Aveley Lodge Care Home

Abberton Road, Fingringhoe, Colchester CO5 7AS
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9.9 64 Reviews
  • Aveley Lodge Care Home, Colchester
Aveley Lodge is an award winning care home providing residential care for the elderly and those with dementia in a bright, warm and welcoming environment.

At Aveley Lodge Care Home, the team are very proud of the luxurious standard of accommodation and the high standards of both care and living environment offered by their lovely home. They pride themselves on providing and promoting a bright, warm and welcoming environment in which to live. Furthermore, the benefits of being all ground floor with no steps ensures freedom of movement for everyone. The first-class accommodation is based on three room grades: Standard, Superior and Deluxe. All 28 bedrooms, irrespective of grade, come with their own private en-suite facilities and are spacious, bright and well equipped with modern furniture designed for the care environment and access to the latest technology.

There is a hair salon on site, two courtyard gardens and a large rear landscaped sensory garden with spectacular views over the countryside which make for a relaxing and peaceful setting.

The care home has highly trained and experienced staff. All meals are home cooked and there is an activities team with many varied and interesting events and activities on offer to ensure residents are never bored.
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Care Provided by Aveley Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1400
  • RESPITE Self-Funded Residential Care: from £1400

Our fees are subject to an assessment of the individuals care needs and on the grade of room type available.
Please contact us directly to discuss your requirements for Respite of both Self-Funded Care & Self-Funded Residential Dementia Care

These prices are only a guideline, please contact Aveley Lodge Care Home to find out the exact price for your requirements.

Contact Aveley Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Aveley Lodge Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Parmentercare LLP

Person in charge

  • Stephanie Philbrick (Registered Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1989
  • Last Refurbishment: 2022
  • Number of floors: 1

Room Information

  • Single Rooms (28)

Visiting

  • Aveley Lodge regularly reviews its visiting policy for all guests and visitors. For the latest visiting details, please see the website ahead of any planned visit to avoid disappointment. All staff are able and willing to welcome guests and provide any information that may be required. However, wishing to see Senior Management, please telephone in advance to make an appointment to avoid disappointment.

Parking

  • Ample parking is available to all visitors including designated disabled parking.

Aveley Lodge Care Home Reviews (64)

9.9

Aveley Lodge Care Home has a Review Score of 9.9 (9.875) out of 10, based on 10 reviews in the last 2 years.
Over all time Aveley Lodge Care Home has 64 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Aveley Lodge Care Home
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Total of 64, showing 21-40
Review from S S (Niece of Resident) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My relative has been a service user for 6 years and is very happy and content living at Aveley Lodge. We have always found the staff pleasant, kind, and caring and they have been especially supportive during difficult or worrying times, ie when there have been health issues with my relative. The senior
staff are very approachable, should there be a concern. The home is well maintained and decorated to a high perspective continuously. The home has always been very welcoming, has a warm atmosphere. The food is very good, looks appetising, and is always homemade. The activities are well planned and of an amazing variety.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you very much for your wonderful feedback and your kind words, it is very much appreciated. Your feedback will be passed on to our wonderful care team.

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Review from Peter M (Next of Kin) published on 10 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our cousin had been a resident at Aveley Lodge for some 6.5 years. During this period the care that he received was excellent. Aveley Lodge offer consistent and respectful care which is person-centred meeting the needs of the individual whilst allowing that person to retain independence and a sense
of personal dignity. Having reached 102 with a generally good physical and mental health, sadly our cousin's health deteriorated suddenly and profoundly in December 2021. The Team at Aveley Lodge showed great compassion to our cousin and to us as his nearest relatives visiting him at that time. The Team liaised closely with the local medical practitioner and the End of Life Team. In consequence, our cousin was able to pass away peacefully in his own bed surrounded by friendly, familiar faces. Thank you to the Team for all that they did for our cousin over the 6 years he was at Aveley Lodge.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Peter. Thank you so much for your lovely review. It's been an absolute pleasure caring for your cousin. He'll never be forgotten! Your kind words mean a lot to our hardworking team and I'll ensure these are passed on at our next team meeting. Thank you, Suzanne

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Review from R A (Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Clean, residents are all very friendly. Staff are lovely. It's a lovely little home. Satff are pleasant and helpful. Food and drink good. It's a nice home never cold.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you so much for your kind words, we are very pleased to read how happy and comfortable you are here at Aveley Lodge. Your kind words and feedback will be passed onto our hardworking team.

