and for all your help and time you kindly give to Aveley Lodge. It is very much appreciated. I'll ensure your feedback is passed on to our fabulous care team. Thank you, Suzanne.
My Aunt has been a resident at Aveley for around 6 years now. We have always been satisfied with the level of care which she has received during this time and we have certainly noticed an improvement in her general and mental health. The staff are kind, caring, and attentive to her needs. The food is excellent and the general ambience of the home is warm and friendly. The level of activities that are organised on a day-to-day basis for the enjoyment of the residents is incredible, there is always something going on! Whilst the last couple of years have been extremely difficult with the COVID situation, the Owner and Management Team have handled this magnificently, closely adhering to the Government guidelines and recommendations at all times thereby ensuring the safety of both residents and staff alike. Communication by way of the monthly newsletter is brilliant and keeps both residents and relatives fully up-to-date with what's going on in the home.
Thank you for your kind words, these are very much appreciated and will be passed on to our fabulous care team.
My relative has been a service user for 6 years and is very happy and content living at Aveley Lodge. We have always found the staff pleasant, kind, and caring and they have been especially supportive during difficult or worrying times, ie when there have been health issues with my relative. The senior staff are very approachable, should there be a concern. The home is well maintained and decorated to a high perspective continuously. The home has always been very welcoming, has a warm atmosphere. The food is very good, looks appetising, and is always homemade. The activities are well planned and of an amazing variety.
Thank you very much for your wonderful feedback and your kind words, it is very much appreciated. Your feedback will be passed on to our wonderful care team.
Our cousin had been a resident at Aveley Lodge for some 6.5 years. During this period the care that he received was excellent. Aveley Lodge offer consistent and respectful care which is person-centred meeting the needs of the individual whilst allowing that person to retain independence and a sense of personal dignity. Having reached 102 with a generally good physical and mental health, sadly our cousin's health deteriorated suddenly and profoundly in December 2021. The Team at Aveley Lodge showed great compassion to our cousin and to us as his nearest relatives visiting him at that time. The Team liaised closely with the local medical practitioner and the End of Life Team. In consequence, our cousin was able to pass away peacefully in his own bed surrounded by friendly, familiar faces. Thank you to the Team for all that they did for our cousin over the 6 years he was at Aveley Lodge.
Dear Peter. Thank you so much for your lovely review. It's been an absolute pleasure caring for your cousin. He'll never be forgotten! Your kind words mean a lot to our hardworking team and I'll ensure these are passed on at our next team meeting. Thank you, Suzanne
Clean, residents are all very friendly. Staff are lovely. It's a lovely little home. Satff are pleasant and helpful. Food and drink good. It's a nice home never cold.
Thank you so much for your kind words, we are very pleased to read how happy and comfortable you are here at Aveley Lodge. Your kind words and feedback will be passed onto our hardworking team.
Feel very happy here. Food very good. Clean everywhere.
Dear Pam. Thank you very much for your kind review. We are very pleased to see how happy you are here at Aveley Lodge. Your kind words will be fed back to the care staff.
Everybody is friendly and helpful and the place is clean.
Thank you for your kind words and feedback. We are thrilled to read how happy you are here at Aveley Lodge. Your feedback will be passed onto our hardworking staff team.
I believe the extremes of patient difficulties are too extreme. There are too many residents whose difficulties are too extreme to be helpful in this environment. I also think that this is not the right time for this survey, considering all the outstanding building work.
We're very disappointed to read your feedback and the ratings you have given the whole team here. We care for people with complex physical and mental health issues and do so very well. We understand you and a fellow resident do not get on at all. Our staff team have spent a considerable amount of...
My main observation has been that the care home staff have clearly put the safety and comfort of their residents as their highest priority and done it very well through a very difficult period. My mother had an important birthday during the pandemic and they made it possible for my wife and I to have an enjoyable visit and for her to have a video conversation with relatives in safety. I know that the restrictions on visits and getting out and about have been difficult for everyone, but I believe that this care home has hit the correct mix of safety and social stimulation of residents. I notice this most in the behaviour of my mother, who before she became a resident was spending an increasing amount of time sleeping with little social stimulation, especially during the first lockdown. Now she appears healthier and generally more alert. There have been some minor practical issues such as with their telephone system, but I am confident that the staff treat this suitably as their vocation
Thank you for your lovely feedback and kind words, it is most appreciated and will be passed onto our team. Thank you.
The staff are very caring.
It is difficult to comment in detail about activities etc over the last 18 months because of covid.
I am confident that the home is doing all it can to maintain its high standards.
Thank you for your kind words. We have strived to keep activities as normal and varied as possible for residents during these unprecedented times. A list of our activities are always available on our website, our Facebook page including regular photos and our monthly newsletter which is...
My father was made welcome from the moment we entered the home. The staff are fantastic and very friendly. The atmosphere at Aveley Lodge is a home from home feeling. The standard of food, hygiene and care are 1st class. All good things come in little packages.
Thank you for your kind words, these are very much appreciated. We are very pleased your dad has settled in well and you are very happy with our home. Your comments will be fed back to our hard working team. Thank you.
The home has exceeded our expectation during a very difficult period. My mother has dementia but they treat her as a normal person and she mixes with everybody in the care home which I think is important. Her room and the grounds are well maintained and the staff are very kind and considerate. Many have worked there for a number of years. Can see mother by appointment outside for 20 minutes to comply with Covid-19 rules. Very well organised. Can highly recommend this small very personal care home.
