Weekly fees do not include the cost of hairdressing, newspapers, cosmetic treatments, chiropody, medical requisites (other than medication provided by prescription), clothing and other items required that may be deemed to be of a luxury nature. Payment for such additional items shall be made by the Resident from his / her own resources and / or personal allowances and / or any other way. However, they can be purchased by their key worker if family members are not nearby.
These prices are only a guideline, please contact Falcon House to find out the exact price for your requirements.
Visitors may visit the Home at any time. However, Falcon House respects residents should receive guests at times to suit them, and they always have the right to decline to see anybody if they wish.
Residents can invite guest to join them for a meal this can be arranged, and no charge for this service.
Falcon House has private on site parking.
Falcon House has a Review Score of 9.8 (9.839) out of 10, based on 13 reviews in the last 2 years.
Over all time Falcon House has 21 reviews.
4.0 out of 5
Thank you so much for your kind words. It means the world to us to hear that your mother feels comfortable and happy here; she plays such an important role in our community. We understand how difficult the transition into care can be, so knowing that she has settled in and is enjoying the atmosphere, food, and activities is truly heartening. Our team works hard to create a homely, welcoming environment, and your feedback is a lovely reminder of why we do what we do. Thank you again for your support and trust
5.0 out of 5
Thank you so much for your kind and thoughtful review. We are so glad that you've experienced the true spirit of Falcon House. Your granddad is a very important person here. He is always so welcoming to new residents and is always ready to help others a true gentleman through and through. His presence brings so much warmth and positivity to our community, and we are grateful to have him with us. It's wonderful to know that you feel the genuine care and family atmosphere we strive to create for all our residents.
5.0 out of 5
Thank you so much for your kind and heartfelt review! We are so glad to hear that Christmas was made special for mum and others. It warms our hearts to know that the crafts, pictures, flowers, and meals helped create such a wonderful atmosphere. It's an honour to have been able to care for your Mum and bring a little extra joy to her life, including the special touch of painted nails. Your appreciation means a lot to us, and we are truly grateful for the trust you've placed in us. Best wishes.
5.0 out of 5
On behalf of the team at Falcon House, thank you for the time to leave us a review - we appreciate your kind words. We strive to make everyone feel safe, cared for and welcomed, and for the families to trust us to look after their loved ones; whilst at the same time creating a good atmosphere for people to live in, visit and work!
5.0 out of 5
Thank you for your time to leave us a review. Your dad was a big character in the Home and he is missed by many, we often reminisce and remember some of the things he used to say! Taking care of both of your parents is a privilege to us.
5.0 out of 5
On behalf of the team at Falcon House - thank you for your time to leave us a review. We strive to deliver 'Home from Home' atmosphere and help everyone as much as we can and beyond! I'm pleased that you noticed regular improvements around the home and that your experience with us is a positive one.
5.0 out of 5
On behalf of Falcon House, thank you for your kind words and appreciation of the care we provide. Our commitment to caring for all the people in the Home is both a privilege and a joy for us each and every day. Your mum is a very warm person and brightens our day.
5.0 out of 5
Thank you for your kind words and rating us as an outstanding care home. Residents health and wellbeing, dignity, respect and kindness are paramount for us, so it is great to hear that you have noticed an improvement since your friend is living with us, it's a credit to the team. Your friend brings us lots of joy and caring for her is a privilege. We make every effort to welcome everyone and make them feel part of Falcon House family, so I'm pleased you had a lovely time at the Christmas party. It was a great day for all of us.
5.0 out of 5
On behalf of the whole team, thank you for writing this review. Our commitment to caring for all the people in the home is both a privilege and a joy for us each and every day. Your Dad provides us with many reasons why we come to work and enjoy the care and support we provide.
5.0 out of 5
5.0 out of 5
Thank you for your kind words. Your dad was such a big character and gave us much joy during his time with us and all of our staff team enjoyed both his and your family's company during his time here at Falcon House; he will certainly be missed!
5.0 out of 5
Thank you for your positive feedback, it's always nice to hear that a team effort and care we provide is appreciated. We're glad that you had a nice time at the party, it was a great day for all!
5.0 out of 5
Thank you for your time to review Falcon House, we truly appreciate your continuous support. Your positive review brightens our day and serves as a reminder of why we love what we do.
5.0 out of 5
We were so glad to hear such positive comments about your mother and the level of care she received at a time when it was essential to her recovery. It is so important that each of our residents knows that there is always a staff member available whenever they are needed. Thank you for your comments, they are very welcome and valued. Kind regards.
5.0 out of 5
Thank you so very much for such positive feedback; hearing how we provided the level of care your relative needed helps us to further ensure the care and attention our residents require is provided and is therefore very much appreciated and welcome.
5.0 out of 5
Thank you so much for your very kind remarks. I will also show your review to all the team.
Kind regards.
5.0 out of 5
Hi Wendy,
We really do appreciate all feedback, thank you for your review.
5.0 out of 5
Hi Michael,
Thank you for your review, we really do appreciate all feedback.
5.0 out of 5
Hi Alex,
We really do appreciate all feedback, thank you for your review.
5.0 out of 5
During his two week stay, the staff encouraged him to walk
Thank you for your review, we really do appreciate all feedback. We are pleased to hear about your positive experience and will share your comments with the home’s manager and all the team.
The Review Score of 9.8 (9.839) out of 10 for Falcon House is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
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