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Review from Pamela U (Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Feel very happy here. Food very good. Clean everywhere.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Pam. Thank you very much for your kind review. We are very pleased to see how happy you are here at Aveley Lodge. Your kind words will be fed back to the care staff.

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Review from Iris B (Resident) published on 27 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everybody is friendly and helpful and the place is clean.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your kind words and feedback. We are thrilled to read how happy you are here at Aveley Lodge. Your feedback will be passed onto our hardworking staff team.

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Review from M J (Resident) published on 16 August 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Although I ticked good for food and drink, the standard is good but there is not enough of it.
I believe the extremes of patient difficulties are too extreme. There are too many residents whose difficulties are too extreme to be helpful in this environment. I also think that this is not the right
time for this survey, considering all the outstanding building work.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

We're very disappointed to read your feedback and the ratings you have given the whole team here. We care for people with complex physical and mental health issues and do so very well. We understand you and a fellow resident do not get on at all. Our staff team have spent a considerable amount of time and effort addressing any issues you have raised with us previously and we understood you were satisfied with the outcomes. Its unfair that you have commented on our current building work when we are not even half way through its completion! We run extensive and varied activities which you take part in and you are notified about these at the monthly service user meetings which you always attend and the monthly newsletter you receive every 4 weeks. We have already addressed your portion sizes at lunch time and you are aware you can always ask our staff at any time if you wish for more which you have agreed to and been able to do so on many occasions. We will however pass this feedback onto our staff team.

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Review from Anthony B (Son of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My main observation has been that the care home staff have clearly put the safety and comfort of their residents as their highest priority and done it very well through a very difficult period. My mother had an important birthday during the pandemic and they made it possible for my wife and I to have
an enjoyable visit and for her to have a video conversation with relatives in safety. I know that the restrictions on visits and getting out and about have been difficult for everyone, but I believe that this care home has hit the correct mix of safety and social stimulation of residents. I notice this most in the behaviour of my mother, who before she became a resident was spending an increasing amount of time sleeping with little social stimulation, especially during the first lockdown. Now she appears healthier and generally more alert. There have been some minor practical issues such as with their telephone system, but I am confident that the staff treat this suitably as their vocation
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Anthony,
Thank you for your lovely feedback and kind words, it is most appreciated and will be passed onto our team. Thank you.

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Review from Jane C (Daughter of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aveley Lodge Care Home provides a real sense of home for residents.
The staff are very caring.
It is difficult to comment in detail about activities etc over the last 18 months because of covid.
I am confident that the home is doing all it can to maintain its high standards.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Jane,
Thank you for your kind words. We have strived to keep activities as normal and varied as possible for residents during these unprecedented times. A list of our activities are always available on our website, our Facebook page including regular photos and our monthly newsletter which is emailed to you every 4 weeks. We hope you will be able to visit your mum again soon and take part in some of our activities again once the visiting restrictions are eased further.

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Review from Nicholas S (Son of Resident) published on 6 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was made welcome from the moment we entered the home. The staff are fantastic and very friendly. The atmosphere at Aveley Lodge is a home from home feeling. The standard of food, hygiene and care are 1st class. All good things come in little packages.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Nicholas,
Thank you for your kind words, these are very much appreciated. We are very pleased your dad has settled in well and you are very happy with our home. Your comments will be fed back to our hard working team. Thank you.

