Bings Hall, Great Dunmow, Essex
Bings Hall, Great Dunmow, Essex
Bings Hall, Great Dunmow, Essex

Bings Hall is a homely residence which provides 24-hour care for residents with a range of needs including: dementia, stroke, MND, cancer and palliative care. It is situated in the historical countryside village of Felsted and is within easy reach of Stansted, Chelmsford and Braintree from the A120. The home has a regular bus route to surrounding towns and villages and has a strong working relationship with local GPs, district nurses, Farleigh hospice and other medical professionals.

A family atmosphere helps each resident to feel at home, with visitors and loved ones made to feel equally welcome as staff continue to maintain the fine local reputation enjoyed by Bings Hall.

The home has a programme of daily activities and many individual traditions, including sherry or wine before lunch and monthly 'open house' coffee mornings, visiting singers and trips to the local hostelry and Chinese restaurant.

Staff are qualified to NVQ levels 2 and 3. Bings does not employ agency staff as carers would rather cover absences themselves, providing a continuity of care to residents to ensure contentment and well-being.

Owner: Family First Residential Care Homes Ltd

Person in charge: Marguerite Sturgeon (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 17 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 15

Shared Rooms: 1

Rooms with ensuite WC: 15

Weekly Charges Guide: Personal Care Single £800 – £900 , Personal Care Shared (per person) from £750 (These prices are only a guideline, please contact Bings Hall to find out the exact price for your requirements.) (These prices are only a guideline, please contact Bings Hall to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Directions:

Access from M11, A120
A130, A12, A120

Visiting:

No Appointment Necessary

Parking:

On site parking for 10 cars

Latest Care Quality Commission* Report on Bings Hall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.8 Bings Hall has a Review Score of 9.8 (9.832)

The Review Score of 9.8 (maximum of 10) for Bings Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Bings Hall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.832 for Bings Hall is calculated as follows: ( (149 Excellents x 5) + (30 Goods x 4) ) ÷ 179 Ratings = 4.832

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Bings Hall is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 3.4 positive Reviews (17 registered maximum number of service users ÷ 5). 7 Reviews ÷ 3.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    14
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Bings Hall?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Bings Hall

  • Daughter of Resident/Service User
    12
  • Son of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    1

Very attentive, patient and friendly staff.
I have only seen one room but it was lovely and big, bright with an en suite. Great decor (recently done apparently) and double glazed.
My Grandma says the food is superb and that's high praise! They bring us tea and cake when we visit and it's always yummy. We feel relieved that Grandma is in such good hands.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My Mum was not happy with home care, so I decided to put her into the care of Bings.
She has been well looked after and feels happy and comfortable.
I also feel happy that she is safe and being cared for.
I visit every couple of days and am always made welcome.
All decisions regarding her care have been discussed and agreed upon.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Bings Hall cares for my mother extremely well. The staff are kind, considerate and very attentive. They always try to give my mother freedom of choice about what she would like to do and are very patient with her. Always highly attentive to medical needs and thorough in their all round care. Most of all, the premises and staff create a really homely feel and the food is excellent.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I have been extremely impressed with the kindness and dedication shown by the staff. Nothing is too much trouble and care is carried out in a jolly and loving like manner. My mother feels safe and is extremely happy. I couldn't recommend Bings Hall enough.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

As you will see I have used "excellent" a lot in the review which may be excessive but I find it hard to fault the love and care my mother receives at Bings Hall. The home came highly recommended to us both by a friend with her mother there and by a friend who was a member of staff there. I believe it benefits from having only 17 residents at most, it has a friendly and homely feel to it and the staff are very caring with a cheery word for visitors and residents alike.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

