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Falcon House offers the highest standards of care where dignity is respected, interests are nurtured, and residents are cared for like family. They provide a truly personalised care programme for each resident and the Home is a credit to all who work there.
The team are committed to keeping residents happy and...
Falcon House is a purpose-built residential care home that has been operating in Bishop’s Stortford, Hertfordshire, for over 35 years.
Falcon House offers the highest standards of care where dignity is respected, interests are nurtured, and residents are cared for like family. They provide a truly personalised care programme for each resident and the Home is a credit to all who work there.
The team are committed to keeping residents happy and entertained, and care is always provided with dignity and respect.
The home’s three spacious communal areas include an entertainment lounge, a quiet room and an airy conservatory. Here, residents can mingle, socialise and relax.
Each bedroom has an en-suite bathroom. Residents may take their meals in their bedrooms if they choose, or go to the communal dining room.
The home is well-equipped with care aids and facilities to ensure that residents can live as independently as possible within a safe environment where care and support is always on hand as needed.
Care plans are constantly evaluated and discussed with residents and their loved ones to ensure that they are up-to-date with the resident’s needs and wishes.
You can try out life at Falcon House on a weekly basis (respite care) before committing. They currently have vacancies for permanent and respite stays.
Care Provided by Falcon House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 29 Service Users
Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Falcon House to confirm what's included and get a personalised quote:
Weekly fees do not include the cost of hairdressing, newspapers, cosmetic treatments, chiropody, medical requisites (other than medication provided by prescription), clothing and other items required that may be deemed to be of a luxury nature. Payment for such additional items shall be made by the Resident from his / her own resources and / or personal allowances and / or any other way. However, they can be purchased by their key worker if family members are not nearby.
The price(s) shown are provided by the care home. Contact Falcon House for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Falcon House Care Ltd
- Private Owned
Person in charge
- Beverley Murray (Registered Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2013
- Number of floors: 2
Room Information
- Single Rooms (26)
- Single Rooms with ensuite Wet Room (26)
Visiting
- Visitors may visit the Home at any time. However, Falcon House respects residents should receive guests at times to suit them, and they always have the right to decline to see anybody if they wish. Residents can invite guest to join them for a meal this can be arranged, and no charge for this service.
Parking
- Falcon House has private on site parking.
Falcon House Reviews (25)
Falcon House has a Review Score of 9.8 (9.776) out of 10, based on 17 reviews in the last 2 years.
Over all time Falcon House has 25 reviews.
Superb place. My mum is very well looked after. The staff and management go above and beyond to make everyone feel very welcome and at home. My mum is so happy here at Falcon House which makes me happy.
Superb place. My mum is very well looked after. The staff and management go above and beyond to make everyone feel very welcome and at home. My mum is so happy here at Falcon House which makes me happy.
We really do appreciate all feedback, thank you for your review.
Friendly and caring environment. Flexible in dealing with residents' changing needs.
Friendly and caring environment. Flexible in dealing with residents' changing needs.
Thank you for your review, we really do appreciate all feedback.
Cleanliness first class, food excellent. Mum very happy living here.
Cleanliness first class, food excellent. Mum very happy living here.
Hi Alex,
We really do appreciate all feedback, thank you for your review.
My father needed two weeks respite and was warmly welcomed by the team, who cared for him in a very efficient, caring and encouraging way during his stay. The two weeks respite enabled him to return to his home with a care package in place.
During his two week stay, the staff encouraged him to...
My father needed two weeks respite and was warmly welcomed by the team, who cared for him in a very efficient, caring and encouraging way during his stay. The two weeks respite enabled him to return to his home with a care package in place.
During his two week stay, the staff encouraged him to walk with a frame, feed himself and generally improve his physical condition.
Thank you for your review, we really do appreciate all feedback. We are pleased to hear about your positive experience and will share your comments with the home’s manager and all the team.
Both of my parents were treated...
Both of my parents were treated with dignity and respect right up until the time that they passed away. I would highly recommend this home to anyone looking for a
home for their loved ones.
I still happily come to the home to visit and chat to some of the residents that were there at the time of my parents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Falcon House.
Awards / Recognitions (0)
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Accreditations
There are no accreditations posted yet for Falcon House.
Meet the Team (0)
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Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Falcon House to verify any information. View our terms and conditions. Falcon House has an Enhanced Service -what an Enhanced Service includes.