Thank you for your feedback. Your kind words will be passed onto our staff. It's a shame you felt unable to comment on the vast and varied activities we offer at the home. Perhaps when the lockdown measures are eased, you would be able to join us with your mum one day to see for yourself and enjoy the entertainment we provide.
Aveley Lodge is known well to me as I have many clients who have stayed with them over the last few years. In my opinion, it is a shining example of what a care home should be, a home from home, where residents are part of a wider family. The attention to care and support is high and on every visit no matter the time of day or month the staff are friendly, welcoming and helpful. You do not feel awkward or feel that you are putting them out or an inconvenience to them. The residents are always doing some activity it seems and the home is always spotlessly clean and fresh. It is, in fact, one of the only homes that you welcome the smell of the cooking as it always seems to be nice freshly cooked homestyle meals. The staff have always gone above and beyond what you would expect them to do and seem to genuinely care about each and every one of those they have care of. I would say one of the very best around locally.
Thank you for your positive feedback. We will ensure this is passed onto our hardworking team.
Mum lived at Aveley Lodge for 3 and a half years. She was welcomed with care and respect and settled quickly. Her health, due to her dementia, declined very gradually over time and her needs were constantly assessed as they changed and were discussed with us and met. Time was taken by all staff to get to know her and her likes and dislikes. I realised very quickly that the professional care was not only for Mum but us as a family and the high standards that are maintained were probably what she had needed sooner had we known how good it would be. Aveley Lodge most certainly was home to Mum. She lived there happily as a valued individual with dignity and respect. We cannot speak highly enough of the way we were kept informed and Mum was loved and made as comfortable as possible at the very end when we were unable to visit or to be with her ourselves due to the coronavirus lockdown safety measures. Thank you all very much.
Dear Julie, thank you so much for your very kind words and the glowing review of Aveley Lodge. We are extremely pleased that you and your family were impressed and happy with the care and service we provided to your mum, who we all still dearly miss. We will ensure your lovely words are passed onto our hardworking team. We wish you and your family all the very best for your future.
Aveley really did a fantastic job of making his last few months the best anyone could have, he was constantly engaged and cared for by the staff and they have the family's gratitude for their work.
Dear Ric, thank you so much for your lovely review of Aveley Lodge. We are extremely pleased that you have been impressed by the care and service we provide. We will ensure your kind words are fed back to our staff team. We wish you and your family all the best for the future. Thank you.
Mum was made extremely welcome and the care team were excellent. The rooms are comfortable and kept clean and well decorated, although some do not provide enough space for comfortable seating. There are three separate lounges with TVs if required, and a lovely garden with outdoor seating for when the weather is suitable. All meals are home-cooked and the residents were unanimous in their praise for the chef.
Thank you, Terry, for your feedback. It was a pleasure to look after your mum for many years. The staff team miss her dearly. We wish you and your family well for the future.
Our mum went into Aveley Lodge in 2018 as she was diagnosed with vascular dementia. The facilities at the home are amazing, all on one level so no stairs. There are lots of activities, the meals are lovely and the amazing chefs do a variety of themed meals. All the staff are kind and caring. During the COVID-19 my mum has been cared for and kept safe, as have all the residents, would highly recommend Aveley Lodge Care Home
Dear Heather, thank you so much for your lovely review. We are extremely pleased to hear how happy you are with our services. We will ensure your kind words are passed onto our staff team. Thank you.
Excellent level of care and awareness of needs up to and including end of life. Friendly environment, excellent standard of accommodation on one level, immaculately clean, beautiful grounds set in the peaceful surrounding. Normally (Pre COVID) a huge varied range of fun and stimulating activities entertainment and events led by an activities coordinator. Very caring and well-trained staff, fabulous food provided by two employed on-site chefs, monthly newsletter both printed and email updates/alerts as needed Facebook etc. Mum has been a resident for over 3-years now, and she is happy and considers it her home. Perfection does not exist, but Aveley Lodge, in my opinion, is as near this as is humanly possible and has remained so even during this pandemic. Knowing Mum is safe, well cared for and happy has/is of great comfort.
Dear Debbie, thank you so much for your wonderful review. We are very pleased to hear how happy you are with the services we provide even during this unprecedented time. Your comments will be passed back to our hardworking staff. Thank you.
My mother was a resident at Aveley Lodge for approximately two and a half years due to her need for full-time care because of advancing dementia and other complex health issues. I have no reservations at all in recommending Aveley Lodge for the incredibly high level of care, friendship, compassion and commitment that they displayed towards my mother and, indeed, extended to my whole family. Staff at Aveley Lodge don't just go through the motions of providing care, they take time to get to know their residents, to make them laugh, to stimulate their senses, and to hold their hands when times are tough. Trusting other people to look after a loved one at the end of their life is never easy but Aveley Lodge helped to make this time special for all of us and for that we are very grateful.
Thank you very much for your kind words, they are very much appreciated. We are extremely pleased that you have been very happy with the standards and service we provide at Aveley Lodge. Your comments will be passed onto our care staff. Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 September 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 28 July 2026Please contact our RCHM for a detailed discussion regarding your individual care needs and to confirm room pricing and funding options as a result.
News (0) & Events (0)
There are no news items for Aveley Lodge Care Home.
There are no upcoming events for Aveley Lodge Care Home.
Awards / Recognitions (41)
- 05 Sep 2024Recipient: Aveley Lodge Care Home
- 07 Dec 2023Recipient: Aveley Lodge Care Home
- 18 Oct 2023Recipient: Aveley Lodge Care Home
Accreditations
There are no accreditations posted yet for Aveley Lodge Care Home.
Meet the Team (6)

