
staff have clearly put the safety and comfort of their residents as their highest priorityAnthony B(Son of Resident/Service User)

The standard of food, hygiene and care are 1st class. All good things come in little packages.Nicholas S(Son of Resident/Service User)

Clean, residents are all very friendly. Staff are lovely. It's a lovely little home.R A(Resident / Service User)

staff have clearly put the safety and comfort of their residents as their highest priorityAnthony B(Son of Resident/Service User)

The standard of food, hygiene and care are 1st class. All good things come in little packages.Nicholas S(Son of Resident/Service User)

Clean, residents are all very friendly. Staff are lovely. It's a lovely little home.R A(Resident / Service User)

Aveley Lodge is an award winning care home providing residential care for the elderly and those with dementia in a bright, warm and welcoming environment.
At Aveley Lodge Care Home, the team are very proud of the luxurious standard of accommodation and the high standards of both care and living environment offered by their lovely home. They pride themselves on providing and promoting a bright, warm and welcoming environment in which...
Care Provided by Aveley Lodge Care Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 28 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please contact us directly to discuss your requirements for Respite of both Self-Funded Care & Self-Funded Residential Dementia Care
The price(s) shown are provided by the care home. Contact Aveley Lodge Care Home for full pricing details and T&Cs.
Contact Aveley Lodge Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Parmentercare LLP
- Private Owned
Person in charge
- Stephanie Philbrick (Registered Care Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1989
- Last Refurbishment: 2022
- Number of floors: 1
Room Information
- Single Rooms (28)
Visiting
- The home is open 24 hours 7 days a week. Aveley Lodge regularly reviews its visiting policy for all guests and visitors. For the latest visiting details, please see the website or telephone ahead of any planned visit to avoid disappointment. All staff are able and willing to welcome guests and provide any information that may be required. However, wishing to see Senior Management, please telephone in advance to make an appointment to avoid disappointment.
Parking
- Ample parking is available to all visitors including designated disabled parking and bike racks for cyclists.
Aveley Lodge Care Home Reviews (67)
Aveley Lodge Care Home has a Review Score of 9.7 (9.661) out of 10, based on 11 reviews in the last 2 years.
Over all time Aveley Lodge Care Home has 67 reviews.
After 9 months of Mum's first year at Aveley Lodge, I see passionate staff dedicated to the resident's needs and real commitment. It is a very happy place and atmosphere for visitors with a huge variety of activities. Where else can you learn French and Spanish, have themed days with costumes and food to compliment the event, be Snow White in the "pantomime," enter the commonwealth games, play ball from a wheelchair, have an owl on your arm and a snake around your neck (not at the same time!) At 91 yrs old! Personal care is something Mum has to get used to as she is proud and gets embarrassed, but the staff are understanding and encourage her not to worry so much.
Thank you for your feedback. We will ensure this is passed on to our hard-working staff.
The care my father has received over the previous 16 months has greatly enhanced his enjoyment of life. He has been well cared for, well fed and has had company when he wanted it and privacy when he didn't. His views and wishes have always been listened to and he has been treated with respect at all times.
Thank you for your kind words. These will be fed back to all members of staff at our forthcoming staff meeting.
Three months have gone by. I am now much better and having interacted with all the staff my opinion remains the same as my first day. Bless them all.
In fact, one of my friends will be coming here to reside. Her family has made this life-changing decision for her.
Thank you Yvonne for your very kind words and we are very pleased to hear how happy you are here at Aveley Lodge. Your lovely comments will be passed on to all the staff. Many thanks
Very satisfied with the level of care, consideration and professionalism shown to my mother. Also overall the premises and staff and continued improvement being made year on year.
Thank you very much for your kind words, they are very much appreciated and we are pleased we meet with your expectations. Your kind words will be passed onto the staff team here. Thank you.
My Mum has been at Aveley Lodge just 3 months now but I've seen a big improvement in her condition. Her dementia has stabilised and, on some occasions, her memory is improving. The caregivers are extremely good, along with the relaxing surroundings, is having a big impact.
My mother has settled extremely well, the staff are extremely caring and helpful. Everything is geared to making the residents feel as though they are in their home, nothing seems to be too much trouble for the staff and catering is as good as homemade.
Thank you for your kind words and we are pleased you are very happy with the service we provide. We will ensure your positive comments and feedback are passed to our staff.
The care and attention given to my mother have been exceptional. Her earrings are matched to her clothes when they dress her. She is encouraged to exercise and join in activities. Thanks to them she is now back to herself following a couple of falls and a broken hip.
I visited my Mum nearly every day while she lived in Aveley Lodge Care Home. I could not fault the care given to her by all the staff and management there.
