Falcon House

I was referred to Falcon House by our previous neighbour. Both my father and mum have been treated with total consideration, love and compassion throughout their term of residency. This care home exceeds anything that I have witnessed anywhere and should be applauded management and all staff together. My sisters and I owe our deep felt gratitude. Thank you.

Keep up the good work

We have been so fortunate to find Falcon House. From the moment my mother arrived her care has been outstanding. The staff are exceptional, so kind and caring, always have a smile and nothing is too much trouble. The home is well maintained, delicious food, cosy bedrooms and the communal areas..

Since moving into the home, my father's health and zest for life has greatly improved. He is living his life again and could not be happier, telling me how he is so well cared for and the meals could not be any better. This is from a 92 years old and a former RAF person.

My father became a resident 3 months ago. In that time I have noticed a big improvement in him. He was introverted and quiet. Now thanks to the staff at Falcon House he is back to his extrovert self. Physically he was underweight when he moved in and I am pleased to see he is regaining weight thanks to the menu provided and the encouragement of the staff. Maybe the most important thing is the very positive, friendly atmosphere that has been created at Falcon House. It is a nice place to be.

We have been so fortunate to find Falcon House. From the moment my mother arrived her care has been outstanding. The staff are exceptional, so kind and caring, always have a smile and nothing is too much trouble. The home is well maintained, delicious food, cosy bedrooms and the communal areas welcoming and comfortable. They have an excellent and varied weekly entertainment timetable with something for everyone. There is great respect and communication between staff and residents as well as with their families, I can't praise them enough.

This is a very caring place full of wonderful staff who have made my mother feel very comfortable here. She was reluctant to come into a care home at first, but the atmosphere, staff, food and activities soon drew her in. She has not looked back since coming.

Falcon House is staffed by an exceptional team of dedicated and compassionate professionals.The atmosphere is truly that of a home where each resident is treated with the utmost care, dignity and a sense of family. I cannot speak highly enough of the staff and quality of care that they provide. Beyond meeting the needs of the residents they also prioritise their happiness and well being creating an environment that is both supportive and joyful. The setting is welcoming rather than clinical and the staff's familiarly with family member adds a deeply personal touch that reinforces the feeling of being part of a close knit community.

Christmas time was made very special crafts pictures flowers wonderful Christmas meals with families. Such a wonderful atmosphere in this home so much care and compassion thank you all so much for caring for my mum first time in my life I have seen my mum's nails painted.

I have found the staff to be very welcoming, kind, caring and helpful. The atmosphere is upbeat and the staff are cheerful with a great sense of humour and teamwork. I feel confident that my mother is in very experienced hands, and feel I can relax in the knowledge that she is as safe as can be.

Falcon House staff go out of their way to make each residents experience the best it can be. They involve family as much as possible ensuring a "Home from Home" atmosphere for residents and family alike. Nothing is too much for them and they are as accommodating as can be. Rooms are clean and cosy as is the whole home with updated and improvements being made regularly. Our experience has been very positive and we wouldn't hesitate in recommending Falcon House.

What a fabulous team and owners to Falcon House. They are so kind, thoughtful and go the extra mile. All I have to do is look at my mummy know she is in the right place, feels safe, clean, content and fed well. Thank you all at Falcon House.

This is a small care home with a real family feel. I was recently invited to their Christmas party and had a great afternoon. I liked this home from the first day I went to look around. Everyone looked happy, and the atmosphere was full of warmth. I would go as far as to say this is the best home I have been in and that's a real compliment as my career has been in elderly care so I have visited many. Well done Falcon House on your outstanding care.

They go the extra mile - highly recommend. It is however, very expensive and I worry about what happens when the money runs out! I appreciate this is a system problem, not theirs. The price did increase, which I thought was for 3 staff at night, it has now gone back down to 2?

I cannot fault their professionalism and would highly recommend them to anyone looking for care for their loved one.

The owner attended to greet everyone and in a thank you speech stated that this is the resident's home and that the staff are proud to work in their home, looking after them! Great to know that everyone really cares!

Very pleased that my relative is living here. The home is clean and well maintained with good communal areas including a lovely large and bright conservatory, and a large garden. The staff are friendly, kind and caring. There is a good variety of activities on offer and regular social events and outings. Any issues or concerns I have are always addressed promptly. I feel that my relative and I are listened to and respected. I would be happy to recommend this home to others.

My mother has been a resident of Falcon House for nearly 6 years, in that time they have provided exemplary care to her which without I doubt she would be with us today. She has had falls and needed to attend hospital and no family members available to escort her. Staff members have stayed with her in their own time to make sure she was not alone. I cannot recommend Falcon House highly enough.

Falcon House proved an absolute God-send when my mother needed time and space to readjust after 4 weeks in hospital following a fall. They were able to receive Mum within days of my enquiry and the newly refurbished room was spacious and well furnished. The personal care and attention shown to Mum was exemplary and enabled her to feel safe and reassured as her mobility improved. All of the staff showed great consideration and were always ready to help with whatever Mum needed. The level of support given at Falcon House, and the homely atmosphere of the place, played a huge part in getting Mum to the point where she felt ready to go back home.

Nice gardens too.