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Falcon House

George Green, Little Hallingbury, Bishop's Stortford, Essex CM22 7PP
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Falcon House, Bishop's Stortford
Falcon House, Bishop's Stortford
Falcon House, Bishop's Stortford

Falcon House is a purpose-built residential care home that has been operating in Bishop’s Stortford, Hertfordshire, for over 35 years.

Falcon House offers the highest standards of care where dignity is respected, interests are nurtured, and residents are cared for like family. They provide a truly personalised care programme for each resident and the Home is a credit to all who work there.

The team are committed to keeping residents happy and...  

Care Provided by Falcon House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 29 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,430From £1,450

Weekly fees do not include the cost of hairdressing, newspapers, cosmetic treatments, chiropody, medical requisites (other than medication provided by prescription), clothing and other items required that may be deemed to be of a luxury nature. Payment for such additional items shall be made by the Resident from his / her own resources and / or personal allowances and / or any other way. However, they can be purchased by their key worker if family members are not nearby.

Contact Falcon House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Falcon House Care Ltd
  • Private Owned

Person in charge

  • Beverley Murray (Registered Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2013
  • Number of floors: 2

Room Information

  • Single Rooms (26)
  • Single Rooms with ensuite Wet Room (26)

Visiting

  • Visitors may visit the Home at any time. However, Falcon House respects residents should receive guests at times to suit them, and they always have the right to decline to see anybody if they wish. Residents can invite guest to join them for a meal this can be arranged, and no charge for this service.

Parking

  • Falcon House has private on site parking.

Falcon House Reviews (25)

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9.8

Falcon House has a Review Score of 9.8 (9.776) out of 10, based on 17 reviews in the last 2 years. Over all time Falcon House has 25 reviews.

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Review from C R (Daughter of Resident) published on 17 August 2026 Submitted via Postal Card
Overall Experience
Staff are always lovely, nothing is too much trouble for them. They really see each resident as an individual. Food is great.
Entertainment is varied and residents are involved in discussions about what they want to do.

Keep up the good work

Reply from Karthika Dhamodaran, Director of Falcon House at Falcon House

Thank you so much for taking the time to share such a lovely review. It means a lot to us to hear that you feel our staff genuinely see and care for each resident as an individual.

We are also delighted that you enjoy the food and the variety of activities and entertainment we provide. We...  

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Review from Graham H (Mother of Resident) published on 17 August 2026 Submitted via Website
Overall Experience

We have been so fortunate to find Falcon House. From the moment my mother arrived her care has been outstanding. The staff are exceptional, so kind and caring, always have a smile and nothing is too much trouble. The home is well maintained, delicious food, cosy bedrooms and the communal areas..

Reply from Karthika Dhamodaran, Director of Falcon House at Falcon House

Thank you so much for your beautiful words. It truly means a great deal to all of us at Falcon House to know that your mother is happy, comfortable and so well cared for.

Our residents are at the heart of everything we do, and we are incredibly proud of our wonderful team for the kindness,...  

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Review from M H (Son of Resident) published on 7 April 2026 Submitted via Postal Card
Overall Experience

Since moving into the home, my father's health and zest for life has greatly improved. He is living his life again and could not be happier, telling me how he is so well cared for and the meals could not be any better. This is from a 92 years old and a former RAF person.

Reply from Karthika Dhamodaran, Director of Falcon House at Falcon House
Dear M H,
Thank you so much for your kind words - it really means a lot to all of us.
We're so pleased to hear your father is doing well and enjoying life again. Hearing that he feels cared for and happy, and is enjoying the meals, truly means everything to our team.

It's been a real pleasure...  

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Review from P H (Son of Resident) published on 1 April 2026 Submitted via Postal Card
Overall Experience

My father became a resident 3 months ago. In that time I have noticed a big improvement in him. He was introverted and quiet. Now thanks to the staff at Falcon House he is back to his extrovert self. Physically he was underweight when he moved in and I am pleased to see he is regaining weight thanks to the menu provided and the encouragement of the staff. Maybe the most important thing is the very positive, friendly atmosphere that has been created at Falcon House. It is a nice place to be.

