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Hailey House

Highlands Drive, Maldon, Essex CM9 6HY
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Hailey House, Maldon
Hailey House, Maldon
Hailey House, Maldon

Hailey House provides a warm, welcoming environment that truly feels like a home away from home for its residents. The intimate, close-knit nature of the fairly small home enables the dedicated team to deliver personalised, tailored care. This nurturing atmosphere encourages the development of meaningful relationships between staff and residents, fostering a strong sense of trust, comfort, and belonging.

At Hailey House, person-centred care lies at the core of every interaction....  

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Care Provided by Hailey House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 20 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£800 - £1,500£800 - £2,000
Residential Dementia Care£900 - £1,500£900 - £1,500

At Hailey House we pride ourselves on creating a warm, welcoming environment where residents feel truly at home. We understand how important it is to find quality care that fits your budget, Our residents are not seen as a fee and our fees are affordable and transparent with no hidden costs where every penny you spend goes towards creating the best possible experience for your loved one.

Our fee structure is straight forward which is calculated based on a person individual care needs. A full assessment will be required before fees are negotiated and agreed. Fees include, all activities, 121 care needs, themed meals, companionship and 24hr person centred care.

Additional to the care fees are: - Hairdressing, Chiropody, Dental and optometry. TV licence may also required.

Contact Hailey House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tracy Jackson (Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2025
  • Number of floors: 3

Room Information

  • Single Rooms (18)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (10)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • All families and friends, children and pets are welcome to visit Hailey House Care Home. Advanced notice is required if bringing a pet. No minimum/maximum number requirement.

Parking

  • Off Road Parking is available on a First come first served basis due to limited space (8-10 Vehicles Max), no charges for Parking, Offroad parking is also available at the road side.

Hailey House Reviews (2)

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8.5

Hailey House has a Review Score of 8.5 (8.542) out of 10, based on 2 reviews in the last 2 years. Over all time Hailey House has 2 reviews.

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Review from Linda M (Friend of Resident) published on 18 August 2026 Submitted via Postal Card
Overall Experience

I recently spent a very enjoyable afternoon at the home. Everything was just right.

Facilities
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Review from Janet A (Sister of Resident) published on 16 December 2024 Submitted via Website
Overall Experience
Our sister has been a resident of Hailey House for almost 2 years and she has been well cared for, the staff are very caring and kind.
Hailey House is very clean and homely, warm and comfortable. Our sister is vegetarian and her diet is extremely well catered for, she enjoys every meal, especially the fruit she has, also the cook provides delicious cakes with afternoon tea.
There are chair exercises weekly which is good fun and lots on the programme for Christmas season, including carols and live music. Our sister's room has all amenities and she enjoys watching TV as well as reading and the radio.

We are happy she has a good life at Hailey House.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 September 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Hailey House.

Upcoming Events

There are no upcoming events for Hailey House.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Hailey House.

Accreditations

There are no accreditations posted yet for Hailey House.

Meet the Team (3)

Tracy Jackson
Tracy JacksonJob Title:Registered ManagerJoined: 1991

I’ve been the Home Manager at Hailey House since February 2024. I started working at Hailey House as a part-time care assistant in 1991, gaining experience and progressing to Senior Carer in 1998 and then Deputy Manager in 2015. When TCOU Group Ltd acquired Hailey House in January 2024, I was offered the role of Manager. I’m excited to be working with Danny and the team to bring positive changes and enhance the care we provide at Hailey House.

Bo Nicholls
Bo NichollsJob Title:Deputy ManagerJoined: 2021

I’ve worked in care since I was 18, starting in the community and later in a mental health unit. Over the years, I’ve held various roles in residential care, including carer, senior carer, and Deputy Manager. I joined Hailey House in November 2021 as a Senior Carer and was promoted to Deputy Manager in April 2024.

Danny Sinfield
Danny SinfieldJob Title:DirectorJoined: 2020

As Director of TCOU, I oversee all of our home's management, ensuring high standards of care, regulatory compliance, and a welcoming environment. My focus is on supporting our team and making all aspects of TCOU a place where everyone feels valued and at home

Frequently Asked Questions about Hailey House

What types of Care is Hailey House registered for?

Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Hailey House have?

There are 18 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Hailey House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Hailey House to the centre of Maldon?

0.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hailey House to verify any information. View our terms and conditions. Hailey House has an Enhanced Service -more info.