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Care Home Owned by TCOU Group Ltd in Essex

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8.6 Group Review Score (the average from all locations with a review score)
  • Care Home Owned by TCOU Group Ltd in Essex

Only the locations & reviews in Essex for TCOU Group Ltd are showing below.

View the details of all 2 locations (with 23 reviews) owned by TCOU Group Ltd

TCOU Group Ltd Locations in Essex (1)

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1 Care Home owned by TCOU Group Ltd in Essex
Hailey House

Highlands Drive, Maldon CM9 6HY 

8.1 1 review
"Our sister has been a resident of Hailey House for almost 2 years and she has been well cared for, the staff are very caring and kind.…"   Read review
Location Type Care Home

Hailey House provides a warm, welcoming environment that truly feels like a home away from home for its residents. The intimate, close-knit nature of the fairly small home enables the dedicated team to deliver personalised, tailored care. This nurturing… Read more about Hailey House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 20 Rooms
  • from £800 / week

TCOU Group Ltd Reviews in Essex (1)

8.6

TCOU Group Ltd has a Group Review Score of 8.6 (8.597) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to TCOU Group Ltd must have a Review Score.

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Review of

Hailey House

from Janet A (Sister of Resident) published on 16 December 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our sister has been a resident of Hailey House for almost 2 years and she has been well cared for, the staff are very caring and kind.
Hailey House is very clean and homely, warm and comfortable. Our sister is vegetarian and her diet is extremely well catered for, she enjoys every meal, especially
the fruit she has, also the cook provides delicious cakes with afternoon tea.
There are chair exercises weekly which is good fun and lots on the programme for Christmas season, including carols and live music. Our sister's room has all amenities and she enjoys watching TV as well as reading and the radio.
We are happy she has a good life at Hailey House.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
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  • Management
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  • Rooms
  • Value for Money

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