Reply from Karthika Dhamodaran, Director of Falcon House at Falcon House

Thank you so much for your kind words - it truly means a lot to all of us at Falcon House.

We're really pleased to hear about the positive changes in your father over the past few months. Seeing him grow in confidence, become more outgoing, and regain his strength is exactly what we strive for....  

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Review from Alison H (Daughter of Resident) published on 16 January 2026 Submitted via Website
Overall Experience

We have been so fortunate to find Falcon House. From the moment my mother arrived her care has been outstanding. The staff are exceptional, so kind and caring, always have a smile and nothing is too much trouble. The home is well maintained, delicious food, cosy bedrooms and the communal areas welcoming and comfortable. They have an excellent and varied weekly entertainment timetable with something for everyone. There is great respect and communication between staff and residents as well as with their families, I can't praise them enough.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you so much for your kind and thoughtful review. We are truly delighted to know that your mother has settled in so well and that you feel confident in the care and support she receives at Falcon House.

Your lovely words about our team, the home environment, food, and activities mean a...  

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Review from C B (Daughter of Resident) published on 1 August 2025 Submitted via Website
Overall Experience

This is a very caring place full of wonderful staff who have made my mother feel very comfortable here. She was reluctant to come into a care home at first, but the atmosphere, staff, food and activities soon drew her in. She has not looked back since coming.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you so much for your kind words. It means the world to us to hear that your mother feels comfortable and happy here; she plays such an important role in our community. We understand how difficult the transition into care can be, so knowing that she has settled in and is enjoying the...  

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Review from Megan R (Granddaughter of Resident) published on 18 July 2025 Submitted via Postal Card
Overall Experience

Falcon House is staffed by an exceptional team of dedicated and compassionate professionals.The atmosphere is truly that of a home where each resident is treated with the utmost care, dignity and a sense of family. I cannot speak highly enough of the staff and quality of care that they provide. Beyond meeting the needs of the residents they also prioritise their happiness and well being creating an environment that is both supportive and joyful. The setting is welcoming rather than clinical and the staff's familiarly with family member adds a deeply personal touch that reinforces the feeling of being part of a close knit community.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you so much for your kind and thoughtful review. We are so glad that you've experienced the true spirit of Falcon House. Your granddad is a very important person here. He is always so welcoming to new residents and is always ready to help others a true gentleman through and through. His...  

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Review from June D (Daughter of Resident) published on 28 February 2025 Submitted via Website
Overall Experience

Christmas time was made very special crafts pictures flowers wonderful Christmas meals with families. Such a wonderful atmosphere in this home so much care and compassion thank you all so much for caring for my mum first time in my life I have seen my mum's nails painted.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you so much for your kind and heartfelt review! We are so glad to hear that Christmas was made special for mum and others. It warms our hearts to know that the crafts, pictures, flowers, and meals helped create such a wonderful atmosphere. It's an honour to have been able to care for your Mum...  

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Review from A K (Daughter of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

I have found the staff to be very welcoming, kind, caring and helpful. The atmosphere is upbeat and the staff are cheerful with a great sense of humour and teamwork. I feel confident that my mother is in very experienced hands, and feel I can relax in the knowledge that she is as safe as can be.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

On behalf of the team at Falcon House, thank you for the time to leave us a review - we appreciate your kind words. We strive to make everyone feel safe, cared for and welcomed, and for the families to trust us to look after their loved ones; whilst at the same time creating a good atmosphere for people to live in, visit and work!

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Review from John P (Son of Resident) published on 24 January 2025 Submitted via Postal Card
Overall Experience

I cannot praise the management and staff enough for their support and total dedication to my mother. My father passed away in November 2023 and I will be forever grateful to them for the care provided to him.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you for your time to leave us a review. Your dad was a big character in the Home and he is missed by many, we often reminisce and remember some of the things he used to say! Taking care of both of your parents is a privilege to us.

