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Care Homes Owned by TCOU Group Ltd

8.6 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by TCOU Group Ltd

TCOU Group Ltd Locations (2)

 
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2 Care Homes owned by TCOU Group Ltd
Woodlands House Care Home

4 St Winefrides Road, Littlehampton BN17 5NL 

9.1 22 reviews
"My friend has been here since October 2024. She settled in straight away. The staff are very approachable, willing and very friendly…"   Read all 22 reviews
Location Type Care Home

Woodlands House Care Home Ltd is a fourteen capacity Littlehampton care home, offering a comfortable interior and pleasant surroundings. The small size of the home allows the team to provide a more personalised and bespoke service where they are able… Read more about Woodlands House Care Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 14 Rooms from £800 / week
Hailey House

Highlands Drive, Maldon CM9 6HY 

8.1 1 review
"Our sister has been a resident of Hailey House for almost 2 years and she has been well cared for, the staff are very caring and kind.…"   Read review
Location Type Care Home

Hailey House provides a warm, welcoming environment that truly feels like a home away from home for its residents. The intimate, close-knit nature of the fairly small home enables the dedicated team to deliver personalised, tailored care. This nurturing… Read more about Hailey House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 20 Rooms from £800 / week

TCOU Group Ltd Reviews (23)

8.6
TCOU Group Ltd has a Group Review Score of 8.6 (8.597) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TCOU Group Ltd must have a Review Score.

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Review of

Woodlands House Care Home

from D S (Friend of Resident) published on 15 July 2025

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend has been here since October 2024. She settled in straight away. The staff are very approachable, willing and very friendly including the manager. I'm very happy that my friend is in this home and I know her sons - one in Australia the other in New Castle feel the same way. It is a warm, welcoming
home and nothing is to much trouble for the excellent staff.

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Review of

Woodlands House Care Home

from Samantha L (Daughter of Resident) published on 2 July 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Woodlands highly enough. With ownership and management changes. The Owners vision and the Managers tremendous hard work have transformed it into a home filled with light, life, activities, laughter and is attuned to residents needs. The current staff team are unsung heroes. They have
shown our family warmth and support and have wonderful senses of humour despite their demanding roles. Our Mum is a current resident (4 years) with severe Alzheimer's, and the highest care needs. She cannot do anything except sit in a chair silently. She has to be turned in bed regularly (no bed sores ever), hoisted, fed, toileted. Staff go above and beyond to care for her, (nails always painted, jewellery on) which gives her dignity. When our Dad became acutely unwell in 2024 (different home), the manager did not hesitate to move him in to Woodlands into a shared room with our Mum, the love of his life. Staff showed immense tenderness and care in the months up to his death last year.

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Review of

Woodlands House Care Home

from Josie M (Sister of Resident) published on 28 January 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Woodlands House Care Home are exceptional. The care given to my sister over a period of nearly ten years was first-class. She was treated with respect, dignity and kindness throughout the time she was a resident there. Sadly my Sister passed away recently and the end-of-life care was everything
you could wish for. Not only did they care for my Sister but the kindness shown to me at such a difficult time was very special. I would highly recommend this care home as the manager and staff go the extra mile every time.

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Review of

Hailey House

from Janet A (Sister of Resident) published on 16 December 2024

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our sister has been a resident of Hailey House for almost 2 years and she has been well cared for, the staff are very caring and kind.
Hailey House is very clean and homely, warm and comfortable. Our sister is vegetarian and her diet is extremely well catered for, she enjoys every meal, especially
the fruit she has, also the cook provides delicious cakes with afternoon tea.
There are chair exercises weekly which is good fun and lots on the programme for Christmas season, including carols and live music. Our sister's room has all amenities and she enjoys watching TV as well as reading and the radio.
We are happy she has a good life at Hailey House.

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Review of

Woodlands House Care Home

from Matthew B (Son of Resident) published on 14 November 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to dementia, my mother has been in the care home since 2018. Throughout this time, she has received exemplary care.
Even now, as her condition is becoming more challenging, the staff are looking after all her needs and ensuring she is kept safe and well.

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Review of

Woodlands House Care Home

from Neil F (Son of Resident) published on 27 September 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Woodlands for the past 16 weeks. She is fiercely independent and was not happy to go into residential care. She now adores the manager and the team who care for her and is very settled. Before going into Woodlands, Mum had started to forget to eat and was getting more confused. I visited
her two days ago and she looked better than she had done in a few years and was alert and happy, all due to the staff at Woodlands.
Communication between ourselves and Woodlands is excellent, they inform us of any incident, however small, and I have confidence in their ability to care for Mum in respect of her physical and pastoral needs.