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Review from Paul N (Son of Resident) published on 17 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The home has exceeded our expectation during a very difficult period. My mother has dementia but they treat her as a normal person and she mixes with everybody in the care home which I think is important. Her room and the grounds are well maintained and the staff are very kind and considerate. Many
have worked there for a number of years. Can see mother by appointment outside for 20 minutes to comply with Covid-19 rules. Very well organised. Can highly recommend this small very personal care home.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your feedback. Your kind words will be passed onto our staff. It's a shame you felt unable to comment on the vast and varied activities we offer at the home. Perhaps when the lockdown measures are eased, you would be able to join us with your mum one day to see for yourself and enjoy the entertainment we provide.

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Review from Christopher A (Solicitor of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Aveley Lodge is known well to me as I have many clients who have stayed with them over the last few years. In my opinion, it is a shining example of what a care home should be, a home from home, where residents are part of a wider family. The attention to care and support is high and on every visit
no matter the time of day or month the staff are friendly, welcoming and helpful. You do not feel awkward or feel that you are putting them out or an inconvenience to them. The residents are always doing some activity it seems and the home is always spotlessly clean and fresh. It is, in fact, one of the only homes that you welcome the smell of the cooking as it always seems to be nice freshly cooked homestyle meals. The staff have always gone above and beyond what you would expect them to do and seem to genuinely care about each and every one of those they have care of. I would say one of the very best around locally.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your positive feedback. We will ensure this is passed onto our hardworking team.

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Review from Julie G (Daughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum lived at Aveley Lodge for 3 and a half years. She was welcomed with care and respect and settled quickly. Her health, due to her dementia, declined very gradually over time and her needs were constantly assessed as they changed and were discussed with us and met. Time was taken by all staff to get
to know her and her likes and dislikes. I realised very quickly that the professional care was not only for Mum but us as a family and the high standards that are maintained were probably what she had needed sooner had we known how good it would be. Aveley Lodge most certainly was home to Mum. She lived there happily as a valued individual with dignity and respect. We cannot speak highly enough of the way we were kept informed and Mum was loved and made as comfortable as possible at the very end when we were unable to visit or to be with her ourselves due to the coronavirus lockdown safety measures. Thank you all very much.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Julie, thank you so much for your very kind words and the glowing review of Aveley Lodge. We are extremely pleased that you and your family were impressed and happy with the care and service we provided to your mum, who we all still dearly miss. We will ensure your lovely words are passed onto our hardworking team. We wish you and your family all the very best for your future.

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Review from Ric B (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
At the age of 96 my dad's mobility and dementia became too much for him to be cared for at home so the difficult decision was made to apply for a place in a care home. There are several in this area but we had recommendations from so many friends and neighbours about Aveley that we went to them. Last
month we lost him, but the 7 months he was with the staff at Aveley were the best months he had in the last few years of his life. Even at his passing there was always someone with him till the end.
Aveley really did a fantastic job of making his last few months the best anyone could have, he was constantly engaged and cared for by the staff and they have the family's gratitude for their work.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Ric, thank you so much for your lovely review of Aveley Lodge. We are extremely pleased that you have been impressed by the care and service we provide. We will ensure your kind words are fed back to our staff team. We wish you and your family all the best for the future. Thank you.

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Review from Terry D (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was made extremely welcome and the care team were excellent. The rooms are comfortable and kept clean and well decorated, although some do not provide enough space for comfortable seating. There are three separate lounges with TVs if required, and a lovely garden with outdoor seating for when the
weather is suitable. All meals are home-cooked and the residents were unanimous in their praise for the chef.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you, Terry, for your feedback. It was a pleasure to look after your mum for many years. The staff team miss her dearly. We wish you and your family well for the future.