She celebrated her 100th birthday there with a wonderful party for the family, friends and all the residents - all organised by the staff. Sadly, she died 10 days later - peacefully.
As a volunteer now, I help to run a cookery club for the residents which they enjoy - especially the cooking!!
All the staff and owner make you feel very welcome. You almost feel part and friends to residents and staff. I have worked for over 30 years in another care home and I am still very impressed every week we visit.
I have been coming to Aveley Lodge as a volunteer with my dog Lucy for the past year. We have always been made welcome. We have always been made welcome. The residents and staff love Lucy and it was clear it gave many a great deal of pleasure and enabled them to talk about past pets. I have been present during activity time and seen the care and consideration given to residents by staff. There has always been laughter and plenty of staff in attendance should any resident need them. It is homely, welcoming, clean and has good security. It is a family run care home and it's clear the owners are both involved on a regular basis and are committed to producing excellent care.
A light and airy building with space for residents to move around if they wish. Activities and entertainment for residents to participate in. Care, kindness and respect of the individual residents by all the staff. Wellbeing and safety a priority. A welcoming and open attitude for visitors.
Home is warm and comfortable. Staff pleasant. Food is good.
Each visit I make to see my Mum the experience is the same. Greeted by staff, an update on how my Mum is. They tell me where she is in the lounge or bed. They are always chatting to Mum when they pass by her. Everything is to my satisfaction.
Thank you for your kind words. These are very much appreciated and will be passed on to our care team.
This small family run care home far surpasses any expectations you may have of residential care for the elderly. The happy faces of the residents is all thanks to the amazing network of staff who work tirelessly to deliver an extremely high level of care as well as providing genuine comfort and kindness resulting in the residents feeling totally secure. There are various daily activities which are stimulating but also really good fun including the very popular cooking club.
Family and friends are also made to feel very welcome and are encouraged to join in various events - the tea afternoons are not to be missed.
It's never an easy decision to move a loved one into care, however, I really do feel moving my lovely mum to Aveley Lodge was absolutely the right decision and I truly do highly recommend this wonderful place.
Thank you very much for your kind words. These will be passed on to the staff.
I recently became a volunteer with the activities team at Aveley Lodge. I have found Aveley Lodge to be a welcoming, warm and homely care home.
Inside the environment is light, comfortable and relaxing. The staff are attentive and caring towards the residents and treat them with respect and dignity. As well as providing personal care, a range of activities are offered on a regular basis. This includes such things as arts and crafts, knitting, games and light exercises etc which provides further stimulation, interests and social interaction for the majority of the residents. I would recommend Aveley Lodge to family and friends.
It's a next best thing to my own home. Staff are nice, cooks cater to own food choice. Spotlessly clean, very comfortable. It's the cream of all care homes.
During the five years of my contact with Aveley Lodge, I was totally confident that the management always acted in the best interests of their clients. In the time that my cousin was a resident, I also watched with interest as an extensive programme of building development and improvement of the facilities took place; this was very well thought through and resulted in first-class premises of which the owners can be justifiably proud.
The care given to my cousin was at all times cheerful, thorough and compassionate, even when she was quite difficult to deal with. Her very special, high-level needs were addressed extremely professionally.
I would have no hesitation in recommending Aveley Lodge to anyone - except for the fear that were too many people to apply for residency, there might no longer be a room available for me when the time comes!
Thank you so much for your kind words. We very much appreciate your comments and will pass these to the staffing team.
The home always appears clean and well run and maintained and I cannot recall any unpleasant smells.
The management are always respectful, welcoming and ready to discuss any issues for service users, staff and visitors.
Our family are very happy with care provided and the professional consideration of all staff.
The residents always appear happy and well cared for. The home is always clean and well maintained with no smells. The staff are always very quick when called and appear to enjoy their work.
The management are polite and friendly and happy to discuss any problems.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 14 September 2018Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
2 Bed Vacancies
Posted: 28 July 2026Please contact our RCHM for a detailed discussion regarding your individual care needs and to confirm room pricing and funding options as a result.
News (0) & Events (0)
There are no news items for Aveley Lodge Care Home.
There are no upcoming events for Aveley Lodge Care Home.
Awards / Recognitions (41)
- 05 Sep 2024Recipient: Aveley Lodge Care Home
- 07 Dec 2023Recipient: Aveley Lodge Care Home
- 18 Oct 2023Recipient: Aveley Lodge Care Home
Accreditations
There are no accreditations posted yet for Aveley Lodge Care Home.
Meet the Team (6)