Aveley Lodge Care Home, previously known as Aveley Lodge Retirement Home, was officially opened on 25th July 1989 by Robin Parmenter, the father of the current owners, Michael and Deborah. Having grown up immersed in the family business, Michael and Deborah took over full ownership in 2006 when Robin retired, and they have transformed Aveley Lodge into the care home you see today. They are both very passionate about care, passionate about Aveley Lodge, and passionate about individuals receiving the care, dignity and respect they deserve. They both strongly believe that all those in care should and must be treated fairly and compassionately and that the care offered is governed by our Home’s key principles as well as effective communication, total professionalism, and absolute attention to detail. Keeping Aveley Lodge a small and informal family-run care home has always been central to their ethos. They enjoy the opportunity of giving those in their twilight years a chance to spend their final days in a safe, pleasurable and relaxing environment that they have created here at Aveley Lodge.

Stephanie has worked in the Social Care industry for many years, having started her career at the age of 15, working in various roles across Essex. Eventually, after working her way up through the ranks, she worked for Essex County Council’s Social Services as an Area Manager, where she stayed for 16 years. After taking redundancy, Stephanie initially joined Aveley Lodge as our Team Leader, bringing with her her wealth of knowledge and experience. She was promoted to the position of Registered Manager in Winter 2022.

After leaving school, Tina worked in London at the Co-op Bullion centre. After 18 years, she moved on to work in the Finance, Payroll and HR departments with a franchise of the Bodyshop and was responsible for 18 of their stores. After 22 years however, Tina was made redundant when the franchise was sold off. Tina moved to the Colchester area in 2018 and started working at Aveley Lodge in May 2018 as a carer assistant. In 2020, Tina achieved her Level Three in Health and Social Care and was promoted to a senior role. In July 2023, Tina became the Senior Lead before being appointed Assistant Manager in July 2024. Tina is also one of our Oral Hygiene Champions for the Home.

Katy began her career in care in 2016 when she joined Aveley Lodge as a care assistant. Having had no previous care experience, she very quickly took to her job role and showed potential to go far. By 2018, Katy was promoted to Senior Care Assistant and by early 2020, she took on the role of Assistant Team Manager before being promoted in Autumn 2020 to HR Manager. Katy is currently responsible for all matters relating to our staff’s wellbeing, recruitment and training.

Suzanne graduated from the University in 2004 with a 2:1 (upper second) degree in Law. She went on to work for several years at a local law firm as a Paralegal, where she specialised in Mental Health Law, providing her with a good insight and understanding into working with those with mental health issues across the East Anglian region, including those with dementia. She joined Aveley Lodge in January 2010 for a complete career change and to work alongside and support her husband and business owner, Michael Parmenter, as our HR Manager. Suzanne completed her Level 5 in Business and Administration in 2012 and then took on the role of our Administrator & PR Manager in 2016. She is also one of our Oral Hygiene Champions for the Home and our Homes Environmental / Green Lead.

Jake previously worked as a Care Assistant here at Aveley Lodge Care Home before leaving to complete his Accounting & Finance Degree at The University of Essex. He then went on to complete his Master’s Degree in Private Equity 2024 at University College London. Jake returned to Aveley Lodge in 2024 as our Facilities Manager.
In his spare time, Jake enjoys going to the gym and other fitness-related activities as well as playing his guitar and taking long walks with his dog Rocco.
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