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Review from Heather R (Daughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum went into Aveley Lodge in 2018 as she was diagnosed with vascular dementia. The facilities at the home are amazing, all on one level so no stairs. There are lots of activities, the meals are lovely and the amazing chefs do a variety of themed meals. All the staff are kind and caring. During
the COVID-19 my mum has been cared for and kept safe, as have all the residents, would highly recommend Aveley Lodge Care Home
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Heather, thank you so much for your lovely review. We are extremely pleased to hear how happy you are with our services. We will ensure your kind words are passed onto our staff team. Thank you.

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Review from Debbie M (Daughter of Resident) published on 18 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent level of care and awareness of needs up to and including end of life. Friendly environment, excellent standard of accommodation on one level, immaculately clean, beautiful grounds set in the peaceful surrounding. Normally (Pre COVID) a huge varied range of fun and stimulating activities entertainment
and events led by an activities coordinator. Very caring and well-trained staff, fabulous food provided by two employed on-site chefs, monthly newsletter both printed and email updates/alerts as needed Facebook etc. Mum has been a resident for over 3-years now, and she is happy and considers it her home. Perfection does not exist, but Aveley Lodge, in my opinion, is as near this as is humanly possible and has remained so even during this pandemic. Knowing Mum is safe, well cared for and happy has/is of great comfort.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Dear Debbie, thank you so much for your wonderful review. We are very pleased to hear how happy you are with the services we provide even during this unprecedented time. Your comments will be passed back to our hardworking staff. Thank you.

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Review from J F (Daughter of Resident) published on 10 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Aveley Lodge for approximately two and a half years due to her need for full-time care because of advancing dementia and other complex health issues. I have no reservations at all in recommending Aveley Lodge for the incredibly high level of care, friendship, compassion and
commitment that they displayed towards my mother and, indeed, extended to my whole family. Staff at Aveley Lodge don't just go through the motions of providing care, they take time to get to know their residents, to make them laugh, to stimulate their senses, and to hold their hands when times are tough. Trusting other people to look after a loved one at the end of their life is never easy but Aveley Lodge helped to make this time special for all of us and for that we are very grateful.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you very much for your kind words, they are very much appreciated. We are extremely pleased that you have been very happy with the standards and service we provide at Aveley Lodge. Your comments will be passed onto our care staff. Thank you.

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Review from Linda P (Daughter of Resident) published on 5 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
After 9 months of Mum's first year at Aveley Lodge, I see passionate staff dedicated to the resident's needs and real commitment. It is a very happy place and atmosphere for visitors with a huge variety of activities. Where else can you learn French and Spanish, have themed days with costumes and food
to compliment the event, be Snow White in the "pantomime," enter the commonwealth games, play ball from a wheelchair, have an owl on your arm and a snake around your neck (not at the same time!) At 91 yrs old! Personal care is something Mum has to get used to as she is proud and gets embarrassed, but the staff are understanding and encourage her not to worry so much.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your feedback. We will ensure this is passed on to our hard-working staff.

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Review from Lynda B (Daughter of Resident) published on 24 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my father has received over the previous 16 months has greatly enhanced his enjoyment of life. He has been well cared for, well fed and has had company when he wanted it and privacy when he didn't. His views and wishes have always been listened to and he has been treated with respect at all
times.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you for your kind words. These will be fed back to all members of staff at our forthcoming staff meeting.

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Review from Yvonne M (Resident) published on 1 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been resident at Aveley Lodge for approximately three months and from my first day here, (although I was very poorly), my impression of the folk I came into contact with is that I have landed in the right home.
Three months have gone by. I am now much better and having interacted with all the
staff my opinion remains the same as my first day. Bless them all.
In fact, one of my friends will be coming here to reside. Her family has made this life-changing decision for her.
Reply from Suzanne Parmenter, PR Manager at Aveley Lodge Care Home

Thank you Yvonne for your very kind words and we are very pleased to hear how happy you are here at Aveley Lodge. Your lovely comments will be passed on to all the staff. Many thanks

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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Aveley Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 10 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.875 for Aveley Lodge Care Home is calculated as follows: ( (105 Excellents x 5) + (15 Goods x 4) ) ÷ 120 Ratings = 4.875
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Aveley Lodge Care Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 03 Oct 2025

Please contact our RCHM for a detailed discussion regarding your individual care needs and to confirm room pricing and funding options as a result.