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Review of

Woodlands House Care Home

from E D (Daughter of Resident) published on 4 July 2022

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother suffered from Alzheimer’s dementia and eventually, it became difficult for the family to care for her.
The staff at Woodlands House were very caring and knew how best to help my mother settle in by developing a care plan that met her individual needs.
The staff were very experienced and
nothing was too much trouble, they knew how to cajole and play along with my mother.
We as a family were confident and happy with the care received.

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Review of

Woodlands House Care Home

from Susan S (Daughter of Resident) published on 8 April 2021

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mother lived in A Woodlands House for nearly eleven years, we chose it because it was small, with a homely feel and friendly staff. It is well run, very clean, with excellent home-cooked meals, that mum loved and a pretty garden but what makes it special is the staff.
They are kind, caring and gentle
and they treat all their residents with respect and dignity. Mum was loved by the staff and was treated like part of their family and she always smiled when they entered the room. They have also supported us on many occasions over the years. Communication between the home and the family was very good we were involved in all decision making and kept informed of any changes or concerns about mum's health or well being. During the last year when visiting has been so restricted, we were confident that mum was being well looked after and that meant we did not have to worry about her, even though we missed her. I highly recommend A Woodlands House, my mum was safe and happy there.

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Review of

Woodlands House Care Home

from Lisa K (Niece of Resident) published on 8 June 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would highly recommend Woodlands House to anyone who has a relative who needs care and has dementia.
My uncle was in Woodlands House for the final months of his life and was extremely well cared for - good food, personal presentation was superb and fantastically kind, patient, caring staff.
A small
home that treats their residents with dignity and respect. Their ethos for dealing with dementia residents is brilliant and my uncle was safe and comfortable.
I can’t praise them or thank them enough.

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Review of

Woodlands House Care Home

from Sarah (Niece of Resident) published on 13 March 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Woodlands House took care of my Aunt for the last two and a half years of her life until she passed away. She was very well cared for and always relaxed and happy. I could call on her anytime without notice. She always looked very well cared for. The manager and her team do a fantastic job.

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Review of

Woodlands House Care Home

from Pamela (Wife of Resident) published on 24 February 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I unfortunately had to start looking for a dementia home for my husband. An awful decision to have to make. I went to have a meeting with the care manageress at Woodlands House. I was quickly put at ease. We had a long talk and she took me around the home. Woodlands House is a small home, with 14 patients,
all with dementia. It is warm and homely. The staff are excellent, nothing is too much trouble.
I was very happy to leave my husband in their care, knowing that they really understand this terrible disease, dementia.

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Review of

Woodlands House Care Home

from Simon R (Son of Resident) published on 12 February 2020

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent two and a half years here until he passed away peacefully. He was always treated with the utmost respect and dignity and seemed to feel at home on the very first day he arrived. The home was not super modern and clinical, but a little old fashioned and very homely, we were so happy with
our choice because it was exactly the sort of place he was comfortable in. All the staff were very friendly and helpful, never a raised voice and endless patience with those who weren't easy to deal with because of their Dementia. Whenever I visited, Dad was happy and smiling (if not asleep!) and we were always offered a drink and biscuits - very hospitable.
Dad was very well cared for at all times and it showed. In his last days he received priority care and was kept company by the staff until he slipped away to a better place. In hindsight, the family realised this was a special home and we are so grateful for all the care, attention and love that he received. Thanks to all.

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Review of

Woodlands House Care Home

from Heather L (Daughter of Resident) published on 13 November 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a follow up to the review I submitted last year, shortly after my mother had gone to live at Woodlands. For several years before that, her repeated hospitalisations and self-neglect had left her with delirium, unable to make her own decisions or even write her own name. Due to the care given
to her by all at Woodlands, her recovery has far exceeded my expectations. She is reading, knitting, writing letters to family and has decided to move to a care home near her son - where this week, she read, understood and signed her contract with them. Many thanks to everyone.

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Review of

Woodlands House Care Home

from Marguerita H (Daughter of Resident) published on 12 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit A Woodlands House whenever I want to and with no warning. I am always greeted very warmly and I come away completely happy with how my mother is.
She smiles readily at the staff, proof enough to know that she is treated kindly. She is always relaxed, well fed, clean and happy. They know that
she likes to sleep in so she is never hurried to get up. She is encouraged to join in with activities and given the help she needs. They laugh and joke with her and get as much interaction as they can from someone with late stage Alzheimer's. I am always informed immediately of any changes in her health and that they have called a doctor if necessary. I am given the opportunity to be there if I want and always given an immediate update.
I cannot recommend enough to others who are in the situation I was in a year ago of reluctantly having to find a home for a loved parent with dementia, not knowing how to begin, A Woodlands House is your answer. I know that she is safe and happy. I do not worry about her at all.