There is always a friendly and happy atmosphere at Bings Hall which enables the residents to feel 'at home' and cared for. The manager and staff are attentive and kind to the residents and welcoming to visitors. My mother has a lovely room, which has just been redecorated in her favourite colour and which has french doors opening out into the garden. It is kept clean and tidy as are all the communal rooms at Bings Hall. The food is all home cooked and the resident's likes and dislikes catered for. Visitors enjoy the tea and cakes offered! I know my mother appreciates the friendly, stimulating and welcoming atmosphere at Bings Hall. They have made every effort to maintain her dignity and self-respect.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I have been so pleased with the care my mum has received at Bings Hall during the last 6 months. The staff treat the residents with great respect, kindness and care. They are aware of their individual needs and always find time for a chat, a word of reassurance or to share a joke. There is a relaxed, cheerful and homely atmosphere and we are always made to feel welcome when we visit, with offers of tea or coffee and homemade cake. Mum has a lovely bright room which has been recently decorated and is kept spotlessly clean. It is reassuring to know that mum is being looked after so well and she often comments on the kindness of everyone at Bings Hall.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum has been a resident at Bings Hall for 18 months. We have been extremely satisfied with the care and compassion that all staff showed her, she suffered from dementia and at times she must have been difficult. Sadly she passed away last week but right up to the end we felt we were with friends.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I cannot recommend highly enough. ALL the staff are SO welcoming, caring and wonderful. Sadly my mother wasn't there for long enough to appreciate all that was on offer, but her few days there were such a huge relief to both her and my brother and me - knowing that she had fantastic, proper home prepared food, warm, kind and caring staff and a lovely, lovely room with French doors opening out onto the garden. I just so wish we had managed to get her there sooner so that she would have able to reap the benefits of everything that Bings Hall has to offer. A very huge thank you from us all!!

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The Staff and Management at Bings Hall did a wonderful job whilst caring for my Mum. The exceptional level of care bestowed Mum and other residence did not go unnoticed by the many friends and family that visited Mum. Visitors would often arrive out of the blue and would comment on how warmly they were greeted by Staff, and how it didn't feel like they were visiting Mum in a Care Home. Mum herself was very touched by the kindness she received from the Staff and Management. When we spoke about this Mum would sometimes get emotional as the attentive high level of care was something that was beyond her expectations. When Mum was at her most vulnerable the Staff at Bings Hall ensured Mums dignity was never compromised. Thank you, to all Staff and Management for doing such a fantastic job looking after Mum and for giving me peace of mind when I wasn't nearby. I will be forever grateful to you. I would not hesitate to recommend this marvellous Care Home. Thank you.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother was cared for at Bings Hall, by the wonderful and caring staff, for 16 months until her death in January 2016. It had been her wish to stay in her home for as long as possible after her vascular dementia was diagnosed in 2001. When it became clear she required day long care we had to find a suitable home within a short distance of our own in Dunmow. We count our blessings that we chose Bings Hall.

My mother was immediately made welcome. For us it was reassuring to walk into a loving family home and to feel right about it from the first moment. The Manager and her super team of carers were, we discovered, quite saintly in their approach to looking after the small number of residents. There was always laughter, kindness, concern and help. My mothers final months were spent in this wonderful environment. Her final weeks were made comfortable and bearable by the staff.

My family have no hesitation in recommending Bings Hall, its fabric, setting and most of all, it's team of carers.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother spent the last 9 months of her life at Bings Hall. She had never been the easiest of people and was an extremely fussy eater. The staff at Bings Hall were unfailingly kind and went out of their way to fulfill her wishes. We particularly appreciated the dignity and respect afforded to her during the last days of her life.
Under the Manager's outstanding leadership, Bings Hall successfully combines very high professional standards with a warm family atmosphere. I can't recommend it highly enough.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father moved into Bings Hall residential care home in September 2014. After a five week spell in hospital to treat pneumonia. He is 91 years old and now calls Bings Hall his home. He is well cared for and has a good routine and is able to receive visitors on a regular basis, using his room, the conservatory or the main sitting room, all visitors are made very welcome by the staff and managers. I can also talk to my father on an amplified telephone. The meals are regular and he enjoys the food. The hygiene is extremely good and the staff work very hard at keeping the residents clothes and all the rooms in exemplary condition. My family and I are very grateful to all at Bings Hall for caring so much for dad.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The residents are looked after wonderfully. They are all tidy and well dressed. There dignity is always the. Carers first thought. The people that live in Bings are talked to and looked after in a a first class way. There is a happy atmosphere. The home-I call it a hotel - is well decorated and very clean. If I had to be cared for in old age I would be happy in Bings.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has just spent a week's respite care at Bings Hall. The food was good and the care excellent. The Manager and her staff managed to combine efficiency with attentive care and kindness. My dad described them as exceptional. Seeing them with residents restored my faith in humanity.

How likely would you be to recommend Bings Hall? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Care Homes East of England 2017

Recipient: Bings Hall

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Care Homes East of England 2016

Recipient: Bings Hall

Date: Monday 15 Feb 2016

more details

Top 20 Care Homes East of England 2015

Recipient: Bings Hall

Date: Sunday 01 Feb 2015

more details

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Staff Profiles

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Care Home Idol 2016

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