Frintondene

4 Third Avenue, Frinton-on-Sea CO13 9EG

Frintondene is a warm and welcoming family run residential home for older people, located near the seafront in Frinton-on-Sea.

This small high-quality home can house up to 8 residents and is comprised of well decorated, light and airy bedrooms all of which are en-suite.

Staff are carefully selected and trained to provide person-centred care, including services such as bathing, chiropody, hairdressing and activities.

Promoting respect and the dignity of residents is one of Frintondene's key tenets.

A menu of well-balanced nutritional meals are offered on a daily basis by the home's experienced staff. Specialist dietary requirements can be catered for if required.

Owner: Mrs E Lambert

Person in charge: E Lambert (Owner/Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 8 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 75+.

Single Rooms: 6

Shared Rooms: 1

Rooms with ensuite WC: 7

Weekly Charges Guide: Personal Care Single £800 – £850 , Personal Care Shared (per person) £750 – £800 (These prices are only a guideline, please contact Frintondene to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Frintondene: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.1 (maximum of 10) for Frintondene is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Frintondene in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 4 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.333 for Frintondene is calculated as follows: ( (20 Excellents x 5) + (24 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 48 Ratings = 4.333

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.75 Points relating to the number of positive Reviews for Frintondene is based on 4 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 = 3.75

    2. Target of 1.6 positive Reviews (8 registered maximum number of service users ÷ 5). 4 Reviews ÷ 1.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.1 Frintondene has a Review Score of 9.1 (9.083) from 4 Reviews


Average Ratings

  • Excellent
    2
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Frintondene?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Frintondene

  • Son of Resident/Service User
    3
  • Husband of Resident/Service User
    1

My father was resident at Frintondene for 5 years until his death in August. He chose this home as it was small, well managed and convenient to the sea, gardens and the town. For 4 years he was quite independent, able to go out on his mobility scooter and generally look after himself. Following a stroke, he lost mobility as well as sight and hearing problems. Throughout his stay his needs were met; a quiet, private man he did not like a lot of interaction with other residents and preferred to eat in his room. The staff were always most accommodating providing the level of care he needed without being overbearing. Towards the end when life became very difficult the team there went out of their way to make him comfortable and to offer him more than just care. He particularly liked the stability of the staffing with few changes over the 5 years. From our point of view, we always thought he was safe, happy, well cared for and we were always made welcome whenever we visited.

How likely would you be to recommend Frintondene? Extremely Likely

Overall Standard

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Average Rating:   4.7 out of 5

The home looked after my wife over a five year period with care and compassion and though I popped in at any time of the day, unannounced I never found anything remiss. There was a family atmosphere that made the place feel like home.

I was lucky to find a place whose values and culture was so close to our own. It made leaving one's wife in the care of others so much less of a pain.

How likely would you be to recommend Frintondene? Extremely Likely

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Average Rating:   4.2 out of 5

This is a small care home but benefits by being more friendly and personal, rather than the much larger care homes with more sophisticated facilities. For my mother who has now been there for some 4 months, this an asset as she prefers to be comfortable and quiet.

Medical, personal and pastoral needs seem to be met very well and her room, while fairly basic, is warm, light, airy and comfortable and she has all her own personal bits in it for familiarity. Being so near the Greensward and the beach is very pleasant and handy. Overall, she seems very happy.

How likely would you be to recommend Frintondene? Extremely Likely

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Average Rating:   3.8 out of 5

The staff at Frintondene always seem to be very friendly and attentive to both the residents and relatives. My Mother is always confortable every time I pop in without prior notice and I believe is being very well cared for. I am confident my Mother is always shown respect and gentle care and her dignity is always preserved. I never feel concerned about any aspect of her care at the home and when I leave I feel confident and relieved she is in very safe hands.

How likely would you be to recommend Frintondene? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

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Value for Money

Average Rating:   4.7 out of 5

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