The Laurels, Wickford, Essex
The Laurels, Wickford, Essex
The Laurels, Wickford, Essex

The Laurels is a professional care home with a family atmosphere, combining quality care with a positive living atmosphere, with good family and resident interaction and a wide range of activities to enjoy.

The home has scenic surroundings, including a fish pond and decking area, as well as an inner courtyard. There are safety handrails for residents with mobility issues and staff are on hand throughout the day and night.

Dignity of residents is placed at the centre of all decisions taken, as carers look to combine there own contribution with support for an independent lifestyle.

Owner: The Laurels Ltd

Person in charge: Christine Skeet (Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: individual assessment of needs prior to addmission. Ages from 75 to 100.

Single Rooms: 32

Rooms with ensuite WC: 27

Weekly Charges Guide: Personal Care Single £650 – £800 (These prices are only a guideline, please contact The Laurels to find out the exact price for your requirements.)

Facilities & Services: Palliative Care • Day Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Visiting:

No restrictions

Parking:

Car park to front

Latest Care Quality Commission* Report on The Laurels: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 28 Jan 2018

new single en-suite ground floor room(private funding)

Reviews

9.9 The Laurels has a Review Score of 9.9 (9.925)

The Review Score of 9.9 (maximum of 10) for The Laurels is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 8 Reviews over all time. This Average Rating is also the rating value for The Laurels in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 8 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.925 for The Laurels is calculated as follows: ( (86 Excellents x 5) + (7 Goods x 4) ) ÷ 93 Ratings = 4.925

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for The Laurels is based on 8 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 8 Reviews ÷ 6.4 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    0
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Laurels?

  • Extremely LIKELY
    8
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Laurels

  • Daughter of Resident/Service User
    2
  • Granddaughter of Resident/Service User
    2
  • 1
  • Friend of Resident/Service User
    1
  • Son of Resident/Service User
    1
  • more

I would like to mention that the home has experienced and qualified senior staff and management who are dedicated to giving quality care to all clients in the home.
They have a wealth of knowledge between them that they hand down to all new and old members of staff ensuring safe working practice on all aspects of care. That is why l always find the home a safe and happy place to live in.

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

I am a regular visitor to The Laurels, every time I visit I am met with the security procedures of having to be authorised for access, I am always welcomed by staff and advised where the resident is located.
The Laurels always smells fresh and welcoming, I have been present when meals are served which I must comment looked very nice.
The staff are respectful whilst carrying out their duties by being both professional however with that very important personal touch.

Whenever I have cause to ask a question this is either answered by the staff or if required referred to a senior or manager, who have always attended to my query.

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Don't Know

The Laurels is my mother's home, she really loved living there. I could sleep at night knowing my mum was safe, cared for, warm, well-fed and most of all loved.

The manager Christine sleet is an amazing lady and goes above and beyond for all the residents and families.

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I visit my grandad regularly at The Laurels. Everyone was always so caring and attentive. All the staff were amazing and I would recommend this care home to anyone wanting their family to be at ease in such a big change in lifestyle. A big thank you to everyone at The Laurels.

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I would highly recommend the Laurels. My grandad had a great experience and everyone was very caring.

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Dad was only at The Laurels around seven months but the care shown to him was excellent with staff getting to know his likes and dislikes.
When they knew he loved table tennis, they even got a net and bats and I would often find them having a game with him.
He was treated with compassion and dignity at all times. The manager goes above and beyond to ensure residents happiness. When he became very ill, nothing was too much trouble and the kindness and support staff showed to him and to us as a family helped us through a very difficult time. The manager and staff are not only brilliant but also very genuine. I have nothing but praise.

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad was resident at The Laurels from March to September 2017, suffering from dementia and parkinsons. He had tried 2 other homes unsuccessfully but was instantly at home at The Laurels, he and we were happy until his passing early September.

In my view, the staff were first class in all aspects and went the extra mile to accommodate dads needs.

In the final days of his life, the treatment he, and we as a family received was extremely caring, compassionate and informative.

How likely would you be to recommend The Laurels? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

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Awards / Recognitions

February 2018

Top 20 Care Homes East of England 2018

Recipient: The Laurels

Date: Thursday 01 Feb 2018

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Laurels