Aveley Lodge Care Home, previously known as Aveley Lodge Retirement Home, was officially opened on 25th July 1989 by Robin Parmenter, the father of the current owners, Michael and Deborah. Having grown up immersed in the family business, Michael and Deborah took over full ownership in 2006 when Robin retired, and they have transformed Aveley Lodge into the care home you see today. They are both very passionate about care, passionate about Aveley Lodge, and passionate about individuals receiving the care, dignity and respect they deserve. They both strongly believe that all those in care should and must be treated fairly and compassionately and that the care offered is governed by our Home’s key principles as well as effective communication, total professionalism, and absolute attention to detail. Keeping Aveley Lodge a small and informal family-run care home has always been central to their ethos. They enjoy the opportunity of giving those in their twilight years a chance to spend their final days in a safe, pleasurable and relaxing environment that they have created here at Aveley Lodge.

Stephanie has worked in the Social Care industry for many years, having started her career at the age of 15, working in various roles across Essex. Eventually, after working her way up through the ranks, she worked for Essex County Council’s Social Services as an Area Manager, where she stayed for 16 years. After taking redundancy, Stephanie initially joined Aveley Lodge as our Team Leader, bringing with her her wealth of knowledge and experience. She was promoted to the position of Registered Manager in Winter 2022.

After leaving school, Tina worked in London at the Co-op Bullion centre. After 18 years, she moved on to work in the Finance, Payroll and HR departments with a franchise of the Bodyshop and was responsible for 18 of their stores. After 22 years however, Tina was made redundant when the franchise was sold off. Tina moved to the Colchester area in 2018 and started working at Aveley Lodge in May 2018 as a carer assistant. In 2020, Tina achieved her Level Three in Health and Social Care and was promoted to a senior role. In July 2023, Tina became the Senior Lead before being appointed Assistant Manager in July 2024. Tina is also one of our Oral Hygiene Champions for the Home.

Katy began her career in care in 2016 when she joined Aveley Lodge as a care assistant. Having had no previous care experience, she very quickly took to her job role and showed potential to go far. By 2018, Katy was promoted to Senior Care Assistant and by early 2020, she took on the role of Assistant Team Manager before being promoted in Autumn 2020 to HR Manager. Katy is currently responsible for all matters relating to our staff’s wellbeing, recruitment and training.

Suzanne graduated from the University in 2004 with a 2:1 (upper second) degree in Law. She went on to work for several years at a local law firm as a Paralegal, where she specialised in Mental Health Law, providing her with a good insight and understanding into working with those with mental health issues across the East Anglian region, including those with dementia. She joined Aveley Lodge in January 2010 for a complete career change and to work alongside and support her husband and business owner, Michael Parmenter, as our HR Manager. Suzanne completed her Level 5 in Business and Administration in 2012 and then took on the role of our Administrator & PR Manager in 2016. She is also one of our Oral Hygiene Champions for the Home and our Homes Environmental / Green Lead.

Jake previously worked as a Care Assistant here at Aveley Lodge Care Home before leaving to complete his Accounting & Finance Degree at The University of Essex. He then went on to complete his Master’s Degree in Private Equity 2024 at University College London. Jake returned to Aveley Lodge in 2024 as our Facilities Manager.
In his spare time, Jake enjoys going to the gym and other fitness-related activities as well as playing his guitar and taking long walks with his dog Rocco.
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