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Review of

Woodlands House Care Home

from Mary L (Niece of Resident) published on 12 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt was resident for two years and throughout that time, she was treated with the utmost dignity and respect. Nothing was too much trouble for the polite staff, cheerful and attentive to her needs. Various activities served to occupy each day with purpose. I visited weekly and was always made welcome,
offered drink and homemade cakes and given the opportunity to have a private conversation with my aunt. The staff always answered any of my questions and kept me informed of her personal needs.
The house was clean, comfortable and well equipped and the garden was easily accessible and the residents used it. My aunt broke her hip but the staff were most insistent that she return to the home, a tremendous effort was made to ensure her comfort. Towards the end of her life, my aunt needed encouragement to eat and the staff were totally understanding. I was kept well informed of her decline in health and at her death, both my aunt and I were treated with the utmost dignity.

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Review of

Woodlands House Care Home

from Sue S (Great-Niece of Resident) published on 8 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We were faced with the very difficult situation of needing to move our elderly aunt from her care home which could no longer meet her needs. We were extremely worried about how we would find somewhere that could cope with a lady suffering with anxiety and vascular dementia. When we visited A Woodlands
House, our worries disappeared.
From the initial visit to our aunt settling into the community, we could not have asked for more. All the members of staff have gone out of their way to support both our aunt and the family. We are regularly updated by phone and feel confident that A Woodlands House offers the best possible dignified environment for people living with dementia.
The standard of care is exemplary and the depth of understanding of how to meet the needs of people living with dementia is impressive. The house is run as a home in the best sense of the world, providing care, stimulation and security. We thoroughly recommend A Woodlands House.

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Review of

Woodlands House Care Home

from Josie M (Sister of Resident) published on 7 March 2018

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The standard of care for my sister is excellent she is very well cared for and I would highly recommend this care home.

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Review of

Woodlands House Care Home

from Simon R (Son of Resident) published on 19 December 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After visiting a number of possible homes for my father, we settled on this one. Why? From the first visit, this was a friendly and caring place where the staff appeared to be more like friends with the residents. The atmosphere is homely and unlike many others, it is calm, peaceful and relaxing to
be in. When visiting I am always greeted with a smile and offered tea/coffee and cake as part of the visit. Without exception, my father has appeared clean and tidy, and I generally visit at short notice without informing the home I am coming. Small details like hair and nails are always satisfactory, and considering his condition, my father is remarkably content with the world and says that the 'people who look after him' are very kind.
The home is kept very clean and tidy, doesn't smell of 'old people', and is decorated and furnished in a way that makes someone of my father's generation quite comfortable. I am very pleased that he will spend his last days being well cared for and content.

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Review of

Woodlands House Care Home

from Janine M (Daughter of Resident) published on 18 August 2017

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Small home with only 16 residents. It has a homely feel and is very well presented and furnished. Calm atmosphere with caring and attentive staff who were always welcoming and accommodating to me as a relative.

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Review of

Woodlands House Care Home

from Gladys H (Wife of Resident) published on 18 July 2016

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my husband is receiving. Woodlands House are very caring and always helpful. My husband has been there for nearly a year now, he is always clean and well fed. The standard of food is excellent cooked fresh on the premises. The home is always clean and well kept. I can visit
at anytime and am always made welcome.

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Frequently Asked Questions about TCOU Group Ltd

Costs for care homes owned by TCOU Group Ltd

Average costs per week for care homes owned by TCOU Group Ltd by care type provided. The weekly fees are calculated using the starting price for self-funded care provided by TCOU Group Ltd, based on 1 out of 2 settings.

Type of Care Provided Average Weekly Cost
Residential Care £800
Residential Dementia Care £900
All Care Types £800
Keep in mind that fees can vary between providers and factors such as specific needs, location, room type and more can affect costs. For more information on care home fees across the UK and advice on how to pay, see our care home fees guide.

How many Care Homes does TCOU Group Ltd own?

TCOU Group Ltd own 2 Care Homes.

Which TCOU Group Ltd Care Homes have the highest review score?

Woodlands House Care Home & Hailey House have the highest review score.
TCOU Group Ltd in Essex TCOU Group Ltd in West Sussex

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact TCOU Group Ltd to verify any information. View our terms and conditions. TCOU Group Ltd has an Enhanced Service – more info.