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Review from A D (Daughter of Resident) published on 23 January 2025 Submitted via Postal Card
Overall Experience

Falcon House staff go out of their way to make each residents experience the best it can be. They involve family as much as possible ensuring a "Home from Home" atmosphere for residents and family alike. Nothing is too much for them and they are as accommodating as can be. Rooms are clean and cosy as is the whole home with updated and improvements being made regularly. Our experience has been very positive and we wouldn't hesitate in recommending Falcon House.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

On behalf of the team at Falcon House - thank you for your time to leave us a review. We strive to deliver 'Home from Home' atmosphere and help everyone as much as we can and beyond! I'm pleased that you noticed regular improvements around the home and that your experience with us is a positive one.

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Review from Cassandra J (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience

What a fabulous team and owners to Falcon House. They are so kind, thoughtful and go the extra mile. All I have to do is look at my mummy know she is in the right place, feels safe, clean, content and fed well. Thank you all at Falcon House.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

On behalf of Falcon House, thank you for your kind words and appreciation of the care we provide. Our commitment to caring for all the people in the Home is both a privilege and a joy for us each and every day. Your mum is a very warm person and brightens our day.

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Review from Suzanne R (Friend of Resident) published on 9 January 2025 Submitted via Website
Overall Experience
My dear friend of 99 has been a resident of Falcon House for the last nine months. Since being a resident her health and wellbeing have greatly improved. When visiting I am always so delighted to find her looking so well and cared for. She is treated with dignity, respect and kindness at all times. The staff are amazing and will always go that extra mile to make sure she receives the correct care.

This is a small care home with a real family feel. I was recently invited to their Christmas party and had a great afternoon. I liked this home from the first day I went to look around. Everyone looked happy, and the atmosphere was full of warmth. I would go as far as to say this is the best home I have been in and that's a real compliment as my career has been in elderly care so I have visited many. Well done Falcon House on your outstanding care.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you for your kind words and rating us as an outstanding care home. Residents health and wellbeing, dignity, respect and kindness are paramount for us, so it is great to hear that you have noticed an improvement since your friend is living with us, it's a credit to the team. Your friend brings...  

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Review from D H (Daughter of Resident) published on 9 January 2025 Submitted via Postal Card
Overall Experience
Kind and empathic care which is hard to find in the care industry. Approachable staff, who keep you informed.

They go the extra mile - highly recommend. It is however, very expensive and I worry about what happens when the money runs out! I appreciate this is a system problem, not theirs. The price did increase, which I thought was for 3 staff at night, it has now gone back down to 2?

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Review from Ian M (Son of Resident) published on 3 January 2025 Submitted via Website
Overall Experience
The staff at Falcon House have faultlessly looked after my father for the last 2 years up to his death in November 2024.

I cannot fault their professionalism and would highly recommend them to anyone looking for care for their loved one.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you for your kind words. Your dad was such a big character and gave us much joy during his time with us and all of our staff team enjoyed both his and your family's company during his time here at Falcon House; he will certainly be missed!

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Review from Stephen H (Son of Resident) published on 2 January 2025 Submitted via Website
Overall Experience
Always a 'home from home' atmosphere at Falcon House which is kept clean, tidy and odour-free by the 'always smiling' housekeeping team.
I was a guest at the annual resident's Christmas party which was a great affair with Christmas decorations, a raffle plus a great professional singer! It seemed to be enjoyed by all.
The cooks managed to produce a tasty meal for over 50 people in an organised procedure where no one was left waiting too long and served at the correct temperature. It was also yummy!
The three-course meal was finished off with tea and a mince pie! Not a great diet day but very tasty! The staff are always friendly and helpful. Many have been there for many years and their experience and knowledge is always reassuring knowing that your loved ones are in safe hands.