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Awards / Recognitions (41)

Meet the Team (5)

Michael Parmenter & Deborah Parmenter-King

Michael Parmenter & Deborah Parmenter-King

Job Title: Business Owners

Aveley Lodge Care Home, previously known as Aveley Lodge Retirement Home, was officially opened on 25th July 1989 by Robin Parmenter, the father of the current owners, Michael and Deborah. Having grown up immersed in the family business, Michael and Deborah took over full ownership in 2006 when Robin retired, and they have transformed Aveley Lodge into the care home you see today. They are both very passionate about care, passionate about Aveley Lodge, and passionate about individuals receiving the care, dignity and respect they deserve. They both strongly believe that all those in care should and must be treated fairly and compassionately and that the care offered is governed by our Home’s key principles as well as effective communication, total professionalism, and absolute attention to detail. Keeping Aveley Lodge a small and informal family-run care home has always been central to their ethos. They enjoy the opportunity of giving those in their twilight years a chance to spend their final days in a safe, pleasurable and relaxing environment that they have created here at Aveley Lodge.

Stephanie

Stephanie Philbrick

Job Title: Registered Care Home Manager Joined: 2016

Stephanie has worked in the Social Care industry for many years, having started her career at the age of 15, working in various roles across Essex. Eventually, after working her way up through the ranks, she worked for Essex County Council’s Social Services as an Area Manager, where she stayed for 16 years. After taking redundancy, Stephanie initially joined Aveley Lodge as our Team Leader, bringing with her her wealth of knowledge and experience. She was promoted to the position of Registered Manager in Winter 2022.

Tina

Tina Brown

Job Title: Assistant Manager Joined: 2018

After leaving school, Tina worked in London at the Co-op Bullion centre. After 18 years, she moved on to work in the Finance, Payroll and HR departments with a franchise of the Bodyshop and was responsible for 18 of their stores. After 22 years however, Tina was made redundant when the franchise was sold off. Tina moved to the Colchester area in 2018 and started working at Aveley Lodge in May 2018 as a carer assistant. In 2020, Tina achieved her Level Three in Health and Social Care and was promoted to a senior role. In July 2023, Tina became the Senior Lead before being appointed Assistant Manager in July 2024. Tina is also one of our Oral Hygiene Champions for the Home.

Katy

Katy Warne

Job Title: HR Manager Joined: 2016

Katy began her career in care in 2016 when she joined Aveley Lodge as a care assistant. Having had no previous care experience, she very quickly took to her job role and showed potential to go far. By 2018, Katy was promoted to Senior Care Assistant and by early 2020, she took on the role of Assistant Team Manager before being promoted in Autumn 2020 to HR Manager. Katy is currently responsible for all matters relating to our staff’s wellbeing, recruitment and training.

Suzanne

Suzanne Parmenter

Job Title: Administrator & PR Manager Joined: 2010

Suzanne graduated from the University in 2004 with a 2:1 (upper second) degree in Law. She went on to work for several years at a local law firm as a Paralegal, where she specialised in Mental Health Law, providing her with a good insight and understanding into working with those with mental health issues across the East Anglian region, including those with dementia. She joined Aveley Lodge in January 2010 for a complete career change and to work alongside and support her husband and business owner, Michael Parmenter, as our HR Manager. Suzanne completed her Level 5 in Business and Administration in 2012 and then took on the role of our Administrator & PR Manager in 2016. She is also one of our Oral Hygiene Champions for the Home and our Homes Environmental / Green Lead.

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