The owner attended to greet everyone and in a thank you speech stated that this is the resident's home and that the staff are proud to work in their home, looking after them! Great to know that everyone really cares!

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you for your positive feedback, it's always nice to hear that a team effort and care we provide is appreciated. We're glad that you had a nice time at the party, it was a great day for all!

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Review from Katie B (Daughter of Resident) published on 23 December 2024 Submitted via Website
Overall Experience

Very pleased that my relative is living here. The home is clean and well maintained with good communal areas including a lovely large and bright conservatory, and a large garden. The staff are friendly, kind and caring. There is a good variety of activities on offer and regular social events and outings. Any issues or concerns I have are always addressed promptly. I feel that my relative and I are listened to and respected. I would be happy to recommend this home to others.

Reply from Aleksandra Lesniewska, Registered Manager at Falcon House

Thank you for your time to review Falcon House, we truly appreciate your continuous support. Your positive review brightens our day and serves as a reminder of why we love what we do.

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Review from Nigel S (Son of Resident) published on 24 September 2018 Submitted via Postal Card
Overall Experience

My mother has been a resident of Falcon House for nearly 6 years, in that time they have provided exemplary care to her which without I doubt she would be with us today. She has had falls and needed to attend hospital and no family members available to escort her. Staff members have stayed with her in their own time to make sure she was not alone. I cannot recommend Falcon House highly enough.

Reply from Suzy Lane, Administrator at Falcon House

We were so glad to hear such positive comments about your mother and the level of care she received at a time when it was essential to her recovery. It is so important that each of our residents knows that there is always a staff member available whenever they are needed. Thank you for your comments, they are very welcome and valued. Kind regards.

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Review from David G (Son of Resident) published on 11 September 2018 Submitted via Website
Overall Experience

Falcon House proved an absolute God-send when my mother needed time and space to readjust after 4 weeks in hospital following a fall. They were able to receive Mum within days of my enquiry and the newly refurbished room was spacious and well furnished. The personal care and attention shown to Mum was exemplary and enabled her to feel safe and reassured as her mobility improved. All of the staff showed great consideration and were always ready to help with whatever Mum needed. The level of support given at Falcon House, and the homely atmosphere of the place, played a huge part in getting Mum to the point where she felt ready to go back home.

Reply from Suzy Lane, Administrator at Falcon House

Thank you so very much for such positive feedback; hearing how we provided the level of care your relative needed helps us to further ensure the care and attention our residents require is provided and is therefore very much appreciated and welcome.

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Review from Simon C (Son of Resident) published on 23 July 2018 Submitted via Postal Card
Overall Experience
Falcon House, George Green, Little Hallingbury is a great home. My mum has been there for seven years and always receives high levels of care from all staff.
Lovely staff that seem to have persoanal interest in residents. Accommodation is good and always being improved! More like a hotal than hospital which is great.

Nice gardens too.

Reply from Noel Griffiths, Proprietor at Falcon House

Thank you so much for your very kind remarks. I will also show your review to all the team.

Kind regards.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 07 February 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 05 August 2026

A warm and cosy fully furnished private bedroom, designed to feel comfortable and homely. The room includes its own private toilet, an individual TV, and a nurse call system in both the bedroom and toilet for peace of mind and 24-hour support. There is good storage and space for personal touches such as photos and keepsakes, helping the room truly feel like home.

News (0) & Events (0)

News

There are no news items for Falcon House.

Upcoming Events

There are no upcoming events for Falcon House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Falcon House.

Accreditations

There are no accreditations posted yet for Falcon House.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Falcon House

What types of Care is Falcon House registered for?

Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Falcon House have?

There are 26 Single Rooms.

What are the Facilities & Services at Falcon House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Falcon House to the centre of Bishop's Stortford?

2.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Falcon House to verify any information. View our terms and conditions. Falcon House has an Enhanced Service -more info.